CleverTap All-In-One Customer Engagement Platform

What do you like best about the product?

What I like best about CleverTap is how it makes connecting with customers feel less like a guessing game and more like a smooth conversation. It’s super smart at understanding what users want, sending the right message at the right time, and helping businesses grow without all the hassle. Basically, it’s like having a marketing genius on your team who never sleeps

What do you dislike about the product?

Honestly, if I’m being real, CleverTap can be pretty overwhelming at the start — it’s like they just throw you into this massive, complicated pool without much of a lifeguard. There’s so much going on, so many features, and at first, you’re just fumbling around trying to figure out what’s what. I won’t lie, I definitely felt lost more than once, like wandering in a maze with no clue where the exit was. But once you spend some time with it, things start clicking, and it gets way easier to handle. Then it’s smooth sailing... well, mostly!

What problems is the product solving and how is that benefiting you?

CleverTap is solving our hassle of managing notifications by acting like a smart marketing manager who never takes a coffee break. Instead of juggling endless messages and guessing what works, it handles all the timing and targeting for us, making sure the right notifications reach the right people at the right moment. This means less stress, more focus, and marketing that actually gets results—without us having to micromanage every single ping. Talk about a lifesaver!

What do you like best about the product?

As a mobile application developer and user activity analyst at AllEvents, I can confidently say that CleverTap is one of the best solutions for user engagement and business growth. The push notification and analytics features are my favorites.

Using CleverTap, I was able to implement feature-rich push notifications within my application. I could easily add custom sounds, icons, deep links, and more. CleverTap also provides well-prepared documentation that explains the entire integration process, which made my job unbelievably easy. The CleverTap dashboard for sending notifications is clean, minimal, and aesthetically pleasing with a soothing light theme. It’s very easy for us to send and schedule notifications targeting individual users or groups of users with specific interests. There are tons of options we can include in a notification, such as custom icons, sounds, deep link URLs, images, texts, and more.

My second favorite feature is the analytics. Integrating it into the app was also straightforward, thanks to CleverTap's excellent documentation. CleverTap enabled me to effortlessly track all user activities within the application. I could also view graphs showing user engagement for each feature in the app. The dashboard and overall user experience are perfect.

Additionally, if we ever have any questions or run into issues, CleverTap’s customer support is outstanding. Since implementing CleverTap, the frequency of users engaging with our app has increased by around 50%, thanks to push notifications and our ability to evaluate the data provided by CleverTap analytics.

What do you dislike about the product?

When I try to send notifications to users, I occasionally encounter an error called "Chrome: failed." This minor issue has cost me valuable time.

Additionally, when attempting to send a notification targeting a single user, I see multiple "Send Push" options in the table, but only one of them actually works. This can be confusing and inefficient.

What problems is the product solving and how is that benefiting you?

CleverTap is solving key problems like user engagement, retention, and behavior tracking and all in one platform.

For us at AllEvents, it’s been a game-changer. We can easily send personalized push notifications, re-engage users, and make data-driven decisions with the help of their powerful analytics.
The clean dashboard, smart segmentation, and excellent support make it an essential tool in our growth strategy.

We always want out users of AllEvents engaged with best Events and happenings curated for them. For making this all possible, Clevertap is the best finding of ours.

What do you like best about the product?

i like these features of ClaverTap
- event tracking
- push notification
- user segmentation
- customer support
- easy Flutter SDK integration

What do you dislike about the product?

Support specifically for deeper integration issues can be more responsive as it is tough to explain the exact requirement over emai.

What problems is the product solving and how is that benefiting you?

- sending push notification [android, ios, web] ex. we sending trend base notification for event recomandation
- user journey tracking ex. on which part of screen user clicking more..

What do you like best about the product?

Ifind creating and launching campaigns with CleverTap remarkably straightforward thanks to its intuitive interface. Its user-centric design eliminates technical hurdles, allowing me to focus on strategy and messaging rather than setup. This streamlined workflow boosts efficiency and ensures timely, targeted outreach.

What do you dislike about the product?

I can’t run two completely different campaigns—with unique titles and creatives—on the same audience segment at once. that means i have to finish one test before i can launch the next, which slows me down. it’d be awesome if cleverTap let me test multiple versions side by side so i can optimize faster. I can't also target users through MSISDNs we have to convert to user IDs to create our segments.

What problems is the product solving and how is that benefiting you?

Clevertap takes the headache out of manual user targeting and juggling different messaging tools—I can launch push, in-app, and WhatsApp campaigns from a single dashboard. this speeds up campaign roll-out and means we see engagement lifts almost instantly. by cutting out dev handoffs and Excel wrangling, i’ve freed up hours each week to focus on crafting better messages.

What do you like best about the product?

I use CleverTap for my day-to-day work as a Marketing Intern at AllEvents. So far, my experience has been super amazing with it. The support team is very responsive, my doubts get cleared easily and overall the analytics help me track the performance of my campaigns as well

What do you dislike about the product?

There is nothing specific that comes to my mind. So far, the experience has been pretty good

What problems is the product solving and how is that benefiting you?

The ability to send push notifications and get real-time analytics tracking on has helped me smoothen my work.