
Overview

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To help you in your automation journey, choose the deployment that is best for you, Blue Prism licenses hosted and managed by us in SS&C Blue Prism® Cloud on AWS, or SS&C Blue Prism® Enterprise to allow you to deploy the solution in your own AWS managed environment.
SS&C Blue Prism® Cloud on AWS is a fully managed, intelligent automation platform as a service (PaaS) which empowers organizations to accelerate their business transformation, while significantly reducing their total cost of ownership. The platform provides a pool of intelligent digital workers that emulate actions of people performing repetitive, time-intensive tasks, enabling your employees to focus on higher-value work. Blue Prism Cloud on AWS includes a fully managed, secure platform with a guaranteed SLA (business continuity, monitoring and incident management), pre-configured digital workers that use software and AWS services including OCR, ICR, human-machine forms (no code) and a dedicated instance tailored to specific customer requirements. We also offer a flexible commercial model via private offer that allows the client to scale up and down on AWS as the client requires.
The BPC package tiers here on marketplace all include 5 production digital workers and 1 development digital worker for our Intelligent Automation PaaS, Basic Support included, plus our Silver level Knowledge Support package to assist you with automations.
Please note the Flex Worker Overage is only applicable for Private Offers where a Flex Worker arrangement has been agreed in advance.
SS&C Blue Prism® Enterprise includes everything you need in one all-inclusive license to host the platform in your own AWS instance, including the Digital Workforce, Design Studio, and Control Room. Once you purchase the license, you may go to our BYOL listing for Blue Prism to vend the AMI and CFn ($0) for up to 10 DW to assist with deployment. The package here includes 5 digital workers with Production Support.
Interested in a custom offer? Please reach out to us at AWSMarketplace@sscinc.com to begin the private offer process.
Highlights
- Intelligent digital workers with predictive orchestration: AI-enabled digital workers with machine-learning based orchestration to maximize the efficiency and flexibility of process automations, regardless of complexity. Write once and reuse any given process step or connector.
- End-to-end automation lifecycle and seamless integration: Design, develop and manage the end-to-end lifecycle of automations, with no code or low code integration to every available AWS service or third-party software through the Blue Prism Digital Exchange or AWS Marketplace.
- Prefer we host and manage it for you? No problem! Blue Prism Cloud provides a fully hosted and managed intelligent automation platform: Support, maintenance, and platform upgrades to ensure 99.9% uptime. Site-to-site VPN to a secure, extensible and scalable platform on AWS.
Details
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Features and programs
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Pricing
Dimension | Description | Cost/12 months |
---|---|---|
5 BPC DWs plus Knowledge | BPC 5 Digital Workers with Production Support and Knowledge Support | $131,800.00 |
5 BPC DWs | BPC 5 Digital Workers with Production Support - NO KNOWLEDGE SUPPORT | $115,600.00 |
5 BPE DWs | BPE 5 Digital Workers with Production Support - License Only | $74,750.00 |
The following dimensions are not included in the contract terms, which will be charged based on your usage.
Dimension | Cost/unit |
---|---|
Flex Worker Overage Per Hour | $25.00 |
Vendor refund policy
No refunds.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
See more about our support levels here: https://www.blueprism.com/customers/support/ . Knowledge Support Overview: Knowledge Support (KS) is focused on delivering enablement and enhancement of skills sets against the feature and functionality of the Blue Prism Cloud platform and Blue Prism products; Knowledge Support is not to be used in place of product or platform support provided via your Maintenance package. Knowledge Support is an add-on Service which complements the Blue Prism University (BPU) web-based, self-paced courses. Courses on Blue Prism University will allow you and your team to develop the skills and knowledge required to utilise the Blue Prism Cloud platform and products. KS sessions can be used to cover a multitude of topics aligned to the BPU courses, and provide you with practical guidance for the use of your platform and the development of automations within your environment and circumstances. This may include best practice techniques, approach to building processes or quite simply generic automation troubleshooting. Knowledge Support can be booked in blocks of two hours through the Blue Prism Cloud Knowledge Support Booking Portal. Customers may book standard KS sessions (as identified in the Portal, such as: Analyst) or may book Custom Knowledge Support Sessions specific to a particular issue or topic. For Custom KS, a Custom Knowledge Support Consult session must be scheduled - this short consultation session is to understand your request and to appropriately assign one of our Subject Matter Expert to conduct the Custom KS Session. Follow the "sign up here" link posted to https://portal.blueprism.com/customer-support/discover-our-support-packages to create a login for our support page.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Great product for RPA
Excellent and innovative RPA solution
Workflow efficiency with enhanced visibility but needs improved integration
What is our primary use case?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding the application based on these scripts.
How has it helped my organization?
The solution improves our workflow efficiency, offering simpler design and implementation compared to earlier versions. The drag-and-drop features are familiar and useful for designing and implementing workflows with limited activities.
What is most valuable?
The key feature of SS&C that I find valuable is the general workflow visibility. SS&C's workflow design is straightforward, allowing even those with basic BPMÂ tool knowledge to easily understand the flow, conditions, exceptions, and paths. This transparency aids in the successful execution and testing of applications.
What needs improvement?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe can be expanded.
For how long have I used the solution?
I have been using this solution since January 2024. I have 12 months of experience with it.
What do I think about the stability of the solution?
The solution is generally stable, though we have faced issues with increased transaction loads causing latency and occasional hang-ups. This affected database performance and required manual transaction management.
What do I think about the scalability of the solution?
The scalability of SS&C is not high. It follows a set experience level path, which limits its ability to scale efficiently. I would rate its scalability as a four out of ten.
How are customer service and support?
Customer service for SS&C is satisfactory yet could use improvement. We have encountered delays in support response, but ultimately they provided assistance in resolving issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup of SS&C is easy and efficient. I would rate it ten out of ten.
What about the implementation team?
My team, consisting of exclusive six members, is divided into development support and testing teams. We collaboratively manage applications.
What other advice do I have?
In the future, expanding team usage is planned, with expectations to increase usage by another 20 members post-April. Currently, 34 internal team members use it.Â
I would rate SS&C seven out of ten.
Which deployment model are you using for this solution?
Design studio enables effective automation while licensing needs improvement
What is our primary use case?
I use this solution to automate repetitive manual tasks, typically in back-office service industries.
What is most valuable?
I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful.
What needs improvement?
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile.Â
Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.
For how long have I used the solution?
I have used the solution for five years.
What do I think about the stability of the solution?
I found it to be high on stability, and I would rate it at nine out of ten.
What do I think about the scalability of the solution?
I found it to be highly scalable, and I would say it rates at nine out of ten.
How are customer service and support?
I rate customer service at six out of ten. It was slow to access and not always particularly useful. The response times were slow to turn around.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup was not particularly complex compared to other competitors. I do not have anything more to add.
What's my experience with pricing, setup cost, and licensing?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability.Â
The pricing model was not modern, as it wasn't designed on a consumption basis or as a service basis. Instead, it involved a fixed annual cost that I had to commit to for three years. It could be considered a little bit old-fashioned.
What other advice do I have?
It's SS&C with zero AI capabilities. I would rate the solution seven out of ten.
Examine BLUE PRISM as an automated RPA tool.
It also includes a ton of additional enterprise-level features.
Everything else was useful and wonderful.