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Appian Platform

Appian | 1

Reviews from AWS customer

2 AWS reviews
  • 5 star
    0
  • 2
  • 3 star
    0
  • 2 star
    0
  • 1 star
    0

External reviews

479 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Nagaraj N.

Appian for smart low code no code business process management application

  • July 18, 2025
  • Review provided by G2

What do you like best about the product?
Best tool in the market for bpm applications
What do you dislike about the product?
Nothing. So far all good about Appian. Nice product
What problems is the product solving and how is that benefiting you?
Repetitive and rule based tasks to be automated.


    Amitesh S.

Great Hyperautomation tool

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
Low code, fast and very reliable in production
What do you dislike about the product?
No downsides. Is a great tool if fits your use case
What problems is the product solving and how is that benefiting you?
Process management and automation


    Lelo D.

The Best Low-Code Platform for Complex Workflows and Business Automation

  • July 09, 2025
  • Review provided by G2

What do you like best about the product?
What I appreciate most about Appian is its ability to enable the rapid development and deployment of sophisticated business applications with minimal coding effort. The platform’s intuitive low-code environment, combined with powerful process automation and data integration capabilities, allows my team to streamline complex workflows and adapt quickly to evolving requirements.

Appian’s flexibility, scalability, and strong governance features make it an invaluable tool for driving operational efficiency and supporting our organization’s digital transformation objectives.
What do you dislike about the product?
Appian’s licensing and pricing model can be expensive for smaller teams, especially as user counts grow. While the low-code tools are powerful, some advanced customizations still require skilled developers and can become complex. The learning curve for new users can be steep if they have no prior experience with process automation. Also, the documentation could be more detailed in certain areas, especially for integrations and advanced features.
What problems is the product solving and how is that benefiting you?
Appian helps solve problems like manual, repetitive tasks, disconnected systems, and slow process changes.

Automating workflows and integrating data from different sources reduces errors and speeds up operations. This saves time, cuts costs, and allows teams to focus on higher-value work instead of paperwork or chasing approvals.

It also makes it easier to adapt processes when business needs change. Overall, Appian improves efficiency, transparency, and collaboration across teams, which helps us deliver better results faster.


    Computer Software

LowCode Platform

  • July 08, 2025
  • Review provided by G2

What do you like best about the product?
Low-code application development - built in low code governance in built
What do you dislike about the product?
I can't say and downside as of now, i am beginner on this tool and can give only good things about it
What problems is the product solving and how is that benefiting you?
developer efficiency using low code platform and automation scenarios


    Hospital & Health Care

My experience with Appian

  • July 03, 2025
  • Review provided by G2

What do you like best about the product?
The best part about Appian is that anyone can switch to this platform without any hassle.
What do you dislike about the product?
The only disadvantage I feel towards this platform is that there are very few resources out there on internet to learn everything.
What problems is the product solving and how is that benefiting you?
Appian helps in developing web entities using lcnc practices and helps to meet dynamic business requirements.


    Kunal Sharda

Experience enables seamless automation and elevates process efficiency while embracing innovative technologies

  • May 15, 2025
  • Review from a verified AWS customer

What is our primary use case?

A common use case for Appian is intelligent automation, where companies wanting to transform and have the latest technologies such as robotic process automation, fintech, AI, and artificial intelligence under the same platform use Appian to automate their business workflows.

There could be multiple industries that could benefit from this, including investment banks, retail companies, manufacturing companies, and healthcare companies. There's a variety of use cases for implementation.

What is most valuable?

The features of Appian that have proven to be the most beneficial are its capability to create processes and integrate with external systems while ensuring data consistency across all the systems.

The latest features of Appian are quite useful around the UI/UX design and the artificial intelligence integrations.

Appian is aiding in leveraging AI technologies in multiple ways: one way is for developers, as they make development efficient and quick by enabling developer co-pilots across various phases of the application, which helps design Appian quickly and provides suggestions along the way.

Another way is through AI Skills, which can be integrated anywhere in the process model to leverage artificial intelligence for tasks such as extracting data from documents, summarizing information from documents or long paragraphs, and building custom prompts with Appian.

Appian also utilizes AI for business users, providing a feature called process each view, enabling business users to create their own dashboards, reports, and gain insights from their data and processes using artificial intelligence. It's multi-fold and always growing.

What needs improvement?

Appian could improve in terms of how it approaches external use cases.

Appian is a great tool for internal use cases where the users are company employees, but it has room to improve for use cases where the users are public facing, where anonymous users could come to a site and run a business workflow or interact with some data.

For how long have I used the solution?

I have approximately nine to 10 years of experience working with Appian.

What was my experience with deployment of the solution?

I have faced challenges while integrating Appian with existing systems, as there might be challenges around the integration systems not being stable or having many exceptions.

However, if the integration systems are stable and their process of integrations and the APIs are well documented, there are no challenges to integrate with Appian; it's fairly simple.

What do I think about the stability of the solution?

The stability of Appian would rate as nine, as it's a stable environment.

What do I think about the scalability of the solution?

Appian is scalable. On a scale of one to 10, Appian rates as a nine for scalability.

How are customer service and support?

The technical support for Appian rates as 10 out of 10 because they have a great support team.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have experience with Appian, not SAP solution.

How was the initial setup?

The initial setup of Appian has two ways of setting up the environments: one is on-premise, and the second is cloud environments.

The cloud environment is very easy to set up, as the Appian Cloud support team does everything for you end to end, and you will have the environments available where you could have the platform in about 24 hours, which is very quick.

This is preferred by about 95% of clients, as they would have Appian on Cloud.

The remaining 5% opt for Appian on premise due to data privacy issues or compliance challenges, where they manage the infrastructure themselves, which requires a couple of weeks for an infrastructure administrator to set up Appian on their own service.

What about the implementation team?

I'm a reseller and a partner, and my relationship with Appian is that we implement Appian for our customers.

What was our ROI?

The majority of our clients see the return on investment in about one year after implementation.

They see return on investment in terms of cost savings, time savings, more efficient processes, and more efficient employees.

What's my experience with pricing, setup cost, and licensing?

The price of Appian, on a competitive landscape, is a little bit on the higher side for companies, rating maybe a 6.5.

What other advice do I have?

I would recommend Appian to especially large to medium, medium to large companies looking to automate their business processes, as it's a great tool. I would rate the whole solution as a strong 9.5.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?


    Financial Services

Streamlining Business Process with Appian’s Low-Code Platform

  • May 01, 2025
  • Review provided by G2

What do you like best about the product?
I really enjoy how Appian has allowed me to streamline the idea to solution process. The low-code setup makes it easy to setup interfaces, receive business feedback, and iterate on designs accordingly, ensuring that each application meets business needs. Additionally, I like how Appian is able to keep up with industry trends and innovation. Its AI toolkit is a great example. My team has enjoyed learning about Composer as it has the ability to greatly speed up the development process and bring non-technical individuals into the development process as well.
What do you dislike about the product?
Appian’s UI capabilities are not fully customizable, leading to some hesitance amongst business users to adopt applications that my team has built. Further, debugging can sometimes be difficult when working with complex integrations. Similarly, system errors can sometimes be vague and difficult for users to digest, leading to support requests between the business and my team.
What problems is the product solving and how is that benefiting you?
Appian has greatly sped up the development lifecycle for automated workflows. It has enabled my team to greatly increase velocity and volume of applications developed. The low code nature of Appian also allows additional members of my team to become involved in various parts of the development lifecycle.

In regards to problem areas, Appian is streamlining business processes for front office and middle office Private Equity and Real Estate professionals. Examples of applications include asset onboarding and debt transaction management.


    Insurance

Awesome low code development experience

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
Really great features, fast development cycle, different approach to solving problems, great customer satisfaction.
What do you dislike about the product?
Bottleneck on some specific issues such as performance or restriction on using out of the box feature
What problems is the product solving and how is that benefiting you?
Insurance industry filing solutions.


    Mohit R.

Appian is a great product and help building our workflows in a very short amount of time.

  • April 30, 2025
  • Review provided by G2

What do you like best about the product?
Simply Drag drop and a little amount of code to create powerful workflows from scratch.
What do you dislike about the product?
I don’t like the maintenance schedule for Appian, most of the times it falls in our business timings.
What problems is the product solving and how is that benefiting you?
Using Appian it’s easy to create powerful workflows with easy to use user interfaces.


    Irvin C.

TOTAL INTEGRATION

  • April 29, 2025
  • Review provided by G2

What do you like best about the product?
Composer, Document Central (IDP), Agentics
What do you dislike about the product?
Technical sessions are full and the roadmap is not available to share.
What problems is the product solving and how is that benefiting you?
Integration of processes between different systems