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Clevertap: Easy Integration and Versatile
What do you like best about the product?
What I appreciate about Clevertap is how simple it is to integrate with other platforms. I also value that it offers a wide range of solutions all within a single platform.
What do you dislike about the product?
To ensure the platform is as effective as possible, it is crucial to have an internal team that can support operations and adapt alongside platform upgrades. However, it can sometimes be challenging to maintain the necessary technical resources within the organization.
What problems is the product solving and how is that benefiting you?
Having both the app and channel analytics available in one place makes it much easier for me to manage growth and run marketing campaigns more efficiently.
Clevertap: Versatility and multichannel capability for personalized campaigns
What do you like best about the product?
I like it a lot, as personally we can create different campaigns for the company.
What do you dislike about the product?
I like how versatile and multichannel Clevertap can be, as we can target the user in different ways.
What problems is the product solving and how is that benefiting you?
Sometimes clevertap can be very repetitive and in the end it makes work easier with its segments and many other things.
Best CRM Tool To Setup Daily Campaigns
What do you like best about the product?
I am very friendly with using Clevertap on a daily basis. Setting up daily campaigns, journeys, and other campaigns is very easy to implement. even API integration is easy to do on Clevertap. Clevertap support is excellent... we always get a dedicated support agent and spokesperson to solve problems in real time.
What do you dislike about the product?
To be honest... I have not faced any challenges yet with Clevertap, so its very hard for me to provide points that I dislike the most. Sometimes I face issues with insights or analytics in journey campaigns.
Clevertap has provided a solution for this, but there is still a lot more room to improve that feature.
Clevertap has provided a solution for this, but there is still a lot more room to improve that feature.
What problems is the product solving and how is that benefiting you?
I only faced challenges with insights in journey campaigns, nodes, and related areas. but Clevertap has now provided a solution for this... they have built Engagement metrics section, which shows daily outcomes with just one click.
Clevertap makes my work easier
What do you like best about the product?
I can access a wide variety of automations, which is really convenient. Even when I need to make adjustments, I don't have to stop the automations; I can simply edit them and let them continue running.
What do you dislike about the product?
The waiting time during the upload of segments and properties can be frustrating.
What problems is the product solving and how is that benefiting you?
The most important feature for me is the ability to track users throughout every stage of each product funnel. This allows me to set up remarketing or automations to address any gaps where users might drop off during their experience. The automations and journeys are extremely helpful for my team, as they enable us to run hundreds of experiments and clearly view the results, which greatly benefits our growth efforts. Additionally, the platform makes it easy and intuitive to reach our users across multiple channels, such as push notifications, pop-ups, app inbox, email, SMS, or WhatsApp. This efficiency in creating and segmenting campaigns is a significant advantage for us.
customer retention and upselling the bar
What do you like best about the product?
this hlpe in raising the bar and upseelng our oridtct thrugh amaizng emaik feature we ca scgedue an ddo the target marketingthorugh the maier swhich gelped in gain the best resukts for the overal correct this
What do you dislike about the product?
Pricing figures can be restructured, and this will help us gain an advantage from these tools.
What problems is the product solving and how is that benefiting you?
Upselling and upscaling the business while maintaining a good retention rate of existing customers.
Good Experience Overall, Just a Few Hiccups
What do you like best about the product?
’ve been using Clevertap for a little while now and honestly, I’m impressed with how clean and simple it is to get started. The design feels modern and the performance is pretty smooth, which makes it easy to rely on day to day. Best way to retain customer.
What do you dislike about the product?
pricing can be improved and they can offer some better deals, this will definitely help more small business to understand the game of customer retention.
What problems is the product solving and how is that benefiting you?
It helped me understand customer behaviour and work on retaining them through emails. CleverTap’s regular suggestions also helped me sustain my current customers while creating opportunities to gain new ones.
Tool to help you understand Customer Behaviour
What do you like best about the product?
It helps me understand the customer pattern and this way I can easily make the changes in our strategies to get the desire results.
What do you dislike about the product?
The cost can be bit more reasonable this way we can we leaverage this more.
What problems is the product solving and how is that benefiting you?
It is helping me understand the consumer behaviour and resolving the issue in our business. It is really helpful and easy to use tool.
Easy to use and handle all the execution across channels
What do you like best about the product?
Day to Day execution is simple and also I live the journey things it's really simple and impactful and some pointers that mentioned below.
-Customer Segmentation
-RFM Analysis
-Emailers
-Boards
-Customer Segmentation
-RFM Analysis
-Emailers
-Boards
What do you dislike about the product?
I think analytics could me more simpler.
What problems is the product solving and how is that benefiting you?
-Targeting right users by segmenting them with their behaviour
-Insight like CTR, Conversions, Revenue etc
- Building Reports
-A/B Testing
-Insight like CTR, Conversions, Revenue etc
- Building Reports
-A/B Testing
Awesome tool for CRM
What do you like best about the product?
Customer journy and CRM, Marketing flow - easy intergration
What do you dislike about the product?
cost is bit higher, Also support we get from clevertap is not good
What problems is the product solving and how is that benefiting you?
CRM
An easy tool to manage the emails capturing
What do you like best about the product?
The platform makes it super easy to create and send personalized email campaigns. The drag-and-drop builder is really intuitive, so you don’t need to be a design expert to make things look great. Plus, the ability to segment your audience based on real-time data has been wont
What do you dislike about the product?
Pricing can be done bit reasonable so small business can manage to use this amazing tool too.
What problems is the product solving and how is that benefiting you?
Reducing the churn rate, by using this tool we make them our clients again.
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