Sold by: JumpCloud, Inc.Â
Deployed on AWS
Free Trial
Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferralÂ
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
Vendor refund policy
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-supportÂ
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
Top
10
In Application Servers
Top
100
In Applications
Top
10
In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Strong authentication mechanism to protect against stolen credentials and account takeover using multiple verification methods
Passwordless Authentication
Secure login without traditional passwords using mobile authenticators or FIDO2 authenticators
Device Trust Management
Create and manage an inventory of trusted endpoints, verifying device registration and management status before granting access
Identity Context Integration
Incorporate identity visibility and context from multiple identity sources for comprehensive access management
Phishing Resistance
Prevent authentication bypass through phishing-resistant methods like FIDO2 authenticators and verified push authentication
Standard contract
No
No
No
Customer reviews
4.3
2 ratings
2 AWS reviews
|
3355 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Information Technology and Services
Jumpcloud makes processes smooth and easy
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
How it is easy to use and makes organization accounts easy to use.
What do you dislike about the product?
What I dislike about jumpcloud is that it is harder for none tech users to understand.
What problems is the product solving and how is that benefiting you?
Being an admin of various organizations and Jumpcloud streamlining the process to account management.
Wilfredo E.
JumpCloud in One console to Rule IT Access Control
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
Jumpcloud allows me to manage our user identities, devices and access control from a single access console. We are able to enforce security controls and policies. The ability to push changes and install application in one console. For security standpoint, it is essential for security operations, incident response and audits. Logs can be forwarded to SIEM. Ease of Use, Ease of Implementation, Ease of Integration, Supportability. Accessing the console regularly.
What do you dislike about the product?
Jumpcloud seems has a limited customization and filtering. Also some of the reporting and analytics capabilities, there’s no built-in support for advanced audit reporting, compliance dashboards, or risk scoring.
What problems is the product solving and how is that benefiting you?
For security: Identity, access and device management. It benefits me most on the security policy enforcement side.
JB B.
As an IT admin of our company, JumpCloud is so easy to use for a first-time user.
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
The Support team is one of the best things about JumpCloud. They are so helpful and fast to reach out. They can provide you with all the information you need via knowledge base.
The app is great in connecting with devices that are enrolled in JumpCloud. Getting device and user reports hasn't been this easy. Pushing updates and commands to the machines is so easy even people without background in IT can do it on JumpCloud!
The app is great in connecting with devices that are enrolled in JumpCloud. Getting device and user reports hasn't been this easy. Pushing updates and commands to the machines is so easy even people without background in IT can do it on JumpCloud!
What do you dislike about the product?
Nothing! You won't find anything to dislike about it
What problems is the product solving and how is that benefiting you?
MFA, managing devices, connecting devices to M365
Joy Marie M.
“JumpCloud Exposed: Access Control Without the Headaches”
Reviewed on Jul 16, 2025
Review provided by G2
What do you like best about the product?
A Unified Directory Platform! It consolidates identity, access, and device management in a single cloud-based platform, reducing the need for multiple tools.
What do you dislike about the product?
Pricing Model: Costs can escalate with add-ons or as you scale users and devices — especially for features like SSO or premium support.
What problems is the product solving and how is that benefiting you?
JumpCloud primarily solves the challenge of managing user identities, device access, and security policies across different platforms — especially in cloud-first, remote, or hybrid work environments.
âś… Eliminates the need for traditional on-prem Active Directory
âś… Simplifies Multi-Platform Device Management
âś… Enables Secure Access Without VPNs
âś… Streamlines Onboarding and Offboarding
âś… Supports Zero Trust Security Framework
âś… Eliminates the need for traditional on-prem Active Directory
âś… Simplifies Multi-Platform Device Management
âś… Enables Secure Access Without VPNs
âś… Streamlines Onboarding and Offboarding
âś… Supports Zero Trust Security Framework
Carlos P.
Responsable informatique
Reviewed on Jul 16, 2025
Review provided by G2
Qu'aimez-vous le plus Ă propos de the product?
MDM qui nous permettent de gérer et de contrôler à distance l'ordinateur
Que n’aimez-vous pas à propos de the product?
la gestion des identités, dans laquelle le nom d'affichage ne se synchronise pas avec Azure
Quels sont les problèmes que the product résout, et en quoi cela vous est-il bénéfique?
il est plus facile de gérer le déploiement, l'accès et la gestion des mots de passe (y compris l'authentification à deux facteurs)