Sprout Social
Sprout SocialReviews from AWS customer
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provides comprehensive social media management
What do you like best about the product?
their support team, and robust analytics reports on post performance, audience engagement and more
What do you dislike about the product?
wide array of features were overwhelming at first, especially for us coming from TalkWalker which was a limited social media analytics tool
What problems is the product solving and how is that benefiting you?
dashboard is easy to understand for our managers. we also like the notifications about recent post activity as we sign in to the account
Robust Scheduling for Socials!
What do you like best about the product?
There are a number of different features, making scheduling easier and more efficient. The ability to schedule custom posts for individual platforms under one post is huge for me.
What do you dislike about the product?
I wish you could integrate VidIQ with it as it's something we use with our YouTube videos; therefore, we have to schedule our YouTube videos separately. Also, the cost for additional users is outrageous to me.
What problems is the product solving and how is that benefiting you?
Allowing us to schedule most of our platforms all under one, making it more time efficient.
Very detailed Platform
What do you like best about the product?
I can really appreciate how many tools Sprout has fit into their platform while still making it very intuitive. I don't usually have much issue finding what I'm looking for despite the many option. I also appreciate the amount of support I've recieved during onboaring. The team has really focused on making sure I'm using the platform to its potential and it's been very easy connecting all our social media accounts to the platform. I pretty much use Sprout every day now.
What do you dislike about the product?
I haven't been using Sprout long enough to really find anything that I dislike about it. The only thing I have to compare it to is Hootsuite, and even though I still really like Hootsuite, Sprout is much more beneficial for what I need from this type of platform.
What problems is the product solving and how is that benefiting you?
Sprout is making it much easier for me to understand the industry my company is in with its social listening skill. I wasn't very familiar with the industry before, and what is important to our audience, but now I have a better idea and can keep watch on any important news or trends.
Comprehensive and Dynamic Social Media Control App, Though Financially Demanding
What do you like best about the product?
Sprout Social has an impressive and diverse analytical capabilities
The program aggressively manages multiple social media accounts and monitors all engagements
The tool has a brilliant listening tool, that gives us an accurate brand sentiment
We assign various digital roles through the assistance of this app
The program aggressively manages multiple social media accounts and monitors all engagements
The tool has a brilliant listening tool, that gives us an accurate brand sentiment
We assign various digital roles through the assistance of this app
What do you dislike about the product?
Sprout Social is exceptional in performance, but highly premium
Any additional features calls for extra subscription amount
Any additional features calls for extra subscription amount
What problems is the product solving and how is that benefiting you?
Sprout Social helps us bring multiple social media platforms in a central space, where we manage them successfully
We make different posts in our social sites through the assistance of Sprout Social
All brands that we have are closely connected by this app, assisting us to gain information about customers insights
We make different posts in our social sites through the assistance of Sprout Social
All brands that we have are closely connected by this app, assisting us to gain information about customers insights
Sprout Social has the potential to change the game for my organization!
What do you like best about the product?
The customer service has been top-notch. From my sales rep to support chat, everyone is there to help and it is so refreshing.
What do you dislike about the product?
It is not as intuitive as I would have originally thought, so there is a bit of a learning curve. I really appreciate all of the detailed articles and walk-throughs of the site, though!
What problems is the product solving and how is that benefiting you?
Sprout is freeing up capacity for me with scheduling tools. Also, sprout's analytics will be next-level when I start regularly pumping out content.
Sprout Social - ease of use, no problems and great help team
What do you like best about the product?
How easy it is to schedule content, how you can track and analyse data within the platform, i like the look and feel of the platform in comparison to other social media scheduling tools
What do you dislike about the product?
Would be good if you could schedule 1 piece of content across multiple pages at the same time.
What problems is the product solving and how is that benefiting you?
Being able to schedule social media posts days, weeks and months in advance in little to no time. Much quicker than logging on via meta itself and scheduling.
A Must-Have Tool for Social Media Strategy
What do you like best about the product?
I appreciate Sprout Social's intuitive interface and seamless setup, aided by an excellent onboarding team. The platform efficiently unifies social media management, supporting a high volume of clients with effective workflows for review and publishing. Its comprehensive analytics and reporting tools allow me to view performance across channels, aiding in planning and competitor monitoring. I particularly value the publishing tools like Optimized Send Time as well as the Smart Inbox, which enhances my customer interaction and allow for easy handoff with other team members when comments and messages need to be addressed.
What do you dislike about the product?
I found the previous inability to upload PDF documents to LinkedIn through Sprout Social limiting. Before its implementation, this was a feature I really wished for, as it greatly enhances the ability to create solid carousels on LinkedIn, which are crucial for effective job content on the platform. But it's live now — so there's nothing I dislike!
What problems is the product solving and how is that benefiting you?
I find Sprout Social simplifies social media management across various platforms, enhancing strategy planning, content scheduling, community interaction, and competitor monitoring, all while providing intuitive analytics to improve audience engagement.
Not intuitive and somewhat frustrating
What do you like best about the product?
I do like that Sprout Social helps to format images for Instagram.
What do you dislike about the product?
frequently disconnects SM accounts from the tool
If you're not in this regularly, you may have trouble finding things you need again.
clunky. When posts fail, there's rarely help about why provided.
no options for 'workflow"--I don't have to send my posts through anyone else...
If you're not in this regularly, you may have trouble finding things you need again.
clunky. When posts fail, there's rarely help about why provided.
no options for 'workflow"--I don't have to send my posts through anyone else...
What problems is the product solving and how is that benefiting you?
helping to connect with current students, graduate students and alumni; hoping to build better development oppourtunities.
One of the top demanding Social media management platform, I used to manage my all social profiles.
What do you like best about the product?
The most and best thing I liked about Sprout Social is that once I have linked all my social profiles, like Facebook page, Twitter handle, Instagram Account, and LinkedIn page to Sprout Social, then later on I don't need to log in to all the social platfrom to do posting, check post analytics, weekly analytics, monthly analytics and the post reach was awesome while using this platofrm.
What do you dislike about the product?
The most disliked thing about this platform is that I have faced an issue with linking my social profile to Sprout Social, but I was unable to link that profile to the admin panel until I got help from the support.
What problems is the product solving and how is that benefiting you?
My agency and my agency saved a lot of time while using this platform called Sprout Social. I have been using Sprout Social for my 3 Social media projects to schedule all my social media posts. The major issue social media agencies are facing to getting the OTP from the client while logging in to social media platforms, but by using Sprout Social, I have been login once and connecting all my social profiles to one place, and later on, just click on a few steps and everything is plug and play here at Sprout Social. Thanks.
Great Software
What do you like best about the product?
I like best that we're able to post across platforms
What do you dislike about the product?
I disklike that we're unable to edit once a post has been published.
What problems is the product solving and how is that benefiting you?
It's allowing agency to post across platforms with a number of account holders making it efficient for social media management.
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