Sold by: NEXTHINK FRANCE
Deployed on AWS
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
4.6
Overview
Nexthink Infinity - the market's first automation and remediation platform - delivers unparalleled visibility across all environments so all IT teams can continuously improve the digital workplace to optimize productivity and cost.
Highlights
- See; Diagnose; Fix
Details
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Deployed on AWS
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Buyer guide
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
Workplace Experience | See, diagnose, and fix digital workplace issues | $2,400.00 |
Dimensions summary
This listing offers one pricing dimension, Workplace Experience, billed by Units under a contract term. You buy a quantity of Units that matches your needs, so the cost scales with the number of Units you commit to. There are no separate tiers or instance sizes to choose between. Each Unit provides the ability to see, diagnose, and fix digital workplace issues across your endpoints. Because pricing is contract-based, you agree to a set commitment rather than paying by hourly or metered usage.
Top-of-mind questions for buyers
Each Unit gives you the ability to see, diagnose, and fix digital workplace issues across your endpoints. That includes real-time visibility, AI-driven diagnostics with alerts, and automated remediation across devices, applications, and configurations. You commit to a quantity of Units that fits the scope of your workplace environment.
Pricing is contract-based, so you commit to a set quantity of Units for the term. Cost scales with the number of Units you buy, not with metered or hourly usage. Growing beyond your committed quantity would require adjusting your commitment rather than triggering automatic overage charges.
This is a contract model, not pay-as-you-go. You agree to a set quantity of Units for the term and pay for that commitment. Charges do not meter by the hour or by activity. This suits continuous, ongoing digital workplace monitoring rather than variable, short-term use.
www.nexthink.com
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
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Updated weekly
By NEXTHINK FRANCE
By Nexthink SA
By NinjaOne
Top
10
In Vulnerability and Patch Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
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AI generated from product descriptions
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user experience
Multi-Team Collaboration
Supports multiple IT teams with unified platform access for coordinated operations and improvements
Automation and Remediation
Provides automation and remediation capabilities for IT operations and digital workplace management
Diagnostic Capabilities
Includes diagnostic functionality to identify and analyze issues within IT environments
Digital Workplace Optimization
Enables continuous monitoring and optimization of digital workplace performance and user experience
Multi-Team Collaboration
Supports multiple IT teams with unified platform access for coordinated operations and improvements
Cloud-Native Console Architecture
Single cloud-native console for managing, securing, and supporting all endpoints across Windows, macOS, Linux, mobile, and virtual devices
Autonomous Patch Management
Automatically identify and remediate patch-based vulnerabilities at scale with policy-based automation
Unified Endpoint Management
Consolidates endpoint management, vulnerability management, endpoint and SaaS backup, remote access, and IT service desk capabilities into one platform
Compliance and Security Standards
FedRAMP Moderate Authorized and SOC 2 Type II and Type III compliant with support for CMMC, ISO 27001, and HIPAA compliance frameworks
Human-Centered AI Automation
Automates routine IT operations work using policy-based automation combined with human-centered artificial intelligence
Standard contract
No
Customer reviews
Scott D.
Forward-Thinking Partner with Powerful Remote Actions, Spark, and Workspace
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
Remote actions, Spark and Workspace as well as generally a very forward thinking company to partner with
What do you dislike about the product?
Not a dislike but our challenge is how to operationalize the use of Nexthink at scale across our org
What problems is the product solving and how is that benefiting you?
It is allowing us to shift more towards preventative actions to reduce friction for users
Financial Services
Amazing Documentation That Turns Experience Into Data
Reviewed on Oct 06, 2026
Review provided by G2
What do you like best about the product?
Putting experience to data. Amazing documentation
What do you dislike about the product?
Nothing yet so far through my journey!!!
What problems is the product solving and how is that benefiting you?
Disk space issues can be frustrating, but they also help by ensuring there’s enough room for updates to install properly.
Jared N.
Boosts Our Service Desk Efficiency
Reviewed on Oct 05, 2026
Review provided by G2
What do you like best about the product?
Helps my service desk work efficiently more than they would be able to otherwise.
What do you dislike about the product?
It's not always providing or highlighting relevant information for the situations we use it in.
What problems is the product solving and how is that benefiting you?
PC issues. Over time it's helping via Flow and other more nuanced situations and advanced troubleshooting.
Jason B.
AI-Powered Insights and Remote Actions That Help Our Small Team Stay Proactive
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
The recent upgrade in AI capability has made the application even easier to use as it can give you NQL starting blocks and usable insights. The interfaces are very simple to use. With the ability to integrate with our service desk software we can use Nexthink campaigns to inform users on their desktop that their ticket has been resolved. Nexthink has allowed our small team to respond proactively to incidents. My favorite feature is probably Remote actions which allows us to rapidly deploy fixes via signed powershell scripts on all online devices within minutes.
What do you dislike about the product?
My current dislike of Nexthink is the background service which sometimes appears to stall when machines come out of hibernation. I am not sure if it is a Nexthink issue or Windows 11 issue.
What problems is the product solving and how is that benefiting you?
Nexthink allows our small team to proactively respond to incidents and monitor devices in our environment. The software has also allowed us to cut down efforts on our refresh cycle as well as cost saving on hardware as we can replace hardware on the basis of score not just age. Built in scripts integrate with Dell and Lenovo to return device and battery warranty information.
Information Technology and Services
Workspaces and Analytics Dashboards That Drive Proactive, Metrics-Driven IT
Reviewed on Sep 28, 2026
Review provided by G2
What do you like best about the product?
As an IT leader, I get the most value from Workspaces and the reporting & analytics dashboards. Workspaces is like having an AI analyst on the team. I can ask it questions about our IT environment and it surfaces specific, tailored insights on what we should be prioritizing, instead of me having to dig through data myself. The reporting side has replaced a lot of manual spreadsheet work too. I can pull consistent, data-backed reports on demand to support strategy and show IT's impact to stakeholders. Together, they've helped shift our team from reactive firefighting to a more proactive, metrics-driven approach.
What do you dislike about the product?
The learning curve is steep, and setup takes real time to get right. There's also so much data available that it can be overwhelming to know where to even start — without some guidance or a clear framework for prioritizing what to look at first, new users can easily feel lost in the platform rather than empowered by it.
What problems is the product solving and how is that benefiting you?
Nexthink has moved us from reactive IT support to a proactive, data-driven approach. Workspaces helps surface what to prioritize, and dashboards give me reliable data for leadership. We've diverted a meaningful number of tickets from our Service Desk, and our Service Desk team uses a catalog of remote actions that saves them time on routine fixes. The Accelerate program has also given us hands-on help from Nexthink when we hit hurdles on our own. Overall, we have better visibility, lower ticket volume, and a stronger case for IT's impact.