Sold by: Appian
Deployed on AWS
Appian is the unified platform for change. We accelerate your business by discovering, designing, and automating your processes. We combine the key capabilities needed to get work done faster, Process Mining + Workflow + Automation, in a unified low-code platform. Many of the world's largest organizations use Appian to improve customer experience, achieve operational excellence, and simplify global risk management and compliance.
4.5
Overview
Appian helps you rapidly build apps and workflows to maximize resources and improve business performance.
The Appian Low-code Automation Platform integrates end-to-end process automation, data, and rapid visual application development natively in the cloud. Appian is specifically designed to meet the needs of sophisticated enterprises, regardless of where you are on the digital maturity journey by:
- Accelerating app development
- Automating any end-to-end business process
- Supporting better decisions by combining data from multiple systems
- Enabling collaboration across teams and functions
- Avoiding tech debt by leveraging your existing software or legacy applications
The Appian Low-code Automation Platform is ideal for any business challenge, from simple to complex, that requires the coordination of people, process, and data across the entire organization.
For pricing, custom configurations via Private Offer, and EULA, please contact aws-marketplace@appian.com
Highlights
- Orchestrate your people, technologies, and data in a single workflow.
- Accelerate your business by building apps rapidly and easily connecting data, without migration.
- Scale with world class performance, governance and DevSecOps. Contact us at aws-marketplace@appian.com for pricing, custom configurations via Private Offer, and EULA.
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Dimension | Description | Cost/month |
|---|---|---|
Appian Platform Standard | One app. Minimum 100 users. Details at www.appian.com/pricing/ | $75.00 |
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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By Appian
By Workato, Inc.
By SS&C Blue Prism
Top
10
In Healthcare & Life Sciences
Top
10
In Sales & Marketing
Top
10
In Intelligent Automation, ML Solutions, Collaboration & Productivity
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Process Automation
Native end-to-end process automation capabilities with integrated workflow management
Low-Code Development
Visual rapid application development platform with drag-and-drop interface for building enterprise applications
Data Integration
Ability to combine and support data from multiple systems and sources into a unified workflow environment
Cloud-Native Architecture
Fully cloud-native platform designed for scalability and enterprise-level performance with native DevSecOps capabilities
Cross-Functional Collaboration
Integrated collaboration tools enabling coordination across different teams and organizational functions
Workflow Orchestration
Low-code, no-code platform for building and managing powerful AI-driven automation workflows across multiple applications
AI Agent Capabilities
Intelligent agents that understand intent, adapt to business processes, and collaborate with humans and other agents dynamically
Cloud Native Architecture
Auto-scaling execution environment supporting continuous learning and adjustment of AI workflows without operational overhead
Multi-Application Integration
Seamless connection and automation across SaaS, on-premises, and cloud applications including AWS services like S3, SQS, RDS, and Lambda
Event-Driven Automation
Reactive workflow design enabling near real-time decision making with optional human oversight for critical business processes
Intelligent Automation
AI-enabled digital workers with machine-learning based orchestration to maximize efficiency and flexibility of process automations
Process Integration
No code and low code integration capabilities with AWS services and third-party software through digital exchange platforms
Deployment Flexibility
Multiple deployment options including cloud-hosted and self-managed enterprise environments on AWS infrastructure
Workflow Orchestration
Ability to write process steps and connectors once and reuse across different automation scenarios
Digital Worker Capabilities
Emulation of human actions for performing repetitive and time-intensive tasks using software and AWS services including OCR and ICR technologies
Standard contract
No
No
Customer reviews
Manojkumar Nagireddy
Workflow automation has reduced errors and saves time in healthcare and access approvals
Reviewed on Jan 23, 2026
Review from a verified AWS customer
What is our primary use case?
Appian is a business process management system where we do processing for each and every task or create process flows.
Suppose the process flow refers to requesting server access. I can create a process flow for that. I initiate the request, and it goes to the approval flow, where it can be approved or rejected. That takes place, and then it goes to a higher-level authority to see if any approval emails are required from senior management. Then, if that is already attached, it automatically, based on the configured automation trigger point, goes directly to the support person, and the support person does the installation of the software.
There are many workflows or tasks that I have worked on. In the healthcare sector, we have also implemented Appian . There, from the patient appointment booking, doctor availability, patient medical history record reading, and fixing the next appointment date, all those things we have configured in the workflow.
What is most valuable?
Appian is excellent at improvements. They have recently implemented artificial intelligence, which reads the document and also suggests which process has to be implemented next. It performs well.
Whenever there is a doctor's appointment, the patient's medical history has to be checked. When the patient uploads their medical records history, the doctor can easily understand with a quick summary of the patient's current health condition. Based on that, the doctor can proceed further. I can also provide another scenario: the approval flow for any software installation. When it comes to attachments, whether an attachment is there or not, the AI checks what kind of upload file it is, for example, whether it is an approval file or something else. Based on that, it proceeds.
It has created a positive impact on the organization. We are able to create more efficient processes which gradually reduce the time. Also, a few errors have been eradicated during the process flow.
What needs improvement?
There are not many improvements to be incorporated in the product as of now.
For how long have I used the solution?
I have been using Appian for the last five years.
What do I think about the stability of the solution?
Appian is very stable.
What do I think about the scalability of the solution?
It is highly scalable and performs well.
How are customer service and support?
Appian customer service is excellent. I would recommend Appian as a strong choice without hesitation.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not evaluate any others, but we found that Appian is one of the fastest-growing tools, which allows us to grow from scratch using the product. That is the primary reason why we chose Appian.
How was the initial setup?
As I mentioned earlier, we have saved a lot of time by removing the manual intervention at every level. Not at every level, but wherever we can automate things, we have saved time there, which gradually reduced employee intervention.
Which other solutions did I evaluate?
I do not have any alternate solutions to suggest.
What other advice do I have?
Appian is performing well and no changes are required. I would rate this review as a 9.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Manojkumar Reddy
Automation has transformed healthcare workflows and now reduces patient wait times to hours
Reviewed on Jan 21, 2026
Review from a verified AWS customer
What is our primary use case?
I have been using Appian to automate the business processes related to healthcare. Whenever certain things need to be automated, such as from patient appointment to doctor consultation and operation theater booking, I have made those automated through data capture. I have integrated different platforms and fetched data related to the patient, suggesting them the best doctor in the market and booking an appointment with them. I have also automated the reading of patient receipts, reports, and patient report data.
What is most valuable?
The automation feature stands out to me the most because I can configure it and it runs on its own whenever the particular criteria is met. The speed makes the automation feature exceptional for me; whereas a manual process might take a week to complete, when I trigger an automation upon the particular condition being met, it happens in two to three hours. Appian implementation has driven positive growth within the organization, and the client is more satisfied with the implementation and process. Before implementing Appian, the client had to accept a longer waiting period for the patient to visit the doctor, but after implementation of Appian, the waiting time has reduced from a number of days to a number of hours.
What needs improvement?
I do not think there are improvements needed for Appian; recently they have also integrated Copilot into the platform, which reads documents and suggests best features as well as key points from the documents. It also suggests the best automation process that can be configured within Appian. There are no other improvements needed for Appian that I have not mentioned.
For how long have I used the solution?
It has been two years since I have been using Appian.
What do I think about the stability of the solution?
Appian is very stable.
What do I think about the scalability of the solution?
Appian's scalability is quite good.
How are customer service and support?
Customer support is pretty good.
How would you rate customer service and support?
Which solution did I use previously and why did I switch?
We have not used any different solution; the organization was using manual processes only. I did not evaluate other options before choosing Appian.
What about the implementation team?
I purchased Appian through the AWS Marketplace .
What was our ROI?
There has been a positive impact on the organization once Appian is deployed; the Return on Investment is significant. Time is being saved, and it is not just a few employees; the manpower requirement will be reduced.
What's my experience with pricing, setup cost, and licensing?
For the corporate sector, they will be able to set up the cost, and the pricing is lenient, neither much higher nor much lower.
What other advice do I have?
Appian is a must-try product for healthcare; if the organization wants the business to be automated, then it is a must-try product for business. I gave this review a rating of 9.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Jyoti Prakash Y.
Appian - Easy Low-Code Apps with Real-Time Visibility, Insights & Monitoring
Reviewed on Jan 16, 2026
Review provided by G2
What do you like best about the product?
It is easy to use and Build low code Application and also It provide operation visibility,insights and monitoring for real time process that make easier to see what actually happening in production.
What do you dislike about the product?
Debugging can be painful when something break across interfaces and and cost can be high.
What problems is the product solving and how is that benefiting you?
Organization struggle to digitize , automate and continuously improve complex busuness processes that span people,system and data.
Marian C.
Ruthlessly Effective Orchestration with Standout Data Fabric Virtualization
Reviewed on Jan 14, 2026
Review provided by G2
What do you like best about the product?
Quick and ruthlessly effective in orchestrating the processes, it abstracts the boilerplate code and is more concerned with the business logic rather than syntax. Although the interface design is rather inflexible against the custom React, the internal tool speed is hard to refute. The outstanding capability is the Data Fabric. Its capacity to virtualize the data of numerous sources without necessarily transferring or copying them is better than the competition. It is, in fact, as the advertised advertisement says, getting SQL and API data together with no problem into one record type.
What do you dislike about the product?
Specific interface component version control is a tedious manual task, and a one-rule rollback is too manual to be a part of modern CI/CD, including lacking the fine control afforded by standard code repositories.
What problems is the product solving and how is that benefiting you?
Yes, with workflows of a complex enterprise nature. Do not use it on pixel-perfect consumer applications; use it on internal applications where functionality holds more importance than aesthetics and speed.
Shad Bhowmik
Automated remittance workflows have boosted speed and accuracy but still need geo-tagging improvements
Reviewed on Dec 14, 2025
Review provided by PeerSpot
What is our primary use case?
I primarily use Appian for digital remittance, storing information, processing transactions, and regulatory reporting, and I mainly use it for the digital remittance register.
Whenever we receive an MT103 from our corresponding bank, we upload the messages into our Appian-based digital remittance register. Appian extracts data from different fields of MT103 or even MT202, and that information is cleaned and segregated into different fields and columns. After that, we process the remittance, and subsequently, after completing the transaction, we report it to our central bank. Appian generates the report, which is quite handy and useful. My team can interact with peer members while using Appian; for example, when a maker uploads a transaction, the checker reviews it. If there is any discrepancy or error, the checker can directly reject the transaction so that the maker can rectify and reprocess it. If everything looks good, then the checker can approve the transaction directly, making it quite time-saving and reducing errors while ensuring pure compliance.
Appian is quite smooth by nature. We have used other software and tools, but most often we used to get lags and disruptions; however, Appian is quite smooth and we did not notice any major issues. The best feature would be its reliability and smoothness. While using it, we can store data, extract data, download, and generate reports anytime, which makes it quite handy.
What is most valuable?
Remittance is a crucial part of my integral operation, so any disruption would majorly impact our clients. After switching to Appian, we never faced any disruption as it is reliable and we can generate data at any point in time, quite faster than other tools in my personal opinion. Regulators can ask for data from us at any time, and with Appian, we download data from our Appian tools to share it with them whenever they ask. I would share a real-life example: a customer's transaction processed more than a year ago. Suddenly the customer came back asking for all the details. In our previous tool, it was quite difficult to generate transaction details from over a year ago; however, while using Appian, we can pull up data using different key search fields, such as a customer's cell phone number, remittance tracking number, or MT103 reference number. We shared it with the customer instantly, and the customer was surprised we could provide all the details in such a short time. It added reputational value for our organization, thanks to Appian.
You have pointed out two major things: time-saving and reduction of error, which are key points while processing remittance. Previously, while using another tool, it was quite time-consuming to process remittance, but after switching to Appian, it can extract data from MT103, eliminating the need for manual data entry. The process has become fully automated. Previously we could process only five to ten transactions within an hour, but now, after switching to Appian, we can process about 100 transactions in an hour, making it 10 times faster. In terms of error detection, since Appian extracts data from MT103, the extraction rate is quite good, and the error rate is negligible, lower than 0.001%. We can share accurate, error-free data with the regulator, which is essential for us. Appian benefits us significantly. After receiving an MT103, we check what the remitter is, the amount, if it is under threshold for processing, and if it is from a high-priority remitter or client. Since Appian extracts data from MT103 messages and identifies top-level clients from the database, it can notify us to process their transactions with priority. Due to automated data extraction, there are fewer instances of error. In our previous tool, we reported regulatory data to the central bank manually and often received complaints about invalid purpose codes due to manual data entry. Appian handles this automatically, and after switching, our error rate has dropped significantly, resulting in positive feedback from the Central Bank of Bangladesh regarding our reduced error rates. This has greatly enhanced our organization's reputation.
Appian is fully on-premises, and we have our own system.
What needs improvement?
Appian can be improved by adding a geo-location tagging feature, which would be really helpful for identifying remitter addresses. If Appian can suggest the country based on that address, it would significantly decrease error rates in processing remittance. So far, Appian is excellent, but this addition would be a revolutionary improvement.
If Appian can handle geo-location tagging, it will increase our speed by 20 times. I suggest this improvement and hope for the best.
For how long have I used the solution?
I have been using Appian for more than two years.
What do I think about the stability of the solution?
Appian is absolutely stable and reliable in my experience.
We have tested Appian during peak usage and off-peak times, and we have not experienced any issues such as lagging or system disruptions. It is running smoothly, and we hope it will continue to provide us with the same support and reliability in the future.
What do I think about the scalability of the solution?
In terms of scalability, we have not encountered any major issues. Our volume has increased by 20% in the two years since using Appian, and it can handle the increased volume effectively.
How are customer service and support?
While deploying Appian, we reached out to customer support, and their assistance was great. They were very helpful, friendly, and their professional attitude impressed us tremendously.
I would give Appian's customer support 10 out of 10 due to their next-level support.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We previously used different tools such as Finastra and Oracle for data extraction and report generation. After switching to Appian, we realized we made the right choice, as it is much faster and more helpful than those tools, including some Microsoft products we tried previously.
How was the initial setup?
It was really easy to deploy Appian for our organization; it is user-friendly and we deployed it without any major difficulties. Our development team thoroughly enjoyed the deployment process, and we completed the entire system rollout within 15 days, which was remarkably fast.
What about the implementation team?
I was part of our Appian deployment team, and we deployed it for our organization.
What was our ROI?
Appian has increased our remittance processing speed by 10 times. It allows us to process a large volume of remittance in a short time, improving customer service. Using Appian is saving us five full-time employees, which is significant since we currently have only four team members. The manual processing we used to require would necessitate an additional five employees, so Appian has truly been a miracle for us.
What's my experience with pricing, setup cost, and licensing?
Compared to other tools, which I prefer not to name due to privacy, Appian provides value for money, is easy to use, has a straightforward setup procedure, and offers great support from the Appian team. Therefore, my overall experience has been quite impressive.
Which other solutions did I evaluate?
We evaluated some Microsoft products before choosing Appian, although I cannot name them due to an NDA. After thorough assessment and testing, we found that Appian was faster and would provide the most benefit compared to the other options we considered.
What other advice do I have?
On a scale of 1 to 10, I would rate Appian a 7.5. If the geo-location tagging feature gets added, then it will be a 9.5.
I choose 8, because of its reliability, smoothness, error-free report production, and its data extraction capability.
The integration capability of Appian is quite good; we have integrated it with our core banking software, and the integration is fast and reliable. The API works exceptionally well, so in terms of integration, I would rate Appian 9.5 out of 10.
If I compare it with other tools, our team members really enjoy using Appian. It is straightforward and user-friendly, leading to positive feedback and making it highly recommended for new users due to its ease of learning and use.
Appian's security features are quite top-notch as it has a user verification system that verifies users before granting access to the whole system. In terms of regulatory compliance, it is quite helpful since it enables authentic and error-free reporting, which leaves us satisfied.
Appian's documentation is quite helpful; while deploying the system, it assisted us greatly. I would recommend these resources to other users and development teams considering deploying Appian.
Appian's automation capability is excellent; it extracts data automatically, and the scheduler runs smoothly, generating reports in a timely manner. Therefore, Appian is quite effective and helpful in terms of automation.
I highly recommend using Appian to others. My overall review rating for Appian is 7.5 out of 10.