Sold by: Gong.io
Deployed on AWS
Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential.
For more information, visit www.gong.io or reach out to awspartnerships@gong.io
Overview
Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.
Gong Conversation Intelligence:
- Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
Gong Engage:
- Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
Gong Forecast:
- Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
Highlights
- Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
- Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
- Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations
Details
Sold by
Delivery method
Deployed on AWS
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Trust Center
Access real-time vendor security and compliance information through their Trust Center powered by Drata. Review certifications and security standards before purchase.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Conversation Intelligence (Available Through Private Offer Only) | Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth. | $100,000.00 |
Engage (Available Through Private Offer Only) | Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform. | $100,000.00 |
Forecast (Available Through Private Offer Only) | Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace. | $100,000.00 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please reach out to your account team or gongAWSmp@gong.io for any account support needed
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Gong.io
By Outreach
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Financial Services, eCommerce
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Conversation Intelligence
Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
AI Agent Technology
Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
Sales Interaction Data Processing
Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
Enterprise Integration
Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
Predictive Analytics
AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
Sales Process Automation
Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
Revenue Intelligence
Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
Deal Risk Management
Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
Engagement Tracking
Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
Workflow Optimization
Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
Predictive Intelligence
Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
AI-Powered Workflow Automation
Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
Intent Data Analysis
Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
Contact Intelligence
AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
Conversational AI Engagement
AI-generated email agents capable of personalized, automated communication at scale
Standard contract
No
No
No
Customer reviews
4.5
1 ratings
1 AWS reviews
|
27 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Jan Emmanuel A.
Gong is one of the best software
Reviewed on Sep 23, 2025
Review provided by G2
What do you like best about the product?
I like that it is easy to use, the customer support is impeccable. Implementation of AI is also nice and the number of features it has to track calls, interactions, and integration of AI is improving each update.
What do you dislike about the product?
My frequency of usage is every day and sometimes it is laggy.
What problems is the product solving and how is that benefiting you?
It helps me know the account health of my clients through it's AI aspect in seconds and I can also see the interactions that my client has via email or calls and they summarize it effciently.
Hilary K.
Useful tool
Reviewed on Sep 22, 2025
Review provided by G2
What do you like best about the product?
I like the ability to see information that better helps me identify and issues between the company and customer, especially their pain points. There are so many features and I happen to use it all day!
What do you dislike about the product?
Not much to dislike, it is easy to use and implement into my routine.
What problems is the product solving and how is that benefiting you?
Overcoming obstacles of the customer.
Information Technology and Services
Love this tool
Reviewed on Sep 16, 2025
Review provided by G2
What do you like best about the product?
Best in class at call summaries, understanding account information, and researching accounts
What do you dislike about the product?
It could be better with search features and functionality
What problems is the product solving and how is that benefiting you?
Quickly find information from Accounts within the business without asking internal people
Deivis M.
Excellent tool
Reviewed on Sep 01, 2025
Review provided by G2
What do you like best about the product?
The option to give me a summary with AI.
The option to send the info to the emails.
The option to send the info to the emails.
What do you dislike about the product?
I really like all the features of the software.
What problems is the product solving and how is that benefiting you?
So far I haven't encountered any problems.
Computer Software
Making the switch to Gong has been the best investment we made as an organization!
Reviewed on Jul 28, 2025
Review provided by G2
What do you like best about the product?
One of my favorite things about Gong is how it brings everything together in one place. The deal boards are a game-changer for pipeline management, making it easy to identify risks, track deal progression, and spot key opportunities at a glance. The way you can click into a deal, ask AI to summarize key points, and get insights like blockers or pain points is incredibly useful. It keeps everything transparent, helps us stay multi-threaded, and drives better, more informed conversations. The ability to coach team members using snippets, smart trackers, and AI analysis is also huge. It makes one-on-ones and pipeline reviews so much more impactful and less about info-dumping.
The ease of use and integration with tools like Salesforce has been pretty seamless, and support from Gong has been great. They’re super responsive and helpful whenever we’ve had questions or needed assistance. It’s also exciting to see how features like AI-driven insights and smart trackers continue to evolve, providing even more value to our teams.
The ease of use and integration with tools like Salesforce has been pretty seamless, and support from Gong has been great. They’re super responsive and helpful whenever we’ve had questions or needed assistance. It’s also exciting to see how features like AI-driven insights and smart trackers continue to evolve, providing even more value to our teams.
What do you dislike about the product?
One challenge with Gong is that some features, like tracking related contacts or meeting types for recurring events, don’t fully align with our workflows yet. For example, we’ve noticed gaps with Salesforce’s related contact functionality and how it connects to Gong, which can impact activity tracking. It’s something we’re hoping to see evolve.
Additionally, while Gong offers an incredible amount of data and insights, it can feel overwhelming for newer team members to navigate and fully utilize all the capabilities. That said, with their robust support team and ongoing training, it’s been easier to address these challenges and keep improving.
Additionally, while Gong offers an incredible amount of data and insights, it can feel overwhelming for newer team members to navigate and fully utilize all the capabilities. That said, with their robust support team and ongoing training, it’s been easier to address these challenges and keep improving.
What problems is the product solving and how is that benefiting you?
Gong helps us improve forecasting accuracy, identify deal risks, and drive more strategic pipeline management. It’s made it easier to ensure our team is multi-threading, capturing key information, and staying on top of next steps. The AI insights save time and provide clarity on deal progress, while the coaching tools help strengthen our team’s skills. By consolidating data and providing actionable insights, Gong has made us more efficient and effective in achieving our sales goals.