Asana

Asana  is used to manage all tasks, including purchase requests, facilities requests, legal matters, and accounting. Everything is funneled through Asana  so that all tasks can be tracked.

A recent example involved working on a security purchase request for 2026, which required coordination with purchasing, accounting, and legal. Collaboration occurred with all three groups on a $500,000 purchase request, and it was funneled through Asana so all groups could see their status. This allowed for efficient communication about progress and resolution of questions.

Asana is used for everything and serves as the main hub for any tasks, including projects with engineering, making it essential for all groups to communicate and see each other's progress.

The best features Asana offers, once you become familiar with the system, include clarity in view and tracking of questions. For instance, if information is requested from legal and they respond, a record is maintained to track all comments and keep everyone updated.

Having that clear view and record of communication helps the team day to day by allowing management and staff to see current statuses and responsibilities. It clarifies whose responsibility it is and identifies any hold-ups with legal or engineering tasks, which keeps the organization organized.

Asana has positively impacted the organization by providing clarity for everyone, allowing visibility into who is working on what, from the VP of Operations down to maintenance, ensuring necessary parts are available. It functions as a clearinghouse for all information.

Collaboration has greatly improved with Asana. There is no longer a need to chase down accounting or engineering for project updates because information can be checked through comments. File attachment and messaging capabilities between different groups within Asana are helpful. Email notifications are received for updates relevant to tasks, combining Asana alerts with email for easy visibility.

The interface and notifications in Asana are appreciated because it integrates with email. Updates can be received even when not logged in, which keeps you informed.

Initially, it takes some time to understand the various details, but after extensive use, it feels second nature. Overall, satisfaction with Asana is high.

A rating of eight is given because a downside exists in that everyone has access and notifications are often received for projects that are not involved in, leading to quite a few emails daily, sometimes around sixty to eighty.

Asana has been used for four years.

Asana is stable.

Asana's scalability is impressive, as the organization has grown from one facility in California to another in Washington State, increasing the workforce from one hundred to about four hundred fifty to five hundred people without any scalability issues throughout a four hundred million dollar construction project.

No complaints have been heard about customer support for Asana. Work occurs closely with the IT group, and they have not reported any issues regarding support from Asana.

A return on investment has been seen with Asana primarily in time savings due to its instantaneous communication, acting as a single point for project discussions. There is no need to juggle multiple conversations across different platforms, and the search engine works effectively, allowing for pulling up historical data efficiently, which ensures all pertinent information is available.

Advice to others looking into using Asana is that it will only work as well as your commitment to it. If you expect it to operate in the background without investing time, it will not surpass other project management tools. However, with one hundred percent commitment, satisfaction with Asana is very high. A rating of eight out of ten is given for this product.