Sold by: LogicMonitor
Deployed on AWS
LogicMonitor's automated SaaS performance monitoring platform provides IT Ops teams with end-to-end visibility and actionable metrics to manage today's sophisticated on-premise, hybrid and cloud IT infrastructures. Deploy and manage your monitoring faster and automatically with Auto-Discovery of devices. Act on infrastructure performance data using built-in and customizable dashboards, performance forecasting, and full reporting. Use built-in workflow capabilities including alerting routing and escalation management to improve IT team response.
4.5
Overview
LogicMonitor is the leading SaaS-based, performance monitoring platform for Enterprise IT. With coverage for thousands of technologies, LogicMonitor provides granular visibility into infrastructure, cloud and application performance across hybrid and cloud infrastructures. Automated device discovery, preconfigured alert thresholds and rich, customizable dashboards, come together to give IT teams the speed, flexibility and actionable insights to succeed in today's competitive markets.
Simply install a LogicMonitor Collector and add devices via network scan, bulk add, or orchestration tool of choice. The Collector automatically recognizes devices in your infrastructure and immediately begins collecting performance metrics. From there, use LogicMonitor's flexible data collection mechanism to pull metrics from virtually any device or API, then create graphs, dashboards, and custom alerts to quickly view application status and analyze trends.
Highlights
- End-to-end AWS Migration Monitoring: Ensuring migrated resources perform as intended with panoramic visibility into on-premises and AWS services in a single-pane view. Agentless Collector provides hybrid and multi-cloud visibility in minutes, not days or weeks. Low cost of ownership as teams are not having to constantly upgrade agents to support new features. Devices are recognized and instantly auto-configured based on best practices.
- Complete visibility into cloud services: visualize cloud performance, availability, and ROI alongside your monitored on-premises infrastructure for a complete view into hybrid and multi-cloud environments.
- Automated device configuration for 2,000+ technologies: LogicMonitor detects what to monitor, what to graph, and what to alert on, automatically, to give you intelligent, actionable monitoring.
Details
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Buyer guide
Gain valuable insights from real users who purchased this product, powered by PeerSpot.
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Enterprise Package | Enterprise Package - Local Collector Devices | $22,000.00 |
LM APM Metrics | <50 datapoints pushed via API or scraped via OpenMetrics integration | $3,000.00 |
LM APM Synthetics | Up to 1000 invocations of selenium-recorded synthetic tests | $3,000.00 |
LM APM Traces | Up to 1m application spans | $3,000.00 |
Layered AI | Layered AI | $120,000.00 |
LM Cloud | Cloud Resources | $3,000.00 |
LM Cloud IaaS | See quote | $22,000.00 |
LM Cloud PaaS | See quote | $3,000.00 |
LM Config | Configuration Monitoring and Alerting | $1,500.00 |
LM Container Monitoring | Container Resources | $3,000.00 |
Dimension | Cost/unit |
|---|---|
Additional usage as defined in Sales Order Form (Private Offers Only) | $0.01 |
Dimensions summary
You buy this platform as a contract made up of separate units you combine to fit your environment. Core infrastructure counts by resource type, including cloud, IaaS, PaaS, containers, and wireless access points. Application monitoring bills separately by metrics, synthetic tests, and traces. Log and inspector units bill per GB, with monthly, yearly, or unlimited retention choices that affect price. Other independent add-ons cover config, service insight, website, SaaS, cost optimization, AI, and integration options. Support and extra usage come as separate quoted lines. You scale by adding units per category as your needs grow.
Top-of-mind questions for buyers
Units count by resource type. One on-prem monitored device, one cloud IaaS resource, seven cloud PaaS resources, or five wireless access points each equal one unit. For containers, seven pods equal one unit. Your account team estimates the unit count that fits your environment.
LM Logs and LM Inspector bill per GB of data. You choose one-month retention, one-year retention, or unlimited retention for logs. Longer retention lines cost more because data stays stored longer. You can filter data before ingestion to control the GB volume you are billed for.
APM bills across three separate lines. LM APM Metrics counts datapoints pushed via API or scraped. LM APM Synthetics counts synthetic test invocations. LM APM Traces counts application spans. Each meters independently and adds to your invoice, so the metric matching your heaviest usage drives that portion of cost.
www.logicmonitor.com+2
Helpful?
Vendor refund policy
Custom pricing options
Request a private offer to receive a custom quote.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By LogicMonitor
By Dynatrace
By SolarWinds
Top
10
In Monitoring and Observability, Migration
Top
10
In Observability, Migration
Top
25
In Log Analysis
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Automated Device Discovery and Configuration
Automatic recognition and configuration of 2,000+ technologies with preconfigured alert thresholds and best practices-based setup without manual intervention
Agentless Monitoring Architecture
Agentless Collector deployment enabling hybrid and multi-cloud visibility with reduced operational overhead and no requirement for continuous agent upgrades
Unified Multi-Environment Visibility
Single-pane-of-glass monitoring across on-premises, hybrid, and multi-cloud infrastructures including AWS services with panoramic performance visibility
Flexible Data Collection Mechanism
Capability to pull metrics from virtually any device or API with support for custom graphs, dashboards, and alerts for application status analysis and trend identification
Performance Forecasting and Customizable Dashboards
Built-in performance forecasting capabilities combined with rich, customizable dashboards and full reporting functionality for actionable infrastructure insights
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for seamless deployment and correlation
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open-Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment
Quick installation and easy configuration designed for rapid time to value with minimal setup complexity
Standard contract
No
No
Customer reviews
Harjoth Sudan
Proactive monitoring has reduced incident response time and provides clearer infrastructure visibility
Reviewed on Sep 07, 2026
Review provided by PeerSpot
What is our primary use case?
LogicMonitor helps me with proactive monitoring and faster incident detection, allowing issues to be automatically monitored and action to be taken quickly without waiting for a user to report them.
For a specific example of how LogicMonitor has helped with proactive monitoring and faster incident detection in my work, we use it for proactively monitoring our servers and main applications. It helps us track these systems, and if anything comes up, it flags it immediately. We track CPU, memory, and application performance, which helps us investigate issues quickly and resolve them as soon as possible.
I also want to add that LogicMonitor alerts when it detects latency, which is part of my main use case.
What is most valuable?
The best features LogicMonitor offers include the alerting system, which is amazing and helps tremendously, and I also feel that the dashboards are valuable.
What stands out about the alerting system is that the dashboards provide a clear idea of how the system is functioning, offering clear visibility into our infrastructure.
For the alerting system, it helps that we do not have to wait for a user to report an issue. We get alerts quickly and can resolve the issue as soon as possible, which provides significant value.
LogicMonitor has positively impacted my organization by improving visibility and incident response time, as the team does not have to spend much time manually troubleshooting. This allows issues to be solved earlier and provides better return on investment on our product.
I can share that the incident response time has reduced significantly, and we spend considerably less time on troubleshooting now.
What needs improvement?
I think LogicMonitor can be improved by having alert prioritization. Sometimes important alerts get delayed while unimportant alerts come through, so prioritization would help address this issue.
Additionally, LogicMonitor generates too many alerts, so alert prioritization would help manage alert fatigue.
For how long have I used the solution?
I have been using LogicMonitor for three years.
What other advice do I have?
LogicMonitor has been very useful for monitoring, and the alerting functionality helps tremendously.
The reason I rate LogicMonitor as an eight out of ten overall is that the monitoring capabilities help significantly, but the setup requires technical knowledge and considerable time.
Regarding LogicMonitor's AI capabilities, for governance, we look for role-based access, which helps tremendously. From a security point of view, its AI capabilities are highly secured for us currently.
LogicMonitor has AI transparency that is helpful. Regarding the accuracy and reliability of output, I find its AI to be very accurate, and we rely on it significantly. We do verify the output once, but then it proves to be helpful.
My advice to others considering LogicMonitor is that for organizations which have infrastructure monitoring needs, this solution can help significantly in proactively receiving alerts for their IT infrastructure.
I would rate LogicMonitor overall as an eight out of ten.
Harry E.
Forecasting That Feels Instant alongwith Confidence Intervals.
Reviewed on Sep 02, 2026
Review provided by G2
What do you like best about the product?
I work at Ford as an embedded software engineer, so I end up staring at dashboards all day. The forecasting features are probably my favorite, even though a big part of my responsibilities is watching alerts. I like that you can slide the training window around and the graph updates immediately on screen. I also spent way too long playing with the confidence intervals, just to see what would happen.
What do you dislike about the product?
The forecasting settings are really hard to grab and find. Also the CSV export is useless for me because it only gives old data. I need the future points for my Python operations but I always end up copying numbers by hand which gets old real quick.
What problems is the product solving and how is that benefiting you?
We needed to predict when our in-vehicle database would max out. Rather than spending hours manually crunching numbers, I used the tool to disregard the temporary data spikes from a bad sensor last month. It gave me the exact date (June 15th). This saved me hours of work and made my prediction report a huge success with management.
Suban Sarkar
Automated alerts have transformed incident response and keep network issues under tight control
Reviewed on Aug 16, 2026
Review from a verified AWS customer
What is our primary use case?
My main use case for LogicMonitor is network monitoring. Whenever we see an alert in the network, we go to LogicMonitor, access the specific host, and identify the parameter or reason causing the alert. LogicMonitor uses SNMP to pull data from devices, and as a network engineer, SNMP is a valuable tool. There are other tools available that are better than SNMP and can also be used in LogicMonitor.
LogicMonitor is integrated with ServiceNow. Whenever a device has a certain problem, we define what the problem is. For example, if a particular device has multiple interfaces and one critical interface is down, LogicMonitor generates an alert through SNMP polling from the devices and sends that alert to ServiceNow through the CI/CD pipeline, which is integrated with ServiceNow. ServiceNow generates an incident, sends it to the specific support queue, and support team members are assigned to the specific ticket to help resolve it.
Additionally, LogicMonitor's dashboard is essential for monitoring, allowing us to see high bandwidth utilization or instances where someone in the network is using bandwidth improperly, such as watching a Netflix video and impacting the network. We can see these metrics on the dashboard in LogicMonitor.
What is most valuable?
Integrating LogicMonitor with ServiceNow has made things much faster. Whenever there is an alert, it automatically triggers an incident to the queue, and we have a response SLA time for ServiceNow, which requires engineers to assign incidents within 15 minutes according to the current rule set. LogicMonitor reduces business impact because it works as a monitoring and alerting tool, while ServiceNow is a support tool. When integrated, they work exceptionally well and help keep the business running smoothly.
LogicMonitor offers several best features, which include the dashboard, alerting, log analysis, and some AI features that create automatic network diagrams. These are the main key features that LogicMonitor has.
I rely the most on alerting as the best feature because it creates tickets in ServiceNow to resolve problems. The dashboard is my second choice because it provides an overview of what is going on in my network.
What needs improvement?
Currently, I do not see any improvements needed for LogicMonitor. Improvements depend on how the user engages with the tool, and this completely depends on the person using LogicMonitor.
For how long have I used the solution?
I have been using LogicMonitor since January 2024, so it has been more than two years.
What do I think about the stability of the solution?
LogicMonitor is absolutely stable and has no downtime.
What do I think about the scalability of the solution?
LogicMonitor's scalability is great.
How are customer service and support?
I am confident that LogicMonitor's customer support is good because our client team has never been dissatisfied with customer support whenever needed for any issues or version upgrades.
Which solution did I use previously and why did I switch?
I work on multiple projects where previous ones used SolarWinds, while others used ThousandEyes. The current project is using LogicMonitor. It is not up to me; it depends on what the client wants and what tools they choose to use in the network.
What other advice do I have?
LogicMonitor has positively impacted my organization by making our business run very smoothly. Whenever there is a problem, it triggers an alert that goes into ServiceNow, which then generates an incident. This entire process happens within just two to five seconds, which allows the support team to jump into the problem and be ready to resolve the issue.
I do not have positive answers regarding the governance and security of LogicMonitor's AI capabilities. We do not utilize AI very much in LogicMonitor, so I may not be able to answer questions comprehensively because everything we create operates automatically. Therefore, we are not dependent on LogicMonitor's AI at this time.
We purchased LogicMonitor through the AWS Marketplace.
LogicMonitor is absolutely stable and has no downtime.
Everybody should use LogicMonitor based on the reasons I have already provided. The overall rating I would give for this product is 9 out of 10.
Which deployment model are you using for this solution?
Private Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
Amazon Web Services (AWS)
Tejas P.
Best-in-Class UI, Performance, and Support from LogicMonitor
Reviewed on Jul 16, 2026
Review provided by G2
What do you like best about the product?
Best UI and performance of the tool to get to know about alerting
Great level of ROI by using this tool, Support and onboarding help is always great with LogicMonitor, It provides integration with Teams which is the best to get the alert directly in Teams channel. AI is introduced to make the process faster
Great level of ROI by using this tool, Support and onboarding help is always great with LogicMonitor, It provides integration with Teams which is the best to get the alert directly in Teams channel. AI is introduced to make the process faster
What do you dislike about the product?
there is nothing to dislike about LogicMonitor at this point of time
What problems is the product solving and how is that benefiting you?
Great level of alerting configuration and wide variety of network firewall products can be configured.
Information Technology and Services
Wide-Ranging Integrations Across Cloud and On-Prem
Reviewed on Jul 15, 2026
Review provided by G2
What do you like best about the product?
It offers a wide range of potential integration methods across both cloud and on-premises platforms and infrastructure.
What do you dislike about the product?
It’s difficult to simply suppress linked alerts without having to do additional configuration. Also, many of the more advanced features seem to require a higher-cost subscription tier.
What problems is the product solving and how is that benefiting you?
It provides reliable assurance that our monitoring data is consistently captured and that historical metrics are easy to review. Its stability gives us confidence that we can identify root causes, correlate incidents, and then adjust monitoring thresholds or address any component that may be failing.