Sold by: Sprout SocialÂ
Deployed on AWS
Sprout Social is an intuitive social media management platform offering publishing and engagement functionality, customer care, and AI-powered business intelligence.
Overview
Transform social insights into business intelligence
Staying one step ahead of the competition while meeting the needs of consumers is key to your success. Powered by an intuitive platform, automation, and AI-driven technology, Sprout equips companies with the social management and business intelligence solutions you need to maintain your competitive and innovative edge.
Capture real-time audience insights
Insights from social listening support cross-functional departments from sales to HR, inform your next product launch, and even uncover new business opportunities. With Sprout's AI-powered Social Listening tool, gain business-critical learnings from millions of unfiltered thoughts, opinions, and feedback to upgrade your current strategy and guide future action.
Demonstrate the impact and ROI of social
Analyzing campaign results and content performance helps maximize positive outcomes, but predetermined metrics and prepackaged market research reports can limit you. Sprout's analytics tools give you the flexibility to tailor reports and share the data that matters most across your org.
Offer personalized support across the customer lifecycle
Today's consumers expect a seamless experience across their entire journey and on their channel of choice: social media. Sprout's AI and automation-powered engagement tools help you meet customers' evolving needs.
Optimize your results with data-tested, centralized tools
Sprout's intuitive planning and scheduling tools make it easy for you and your team to craft the right content that resonates with your audience, at the right time.
For custom pricing please reach out to aws-marketplace@sproutsocial.com . Sprout Social utilizes AWS Private Offers to extend deal terms once agreed upon.
Highlights
- Named the #1 Best Software Product by G2's 2024 Best Software Award, Sprout offers comprehensive publishing and engagement functionality, customer care, influencer marketing, advocacy, and AI-powered business intelligence. Sprout's software operates across all major social media networks and digital platforms.
- Salesforce has selected Sprout Social as its recommended social media management partner, helping businesses understand and reach their audience, engage their community, and measure performance with the only all-in-one social media management platform built for connection.
- Accelerate business processes with AI-powered workflows designed to save marketers valuable time, provide better access to actionable data, and allow your team to focus on more strategic and creative thinking.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Advanced Plan - 20 Users | Advanced Plan; 20 Users and Unlimited Profiles | $119,760.00 |
Dimension | Cost/unit |
|---|---|
Additional users over contracted value | $1.00 |
Vendor refund policy
Refer to the Terms of Service
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Support is available 24/5 via live chat, phone, and email, support@sproutsocial.com . Additionally, our Help Center, https://support.sproutsocial.com/hc/en-us , includes knowledge articles, guides, FAQs, and the option to submit a ticket to our Support team
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Content Management
Top
10
In Natural Language Processing
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25
In Content Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Social Media Listening
AI-powered tool for capturing real-time audience insights from millions of unfiltered thoughts and opinions
Cross-Platform Management
Comprehensive functionality operating across major social media networks and digital platforms
Analytics and Reporting
Flexible analytics tools enabling customized report generation and performance measurement
Engagement Automation
AI and automation-powered tools for managing customer interactions and support across social channels
Content Scheduling
Intuitive planning and scheduling tools for crafting and distributing targeted social media content
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Artificial Intelligence Engine
Advanced proprietary AI engine built for enterprise across multiple digital and social channels
Multi-Channel Support
Comprehensive customer engagement platform supporting over 30 digital and social communication channels
Customer Experience Management
Unified platform enabling customer interaction, research, marketing, sales, and engagement from a single interface
Data Interpretation
Capability to interpret large volumes of unstructured consumer data and identify strategic opportunities
Enterprise-Grade Platform
Purpose-built solution designed to handle complex customer interaction and communication requirements across different business functions
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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4758 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Joseph A. F.
Strong User-Friendly Analytics, But SSO Login Needs Improvement
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
Analytics are easy to read and reports are easy to produce and share to multiple team members.
What do you dislike about the product?
Logging in via SSO is a pain and should be easier!
What problems is the product solving and how is that benefiting you?
we publish content across 7 ish different lines of business and being able to use custom tags is a god send! Analytics and being able to slice and dice things the way I need to for certain stakeholders is critical to my function within marketing supporting sales enablement
Non-Profit Organization Management
Intuitive and User-Friendly, But Many Features Locked Behind Paywall
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
It's very intuitive and easy to use the platform.
What do you dislike about the product?
The cost and how many features are behind a paywall.
What problems is the product solving and how is that benefiting you?
It makes scheduling and putting posts through an approval process easy. It also gives me all messages in one place.
Financial Services
Easy to Use with Intuitive Features—Perfect for Solo Marketers
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
I like that Sprout Social is easy to use and has clear drafting and publishing tools. I'm the only Social Media Marketer at the company I work at, so I appreciate a tool that I can use to run a campaign or publish a post from start to finish. I use the Publishing platform 2-3x a week and the Advocacy tool just as often.
Our company makes good use of Sprout's Employee Advocacy platform, and even folks with no social media savvy have been able to learn quickly and love the tool. It's made it easy to share brand-approved imagery and messaging with the wider team for publishing on personal platforms. Before Sprout's Employee Advocacy tool, that process was the wild wild west and things would get lost in Slack. Everyone is always rightfully wary of learning how to use a new platform, but Sprout was super easy to implement and integrate into our daily operations, and our Sales team uses Advocacy just as frequently as I do.
Customer support is also usually quick to respond to email inquiries.
Our company makes good use of Sprout's Employee Advocacy platform, and even folks with no social media savvy have been able to learn quickly and love the tool. It's made it easy to share brand-approved imagery and messaging with the wider team for publishing on personal platforms. Before Sprout's Employee Advocacy tool, that process was the wild wild west and things would get lost in Slack. Everyone is always rightfully wary of learning how to use a new platform, but Sprout was super easy to implement and integrate into our daily operations, and our Sales team uses Advocacy just as frequently as I do.
Customer support is also usually quick to respond to email inquiries.
What do you dislike about the product?
The only thing I've found to be less-than-great about Sprout is the lack of clarity on how certain metrics are calculated, for example, "Potential reach" on Employee Advocacy. I've emailed our Account Manager for clarification but get redirected to Sprout's help articles, which don't answer that specific question. This makes reporting our social media performance to leadership more difficult.
What problems is the product solving and how is that benefiting you?
For me, Sprout has everything I need in one place - drafting, scheduling, publishing, reporting, and Employee Advocacy. I *love* the feature that allows me to send brand profile posts to Employee Advocacy upon publishing. Working as the only Social Media Marketer at my org means that I need everything to be streamlined, so this definitely benefits me.
Higher Education
Powerful, Intuitive Platform with Excellent Insights
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
The unified Smart Inbox and Review Management: It centralizes all engagement and customer care from every network.
In-depth Analytics and Reporting: The customizable reports turn social data into clear, strategic business insights.
Intuitive Interface and Collaboration Tools: The platform is remarkably easy to navigate, making team workflow and post approvals effortless.
In-depth Analytics and Reporting: The customizable reports turn social data into clear, strategic business insights.
Intuitive Interface and Collaboration Tools: The platform is remarkably easy to navigate, making team workflow and post approvals effortless.
What do you dislike about the product?
The premium price tag and cost of advanced features (like Social Listening) often place it out of reach for smaller teams or budget-conscious businesses.
What problems is the product solving and how is that benefiting you?
Scattered Social Data - By unifying all network data and engagement into a single platform, it eliminates the chaos of logging into individual apps.
Efficiency and Strategic Focus - This centralization boosts team productivity by an impressive margin, freeing us to focus on high-impact strategy instead of manual workflow.
Proving ROI - The robust analytics reports allow us to directly connect social activity (posts, engagement, etc.) to tangible business results, finally proving the channel's true ROI to stakeholders.
Efficiency and Strategic Focus - This centralization boosts team productivity by an impressive margin, freeing us to focus on high-impact strategy instead of manual workflow.
Proving ROI - The robust analytics reports allow us to directly connect social activity (posts, engagement, etc.) to tangible business results, finally proving the channel's true ROI to stakeholders.
Hospitality
All-in-One Platform with Room for Improvement in Client Review Process
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
Everything is all in one system. Scheduling, analytics, and team discussions can all be made through the platform.
What do you dislike about the product?
Sometimes the review process with clients can be tricky. They don’t love that they can’t see the posts after they reject them.
What problems is the product solving and how is that benefiting you?
Making it an easy platform for scheduling, seeing analytics, and performing community management.