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    Nexthink Infinity Platform

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    Deployed on AWS
    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
    4.6

    Overview

    Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.

    Highlights

    • See; Diagnose; Fix

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Nexthink Infinity Platform

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    36-month contract (1)

     Info
    Dimension
    Description
    Cost/36 months
    Workplace Experience
    See, diagnose, and fix digital workplace issues
    $2,400.00

    AI Insights

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    Dimensions summary

    This listing offers one pricing dimension, Workplace Experience, billed by Units under a contract term. You buy a quantity of Units that matches your needs, so the cost scales with the number of Units you commit to. There are no separate tiers or instance sizes to choose between. Each Unit provides the ability to see, diagnose, and fix digital workplace issues across your endpoints. Because pricing is contract-based, you agree to a set commitment rather than paying by hourly or metered usage.

    Top-of-mind questions for buyers

    Each Unit gives you the ability to see, diagnose, and fix digital workplace issues across your endpoints. That includes real-time visibility, AI-driven diagnostics with alerts, and automated remediation across devices, applications, and configurations. You commit to a quantity of Units that fits the scope of your workplace environment.
    Pricing is contract-based, so you commit to a set quantity of Units for the term. Cost scales with the number of Units you buy, not with metered or hourly usage. Growing beyond your committed quantity would require adjusting your commitment rather than triggering automatic overage charges.
    This is a contract model, not pay-as-you-go. You agree to a set quantity of Units for the term and pay for that commitment. Charges do not meter by the hour or by activity. This suits continuous, ongoing digital workplace monitoring rather than variable, short-term use.
    www.nexthink.com
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    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Vulnerability and Patch Management

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Automation and Remediation
    Provides automation and remediation capabilities for IT operations and digital workplace management
    Diagnostic Capabilities
    Includes diagnostic functionality to identify and analyze issues within IT environments
    Digital Workplace Optimization
    Enables continuous monitoring and optimization of digital workplace performance and user experience
    Multi-Team Collaboration
    Supports multiple IT teams with unified platform access for coordinated operations and improvements
    Automation and Remediation
    Provides automation and remediation capabilities for IT operations and digital workplace management
    Diagnostic Capabilities
    Includes diagnostic functionality to identify and analyze issues within IT environments
    Digital Workplace Optimization
    Enables continuous monitoring and optimization of digital workplace performance and user experience
    Multi-Team Collaboration
    Supports multiple IT teams with unified platform access for coordinated operations and improvements
    Cloud-Native Console Architecture
    Single cloud-native console for managing, securing, and supporting all endpoints across Windows, macOS, Linux, mobile, and virtual devices
    Autonomous Patch Management
    Automatically identify and remediate patch-based vulnerabilities at scale with policy-based automation
    Unified Endpoint Management
    Consolidates endpoint management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk capabilities into one platform
    Compliance and Security Standards
    FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant with support for CMMC, ISO 27001, and HIPAA compliance frameworks
    Human-Centered AI Automation
    Automates routine IT operations work using policy-based automation combined with human-centered artificial intelligence

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    4.6
    445 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    78%
    20%
    1%
    1%
    0%
    6 AWS reviews
    |
    439 external reviews
    External reviews are from G2  and PeerSpot .
    Utilities

    Automatic Device Identification and Issue Remediation Made Easy

    Reviewed on Oct 07, 2026
    Review provided by G2
    What do you like best about the product?
    It can automatically identify devices and remediate issues as needed.
    What do you dislike about the product?
    I can’t access the data for my dashboards through a dataflow.
    What problems is the product solving and how is that benefiting you?
    It helps deflect tickets away from the service desk.
    Jill R.

    Nexthink Delivers Powerful End-User Device Insights for Proactive Solutions

    Reviewed on Oct 07, 2026
    Review provided by G2
    What do you like best about the product?
    The most helpful thing about Nexthink is the insights into the end user device which results in the ability to create proactive solutions for our end user devices.
    What do you dislike about the product?
    The limitation in analyzing office add-ins.
    What problems is the product solving and how is that benefiting you?
    We use Nexthink to reduce loss of time due to technical issues. By reducing loss of time this results in a cost savings because time is money in the legal field.
    Scott D.

    Forward-Thinking Partner with Powerful Remote Actions, Spark, and Workspace

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    Remote actions, Spark and Workspace as well as generally a very forward thinking company to partner with
    What do you dislike about the product?
    Not a dislike but our challenge is how to operationalize the use of Nexthink at scale across our org
    What problems is the product solving and how is that benefiting you?
    It is allowing us to shift more towards preventative actions to reduce friction for users
    Anton F.

    Versatile and Effective Tool With Enhanced Visibility

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    I really like how Nexthink is very easy to use and provides excellent endpoint data for diagnostics. It has some really useful dashboards and library modules. The various options like remote actions, workflows, and workspace offer flexible ways to solve different problems. The Workspace feature stands out as it helps me a lot with troubleshooting, diagnostics, and daily activities. I also appreciate the AI component that aids with troubleshooting, forecasting, and analysis.
    What do you dislike about the product?
    I don't like how Nexthink cannot get to logs. It has a hard time deciphering logs. Other clients can actually analyze logs, but Nexthink struggles with that.
    What problems is the product solving and how is that benefiting you?
    Nexthink solves technical and remote issues, offers visibility into our environment, and assists with diagnostics using remote actions, workflows, and workspace AI to tackle problems effectively.
    Transportation/Trucking/Railroad

    Constantly Improving Product with Powerful Insights

    Reviewed on Oct 06, 2026
    Review provided by G2
    What do you like best about the product?
    The product is constantly evolving and changing for the positive.
    What do you dislike about the product?
    It can be overwhelming because there is so much data. It’s easy to feel lost in the product.
    What problems is the product solving and how is that benefiting you?
    The remote actions allow us to quickly solve problems and make sure our devices are up to date to improve Patching.
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