Asana

I work in restaurant technology with Asana .

I think it's very user-friendly on their Kanban boards for Asana . It's very easy to use for everyone in the team. They have a good tool for the portfolio aspect because we have projects in different areas. Their new capacity planning is also useful for us to see where we are overloaded and how we can shuffle resources around. The fact that the Kanban is so easy to use and the portfolio functions are particularly valuable.

We have benefited from Asana's visual interface components such as Kanban boards. I did not use their Gantt chart, but they have good features and there is substantial visibility among team members because they can see who's working on what. It's easy to use and very friendly.

Asana takes one of the highest priorities for us for reviews.

Asana gives visibility to upper management with the workload and all the other projects that are going on at this point in the company.

The capacity planning in Asana is working pretty decently, but there are some opportunities there for sorting, such as determining which project has the highest resources, as their sorting doesn't work that effectively. The capacity planning sorting and visual aspects could be improved.

We started using Asana approximately two to three years ago.

I'm in touch with Asana's sales account manager only. I learned it on my own. Their website has many areas of training, so it's very comprehensive. If you have any questions, you can use the search function and receive many good answers.

I would rate eight to nine for my experience with either the sales representative or the online support.

Positive

The initial setup with Asana was not straightforward because you had to think of where you want to go. It's somewhat tedious because you have to add it project by project, but it's part of building a portfolio. While it was more challenging in the beginning, for an end user, it was not that complicated.

There are main differences between Planview and Asana in my opinion, with Planview being much stricter. There are too many controls on it. Planview has more reporting capabilities and is more detailed. However, for what we need right now in our organization, Asana works pretty well.

It would be acceptable if my real name was used with this review.

It can be public for my company name.

On a scale of 1-10, I rate Asana an 8.

We use Asana  to track the activity in our department and to get a dashboard with all the information so we can present a report to the high management at the company. That is the main use. It is about technology, what we use Asana  for.

What I appreciate about Asana is the easy way to get the data we need for the reports because we are moving all our tickets. We are making a copy from our main ticket system to Asana because our main ticket system is not giving us what we are looking for, so we need to process everything in Asana. We get the dashboard and analytical reports, so we can have a summary of what has been done in which department we are working with or helping. We can see how many requests for each department we are having. The easy way to get all the analytics at the end of the month or year is the most important feature, and that's why we are still with Asana.

The benefits I see with Asana are the main tools because of the integration this tool has. For example, we are making tickets but receiving requests through email, and we have the integration with Outlook and Google. We have the add-ins, so we are making the ticket on our main system while replying to the mail, and simultaneously taking this mail to complete our ticket for our Asana project.

The time we are investing through departments with Asana is valuable because we are receiving requests or updates for projects without investing time in meetings or writing emails. Because of the integration we have, we just create a project and everyone with specific tasks moves on their tasks, and we receive the updates. We created a bot that gives us updates automatically. Asana provides automation because we receive these updates the moment they happen without anyone needing to tell us they completed tasks or moved on to others.

Asana's cloud deployment has been beneficial for our remote or hybrid team operations. If someone is onsite and someone is working from home, everyone can work on the same project through automation. The person from home doesn't need to be on an infinite call with management or coworkers. They can work in real time, and once someone completes a prerequisite task from home, the people onsite will know it and get the green flag to continue their assigned tasks. It has benefits for anyone, including personal uses.

It would be beneficial to have a native option for Asana to create tickets so we could move away from our main ticketing tool. If that could be integrated into Asana, that would be advantageous for other kinds of businesses.

I have been using Asana for a year and a half, but we started to pay the subscription just three or four months ago because our team grew up, and we needed to move to a subscription.

The initial setup for Asana was pretty easy to use from the beginning. Then we started to make it more complex because we needed to use some features, rules, and automatic actions. Now if someone is watching our projects for the very first time, they might say that Asana is complicated, but it's not complicated at all.

I would rate Asana's customer service or technical support as nine on a scale of one to ten.

We tried Asana but then attempted to move to a different tool. However, because of some features Asana has, we needed to move back and we are happy with Asana.

The initial setup for Asana was pretty easy to use from the beginning. Then we started to make it more complex because we needed to use some features, rules, and automatic actions. Now if someone is watching our projects for the very first time, they might say that Asana is complicated, but it's not complicated at all.

I have seen ROI with Asana because we are moving faster with our projects due to all the details mentioned before.

I considered Notion , but I don't really remember the names of the other tools. The features that Notion  didn't have that Asana did have, which we absolutely needed, were the reporting and dashboards. Notion has a kind of dashboard, but it's not the same. At the moment we were trying Notion, it was necessary to keep updating the info manually. With Asana, it's automatic because it's taking the info from all the projects and updating in real time. That is the most important feature that made us move back to Asana.

We have a subscription for Asana. I have hands-on experience with this tool. We integrate Asana with Outlook and Teams. Regarding the license, I think it's just the first tier. It was limited because we got the dashboard for reports. About a month and a half or two months ago, it was renewed. The license we are working with is the same, but now we have new features, so it's easier for us to get the reports. I'm pretty happy with the license we have acquired. My name is Carlos, and it would be alright to use my real name with the review. I rate Asana a 10 out of 10.

Positive

I use Asana  to create portfolios, tasks, and subtasks and collaborate with others. It is integrated into my daily workflow, where when a new task is assigned to a project, we note it, set up starting and due dates and completion dates, and assess complexity and workload indicators.

The dashboard is the most valuable feature because other features are more or less common with similar platforms. The dashboards are really insightful and easy to use.

The main dashboard, where there is a list, needs improvement. It should have some memory because if you navigate back and forth, it does not show your last position. It should remember where you were, so it returns you to the same part of the list, instead of the first item, to avoid losing flow.

I have been working with Asana  for about six months.

During the initial setup, I found it was close to easy, rating it a nine out of ten.

I would rate Asana eight out of ten overall.

My primary use case for Asana  is project management. Asana  allows me to invite team members to the same project, including external members, to follow up and contribute or observe.

Asana provides a stable environment, which is one of its pros.

I find the interface of Asana easy to interact with. It has a desktop client, which is a feature I hoped Microsoft would have, allowing interaction over the web interface.

There is room for improvement in integrating Asana with different technology vendors. The reporting and exportation of project results need enhancement. The interface has drawbacks, such as the requirement of manual input of personal data into project forms. Overall, the application form should automatically populate user data like email address and phone number.

I have used Asana for less than a year. I started using it this year.

I have not faced any stability issues since I started using Asana. I never encountered any glitches.

There are no limitations on the number of projects or the data entry. The limitation only applies to the number of users based on purchased licenses.

The Asana team interacts frequently with the PMO office to help with modification required or challenges faced.

Neutral

The initial setup of the desktop client was easy to install and use.

I installed the desktop client of Asana myself. I wasn't part of the IT team and thus not responsible for the integration. I am just a user of the platform.

Asana is overpriced based on its offering. On a personal level, I would not recommend it to myself. Due to its cost, I wouldn't select Asana if I were to buy a single license for managing my projects.

I have no information or interaction with other solutions. Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI.

Compared to Asana, Microsoft might have a better chance of utilizing and integrating AI for improved functionality.

I'd rate the solution found out of ten.