Sold by: NEXTHINK FRANCE
Deployed on AWS
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
4.6
Overview
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Highlights
- See; Diagnose; Fix
Details
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Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Workplace Experience | See, diagnose, and fix digital workplace issues | $2,400.00 |
Dimensions summary
This listing offers one pricing dimension, Workplace Experience, billed by Units under a contract term. You buy a quantity of Units that matches your needs, so the cost scales with the number of Units you commit to. There are no separate tiers or instance sizes to choose between. Each Unit provides the ability to see, diagnose, and fix digital workplace issues across your endpoints. Because pricing is contract-based, you agree to a set commitment rather than paying by hourly or metered usage.
Top-of-mind questions for buyers
Each Unit gives you the ability to see, diagnose, and fix digital workplace issues across your endpoints. That includes real-time visibility, AI-driven diagnostics with alerts, and automated remediation across devices, applications, and configurations. You commit to a quantity of Units that fits the scope of your workplace environment.
Pricing is contract-based, so you commit to a set quantity of Units for the term. Cost scales with the number of Units you buy, not with metered or hourly usage. Growing beyond your committed quantity would require adjusting your commitment rather than triggering automatic overage charges.
This is a contract model, not pay-as-you-go. You agree to a set quantity of Units for the term and pay for that commitment. Charges do not meter by the hour or by activity. This suits continuous, ongoing digital workplace monitoring rather than variable, short-term use.
www.nexthink.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Updated weekly
By NEXTHINK FRANCE
By Nexthink SA
By NinjaOne
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
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AI generated from product descriptions
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user productivity
Unified IT Operations Platform
Integrates monitoring, diagnostics, and remediation functions within a single platform for IT teams
Unified Endpoint Management
Cloud-native console for managing Windows, macOS, Linux, mobile, and virtual devices from a single platform.
Autonomous Patch Management
Automated identification and remediation of patch-based vulnerabilities at scale for security and compliance.
Policy-Based Automation
Human-centered AI-driven automation for routine IT operations tasks and policy enforcement across endpoints.
Integrated Backup and Disaster Recovery
Endpoint and SaaS backup capabilities with ransomware readiness features integrated into the platform.
Compliance and Security Standards
FedRAMP Moderate Authorization, SOC 2 Type II and Type III compliance, and support for CMMC, ISO 27001, and HIPAA frameworks.
Standard contract
No
Customer reviews
Anonymous
Proactive Alerts and Cost Savings with Nexthink
Reviewed on Aug 07, 2026
Review provided by G2
What do you like best about the product?
I like Nexthink for its workspace, application metering, and workflow features, as they save both time and costs. It helps me understand how many users are on costly applications, allowing for informed decision-making. The proactive issue detection and resolution are also great time-savers. I find the platform to be noticeably more user-friendly compared to 1E Tachyon, and the initial setup was very easy since it's a SaaS application.
What do you dislike about the product?
Nexthink does not work well at the GPO level. I think we should improve Nexthink capability by integrating it at the AD GPO level so we can at least get policy names data which affects logon scores.
What problems is the product solving and how is that benefiting you?
I use Nexthink for proactive issue alert review, resolution, and automation, saving cost by understanding application use to make informed decisions. It saves time with proactive issue detection and resolution.
Joshua G.
Resolving IT issues autonomously
Reviewed on Jul 28, 2026
Review provided by G2
What do you like best about the product?
The types of IT issues that can be automatically resolved without user intervention. The remote actions that are available to fix common employee issues. The simple way we can we implement self-service solutions for end users.
What do you dislike about the product?
The number of licenses that needs to be purchased for additional features
What problems is the product solving and how is that benefiting you?
Resolving issues with applications that are causing the most frustration for employees.
Garrett F.
One stop shop for team member issues.
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
The different functionalities that are available to end users and admins. The workspace application has helped me to use Nexthink asd a layman user and gain a better understanding of how the tool works.
What do you dislike about the product?
I wish Nexthink were better with reporting. The application gives some insight into how team members are interacting with the tool. Howerver a more granular reporting with exporting capability would be helpful.
What problems is the product solving and how is that benefiting you?
End users' issues range from connectivity to applications crashing. This is benefiting us by giving the ability to resolve issues more quickly, sometimes before team members can realize there is an issue.
Tyler H.
Remote Actions and Workspace Insights Have Me Excited for Spark
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
I really like the remote actions, leveraging workspace to dig deeper and am really excited about what Spark will bring moving forward
What do you dislike about the product?
I would love to not track progress or value from our changes in a spreadsheet. Some what to bring the analytics and value prop into the tool would be a big improvement.
What problems is the product solving and how is that benefiting you?
We are starting to move toward proactive remediation which will smooth employee experience. We are also hoping to leverage NT actions to remediate issues before support is engaged, which would help reduce calls and allow our folks to focus on more complex issues.
Anonymous
Enhances Digital Experience, Needs NQL Improvements
Reviewed on Jul 27, 2026
Review provided by G2
What do you like best about the product?
I like how Nexthink provides a trove of data about devices and the software running on them that can be applied to countless use cases across many different departments and workstreams. It enables us as a company to provide the best technology experience for our users by having the tools to pinpoint where issues are and address them precisely and even proactively. Nexthink helps our support teams troubleshoot IT issues by having data on the device, while it also shows software performance information helping our internal app teams track crashes and performance to enhance and debug those applications better. It also assists our software procurement teams in seeing application usage for 3rd party software for better software license management.
What do you dislike about the product?
Nexthink's API and integration tooling could be more mature. Query access is rigid, and the NQL syntax has some inconsistencies across data types. I'd like to allow ad hoc NQL queries via the API instead of requiring every query to be pre-saved with a Query ID first. Standardization of aggregation syntax across data types would also be a big improvement.
What problems is the product solving and how is that benefiting you?
I use Nexthink to get a full picture of how end-user devices are performing and gather user's feedback. It helps troubleshoot IT issues, improve app performance, and manage software licenses effectively.