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    OneSignal

     Info
    Sold by: OneSignal 
    Omni-Channel Customer Engagement Platform

    Overview

    OneSignal is the market-leading customer engagement solution, powering customer journeys across push notifications, in-app messaging, SMS, and email. This powerful and easy-to-use omnichannel platform enables over a million businesses to deliver 12 billion messages daily. In just 15 minutes, companies can integrate OneSignal into their app and website to start sending messages through any channel.

    OneSignal is a G2 Leader in Marketing Automation Software, with offices and customers globally. See why customers love OneSignal: https://www.g2.com/products/onesignal/reviews 

    Contact us to learn more about OneSignal and our custom pricing.

    Highlights

    • Mobile and Web Push Notifications, Email, SMS & In-App Messaging to drive engaged and loyal customers.
    • Seamlessly create and automate User Journeys across all channels.
    • Display custom app experiences with real-time updates via Live Activities.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

     Info
    Dimension
    Description
    Cost/12 months
    Custom
    Unlimited Contacts & API Access; 20+ Journeys; Custom MAU, Email, SMS
    $12,000.00

    Additional usage costs (9)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/unit
    Custom volume-based pricing available for Monthly Active Users
    Custom volume-based pricing available for Monthly Active Users
    $0.012
    Custom volume-based pricing available for Email (1000 sends)
    Custom volume-based pricing available for Email (1000 sends)
    $2.00
    Custom volume-based pricing available for Push subscribers (1000 subs)
    Custom volume-based pricing available for Push subscribers (1000 subs)
    $3.00
    Custom volume-based pricing available for Web subs
    Custom volume-based pricing available for Web subs
    $0.004
    Custom volume-based pricing available for Messages (1000 In-App impression)
    Custom volume-based pricing available for In-App Messages (1000 In-App impression)
    $3.00
    Custom volume-based pricing available for SMS segment sent
    Custom volume-based pricing available for SMS segment sent
    $0.03
    Custom volume-based pricing available for Global SMS segment sent
    Custom volume-based pricing available for Global SMS segment sent
    $0.20
    Custom volume-based pricing available for MMS segment sent
    Custom volume-based pricing available for MMS segment sent
    $0.04
    Custom volume-based pricing available for Global MMS segment sent
    Custom volume-based pricing available for Global MMS segment sent
    $0.04

    Vendor refund policy

    All fees are non-refundable and non-cancellable except as required by law.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    OneSignal strives to prioritize customer access to support, with a dedicated team devoted to issue resolution, product usage, and setup requests. OneSignal provides first-class technical support through email and chat services that aim to answer every customer request within 24 hours.
    https://onesignal.com/contact 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly

    Accolades

     Info
    Top
    25
    In CRM
    Top
    10
    In Text, Sales & Marketing, Contact Center

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Messaging Channels
    "Supports multiple communication channels including push notifications, in-app messaging, SMS, and email"
    Message Automation
    "Enables creation and automation of user journeys across different communication channels"
    Real-time Messaging
    "Provides live activity updates and real-time custom app experiences"
    Integration Speed
    "Offers rapid integration capability with minimal setup time of approximately 15 minutes"
    Scalability
    "Capable of delivering billions of messages daily across multiple platforms and applications"
    Customer Analytics
    Advanced behavioral analysis and insights generation for customer data
    Multi-Channel Engagement
    Unified communication across web, mobile, and email platforms
    AI-Powered Personalization
    Machine learning algorithms for creating tailored customer experiences
    Real-Time Data Processing
    Instant customer behavior tracking and engagement response mechanisms
    Messaging Channels
    "Supports multiple messaging channels including SMS, WhatsApp, RCS, Instagram, Web, and App communication"
    Carrier Network Coverage
    "Direct carrier connections across 200+ countries with 95% OTP delivery success rate within 10 seconds"
    Language Support
    "Comprehensive support for Unicode and regional language messaging"
    Communication Automation
    "AI-powered two-way interaction capabilities with industry-trained conversational agents"
    Delivery Optimization
    "Robust prioritization and fallback system designed to handle peak message loads with high reliability"

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

     Info
    0 ratings
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    4 star
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    1 star
    0%
    0%
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    0 AWS reviews
    |
    1068 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.

    OneSignal helps us to stay connected

    Reviewed on Nov 12, 2025
    Review provided by G2
    What do you like best about the product?
    We can send personalized reminders, new ideas, and daily insights to users in just a few clicks. The automation and analytics are top
    What do you dislike about the product?
    Some advanced features require to pay but nothing worth complaining about so far.
    What problems is the product solving and how is that benefiting you?
    OneSignal helps us engage users who haven’t opened the app in a while and keeps our active users inspired with fresh content. Engagement has grown consistently since we started using it.

    Like exploring the other side of the mirror. A dimension of real-time interactivity.

    Reviewed on Nov 11, 2025
    Review provided by G2
    What do you like best about the product?
    Comprehensive, simple, functional and customizable dashboard
    What do you dislike about the product?
    The strict restriction prevents even trial versions of paid features.
    What problems is the product solving and how is that benefiting you?
    The solution you offer is not invasive, it is understated and complements the interactive value of the site.
    James F.

    Easy-to-Use Notification Tool with Growth Potential

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    I appreciate OneSignal for its ease of use which makes managing customer notifications straightforward and efficient. This simplicity ensures that I can maintain good connections with my audience effortlessly. I value the quality of the service provided by OneSignal, which enhances the reliability of keeping contact with customers. The platform's straightforward initial setup is another feature I like, making it easy to integrate into existing workflows. OneSignal effectively supports my needs, as highlighted by my willingness to recommend it to others with a perfect score of 10.
    What do you dislike about the product?
    I feel that OneSignal could benefit from having more features and better integration with additional platforms. This would enhance its versatility and functionality.
    What problems is the product solving and how is that benefiting you?
    I find OneSignal enhances customer notifications by maintaining good connections and ease of use.
    Abdulsamad A.

    This is why I will suggest you use OneSignal

    Reviewed on Nov 10, 2025
    Review provided by G2
    What do you like best about the product?
    OneSignal gives organization the grace to create their account and start using it immaterially for free, despite their professional dashboard and robust system.
    What do you dislike about the product?
    I will like to give a limitation review but haven't experience one.
    What problems is the product solving and how is that benefiting you?
    Connectivity with users / customers without stress. OneSignal solve the solution I was rebuilding for my Fintech until I got a Youtube ads about OneSignal.

    Now I don't have to leave port 25, and other ports open on my VPS.
    Mitra K.

    Effortless Setup and Fast Delivery for Engaged Audiences

    Reviewed on Nov 09, 2025
    Review provided by G2
    What do you like best about the product?
    I like how easy ut us ti setup and send push notifications with onesignal. The dashboard is simple the delivery is fast and it helps keep audience engaged with time updates.
    What do you dislike about the product?
    I would like to see an analytics dashboard that offers more in-depth insights, as well as greater flexibility in designing messages.
    What problems is the product solving and how is that benefiting you?
    Onesignal allows me to reach my audience and customers by delivering instant updates and offers straight to their devices. This not only saves me time but also boosts engagement, making sure my visitors return without the need for manual follow-ups.
    View all reviews