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    JumpCloud

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    Deployed on AWS
    Free Trial
    AWS Free Tier
    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
    4.5

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Deployed on AWS
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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    Vendor refund policy

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By JumpCloud, Inc.
    By BeyondTrust Corporation

    Accolades

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    Top
    10
    In Application Servers
    Top
    100
    In Applications
    Top
    10
    In Financial Services

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Directory Identity Management
    Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
    Single Sign-On and Multi-Factor Authentication
    Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
    Cross-Operating System Server and Device Management
    Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
    Passwordless and Conditional Access
    Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
    Unified Platform with Zero Trust Capabilities
    Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
    Single Sign-On (SSO)
    Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
    Multi-Factor Authentication (MFA)
    Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
    Adaptive Authentication
    Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
    Identity Lifecycle Management
    Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across applications and AWS services.
    Directory Integration
    Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, plus pre-built connectors with thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
    Centralized Identity and Access Visibility
    Provides centralized view of identities, accounts, entitlements, and privileged access across IT estate with threat detection capabilities for compromised identities and privileged access misuse
    Privileged Credential Management
    Manages privileged passwords, accounts, credentials, secrets, and sessions for human and machine identities with complete control and security enforcement
    Privileged Remote Access Control
    Enables granular control, management, and auditing of remote privileged access for employees, vendors, developers, and cloud operations engineers with zero trust enforcement
    Endpoint Privilege Management
    Enforces least privilege on Windows, macOS, and Linux systems by removing local admin rights, replacing sudo with centrally managed solutions, and preventing malware and phishing attacks
    Threat Detection and Analytics
    Delivers advanced discovery, intelligence, and deep contextual analytics to detect threats across entire identity estate and identify hidden attack paths

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.5
    3960 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    74%
    23%
    2%
    0%
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    5 AWS reviews
    |
    3955 external reviews
    External reviews are from G2  and PeerSpot .
    Connor H.

    Streamlined Access and Reliable Performance

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    I really like using JumpCloud for my day-to-day logins and keeping all my essential platforms in one place. It makes it easier to manage my systems and logins at the start of the day, allowing me to get started and get to the right places quicker. I also appreciate the safety of my passwords, which is massively beneficial for my role. The ease of access to my important apps, with just a single click, is another great feature. Additionally, the setup was really easy and straightforward, with no issues at all.
    What do you dislike about the product?
    nothing comes to mind
    What problems is the product solving and how is that benefiting you?
    I use JumpCloud for day-to-day logins and storing links, simplifying task management by centralizing systems and logins. It saves time and enhances access with single-click logins, ensuring password safety.
    Computer Networking

    JumpCloud Unifies Asset Management, Cloud LDAP, and SSO Seamlessly

    Reviewed on May 28, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best is how JumpCloud unifies asset management, Cloud LDAP, and SSO into a single platform. It eliminates the need for separate tools, making it seamless to manage our hardware assets while providing secure, centralized identity access to both legacy LDAP environments and modern cloud apps.
    What do you dislike about the product?
    To be honest, I haven't encountered anything that I dislike. If you take the time to familiarize yourself with the platform, you get to have all your management needs unified into a single online tool.
    What problems is the product solving and how is that benefiting you?
    As an IT Manager, in the past I had to use multiple different tools to accomplish what JumpCloud has now integrated for me. The main problem it solves is providing a single, unified console to manage my entire organization—from user access (SSO/LDAP) to devices (assets) and security. This drastically reduces complexity and saves me valuable time.
    Anonymous

    Robust MDM with Seamless Onboarding

    Reviewed on May 27, 2026
    Review provided by G2
    What do you like best about the product?
    I find JumpCloud fairly easy to use, and the onboarding experience was good. The interface is fairly easy to navigate. Additionally, the ability to deploy scripts and custom MDM policies is really valuable. I also appreciate how JumpCloud brings together device management with a platform that improves how we manage SaaS applications through single sign-on.
    What do you dislike about the product?
    The integration with Macs is more challenging, probably due to how macOS is set up, which makes managing devices a bit difficult. Specifically, issues with encryption keys can be tricky. Plus, setting up ZeroTouch devices takes a long time before JumpCloud fully configures itself. The password reset process could also use some improvement.
    What problems is the product solving and how is that benefiting you?
    JumpCloud helps ensure devices meet our hardened build spec and compliance standards with antivirus and agent deployments. It provides logging and allows our IT team to give technical support, which is really useful for us.
    Albert Lopez H.

    The Ultimate MDM and Identity Solution for Mixed Fleets

    Reviewed on May 27, 2026
    Review provided by G2
    What do you like best about the product?
    Even though we might test Intune as a potential alternative, we are highly satisfied with JumpCloud. It fully delivers as an MDM for our entire fleet; it is secure, straightforward to configure, and has already prevented issues that would have otherwise escalated into critical security incidents without it.

    The biggest advantage is its cross-platform capability, allowing us to seamlessly configure and manage both Windows devices and Apple endpoints, including both iPads and Mac computers, all from a single pane of glass.
    What do you dislike about the product?
    For our specific use case, it completely fulfills everything we need. If I had to mention something, I occasionally miss having a broader selection of software in their pre-configured installation whitelists (for instance, regarding ZIP file managers, I have only seen 7-Zip available).
    What problems is the product solving and how is that benefiting you?
    JumpCloud solves our biggest challenge: centralized identity and device management across a split fleet of Windows and Apple hardware. Before implementing it, we faced security risks regarding local user control and unencrypted data.

    Now, it allows us to enforce automated security compliance (such as BitLocker and FileVault encryption), safely manage employee offboarding, and ensure data protection protocols are strictly met across all our driving centers. The main benefit for us is total peace of mind and full visibility over our infrastructure from a single platform.
    Noelle c.

    Fast Setup, Reliable Identity Management

    Reviewed on May 26, 2026
    Review provided by G2
    What do you like best about the product?
    It supports better identity life cycle continuity across employment stages. The setup was fast, which was really convenient.
    What do you dislike about the product?
    It could improve the detection of redundant identity attributes.
    What problems is the product solving and how is that benefiting you?
    JumpCloud secures access to my backup management console and recovery system, solving the inefficient identity validation process across business applications.
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