Sold by: SolarWinds
Deployed on AWS
Unified observability, purpose-built for DevOps teams to gain comprehensive visibility for cloud-native, custom web applications.
4.3
Overview
SolarWinds Observability SaaS is purpose-built for DevOps and IT teams and provides unified and comprehensive visibility for cloud-native, custom web applications and from across the environment including applications, infrastructure, logs, databases, networks, and digital experiences.
Service relationship views, dependency maps, and multi-level drill-downs are built to ensure optimal service levels and user satisfaction with key business services.
Key Features
- Unified application and infrastructure data delivers comprehensive visibility
- Support for open-source frameworks, container technologies, and third-party integrations
- AIOps enhanced with machine learning to help simplify the management of distributed environments and reduce alert fatigue
- Automated instrumentation and dependency mapping
- Quick to install and easy to use for superior time to value
- Integrates easily with SolarWinds Hybrid Cloud Observability
For custom pricing options, including different Logs retention periods or a private contract, please contact Sales@SolarWinds.com for a private offer.
See Additional Support below to sign up for a free trial or a custom demonstration.
Highlights
- Eliminate tool sprawl and gain comprehensive, single-pane-of-glass visibility with actionable intelligence across applications, infrastructure, websites, databases, networks, and user experiences
- Accelerate issue resolution with built-in intelligence and actionable insights driven by data from across the environment
- Reduce alert fatigue with AIOps, machine learning (ML), and a customized metrics-powered solution designed to automatically prioritize and surface real problems
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Deployed on AWS
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Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Application | Application Observability - Per Application Instance | $34.00 |
Network & Infrastructure | Network Device 1:1, Host 1:1, Non-host Cloud Svcs 3:1, Container 10:1 | $15.00 |
DEM Synthetics | Digital Experience Observability - Packs of 10 Uptime Checks | $13.00 |
DEM RUM | Digital Experience Observability - Packs of 100,000 page views | $13.00 |
Logs | Log Observability - Per GB and Searchable Retention at 15 days | $11.00 |
Database Observability | Database Observability - Per database instance, physical or virtual | $88.00 |
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By SolarWinds
By Dynatrace
Top
25
In Log Analysis
Top
10
In Generative AI, Log Analysis
Top
10
In Observability, Migration
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
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Cost effectiveness
Positive reviews
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AI generated from product descriptions
Unified Observability Platform
Comprehensive visibility across applications, infrastructure, logs, databases, networks, and digital experiences through a single-pane-of-glass interface
AIOps and Machine Learning
AIOps enhanced with machine learning capabilities to simplify management of distributed environments and automatically prioritize alerts to reduce alert fatigue
Automated Instrumentation and Dependency Mapping
Automated instrumentation with dependency mapping and service relationship views to identify multi-level relationships across services
Open Source and Container Support
Support for open-source frameworks, container technologies, and third-party integrations for cloud-native environments
Rapid Deployment and Integration
Quick installation with automated setup and easy integration with SolarWinds Hybrid Cloud Observability for reduced time to value
AI-Powered Root Cause Analysis
Automatically investigates alerts and pinpoints root causes with 5x faster analysis capabilities.
Natural Language Query Interface
Enables querying of observability data using conversational natural language to identify issues and receive actionable insights.
Real-Time Anomaly Detection
Detects system anomalies in real-time to prevent incidents before they impact users.
OpenTelemetry Integration
Supports standardized OpenTelemetry integration for unified data collection across logs, metrics, and traces in cloud-native environments including Kubernetes, serverless, and microservices.
Multi-Tiered Storage Architecture
Implements multi-tiered storage and data management capabilities to optimize telemetry costs and achieve 30% to 50% cost savings.
Full-Stack Observability
End-to-end monitoring of AWS applications and infrastructure from code level insights to end-user tracing with robust configuration options
AI-Powered Root Cause Analysis
Davis AI engine performs precise root cause analysis showing causation and correlation to drive automated remediation and reduce mean time to resolution
Generative AI Application Monitoring
Real-time monitoring, optimization, and security of Generative AI applications, LLMs, and agentic workflows with cost optimization, hallucination detection, and PII leakage guardrails
Runtime Application Security
Built-in Runtime Application Self-Protection that autonomously detects and blocks threats across AWS-hosted applications with real-time vulnerability and threat detection
AWS Native Integration
Out-of-the-box compatibility with 100+ AWS native technologies including EC2, Lambda, ECS, EKS, Fargate, Bedrock, and EventBridge for correlated event and performance analysis
Validated by AWS Marketplace
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GDPR
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ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
Ariel R.
Efficient Infrastructure Monitoring with Fast Issue Resolution
Reviewed on Jul 22, 2026
Review provided by G2
What do you like best about the product?
I use SolarWinds Observability to monitor all my infrastructure in networking, servers, and applications. I really like the audit security feature. It works well for me, and overall, this space is something I enjoy. The initial setup was so easy.
What do you dislike about the product?
I find the connection to monitoring WAN on SD-WAN services potentially problematic.
What problems is the product solving and how is that benefiting you?
I use SolarWinds Observability to monitor my infrastructure, reducing issue response time and improving audit security.
Janet Z.
SolarWinds Observability - Better Monitoring, Faster Resolution
Reviewed on Jul 22, 2026
Review provided by G2
What do you like best about the product?
The ability to bring together telemetry from different parts of a complex environment into a single view, making it easier to detect issues early, troubleshoot faster, and improve operational reliability. This aligns closely with CBA's broader observability strategy of standardisation, improved data quality, and faster insight into system health.
What do you dislike about the product?
My main concern is that the volume of telemetry and alerting can become overwhelming without strong standards and governance. The platform is most effective when data is consistently instrumented and managed across teams.
What problems is the product solving and how is that benefiting you?
SolarWinds Observability helps solve the challenge of monitoring complex applications and infrastructure by providing centralised visibility into system health, performance, and operational telemetry. For CBA, this supports faster incident detection and resolution, improved service reliability, more consistent observability practices, and reduced operational complexity through standardised monitoring and insights
Telecommunications
Solar Winds Observability, and Service Management Platform
Reviewed on Jul 22, 2026
Review provided by G2
What do you like best about the product?
Accelerate digital transformation through a multi-OEM ecosystem, enabling ubiquitous network connectivity, simplified management, and enhanced digital experiences. Drive greater agility and operational efficiency while minimizing IT investment and complexity.
What do you dislike about the product?
he solution is technically sound; however, the commercial investment required for SolarWinds, when integrated into the end-to-end managed services offering comprising hardware and services, exceeds the targeted business case thresholds
What problems is the product solving and how is that benefiting you?
For on-premises networking environments, SolarWinds provides comprehensive monitoring and management of network nodes through a centralized NOC (Network Operations Center). It enables remote visibility, proactive fault detection, performance monitoring, alerting, and troubleshooting, helping IT teams improve operational efficiency while ensuring network availability and reliability
MJ S.
Highly recommended for organizations looking to modernize their monitoring strategy.
Reviewed on Jul 21, 2026
Review provided by G2
What do you like best about the product?
Unified observability platform for metrics, logs, traces, and alerts
Strong hybrid cloud and multi-cloud monitoring capabilities
Powerful APM and distributed tracing features
Intuitive user interface and visualization tools
Scalable SaaS architecture
Strong hybrid cloud and multi-cloud monitoring capabilities
Powerful APM and distributed tracing features
Intuitive user interface and visualization tools
Scalable SaaS architecture
What do you dislike about the product?
Costs can increase significantly in large-scale deployments
Some advanced features require additional tuning and expertise
Initial setup of custom monitoring scenarios may take time
Some advanced features require additional tuning and expertise
Initial setup of custom monitoring scenarios may take time
What problems is the product solving and how is that benefiting you?
SolarWinds Observability is a comprehensive cloud-native monitoring and observability platform that provides organizations with deep visibility across infrastructure, applications, networks, databases, and end-user experiences. It combines traditional monitoring capabilities with modern observability features, making it a strong choice for businesses looking to simplify IT operations and improve service reliability.
Rock K.
SolarWinds Observability is very helpful
Reviewed on Jul 21, 2026
Review provided by G2
What do you like best about the product?
SolarWinds Observability is also good with monitoring multiple services and resources in one central dashboard, that allows us to act proactively instead of constantly reacting to situations.
What do you dislike about the product?
I have not used it long enough to discover serious dislikes that would be worth meantioning.
What problems is the product solving and how is that benefiting you?
instead on monitoring manually all servers and services SolarWinds Observability when configured to do so, can monitor and restart those services if they go down for example.