Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
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Pricing
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Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By BeyondTrust Corporation
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Directory Identity Management
Centralize access across all identities with integrations to AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, HRIS platforms, and network infrastructure resources
Single Sign-On and Multi-Factor Authentication
Frictionless, secure access to AWS resources and over 900 pre-built applications with automated user provisioning to Amazon IAM Identity Center and group-based permissions
Cross-Operating System Server and Device Management
Deploy, manage, and remotely assist AWS servers and corporate devices across Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android from a single cloud platform
Passwordless and Conditional Access
Enable phishing-resistant access with passwordless SSO, password management, and conditional access controls to ensure only specific users on trusted devices and networks can access AWS resources
Unified Platform with Zero Trust Capabilities
Combine cloud directory identity management, access management, and cross-OS server and device management with enhanced IAM and device management controls to support Zero Trust security goals
Single Sign-On (SSO)
Automatically synchronizes users across multiple directories to enable one-click access to corporate applications on-premises and in the cloud with enforced security policies and self-service password reset capabilities.
Multi-Factor Authentication (MFA)
Supports multiple authentication methods including passwordless authentication, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting and monitoring of authentication events.
Adaptive Authentication
Delivers multi-layer, context-aware and risk-based protection to minimize common attacks and enforce contextual access security policies based on user behavior and risk assessment.
Identity Lifecycle Management
Provides role-based user provisioning engine with granular access permissions, least-privileged access controls, and automated user account provisioning across applications and AWS services.
Directory Integration
Acts as a secure cloud-based directory with integration capabilities for Active Directory, LDAP, G Suite and other external directories, plus pre-built connectors with thousands of third-party web applications and AWS services including AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge.
Centralized Identity and Access Visibility
Provides centralized view of identities, accounts, entitlements, and privileged access across IT estate with threat detection capabilities for compromised identities and privileged access misuse
Privileged Credential Management
Manages privileged passwords, accounts, credentials, secrets, and sessions for human and machine identities with complete control and security enforcement
Privileged Remote Access Control
Enables granular control, management, and auditing of remote privileged access for employees, vendors, developers, and cloud operations engineers with zero trust enforcement
Endpoint Privilege Management
Enforces least privilege on Windows, macOS, and Linux systems by removing local admin rights, replacing sudo with centrally managed solutions, and preventing malware and phishing attacks
Threat Detection and Analytics
Delivers advanced discovery, intelligence, and deep contextual analytics to detect threats across entire identity estate and identify hidden attack paths
Standard contract
No
No
No
Customer reviews
Karsh Trivedi
Unified access has simplified identity management and has strengthened remote support and security
Reviewed on Jul 10, 2026
Review provided by PeerSpot
What is our primary use case?
JumpCloud 's remote support feature and SSO capabilities are excellent, particularly the one-click access to everything. The dashboard is quite intuitive, and for administrators, the remote support functionality is outstanding. I use JumpCloud as my PAM solution, SSO solution, and almost like an MDM solution. I also use it for remote support to my employees.
What is most valuable?
The top three features would be SSO, user lifecycle management, and remote support, which is well integrated and intuitive.
JumpCloud has helped me significantly, especially with features like remote lock and remote erase for devices. These are helpful in case of stolen devices or if a user is remote and unable to reach their laptop. This has enhanced my security policies considerably. Because of the JumpCloud agent, I can configure conditional access policies on the user, which has also helped me secure my applications in the organization.
JumpCloud's multi-factor authentication feature is good. It performs the job and gets the job done. It is simple and workable.
What needs improvement?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing adequately well, but it would be better if there were less lagginess and more intuitiveness in that particular functionality.
For how long have I used the solution?
I have been working with JumpCloud for almost two years.
What do I think about the stability of the solution?
JumpCloud is pretty stable. Out of ten, I would give it a seven.
It is probably my tenant that has faced issues with reliability because of some user issues or some glitchiness at points. I feel that is probably my fault when it comes to configuration, not JumpCloud's fault overall.
What do I think about the scalability of the solution?
JumpCloud is pretty good at scalability. I believe the user license on JumpCloud is on a device basis. It is scalable enough. From a cost perspective, it is cost-effective when it comes to scalability as well.
How are customer service and support?
I would rate JumpCloud's technical support a nine out of ten. I would deduct one point because sometimes the reachability feels too slow. There were very few times when I really needed support, and they took time to answer.
Which solution did I use previously and why did I switch?
JumpCloud has solved my needs by consolidating what I was previously using into one solution. I have experience with Microsoft Azure AD. Based on my experience, JumpCloud is much better and more intuitive in terms of MDM and identity management.
I did not switch from another solution to JumpCloud. I did not have any solution previously, and I implemented JumpCloud. I tested Microsoft identity management and Azure AD on some other clients. Based on that experience, I said that JumpCloud was better when it comes to complete identity management. Of course, Microsoft has its own good features, but JumpCloud is overall a better and smoother product.
How was the initial setup?
I was involved in the initial setup of JumpCloud. I integrated multiple applications and onboarded them to single sign-on and configured the policies as well. The first experience was quite good. The support I received when initially deploying it was good. The technicians were very helpful and knew what they were doing. They understood the use cases and suggested workarounds and possible solutions whenever I felt stuck. The pre-sales team was good enough to pitch and explain all the features of the platform.
The setup was good, and I did not have any challenges.
What about the implementation team?
During the initial deployment phase, I communicated regularly with their implementation and technical support team. They were quite good at what they do. They knew how things work and easily understood our requirements, providing end-to-end solutions.
What other advice do I have?
I have multiple SaaS applications like Atlassian, Jira , and AWS where I set up the JumpCloud instance as the identity provider, which has helped me streamline my login process. My users are happy that they do not need to enter passwords repeatedly or enter MFA repeatedly. They can just click on the icon and log into whatever they need.
I am not too sure about JumpCloud's pricing, as I was not part of the procurement team. I would rate this review a nine out of ten.
Jhon R.
Easy Single Dashboard for All Apps with Smooth Integrations and Trusted Login
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
It is helpful to keep all the different apps we have in a single place. By accessing the main dashboard I can log in from there without worrying about specific passwords for each side/app.
It offers integrations with multiple platforms like Salesforce, Lucidchart, Slack and even internal tools.
It is easy to use and with the latest updates I can "trust" my computer and the system would log in automatically without having to type again the password.
It offers integrations with multiple platforms like Salesforce, Lucidchart, Slack and even internal tools.
It is easy to use and with the latest updates I can "trust" my computer and the system would log in automatically without having to type again the password.
What do you dislike about the product?
Initially it was not great to have to type the PW and and approve the phone notification, but that was removed with their latest releases, so I can just "trust" my device without having to constantly authenticate.
What problems is the product solving and how is that benefiting you?
It helps prevent having multiple passwords across different platforms and lets me centralize my apps in one place. For me, it’s simple: I just click on the dashboard and select the platform I need to access, with everything right there and easy to reach.
Julian P.
Secure, Centralized Access Control with SSO Made Easy
Reviewed on Jul 07, 2026
Review provided by G2
What do you like best about the product?
What I like most about JumpCloud is that it securely centralizes access control to applications through SSO, allowing you to manage secure access for users.
What do you dislike about the product?
What I don't like about JumpCloud is that sometimes the integrations don't behave as expected, causing navigation errors and issues with user interaction.
What problems is the product solving and how is that benefiting you?
It solves the problem of consolidating access and enabling secure remote management of computers by creating additional layers of security within the corporate environment.
NISHA K.
Reliable and Easy-to-Use Identity Management Solution, Great Platform for User and Device Management
Reviewed on Jul 02, 2026
Review provided by G2
What do you like best about the product?
Its user-friendly interface, centralized management tools, and dependable security features make managing users and devices simple, efficient, and straightforward.
What do you dislike about the product?
We do experience occasional minor delays, but overall the platform works well and continues to meet our requirements.
What problems is the product solving and how is that benefiting you?
JumpCloud makes user and device management simpler, strengthens security, and saves time by centralizing IT administration in one place.
Utilities
Secure Alternative to Active Directory — Seamless Integration
Reviewed on Jun 30, 2026
Review provided by G2
What do you like best about the product?
Having an alternative to Active Directory has dramatically reduced our attack surface. It integrates with all of our other tools seemlessly.
What do you dislike about the product?
The AI tools could use some improvement.
What problems is the product solving and how is that benefiting you?
We need an identity management and access management tool that was not active directory.