Sold by: JumpCloud, Inc.Â
Deployed on AWS
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Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.
Overview
Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:
- AWS Identity Center
- Google Workspace
- Microsoft 365
- Active Directory
- HRIS platforms
- Network infrastructure resources
Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.
- Automate user provisioning to Amazon IAM Identity Center
- Leverage group-based permissions to grant the right level of access
Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:
- Windows
- macOS and iOS
- Linux and AWS Linux AMIs
- Android
JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:
- Cloud directory identity management
- Access management with passwordless SSO, MFA, and password management
- Cross-OS server & device management
JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.
To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferralÂ
For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com for a private offer.
Highlights
- Centralize access with a modern cloud directory, plus SSO and MFA
- SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
- Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console
Details
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Deployed on AWS
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Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
SSO & MFA | Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users | $13,200.00 |
Device Identity Mgmt | Cross-OS Server & Device Management for 100 users | $15,600.00 |
Cloud Insights | Cloud Directory and Cloud Insights for 100 users | $12,000.00 |
JumpCloud Platform | Identity, Access, and Device Management for 100 users | $22,800.00 |
JumpCloud Platform Prime | JumpCloud Platform with Zero Trust, 24/7 Support for 100 users | $28,800.00 |
Dimension | Cost/unit |
|---|---|
Overage fee per user/month above contracted amount - SSO & MFA | $11.00 |
Overage fee per user/month above contracted amount - Device Mgmt | $13.00 |
Overage fee per user/month above contracted amount - Cloud Insights | $5.00 |
Overage fee per user/month above contracted amount - JC Platform | $19.00 |
Overage fee per user/month above contracted amount - JC Platform Plus | $24.00 |
Overage fee per user/month above contracted amount - Misc Offering | $0.01 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-supportÂ
Support Email: AWS-Support@jumpcloud.com Support Contact: AWS-Support@jumpcloud.com Refund Policy:
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By JumpCloud, Inc.
By One Identity
By Cisco Systems, Inc.
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10
In Application Servers
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In Data Analysis, Centralized Identity Management
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Identity Management
Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
Single Sign-On
Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
Device Management
Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
Access Control
Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
Platform Integration
Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
Single Sign-On (SSO)
Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
Multi-Factor Authentication
Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
Identity Lifecycle Management
Enables role-based user provisioning with least-privileged access controls and automated user management workflows
Cloud Directory Services
Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
Security Integration
Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
Multi-Factor Authentication
Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
Identity Management
Centralized identity directory serving as a single source of truth for authentication and security
Single Sign-On
Unified single sign-on mechanism providing consistent user access across multiple applications
Device Trust
Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
Passwordless Authentication
Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms
Standard contract
No
No
No
Customer reviews
4.3
2 ratings
2 AWS reviews
|
3516 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Computer Software
Lead IT Security Engineer
Reviewed on Aug 31, 2025
Review provided by G2
What do you like best about the product?
Best UI. Capability to support Mix of OS Platform which is very rare and Jumpcloud could be the only SAAS MDM solution that supports multiple OS client 2) Inbuilt Radius service which is another plus point for any SME doesnt want to maintain infrastructure and cost efficient as well.
What do you dislike about the product?
Nothing major but would like to see improvement in security alerts by email or different channel.
What problems is the product solving and how is that benefiting you?
Supporting mixed OS clients like windows , linux and macsOS. This benefits SME and reduce the overall management,maintenance and licensing overall cost efficient.
Gulrez T.
A Unified platform for secure IT Operation.
Reviewed on Aug 24, 2025
Review provided by G2
What do you like best about the product?
The best about Jump Cloud is the ability to centralize identity and access management across multiple platforms. It works smoothly with Windows, MacOS and Linux and works best with SSO, MFA and other tools like Google workspace and Microsoft 365 as well. It has easy onboarding for new employees with automated user and device setup which also enhances the security.
What do you dislike about the product?
It is a powerful platform however there are some areas where it can be improved. The analytics and reporting can be more advanced and specially for the organizations that need detailed audit reports. There are also delays in synchronizing changes across integrated services which makes it minor inconvenience.
What problems is the product solving and how is that benefiting you?
It helps in unifying identity, access and device management on a single platform and eliminating the complexity of managing multiple disconnected tools. The built-in SSO, MFA and password policies enhances the security ensuring smooth user experience. It also helps in enhanced onboarding and offboarding by reducing manual IT tasks which saves times. The onboarding and offboarding is much faster in this platform and easy to track as well and working with different operation system makes it more manageable for all devices the same way and reduces time again.
Sanjeev D.
JumpCloud is generally well-regarded for cloud directory services, identity and access management.
Reviewed on Aug 22, 2025
Review provided by G2
What do you like best about the product?
It gives a single platform for identity, access, and device management, so I don’t have to juggle multiple tools.
What do you dislike about the product?
Some advanced features (like deeper device compliance reporting, patch management, or automation) aren’t as mature compared to larger players like Intune or Okta.
What problems is the product solving and how is that benefiting you?
Identity & Access Management → Single Sign-On (SSO), Multi-Factor Authentication (MFA), and centralized user provisioning.
Health, Wellness and Fitness
JumpCloud Review: A Complete Solution for User, Device & Asset Management
Reviewed on Aug 20, 2025
Review provided by G2
What do you like best about the product?
JumpCloud is a great all-in-one platform for managing users, devices, applications, and assets in the cloud. It’s especially useful for companies moving away from on-prem Active Directory, handling mixed OS environments, and supporting remote teams. It simplifies automation, security, and administration, but if you need advanced analytics or full Linux MDM support, check the features first. Also, be mindful of pricing for premium add-ons like Platform Prime.
What do you dislike about the product?
Pricing can be high with add-ons, Linux MDM is limited, reporting needs improvement, and there's a slight learning curve for advanced setups.
What problems is the product solving and how is that benefiting you?
JumpCloud helps us centralize user, device, and application management in a single platform, eliminating the need for multiple tools. It simplifies onboarding and offboarding, enforces password policies, ensures security compliance, and provides cloud directory services for seamless identity management. Features like Privileged Access Management (PAM), remote support, Identity and Access Management (IAM), and Single Sign-On (SSO) make managing access more secure and efficient. Overall, it has improved efficiency, security, and IT administration, especially for mixed OS environments and remote teams.
Non-Profit Organization Management
JumpCloud: a useful combination of MDM, identity, and other security tools
Reviewed on Aug 19, 2025
Review provided by G2
What do you like best about the product?
I found JumpCloud during my evaluation of MDM tools – but it is so much more. For a similar cost to other MDMs, it also includes identity features, a password manager, and more. My organization is small but does have a somewhat complex fleet of company-owned and BYOD devices and our implementation is going great so far. The nonprofit discount is also very generous so make sure to ask if you are eligible!
What do you dislike about the product?
As with most enterprise tools, it has taken a bit of time to get up to speed on the implementation but it is going very well now. And of course, many third-party tools upsell for SAML SSO, but that isn't a JumpCloud problem. Finally, the Password Manager would benefit from an easier migration path from other managers like 1Password.
What problems is the product solving and how is that benefiting you?
JumpCloud integrates idP, MDM, as password manager, and more - giving us a powerful tool to significantly increase corporate security.