Sold by: Outreach
Deployed on AWS
Create and close more pipeline
4.3
Overview
With the most B2B buyer-seller interaction data in the world and significant investments in proprietary AI technologies to translate sales data into intelligence, Outreach helps revenue organizations automate sales engagement and act on revenue intelligence to improve their efficiency, predictability, and growth.
Automate and accelerate pipeline generation with a system of execution
- Leverage the system of execution that simplifies and automates sales rep workflows to optimize pipeline generation and seller success
- Drill into AI-driven insights that guide reps and managers through every interaction and step of the sales process
- Utilize real-world-tested playbooks and workflows to empower every rep to sell like your best rep
Manage deals more effectively with a revenue intelligence solution
- Leverage AI to spot and avoid surprise risks early in deal cycles
- Boost rep productivity by automating tedious note taking and sales tasks before, during, and after meetings
- Improve deal execution by bringing alignment between buyers, sellers, and stakeholders on all sides
Adjust revenue strategy with precision with a connected view of accounts, insights and decisioning across the GTM lifecycle
- Gain a consolidated view of pipeline health and buyer engagement signals across every deal
- Use intelligent deal signals to catch pipeline issues early and take action all within the same platform
- Set pipeline coverage targets with confidence with team and rep level projections and rep productivity scorecards
Outreach customers grow 11% faster than their peers, get the highest ROI at 387%, and get the fastest payback at three months.
Highlights
- Outreach was named a Leader in The Forrester Wave™: Revenue Operations and Intelligence, Q1 2022 report, as well as a Leader in The Forrester Wave™: Sales Engagement, Q3 2020 report.
- Outreach is the only sales execution platform to make the Forbes Cloud 100 and was named the #1 Sales Product on G2.
- For custom pricing, EULA, or a private contract, please contact cloudmarketplace@outreach.io, for a private offer.
Details
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Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Orchestrate (50 seats) | Close the sales execution gap across the sales cycle with Outreach | $108,000.00 |
Dimension | Cost/unit |
|---|---|
Additional usages | $0.01 |
Vendor refund policy
All fees are non-cancellable and non-refundable except as required by law.
Legal
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Self-Serve Resources including Knowledge Base, Blog, Articles, Resource Library, and Platform Status. Outreach University Online Courses and Webinars. Online Portal for Case Submission. Additional support available via private offers.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
Top
10
In Financial Services, eCommerce
Top
10
In Customer Experience Personalization, Sales & Marketing
Top
10
In Data Integration, Collaboration & Productivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
AI-Driven Sales Intelligence
Proprietary AI technologies analyze B2B buyer-seller interaction data to provide insights that guide representatives and managers through sales interactions and process steps.
Sales Workflow Automation
System of execution that automates sales representative workflows including note-taking and sales tasks before, during, and after meetings to optimize pipeline generation.
Revenue Intelligence and Deal Management
AI-powered solution that identifies deal risks early in sales cycles, provides intelligent deal signals to catch pipeline issues, and enables alignment between buyers, sellers, and stakeholders.
Pipeline Health Monitoring
Consolidated view of pipeline health, buyer engagement signals, and deal status with team and representative level projections and productivity scorecards for revenue strategy adjustment.
Playbook and Workflow Templates
Real-world-tested playbooks and workflows that standardize sales processes and enable representatives to execute sales activities consistently.
Proprietary AI Technology
Uses over 15 proprietary AI Agents with 5x more sales conversation data than competing solutions, delivering comprehensive interaction data from calls, emails, and engagement events
Conversation Intelligence and Capture
Captures, contextualizes, and analyzes customer interactions across multiple channels in an integrated platform, providing unified visibility of customer-facing interactions and deal-winning insights
AI-Driven Sales Automation and Engagement
Provides AI-driven automation and insights for sales engagement, including prospect connection, task prioritization, and deal acceleration through an all-in-one sales engagement platform
Revenue Forecasting and Pipeline Analytics
Delivers AI-driven forecasting capabilities with comprehensive customer interaction data to identify high-impact deals, enhance revenue predictability, and streamline sales execution
Enterprise Security and Integration
Offers enterprise-grade security and data protection meeting stringent privacy regulations, with 200+ partner integrations providing unified data across the sales technology ecosystem
Comprehensive Data Integration
Combines company, contact, and signal data from multiple sources including first and third-party data, unified in a single platform accessible across the tech stack.
Intent Signal Detection
Identifies high-value accounts and buying signals through tracking of funding events, competitive research activities, and organizational changes to determine buyer readiness.
Automated Data Management
Provides automated segmentation, deduplication, and account planning capabilities to streamline operations and reduce manual data maintenance.
CRM Integration and Enhancement
Seamlessly connects with existing CRM systems to power and enhance customer relationship management with real-time intelligence and dynamic account views.
Data Privacy and Compliance
Implements industry-leading GDPR and CCPA compliance standards with multiple data security and privacy certifications.
Standard contract
No
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Customer reviews
Carmen D.
Strong dialing, personalization, and notes, but weak integrations and tracking
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
I like the auto dialer, personalization, and notes.
What do you dislike about the product?
Cross-system integration and activity tracking are weak for me. Recording calls also isn’t great.
What problems is the product solving and how is that benefiting you?
It made my outreach more consistent somewhat, and the AI guidance or follow-up is sometimes useful. Deal and pipeline insights sometimes flag the right deals.
Information Technology and Services
Helpful scoring and forecasting, but reporting, CRM sync, and email tracking fall short
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
I value the parts that turn uncertainty into prioritization, predictability, and disciplined resource allocation. Lead scoring helps identify which prospects are most likely to become qualified opportunities so Sales can focus effort where it is most valuable. Opportunity scoring helps evaluate which opportunities are most likely to progress or close, improving pipeline focus, deal strategy, and forecast confidence. Budgeting and forecasting help connect expected pipeline and business demand to spending, headcount, and priorities so leaders can plan ahead and adjust before gaps become material. Outreach also made outreach more consistent somewhat, and the AI assistance for meetings and conversations is sometimes useful.
What do you dislike about the product?
Reporting/Analytics feels like it has limited visibility into sequence effectiveness, task completion, and lead progression. CRM integration is frustrating because activity must sync and be reconciled with Salesforce data. Email tracking/automation is also frustrating because AI-assisted email performance is not currently easy to compare against non-AI emails. Overall, I only somewhat trust the AI capabilities.
What problems is the product solving and how is that benefiting you?
It helps create a closed loop: prioritize the right leads, invest in the right opportunities, and align resources to expected outcomes. It also made my outreach more consistent somewhat, and sometimes surfaced useful guidance or follow-up.
Belén S.
Intuitive and Centralized, Excellent for Teams
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
I really like that Outreach is a quite intuitive tool that allows centralizing all the information and keeping a good track of the team's daily activities. Additionally, it facilitates having a clear view of each action and ensures that the team's work is homogeneous and centralized, which helps avoid losing opportunities. I also appreciate that its integration with other tools, like our CRM, works well.
What do you dislike about the product?
Some features can be a bit complex at first. It would be interesting to simplify these functions to make the experience lighter. Additionally, the initial setup of sequences could be easier with more guides, simpler templates, and clearer navigation.
What problems is the product solving and how is that benefiting you?
I use Outreach to centralize and organize commercial activity, automate follow-up tasks, and improve team management with structured tracking, avoiding the loss of opportunities.
Computer Software
AI context in sequences wasn’t easy to use, and the guidance wasn’t useful
Reviewed on Oct 01, 2026
Review provided by G2
What do you like best about the product?
One of the greatest benefits of Outreach is the way it reminds you of the next step and provides structure around mass communication to prospects
What do you dislike about the product?
When I asked the system to provide context for a lead while building out a sequence, I did not feel the system was easy to use. The AI assistance for meetings and conversations was not useful, and there was no difference in making outreach more consistent. We also do not use Info Locater because I don’t know what it is.
What problems is the product solving and how is that benefiting you?
Helps to keep tasks in a row, make it easier to cover ground on tasks when reaching out to many different contacts in a short time
Vamsinath K.
Somewhat more consistent outreach, with AI insights that are only sometimes useful
Reviewed on Sep 30, 2026
Review provided by G2
What do you like best about the product?
It made my outreach more consistent, at least somewhat. The AI assistance for meetings and conversations was sometimes useful for guidance or follow-up, and the deal and pipeline insights sometimes flagged the right deals.
What do you dislike about the product?
What I dislike most about Outreach is that, although it’s a very powerful platform, it can come with a steep learning curve for new users due to its extensive functionality and many configuration options. At times, managing sequences, reporting, and customizations can feel complicated, and certain workflows take extra administrative effort to keep running smoothly. That said, these challenges are generally outweighed by the platform’s strong automation, engagement tracking, and overall sales productivity capabilities.
What problems is the product solving and how is that benefiting you?
My outreach became somewhat more consistent, and I sometimes got useful AI guidance or follow-up plus occasional deal/pipeline risk signals.