Sold by: JumpCloud, Inc.
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
4.5
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Standard contract
No
No
No
Customer reviews
Miles H.
Centralized Identity & Device Management That Simplifies Onboarding and Boosts Security
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
What I like most about JumpCloud is having a single, centralized platform for user identity, device management, and access control. It simplifies onboarding and offboarding, improves security through consistent policies and MFA, and reduces the need to manage multiple tools. The cross-platform support (Mac, Windows, Linux) and cloud-based directory are especially helpful for a modern, distributed team.
What do you dislike about the product?
Some areas of JumpCloud can feel complex or unintuitive, particularly when configuring advanced policies or troubleshooting issues. Certain workflows require more steps than expected, and documentation or in-product guidance could be clearer in places. Reporting and visibility can also be limited without extra customization, which can make audits or investigations more time-consuming.
What problems is the product solving and how is that benefiting you?
JumpCloud is solving the challenge of managing user identities, device access, and security across a distributed workforce. By centralizing authentication, device management, and access controls into one platform, it reduces operational overhead and minimizes security gaps. This has made onboarding and offboarding more efficient, improved visibility into users and devices, and helped enforce consistent security policies across the organization.
Gaurang A.
Strong Password Policies & Centralized Device Control with JumpCloud
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
JumpCloud offers strong password policy enforcement, allowing admins to set complexity, password history, expiration, and lockout rules consistently across users and systems. This helps maintain secure credentials across Windows, macOS, and Linux without relying on separate tools. On macOS in particular, JumpCloud can also enforce system-level update restrictions and configurations through policies, giving organizations more control over when and how updates roll out, which is helpful for stability in managed fleets. Ease of implementation is reasonably good, since policies are applied centrally through the JumpCloud Directory Platform. For security-focused teams, its integration with MFA and SSO further strengthens overall identity hygiene.
What do you dislike about the product?
As an end-user working on a company-managed device through MDM, I find that some policies feel overly restrictive and lack transparency. Password requirements and system update restrictions are enforced, but there aren’t clear in-product explanations for why certain actions are blocked or what specific policy is being applied. This can make it hard to troubleshoot issues or even understand the limitations I’m running into. The overall user experience would improve with clearer notifications, better visibility into which policies are active, and more user-friendly guidance when security controls prevent an action.
What problems is the product solving and how is that benefiting you?
JumpCloud addresses the challenge of managing centralized identity and security policies across both users and devices. It allows IT teams to enforce consistent password policies—such as complexity requirements, expiration rules, and lockout settings—while also providing system control on macOS (for example, scheduling updates or applying restrictions) from a single platform. As a result, teams can reduce risk, strengthen compliance, and streamline device management without relying on multiple disconnected tools.
Vincent T.
Works Really Well for Mac Environments with Built-In Admin Elevation Tools
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
It works really well for a Mac environemnt. It has built in tools for admin elevation
What do you dislike about the product?
It does not have the granularity of Entra, but, it still great for Macs.
What problems is the product solving and how is that benefiting you?
Jump cloud is helping us with identity management on Macs. It also enables us to elevate users when admin is needed.
Hospital & Health Care
Centralized Identity Management That Simplifies MDM, SSO, and Directory Control
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
What I like best is the centralized approach to identity management. Having a single point of control for device management (MDM), SSO, and user directory simplifies the workflow significantly. It reduces the 'tool sprawl' usually required to manage a hybrid workforce.
What do you dislike about the product?
While the platform is powerful, the pricing structure has become a concern. The per-user costs add up quickly as we scale, especially when adding specific modules like MDM or Cloud RADIUS. It would be helpful to have more flexible, 'cafeteria-style' licensing rather than being pushed into higher-tier bundles for just one or two advanced features.
What problems is the product solving and how is that benefiting you?
JumpCloud solves the challenge of managing a distributed, multi-OS workforce. It benefits us by consolidating identity, MDM, and SSO into a single pane of glass, which has streamlined our onboarding process and eliminated 'identity sprawl' for our users.
Bernard K.
Efficient Global Management with Reliable Uptime
Reviewed on Jan 15, 2026
Review provided by G2
What do you like best about the product?
I like JumpCloud for its reliable uptime and performance, even as the user count increases. The initial setup was fast and smooth, which is really appreciated.
What do you dislike about the product?
I don't like the end user self-service option. More self-service tools could help reduce IT support tickets.
What problems is the product solving and how is that benefiting you?
I use JumpCloud for global workforce management with consistent security policies. It also helps mitigate insider threats by limiting privileges and monitoring access activities.