Sold by: NinjaOne
Deployed on AWS
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NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
4.7
Overview
NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.
The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.
NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness.
NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform.
NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA.
The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.
Highlights
- Easily manage, deploy, and control endpoints in one platform.
- Automatically identify and remediate patch-based vulnerabilities at scale.
- NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $64.20 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management, per device per year | $64.20 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access, per device per year, per device per year | $64.20 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS, per device per year | $64.20 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS, per device per year | $64.20 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level, per device per year | $64.20 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices, per device per year | $64.20 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access, per device per year | $64.20 |
Dimensions summary
You buy this platform per device for a 12-month term. Pricing scales with the number of endpoints you enroll. The core management tiers build on each other: Ninja Advanced covers monitoring, patching, deployment, and automation; Advanced Pro adds remote access. Ninja Enterprise adds integrations and user provisioning, and Enterprise Pro adds remote access on top. A Pro Bundle is also offered. Separate per-device options let you add data protection for workstations or servers, pooled cloud storage in 1TB units, and mobile device management in Core or Pro (with remote access) editions.
Top-of-mind questions for buyers
A device is any endpoint the agent installs on, such as a Windows or macOS desktop, laptop, or a Microsoft Server. Each virtual machine or networking device counts as one device. Mobile devices under MDM count as one device each. You pay per enrolled device for the 12-month term.
The management tiers (Advanced, Advanced Pro, Enterprise, Enterprise Pro) bill per device per year and set your core feature level. Data Protection for Workstations or Servers, Cloud Storage in 1TB units, and MDM editions bill separately per device per year. Charges combine on one invoice; you only pay for options you add.
Yes. Pricing uses a tiered model with volume discounts. The more devices you deploy the agent to, the lower the per-device cost. Enrolling additional endpoints can move you into a lower per-device rate. Rates also vary by region and the products purchased.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
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Phone, Email and Knowledge Base
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Updated weekly
By NinjaOne
By Nexthink SA
By NEXTHINK FRANCE
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Endpoint Management
Cloud-native console for managing Windows, macOS, Linux, mobile, and virtual devices from a single platform.
Autonomous Patch Management
Automated identification and remediation of patch-based vulnerabilities at scale for security and compliance.
Policy-Based Automation
Human-centered AI-driven automation for routine IT operations tasks and policy enforcement across endpoints.
Integrated Backup and Disaster Recovery
Endpoint and SaaS backup capabilities with ransomware readiness features integrated into the platform.
Compliance and Security Standards
FedRAMP Moderate Authorization, SOC 2 Type II and Type III compliance, and support for CMMC, ISO 27001, and HIPAA frameworks.
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Standard contract
No
Customer reviews
Health, Wellness and Fitness
Excellent Performance, Integrations, and Outstanding Non-Profit Pricing
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Their products (Ninja Advanced Pro, Ninja Data Protection
Server, Ninja Data Protection
Workstation, SaaS Backup and Ninja MDM MacOS) have been excellent to help us keep with user on-boarding and support in terms of performance and integrations.
They've treated us as partners.
Their prices for non-profits are outstanding.
Server, Ninja Data Protection
Workstation, SaaS Backup and Ninja MDM MacOS) have been excellent to help us keep with user on-boarding and support in terms of performance and integrations.
They've treated us as partners.
Their prices for non-profits are outstanding.
What do you dislike about the product?
The user interface is a bit outdated. It may need a refresh.
What problems is the product solving and how is that benefiting you?
Simplified user support and device updates (including Macs) for our small team that allow us to perform value added activities.
We struggled with backups for our systems and Ninja provided solutions at a right price.
We struggled with backups for our systems and Ninja provided solutions at a right price.
Gianluigi G.
Single RMM Tool for Seamless Cross-Platform Management and Monitoring
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
Single RMM tool for cross-platform management and monitoring
What do you dislike about the product?
Lack of pre-configured features for Apple MDM
What problems is the product solving and how is that benefiting you?
It saves time by seeing status of all managed endpoints across organizations
Brandon N.
PXE Imaging and New PC Automation That Dramatically Speeds Up Deployment
Reviewed on Aug 04, 2026
Review provided by G2
What do you like best about the product?
My absolute favorite feature is the imaging with PXE boot. I have coupled that with a "new pc" automation script to add our break glass admin, name the PC, and add it to the appropriate OU. This has significantly reduce our time from box to user on new machines
What do you dislike about the product?
This is a difficult question to answer because there really isn't anything. The only thing I could maybe point to was adding apps to Apple devices when integrated with Apple Business Manager but it is honestly 100% on the Apple side, not Ninja. Any MDM will encounter the same frustrations.
What problems is the product solving and how is that benefiting you?
Patching. We were previously paying a vendor to patch our Windows machines with very little insight and control. We now have full control over what is and is not patched and when. Because of the parameters available for automatic approval we have had very little increased time for maintaining this system.
Jeremy B.
Automated Patching and Remote Management Made Easy
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
Automated patching and Remote Management
What do you dislike about the product?
None as of the moment. Satisfied with NinjaOne
What problems is the product solving and how is that benefiting you?
It helps us connect to various endpoints virtually
Manufacturing
Great Backstage Area and Handy CMD System Account Access
Reviewed on Aug 03, 2026
Review provided by G2
What do you like best about the product?
Love the back stage area and to be able to use the system account in CMD. Thats great.
What do you dislike about the product?
So far, so good. Ive not had any issues.
What problems is the product solving and how is that benefiting you?
Its allowing us remote access and patch management to our devices. We've never had an issue with it, so not having to troubleshoot our tools allows us more time to troubleshoot the real issues our users are having.