Sold by: NinjaOne
Deployed on AWS
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NinjaOne automates the hardest parts of IT, delivering visibility, security, and control over all endpoints for more than 20,000 customers.
4.7
Overview
NinjaOne is the unified IT operations platform that helps IT teams and managed service providers manage, secure, and support every endpoint from a single cloud-native console. Nearly 40,000 customers across 140+ countries use NinjaOne to replace fragmented point tools with one platform built to scale.
The platform brings together the core work of modern IT operations: endpoint management, autonomous patch management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk. Teams monitor and control Windows, macOS, Linux, mobile, and virtual devices in one place, automate routine work with policy-based automation and human-centered AI, and cut the cost and risk that come from running many disconnected tools.
NinjaOne serves internal IT teams and MSPs alike, from lean IT departments to mid-market and large enterprise organizations managing distributed, multi-site environments. Common uses include consolidating IT tooling, automating patching for security and compliance, managing distributed and hybrid workforces, improving endpoint visibility, and strengthening backup and ransomware readiness.
NinjaOne has maintained a 98 percent customer satisfaction score for more than five years, backed by free unlimited onboarding and 24/7 support in seven languages. Organizations that move to NinjaOne report replacing four or more separate tools with the single platform.
NinjaOne is FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant, and supports audit-ready compliance evidence across frameworks including CMMC, ISO 27001, and HIPAA.
The mission behind the platform is simple: unify IT to simplify work, giving IT teams better tools and employees a great technology experience at work.
Highlights
- Easily manage, deploy, and control endpoints in one platform.
- Automatically identify and remediate patch-based vulnerabilities at scale.
- NinjaOne is fast to deploy, quick to learn, and easy to use, giving IT teams with a mix of experience and knowledge the tools to increase productivity.
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
NinjaOne Pro Bundle | NinjaOne Pro Bundle (Per endpoint/12months) | $64.20 |
Ninja Advanced | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management, per device per year | $64.20 |
Ninja Advanced Pro | Includes the following: Hardware/Software Inventory, Monitoring and Alerting, Patch Management for OS/3rd party Apllications, Software Deployment, IT Automation/Scripting/Custom Fields, API Access, Reporting and Mobile Application Management + Remote Access, per device per year, per device per year | $64.20 |
Ninja Data Protection Workstation | Desktops and laptop devices that run WindowsOS or MacOS, per device per year | $64.20 |
Ninja Data Protection Servers | Servers that run Microsoft ServerOS, per device per year | $64.20 |
Cloud Storage (1TB) | Cloud storage, AWS triple redundant, pooled at the partner level, per device per year | $64.20 |
Ninja Enterprise | Ninja Advanced + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
Ninja Enterprise Pro | Ninja Advanced + Remote Access + ServiceNow & Crowdstrike Integration Access + Automated User Provisioning via SCIM + API access, per device per year | $64.20 |
NinjaOne MDM Core | Mobile Device Management for iOS and Android Devices, per device per year | $64.20 |
NinjaOne MDM Pro | Mobile Device Management for iOS and Android Devices with Built-In Remote Access, per device per year | $64.20 |
Dimensions summary
You buy this platform per device for a 12-month term. Pricing scales with the number of endpoints you enroll. The core management tiers build on each other: Ninja Advanced covers monitoring, patching, deployment, and automation; Advanced Pro adds remote access. Ninja Enterprise adds integrations and user provisioning, and Enterprise Pro adds remote access on top. A Pro Bundle is also offered. Separate per-device options let you add data protection for workstations or servers, pooled cloud storage in 1TB units, and mobile device management in Core or Pro (with remote access) editions.
Top-of-mind questions for buyers
A device is any endpoint the agent installs on, such as a Windows or macOS desktop, laptop, or a Microsoft Server. Each virtual machine or networking device counts as one device. Mobile devices under MDM count as one device each. You pay per enrolled device for the 12-month term.
The management tiers (Advanced, Advanced Pro, Enterprise, Enterprise Pro) bill per device per year and set your core feature level. Data Protection for Workstations or Servers, Cloud Storage in 1TB units, and MDM editions bill separately per device per year. Charges combine on one invoice; you only pay for options you add.
Yes. Pricing uses a tiered model with volume discounts. The more devices you deploy the agent to, the lower the per-device cost. Enrolling additional endpoints can move you into a lower per-device rate. Rates also vary by region and the products purchased.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Updated weekly
By NinjaOne
By Nexthink SA
By NEXTHINK FRANCE
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Unified Endpoint Management
Cloud-native console for managing Windows, macOS, Linux, mobile, and virtual devices from a single platform.
Autonomous Patch Management
Automated identification and remediation of patch-based vulnerabilities at scale for security and compliance.
Policy-Based Automation
Human-centered AI-driven automation for routine IT operations tasks and policy enforcement across endpoints.
Integrated Backup and Disaster Recovery
Endpoint and SaaS backup capabilities with ransomware readiness features integrated into the platform.
Compliance and Security Standards
FedRAMP Moderate Authorization, SOC 2 Type II and Type III compliance, and support for CMMC, ISO 27001, and HIPAA frameworks.
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Standard contract
No
Customer reviews
Ryan W.
Great Scripting and Remote Access, but the Ticketing System Feels Janky
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
The scripting and patching. also how simple it is the remote on to a machine
What do you dislike about the product?
The ticketing system. Way to Janky in terms of what you can set up
What problems is the product solving and how is that benefiting you?
Remoting on to machines
Miguel D.
Unique, intuitive, and practical console to manage changes and attend to users simultaneously
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
The possibility of applying changes, controls, patches, and other actions from a single console is very useful. I find it practical and intuitive. Additionally, you can provide service to customers and users at the same time, in a simple and uncomplicated manner.
What do you dislike about the product?
I have noticed that, within the same platform, the treatment of devices with an agent and that of network devices via SNMP follow completely different paths. For example, for a Fortinet firewall, the same script flow does not work as it does for a Windows endpoint, and that ends up forcing me to maintain two parallel processes of documentation and deployment. In my case, what would be expected is a more unified and coherent inventory experience, instead of having to adapt everything according to the type of device.
What problems is the product solving and how is that benefiting you?
Good question to clarify in view of the deployment you have underway. NinjaOne is an RMM (Remote Monitoring and Management) platform that essentially solves the problem of managing a dispersed and heterogeneous device fleet when there is no centralized visibility or remote action capability. Specifically, the main problems it addresses are:
1. Lack of visibility of the fleet
Without an RMM, you don't know what OS version each device has, what patches are missing, what software is installed, or what its health status is (disk, CPU, battery) until something fails and the user opens a ticket. NinjaOne centralizes the inventory and real-time monitoring of all endpoints (Windows, Mac, and Linux), which is exactly your case with a mixed fleet of more than 200 devices.
2. Manual or non-existent patch management
It automates the deployment of OS patches and third-party applications, with programmable policies by device groups. This reduces the exposure window to vulnerabilities without anyone having to go machine by machine.
3. Slow or non-existent remote support
It includes integrated remote access so the technician can resolve issues without traveling or relying on the user to install anything additional. This speeds up ticket resolution time.
4. Lack of automation in repetitive tasks
It allows you to run scripts and scheduled automations (disk cleaning, service restart, software deployment) without manual intervention, either across the entire fleet or in subgroups.
5. Absence of proactive alerts
Instead of finding out about a problem when the user calls, NinjaOne can alert you beforehand (full disk, service down, outdated antivirus). In practice, you move from a reactive to a proactive approach.
How it specifically benefits you, given your onboarding context:
With more than 200 devices and no prior RMM, the immediate benefit is to stop relying on manual intervention device by device. Additionally, this directly connects with the pattern of incidents we saw today (Louise with misconfigured certificates/proxy, EMS with incorrect policies). A well-deployed RMM allows you, for example, to centrally push corporate root certificates or proxy configurations to the entire fleet, without relying on each new user going through a manual troubleshooting ordeal like today.
1. Lack of visibility of the fleet
Without an RMM, you don't know what OS version each device has, what patches are missing, what software is installed, or what its health status is (disk, CPU, battery) until something fails and the user opens a ticket. NinjaOne centralizes the inventory and real-time monitoring of all endpoints (Windows, Mac, and Linux), which is exactly your case with a mixed fleet of more than 200 devices.
2. Manual or non-existent patch management
It automates the deployment of OS patches and third-party applications, with programmable policies by device groups. This reduces the exposure window to vulnerabilities without anyone having to go machine by machine.
3. Slow or non-existent remote support
It includes integrated remote access so the technician can resolve issues without traveling or relying on the user to install anything additional. This speeds up ticket resolution time.
4. Lack of automation in repetitive tasks
It allows you to run scripts and scheduled automations (disk cleaning, service restart, software deployment) without manual intervention, either across the entire fleet or in subgroups.
5. Absence of proactive alerts
Instead of finding out about a problem when the user calls, NinjaOne can alert you beforehand (full disk, service down, outdated antivirus). In practice, you move from a reactive to a proactive approach.
How it specifically benefits you, given your onboarding context:
With more than 200 devices and no prior RMM, the immediate benefit is to stop relying on manual intervention device by device. Additionally, this directly connects with the pattern of incidents we saw today (Louise with misconfigured certificates/proxy, EMS with incorrect policies). A well-deployed RMM allows you, for example, to centrally push corporate root certificates or proxy configurations to the entire fleet, without relying on each new user going through a manual troubleshooting ordeal like today.
Automotive
Powerful RMM Platform with Robust Patch Management and Automation
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
It provides a powerful RMM platform, with robust patch management and strong automated scripting capabilities.
What do you dislike about the product?
Not being able to take a screenshot without logging into the active user’s session adds unnecessary friction during quick support checks. If background screen captures were possible without fully starting an interactive session, it would make ticket logging and issue verification much smoother.
What problems is the product solving and how is that benefiting you?
NinjaOne brings our endpoint monitoring, patching, and remote management together in one place, making it easier to manage everything from a single console.
Information Technology and Services
Best-in-Class Integrations and Accessibility for Support
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
Integrations and accesibility, best tool to support
What do you dislike about the product?
Mac integration is kinda rustic sometimes
What problems is the product solving and how is that benefiting you?
We are able to see if a employee is online and the performance of their PC
Information Technology and Services
Integration and accessibility that facilitate technical support
Reviewed on Aug 05, 2026
Review provided by G2
What do you like best about the product?
integration, accessibility, and a convenient tool to work as technical support.
What do you dislike about the product?
Integration into Mac teams is a bit complicated.
What problems is the product solving and how is that benefiting you?
The connection with the teams is quick and helps solve problems easily.