Listing Thumbnail

    OneSignal

     Info
    Sold by: OneSignal 
    Omni-Channel Customer Engagement Platform

    Overview

    OneSignal is the market-leading customer engagement solution, powering customer journeys across push notifications, in-app messaging, SMS, and email. This powerful and easy-to-use omnichannel platform enables over a million businesses to deliver 12 billion messages daily. In just 15 minutes, companies can integrate OneSignal into their app and website to start sending messages through any channel.

    OneSignal is a G2 Leader in Marketing Automation Software, with offices and customers globally. See why customers love OneSignal: https://www.g2.com/products/onesignal/reviews 

    Contact us to learn more about OneSignal and our custom pricing.

    Highlights

    • Mobile and Web Push Notifications, Email, SMS & In-App Messaging to drive engaged and loyal customers.
    • Seamlessly create and automate User Journeys across all channels.
    • Display custom app experiences with real-time updates via Live Activities.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Custom
    Unlimited Contacts & API Access; 20+ Journeys; Custom MAU, Email, SMS
    $12,000.00

    Additional usage costs (9)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Custom volume-based pricing available for Monthly Active Users
    Custom volume-based pricing available for Monthly Active Users
    $0.012
    Custom volume-based pricing available for Email (1000 sends)
    Custom volume-based pricing available for Email (1000 sends)
    $2.00
    Custom volume-based pricing available for Push subscribers (1000 subs)
    Custom volume-based pricing available for Push subscribers (1000 subs)
    $3.00
    Custom volume-based pricing available for Web subs
    Custom volume-based pricing available for Web subs
    $0.004
    Custom volume-based pricing available for Messages (1000 In-App impression)
    Custom volume-based pricing available for In-App Messages (1000 In-App impression)
    $3.00
    Custom volume-based pricing available for SMS segment sent
    Custom volume-based pricing available for SMS segment sent
    $0.03
    Custom volume-based pricing available for Global SMS segment sent
    Custom volume-based pricing available for Global SMS segment sent
    $0.20
    Custom volume-based pricing available for MMS segment sent
    Custom volume-based pricing available for MMS segment sent
    $0.04
    Custom volume-based pricing available for Global MMS segment sent
    Custom volume-based pricing available for Global MMS segment sent
    $0.04

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    OneSignal strives to prioritize customer access to support, with a dedicated team devoted to issue resolution, product usage, and setup requests. OneSignal provides first-class technical support through email and chat services that aim to answer every customer request within 24 hours.
    https://onesignal.com/contact 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    25
    In CRM
    Top
    10
    In Text, Sales & Marketing, Contact Center

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Messaging Channels
    "Supports multiple communication channels including push notifications, in-app messaging, SMS, and email"
    Message Automation
    "Enables creation and automation of user journeys across different communication channels"
    Real-time Messaging
    "Provides live activity updates and real-time custom app experiences"
    Integration Speed
    "Offers rapid integration capability with minimal setup time of approximately 15 minutes"
    Scalability
    "Capable of delivering billions of messages daily across multiple platforms and applications"
    Customer Analytics
    Advanced behavioral analysis and insights generation for customer data
    Multi-Channel Engagement
    Unified communication across web, mobile, and email platforms
    AI-Powered Personalization
    Machine learning algorithms for creating tailored customer experiences
    Real-Time Data Processing
    Instant customer behavior tracking and engagement response mechanisms
    Messaging Channels
    "Supports multiple messaging channels including SMS, WhatsApp, RCS, Instagram, Web, and App communication"
    Carrier Network Coverage
    "Direct carrier connections across 200+ countries with 95% OTP delivery success rate within 10 seconds"
    Language Support
    "Comprehensive support for Unicode and regional language messaging"
    Communication Automation
    "AI-powered two-way interaction capabilities with industry-trained conversational agents"
    Delivery Optimization
    "Robust prioritization and fallback system designed to handle peak message loads with high reliability"

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    0%
    0 AWS reviews
    |
    1020 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Consumer Services

    Great tool for engagement

    Reviewed on Sep 28, 2025
    Review provided by G2
    What do you like best about the product?
    I love how I can segment customers, like sending special offers only to repeat buyers or reminding someone about items left in their cart.
    What do you dislike about the product?
    I’d like is even more design flexibility for notifications.
    What problems is the product solving and how is that benefiting you?
    It helps us bring shoppers back who might otherwise forget about us. Abandoned cart notifications have boosted conversions, and sending promo pushes has directly increased sales.
    Internet

    Makes connecting with users super easy

    Reviewed on Sep 25, 2025
    Review provided by G2
    What do you like best about the product?
    The dashboard is clean, and I don’t waste time figuring things out. It’s also nice to see who engages with my messages without needing extra tools.
    What do you dislike about the product?
    Sometimes I wish I could customize the look of my notifications a bit more without diving into extra coding. But overall, it works really well as is.
    What problems is the product solving and how is that benefiting you?
    Engagement messages.
    Retention has gone up since I started using it.

    Managing emails/push notifications have never been better till I found OneSignal

    Reviewed on Sep 24, 2025
    Review provided by G2
    What do you like best about the product?
    It's simple, yet robust with the right tools and insights
    What do you dislike about the product?
    Dislike? Zero! There's nothing to dislike. The more you use, the more you like it
    What problems is the product solving and how is that benefiting you?
    Customer Onboarding
    Now, we can track customer onboarding and send the right notification/message to them.
    Individual & Family Services

    Simple, effective, and reliable for growing apps

    Reviewed on Sep 23, 2025
    Review provided by G2
    What do you like best about the product?
    OneSignal has become an essential part of my app workflow. I run a small Android app with a growing user base, and setting up notifications was way easier than I expected. Once integrated, scheduling campaigns and targeting users is fast and straightforward. I love that it just works consistently. Messages go out without delays, and the analytics give me a clear idea of what’s performing.
    What do you dislike about the product?
    Some features are only available in the paid plans. But overall, nothing that really blocks me.
    What problems is the product solving and how is that benefiting you?
    It helps me keep users engaged and coming back to the app regularly. With push notifications, retention has definitely improved.

    OneSignal strengthened our communication strategies

    Reviewed on Sep 22, 2025
    Review provided by G2
    What do you like best about the product?
    OneSignal has been a great ally in our communication strategies. In addition to using social media and email, we found in the push notifications and especially In-App features a powerful way to complement these channels and generate much more impact. What caught our attention the most was the efficiency of In-App messages: we can reach the user at the exact moment they are interacting with our app or site, significantly increasing engagement and retention rates. Push notifications also play an important role, but it was the In-App that really made a difference in how we connect with the audience. Without a doubt, OneSignal helped elevate our communications to a new level.
    What do you dislike about the product?
    If there is a downside, it is that the initial plan is somewhat limited in terms of features and user volume. For small projects, it works well, but as engagement starts to grow, it quickly becomes necessary to consider an upgrade.
    What problems is the product solving and how is that benefiting you?
    OneSignal solves a very clear problem: the difficulty of consistently engaging users across different channels. Before, our communications relied solely on social media and email, which often did not reach the audience at the right moment. With OneSignal, we are able to combine push notifications and In-App messages, which deliver the message directly to the user at the moment they are active. This has benefited us greatly, as it has increased open rates, engagement, and retention, in addition to perfectly complementing the other channels we were already using.
    View all reviews