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    Gong

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    Sold by: Gong.io 
    Deployed on AWS
    Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and business trends; driving impactful decisions and actions. The Gong Revenue AI Platform captures and contextualizes customer interactions, surfaces insights and predictions, and powers actions and workflows that are essential for business success. More than 4,500 companies around the world rely on Gong to unlock their revenue potential. For more information, visit www.gong.io or reach out to awspartnerships@gong.io

    Overview

    Gongs Revenue Intelligence Platform uses proprietary and patented AI technology thats backed by the largest data set of sales interactions in the industry.

    Gong Conversation Intelligence:

    • Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.

    Gong Engage:

    • Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.

    Gong Forecast:

    • Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.

    Highlights

    • Gong uses over 15 proprietary AI Agents to provide you advanced visibility - giving you a unified view of your pipeline and market dynamics. With 5x more sales conversation data than any other solution on the market, Gong delivers comprehensive interaction data and insights from calls, emails, engagement events, and more
    • Smart guidance driven by AI Agents brings efficiency to your key workflows and proves productivity in your prospecting, pipeline management, forecasting, and coaching. Gong is an industry leader, with 2x more accurate AI and the highest accuracy for non-English languages available
    • Integrated data provides you with a unified view of every customer-facing interaction your team members have, enabling deal-winning insights. With 200+ partner integrations, Gong is the most connected sales tech ecosystem on the market. Gong also provides enterprise-grade security and data protection, meeting the most stringent privacy laws and regulations

    Details

    Sold by

    Delivery method

    Deployed on AWS

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    Features and programs

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    Pricing

    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (3)

     Info
    Dimension
    Description
    Cost/12 months
    Conversation Intelligence (Available Through Private Offer Only)
    Gong enables revenue teams to capture, understand, and act on every customer interaction in one integrated platform. The tool can transform sales organizations by accurately understanding the context of their customer interactions and suggesting next steps. Revenue leaders and their teams use it to improve productivity, predictability, and growth.
    $100,000.00
    Engage (Available Through Private Offer Only)
    Gong Engage supercharges your sales process with AI-driven automation and insights, helping you connect with the right prospects, prioritize tasks, and close deals faster. Boost productivity, increase pipeline growth, and maximize revenue with a seamless, all-in-one sales engagement platform.
    $100,000.00
    Forecast (Available Through Private Offer Only)
    Gong Forecast empowers revenue teams with AI-driven insights to call accurate forecasts, identify high-impact deals, and maximize revenue performance. By leveraging the most comprehensive customer interaction data, Gong Forecast streamlines sales execution and enhances revenue predictability, ensuring your team consistently hits its targets in a dynamic marketplace.
    $100,000.00

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please reach out to your account team or gongAWSmp@gong.io  for any account support needed

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Customer Experience Personalization, Sales & Marketing
    Top
    10
    In Financial Services, eCommerce

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
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    Positive reviews
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    Overview

     Info
    AI generated from product descriptions
    Conversation Intelligence
    Advanced AI-powered platform that captures, analyzes, and provides contextual insights from sales interactions using proprietary technology
    AI Agent Technology
    Utilizes over 15 proprietary AI agents to process and analyze sales conversation data with high accuracy across multiple languages
    Sales Interaction Data Processing
    Captures comprehensive interaction data from calls, emails, and engagement events with 5x more sales conversation data compared to other solutions
    Enterprise Integration
    Supports 200+ partner integrations enabling seamless connectivity across sales technology ecosystems
    Predictive Analytics
    AI-driven insights for forecasting, pipeline management, and identifying high-impact sales opportunities using comprehensive customer interaction data
    Sales Process Automation
    Leverages AI-driven workflow optimization to automate and simplify sales representative tasks and interactions
    Revenue Intelligence
    Utilizes proprietary AI technologies to analyze sales interaction data and generate actionable insights for deal management
    Deal Risk Management
    Employs AI-powered algorithms to detect and predict potential risks early in sales deal cycles
    Engagement Tracking
    Provides comprehensive pipeline health monitoring and buyer engagement signal tracking across sales interactions
    Workflow Optimization
    Implements intelligent playbooks and automated note-taking to enhance sales representative productivity and performance
    Predictive Intelligence
    Machine Learning and Natural Language Processing engine to predict buyer intent and account readiness
    AI-Powered Workflow Automation
    Automated processes for routing audiences, data enrichment, and multi-channel campaign orchestration
    Intent Data Analysis
    Advanced analytics to uncover hidden demand and understand anonymous buying signals across digital channels
    Contact Intelligence
    AI-driven platform for acquiring and enriching buying team contact data with precise targeting capabilities
    Conversational AI Engagement
    AI-generated email agents capable of personalized, automated communication at scale

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.5
    1 ratings
    5 star
    4 star
    3 star
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    1 AWS reviews
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    6265 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Elizabeth M.

    Gong is a necessity to have as a part of your Sales Tools Tech Stack

    Reviewed on Aug 03, 2025
    Review provided by G2
    What do you like best about the product?
    We have Conversational Intelligence and are adding Engage and Forecast soon. The implementation team has been by far the best I've ever worked with. Also, the ease of use for our sales reps will be key when using all of these functionalities to save time, be more strategic and close deals faster with the help of Gong.
    What do you dislike about the product?
    We are leaving Salesloft and I wish Gong had a more robust and user-friendly reporting system like Salesloft has. Other that that, we are very pleased.
    What problems is the product solving and how is that benefiting you?
    Gong helps our Sales team in so many ways. The AI is the huge piece on so many levels as we strategize for campaigns, deals, the 'why' we lost or won a deals. AI Briefs have been wonderful! I can't imagine life without Gong in our company.
    Computer Software

    Gong Makes Note Taking and Call Tracking Easy

    Reviewed on Aug 02, 2025
    Review provided by G2
    What do you like best about the product?
    I can rely on it for my notes and follow up tasks from my meetings.
    What do you dislike about the product?
    I don't have any dislikes at the moment.
    What problems is the product solving and how is that benefiting you?
    Helps me speed up my note taking and call tracking.
    Yash N.

    Best software for sales team

    Reviewed on Aug 01, 2025
    Review provided by G2
    What do you like best about the product?
    Summary and next steps capture accuracy is so good that you don't need to make notes during the call, additionally refering to the call recording later is easy
    What do you dislike about the product?
    none that I can think of, keep up the good work
    What problems is the product solving and how is that benefiting you?
    - no need to write notes during the call
    - accurately captures summary and next steps
    - integrates well with SFDC to ensure holistic view on a deal
    Financial Services

    Gong provides insight and functionality to help improve customer calls and keep deals on track

    Reviewed on Aug 01, 2025
    Review provided by G2
    What do you like best about the product?
    The AI to summarise a call within seconds
    What do you dislike about the product?
    Need to add the assistant for calls created by customers.
    What problems is the product solving and how is that benefiting you?
    Automatically summarises the call and gives coaching and insights to me to improve the teams capabilities. We use it to help understand our pipeline and the likelihood of deals closing with its AI functionality.
    Keith M.

    Account Executive

    Reviewed on Jul 31, 2025
    Review provided by G2
    What do you like best about the product?
    Call transcript and the ability to recap
    What do you dislike about the product?
    nothing really. the product is great to use
    What problems is the product solving and how is that benefiting you?
    call notes, recap infomration
    View all reviews