Sold by: NinjaOne
Deployed on AWS
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NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
4.7
Overview
NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.
The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.
NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness.
NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform.
NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA.
The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.
Highlights
- Easily manage, deploy, and control endpoints in one platform.
- Automatically identify and remediate patch-based vulnerabilities at scale.
- NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $64.20 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management, per device per year | $64.20 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access, per device per year, per device per year | $64.20 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS, per device per year | $64.20 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS, per device per year | $64.20 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level, per device per year | $64.20 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices, per device per year | $64.20 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access, per device per year | $64.20 |
Dimensions summary
You buy this platform per device for a 12-month term. Pricing scales with the number of endpoints you enroll. The core management tiers build on each other: Ninja Advanced covers monitoring, patching, deployment, and automation; Advanced Pro adds remote access. Ninja Enterprise adds integrations and user provisioning, and Enterprise Pro adds remote access on top. A Pro Bundle is also offered. Separate per-device options let you add data protection for workstations or servers, pooled cloud storage in 1TB units, and mobile device management in Core or Pro (with remote access) editions.
Top-of-mind questions for buyers
A device is any endpoint the agent installs on, such as a Windows or macOS desktop, laptop, or a Microsoft Server. Each virtual machine or networking device counts as one device. Mobile devices under MDM count as one device each. You pay per enrolled device for the 12-month term.
The management tiers (Advanced, Advanced Pro, Enterprise, Enterprise Pro) bill per device per year and set your core feature level. Data Protection for Workstations or Servers, Cloud Storage in 1TB units, and MDM editions bill separately per device per year. Charges combine on one invoice; you only pay for options you add.
Yes. Pricing uses a tiered model with volume discounts. The more devices you deploy the agent to, the lower the per-device cost. Enrolling additional endpoints can move you into a lower per-device rate. Rates also vary by region and the products purchased.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
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Updated weekly
By NinjaOne
By Nexthink SA
By NEXTHINK FRANCE
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
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Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Endpoint Management Platform
Single platform for managing, deploying, and controlling endpoints across the infrastructure.
Automated Patch Vulnerability Remediation
Automatic identification and remediation of patch-based vulnerabilities at scale across endpoints.
Real-time Endpoint Visibility
Real-time visibility and monitoring capabilities across all managed endpoints.
Multi-endpoint Security Control
Centralized security and control mechanisms applicable to all endpoints in the environment.
Rapid Deployment and Onboarding
Fast deployment capabilities with quick learning curve and user-friendly interface for IT teams.
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Standard contract
No
Customer reviews
Biotechnology
Great Remote Control, but OS Patching Needs Major Improvement
Reviewed on Aug 01, 2026
Review provided by G2
What do you like best about the product?
I think the remote-control aspect of the tool is its best feature.
What do you dislike about the product?
The OS patching leaves alot to be desired. I hope to transition back to Intune.
What problems is the product solving and how is that benefiting you?
The automations are very useful. I am updating all of our secure boot certificates using these.
Brandon C.
Modern UI, Fast Integrations, and Competitive Pricing
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
Modern UI, Ease of integrations, fast, competitive pricing and a solid group of people behind the product.
What do you dislike about the product?
While I appreciate that NinjaONE is flexible and can be custom-tailored to our needs, that flexibility comes at a cost: time and complexity. We would love to see development pushed further toward better support for OOB devices (iLO/iDRAC), storage devices (Nimble, Allectra, StorMagic), and upcoming hypervisors. Right now, the team is feeling like too much of it is something they have to hash out on the back end instead of it being truly supported.
What problems is the product solving and how is that benefiting you?
It's helping us centrally manage all of our customers systems under 1 pane of glass.
Devaraj N.
Devaraj Narayanappa review of NinjaOne
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
The most I like about NinjaOne is its unified dashboard, endpoint management, and Automated patching for multiple platforms.
What do you dislike about the product?
Cost for the small teams are high, limited built-in ticketing and helpdesk features. Would like to see integrating ticketing and helpdesk features. Lack of reporting functions on dashboard.
What problems is the product solving and how is that benefiting you?
NinjaOne solves the complexity of managing and securing endpoints, remote monitoring, patching and all from single cloud-native platform
Marcelo C.
Rapid Remote Access and Proactive Endpoint Management with NinjaOne
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
The most valuable aspect of NinjaOne is the rapid remote access to endpoints, seamless integration of automations, and the ability to proactively manage system health.
What do you dislike about the product?
I don't have any major dislikes, but sometimes it takes a few attempts to successfully connect to an end-user's machine due to initial connection failures
What problems is the product solving and how is that benefiting you?
The main problem that Ninja solves is tool fragmentation and reactive maintenance. Instead of using separate software for remote access, patch management, and monitoring, everything is consolidated into one plataform
Luiz S.
Good Machine Data Collection, But Overall Experience Needs Improvement
Reviewed on Jul 31, 2026
Review provided by G2
What do you like best about the product?
Information collected about the machines.
What do you dislike about the product?
Inconsistent operation, information that diverges from reality, and the lack of a method for forced synchronization from both the machine and the server.
What problems is the product solving and how is that benefiting you?
I can reboot te machines remotly