Sold by: BeyondTrust CorporationÂ
Deployed on AWS
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Identity security platform that detects threats and protects all identities, access, and endpoints.
Overview
In a world of compromised identities, stolen passwords, and unauthorized access, the "trust but verify" approach is no longer a sustainable security practice. Cloud adoption, increased software automation, the proliferation of non-human / machine accounts, the new work-from-anywhere paradigm, and the use of disparate systems to manage identities are contributing to a sprawl of identities, and the challenge of visualizing and controlling these identities is leaving organizations particularly vulnerable to identity-based attacks that exploit hidden attack paths. In order to protect your organization, you need to gain control of all privileged identities and access so you can defend the hidden attack path into your network.
BeyondTrust is the only identity security platform that allows you to detect threats across your entire identity estate and respond by controlling privileges, access, credentials, and secrets.
- Identity Security Insights - Gain a centralized view of identities, accounts, entitlements, and privileged access across your IT estate and detect threats resulting from compromised identities and privileged access misuse.
- Password Safe - Manage privileged passwords, accounts, credentials, secrets, and sessions for people and machines, ensuring complete control and security, all while enabling zero trust. - Privileged Remote Access - Extend privileged access security best practices beyond the perimeter by granularly controlling, managing, and auditing remote privileged access for employees, vendors, developers, and cloud ops engineers.
- Remote Support - Supercharge your service desk with secure access and support for any device, any system, from anywhere - including Windows, macOS, Linux, Android, & iOS.
- Privilege Management for Windows and Mac - Remove local admin rights, enforce least privilege dynamically across Windows and macOS, prevent malware and phishing attacks, and control applications without compromising productivity
- Privilege Management for Unix and Linux - Achieve compliance, establish least privilege and zero trust, and prevent and minimize security breaches without hurting productivity- Cloud Privilege Broker - Gain cross-cloud visibility of entitlements, ensure access is from only trusted sources, detect account permission anomalies, and leverage guidance to right-size privileges. Attacks on privileged identities and access are relentless, and the stakes are higher than ever. The evolving threat landscape is creating a new urgency to achieving cybersecurity goals. Empower your business with identity and access security from BeyondTrust. Our integrated platform delivers fast time to value with solutions that are simple to deploy, and with a superior user experience. Our products are optimized for cloud and hybrid environments, and seamlessly integrate with your current environment.
For more information contact us at https://www.beyondtrust.com/sem/aws-marketplace for a custom configuration, product SKU, or private offer.
Highlights
- Simple to deploy with fast time to value
- Protects user and machine identities, secrets, devices, and access across all modern and traditional environments
- Provides advanced discovery, intelligence, and deep contextual analytics to reduce identity risk, proactively detect threats, and combat attacks across your entire infrastructure
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/36 months |
|---|---|---|
1,000 Managed Assets | Privilege Mgmt Cloud for Win/MAC Subscription | $98,690.00 |
500 Managed Assets | Password Safe Cloud Subscription | $95,510.00 |
10 Concurrent Users | Remote Support Cloud Subscription | $72,427.00 |
250 Managed Assets | Privileged Remote Access | $152,813.00 |
3,000 Personnel | Identity Security Insights | $219,660.00 |
300 Named Users | Entitle - Just in Time Access and Permissions Management | $200,567.00 |
Vendor refund policy
All orders are final and all fees and other amounts you pay are non-refundable.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Customer success and satisfaction are the primary goals of BeyondTrust, and we are committed to providing world-class products and exceptional Technical Support services to our customers. Our mission is to deliver consistent, timely, and professional support that meets the needs of customers of all sizes on a global scale. mysupport@beyondtrust.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By BeyondTrust Corporation
By One Identity
By JumpCloud, Inc.
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Threat Detection
Advanced discovery and intelligence system for detecting identity-based threats across infrastructure
Privileged Access Management
Comprehensive control and management of privileged passwords, accounts, credentials, and sessions for human and machine identities
Remote Access Security
Granular control, management, and auditing of privileged remote access for employees, vendors, developers, and cloud operations engineers
Endpoint Privilege Control
Dynamic least privilege enforcement across Windows, macOS, Linux, and mobile platforms to prevent malware and unauthorized access
Cloud Entitlement Management
Cross-cloud visibility of access permissions, detection of account permission anomalies, and guidance for privilege optimization
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Standard contract
No
No
No
Customer reviews
0 ratings
0 AWS reviews
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295 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Fabrication
Excellent outil de support à distance avec des options hébergées et sur site.
Reviewed on Jul 17, 2025
Review provided by G2
Qu'aimez-vous le plus Ă propos de the product?
Fonctionnalité étendue et non limitée au partage d'écran à distance, y compris l'accès direct au système de fichiers, au registre et au système Shell.
L'équipe de support est généralement assez efficace dans ses temps de réponse, et une approche proactive entraîne des résolutions plus rapides.
L'équipe de support est généralement assez efficace dans ses temps de réponse, et une approche proactive entraîne des résolutions plus rapides.
Que n’aimez-vous pas à propos de the product?
Les mises à jour du système nécessitent une mise en scène pour permettre aux appareils de se mettre à jour en conséquence. Les appareils qui ne mettent pas à jour leurs agents seront perdus et nécessiteront une réinstallation. Pas vraiment un problème, mais un élément à inclure dans la gestion du cycle de vie.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Support utilisateur final fournissant une plateforme pour se connecter aux appareils dans n'importe quel endroit de manière sécurisée, et non limitée aux locaux. Tout en permettant en outre de soutenir l'amélioration de leurs capacités grâce à l'ensemble de fonctionnalités inclus.
Dave M.
Faites confiance mais vérifiez
Reviewed on Jun 13, 2025
Review provided by G2
Qu'aimez-vous le plus Ă propos de the product?
La capacité de vérifier avec des données précises et actuelles.
Que n’aimez-vous pas à propos de the product?
Les mises à jour des données peuvent ne pas être aussi récentes que vous le pensez.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Vérification des formulaires de couverture spécifiques et des avenants pour se conformer aux accords contractuels.
Tommy K.
Facilité d'utilisation
Reviewed on Apr 25, 2025
Review provided by G2
Qu'aimez-vous le plus Ă propos de the product?
Très facile à utiliser et gérable, la documentation est très complète. J'utilise Bomgar tous les jours pour accéder à distance aux machines afin de dépanner et tester des scripts personnalisés. La mise en œuvre de scripts peut être très utile dans l'environnement.
Que n’aimez-vous pas à propos de the product?
Souhaitez qu'en créant un ticket de support, ils répondent un peu plus rapidement.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
facilité d'utilisation pour accéder à distance aux utilisateurs, et élévation des scripts exécutés.
Fabrication
Remote Support is great!
Reviewed on Feb 14, 2025
Review provided by G2
Qu'aimez-vous le plus Ă propos de the product?
The ease of use and deployment along with all the great features.
Que n’aimez-vous pas à propos de the product?
We sometimes have issues with the clients going offline due to the service being stopped.
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
Connecting us to our end user machines and servers to give access for troubleshooting or completing tasks.
Hahn Rolf
Solution elevates team collaboration and manages remote support efficiently
Reviewed on Jan 10, 2025
Review provided by PeerSpot
What is our primary use case?
Normally, my customers use the solution with their internal service desk to support their employees, whether at their workplaces or when they are working from home. Some of my customers in the medical field also use the solution to support their customers, like those who use medical devices. However, most of my customers use the solution to support their internal employees in remote sessions.
What is most valuable?
One of the great features is that service desk members can work together in a remote session. There are roles in our team, like team leader, team member, and team manager. This allows the team manager or leader to support the team member.Â
Another valuable function is the ability to elevate rights in a session. The support desk member can have more control over the end user's PC to assist them. Additionally, there are various ways a customer can receive support, like starting by chat or session ID.Â
The solution also allows managing and supporting remote devices, especially Apple devices. While controlling Apple devices fully is not possible, sending a new configuration profile or assisting with settings is.Â
The most valuable feature is sending an SMS to a mobile device for assistance, such as installing or configuring a mail client. The technique for Android devices allows control in the session, while Apple devices can only be viewed. Full remote control on Apple devices is not supported. It's a common limitation across providers.
What needs improvement?
For me as a user in the service desk, there is already a lot of functionality in the product. I don't have any specific ideas for improvement on that side.Â
Some technical aspects could be improved, particularly in product management. For the end user, enhancements do not seem necessary at the moment. They could probably give the technician client a more modern interface, but the crucial factor is stable connectivity in a remote session.Â
I see more potential for improvement on the administration side, like better transparency when a patch is installed. It would be useful for administrators to see the version and patch levels of the product easily.Â
BeyondTrust could also enhance their quality control process before releasing a new build to ensure no new bugs are present. This is a common issue among software manufacturers.
For how long have I used the solution?
I have used the solution since 2006 or 2007. It has been around 18 years.
What do I think about the stability of the solution?
I don't see any issues here. The product runs very stably, and I cannot observe any problems.
What do I think about the scalability of the solution?
I would give scalability a nine out of ten. It is very scalable.
How are customer service and support?
Customer support was better in the past. About two years ago, the response times became longer. I would rate it a seven out of ten. Initially, I could reach a technician by chat and receive immediate support, which is not possible today. Now, I must open a ticket first, and waiting times can vary from four to eight hours.
How would you rate customer service and support?
Neutral
How was the initial setup?
Setting up the product requires a lot of experience, especially for integration into other systems like Active Directory or multifactor authentication. It is not a one-click setup; significant IT experience is needed. For standalone use in BeyondTrust Cloud, I would give it an eight or nine out of ten. However, full integration into an existing environment deserves a seven because of the experience required.
What about the implementation team?
I recommend attending a two-and-a-half-day course at BeyondTrust University if you are setting up the product. This training is especially beneficial for administrators. End users and customer clients generally do not need it. For successful implementation, working with a partner or completing the university course is highly recommended.
What's my experience with pricing, setup cost, and licensing?
The cost depends on the number of licenses a customer buys. For a smaller customer, the cloud solution costs around $2300 per user per year. If you have an on-premises solution, you'll also need to license the appliance, so the cost might be similar to the cloud solution.
What other advice do I have?
If used properly by a service desk agent, the cost of the tool is justified. The price reflects the tool's capabilities. I would rate the product ten out of ten. Overall, I give it a rating of ten out of ten.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Other