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    Dynatrace Platform Subscription (Contracts)

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    Sold by: Dynatrace 
    Deployed on AWS
    Dynatrace's unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences.

    Overview

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    Dynatrace empowers your journey to a well-architected AWS cloud with intelligent observability of your complete AWS environment. With Dynatrace, you can:

    • Instant full-stack observability with no manual configuration. End-to-end monitoring of your AWS applications and infrastructure, from code-level insights to end-user tracing
    • Automatically discover all EC2 instances running in Availability Zones by leveraging CloudWatch API and continuously optimize for efficiency and cost
    • Migrate onto AWS faster with automation and intelligence to ensure stability, reliability, and performance of critical services and applications
    • Optimize delivery pipeline with an AI-driven DevOps methodology that automates SLO verification to ensure the most stable and performative releases
    • Improve mean time to resolution with precise root cause analysis showing causation and correlation to drive automated remediation
    • Analyze highly complex and dynamic ecosystems and billions of events in real-time
    • Real-time application security for runtime applications for instant detection and blocking of vulnerabilities and threats
    • Out-of-the-box, Dynatrace works with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90+ other AWS native technologies

    This listing is intended for use with a Private Offer for a Dynatrace Platform Subscription. A Dynatrace Platform Subscription provides you the flexibility to use any Dynatrace capability at any volume, anytime. Have questions or want a custom quote? Contact us at aws@dynatrace.com .

    Highlights

    • Automatic: Zero-touch configuration, continuous delivery, and relationship mapping in real-time. Instant answers and precise causation.
    • Full stack and AI at the core: Understand all the relationships and independencies, top to bottom, from end-user experience to infrastructure health. Our radically different AI engine, Davis, processes billions of dependencies for instant accurate answers beyond human capabilities.
    • Runtime application self-protection: Immediately detect vulnerabilities in your AWS cloud applications and automatically block threats.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Dynatrace Platform Subscription (Contracts)

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    DPS Annual Commitment
    Dynatrace Platform Subscription annual commitment
    $100,000.00

    Additional usage costs (1)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    DPS On-demand units apply for any usage above the annual commit
    $1.00

    Vendor refund policy

    This is a custom contract with terms and conditions determined between you and Dynatrace

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Free built-in support via forum and support portal. Enterprise Support is available for at additional cost.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Observability, Migration
    Top
    10
    In Generative AI, Log Analysis
    Top
    10
    In Analytic Platforms

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Observability
    "Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
    Cloud Infrastructure Monitoring
    "Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
    AI-Driven Analytics
    "Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
    Runtime Application Security
    "Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
    Multi-Cloud Technology Support
    "Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
    Artificial Intelligence Analysis
    Advanced AI agent that automates data analysis and accelerates root cause investigations
    Telemetry Data Integration
    Supports unified visibility across logs, metrics, and traces for cloud-native environments
    Anomaly Detection
    Real-time system anomaly detection to proactively prevent potential incidents
    OpenTelemetry Compatibility
    Flexible integration with OpenTelemetry standards for standardized observability pipelines
    Multi-Architecture Support
    Native compatibility with modern architectures including Kubernetes, serverless, and microservices environments
    Network Topology Visualization
    Comprehensive visualization of network infrastructure across AWS regions, VPCs, Kubernetes clusters, and hybrid environments
    Traffic Analysis and Telemetry
    Advanced network traffic exploration and telemetry collection with real-time performance metrics and detailed mapping capabilities
    Synthetic Monitoring
    Global performance testing and monitoring using public and custom-deployed agents to detect and analyze network performance issues
    Security and Threat Detection
    Advanced threat detection mechanisms including DDoS attack mitigation, botnet identification, route leak prevention, and BGP hijacking monitoring
    Network Device Monitoring
    Integrated collection and analysis of polled and streaming metrics for assessing physical and virtual network device health and activity

    Security credentials

     Info
    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    4.5
    2 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    100%
    0%
    0%
    0%
    2 AWS reviews
    |
    1343 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Ratmir Balajayev

    Full-stack monitoring offers comprehensive insights into user interaction patterns

    Reviewed on Jul 09, 2025
    Review from a verified AWS customer

    What is our primary use case?

    Our primary use case for Dynatrace  is full-stack monitoring. We use it to monitor the performance and availability of our applications, infrastructure, and services. It helps us quickly detect issues, analyze user behavior, and perform root cause analysis using AI-powered insights.

    How has it helped my organization?

    Dynatrace  has significantly improved our organization by providing full-stack visibility and automated root cause analysis. It helps us detect and resolve issues faster, reduce downtime, and improve user experience. The OneAgent simplifies deployment, and the AI-powered insights allow our team to focus on innovation instead of firefighting.

    What is most valuable?

    We use Dynatrace full-stack monitoring because it allows us to trace issues across the entire stack — from user interactions to backend infrastructure. It’s very effective for identifying where problems occur, making it highly valuable for end-to-end observability.

    Dynatrace's user behavior monitoring and analysis also works well. It provides powerful insights into user interaction patterns, session behavior, and user experience metrics, which help us understand how our applications are being used.

    One of the features I appreciate most is the OneAgent. We only need to install a single agent per host, and it automatically collects metrics, logs, traces, events, and more — without requiring multiple separate tools or manual instrumentation.

    We also benefit from Dynatrace’s AI-powered anomaly detection. The Davis AI engine detects unusual patterns, performs root cause analysis, and sends smart alerts — all automatically, which significantly improves our incident response time.

    What needs improvement?

    More customizable dashboards

    Better log search and retention features

    Easier tagging and permission management at scale

    Improved mobile app monitoring support

    reduction in costpricing 

    For how long have I used the solution?

    I have been working with Dynatrace monitoring and other monitoring systems for about three years. During this time, I’ve gained hands-on experience with full-stack observability, user behavior analysis, anomaly detection, and automated root cause analysis using Dynatrace.

    What do I think about the stability of the solution?

    Dynatrace is very stable and reliable. Its OneAgent runs with minimal impact on system performance, and the platform itself experiences very few outages. Regular updates and proactive monitoring by Dynatrace ensure high availability and consistent performance, which is critical for our continuous monitoring needs.

    What do I think about the scalability of the solution?

    Dynatrace scales very well across different environments, from small setups to large enterprise systems. Its automatic discovery and instrumentation make it easy to manage thousands of hosts, containers, and services without significant overhead. The platform handles high data volumes efficiently and maintains performance, making it suitable for dynamic cloud-native and hybrid environments.

    How are customer service and support?

    My experience with Dynatrace customer service and support has been positive. The support team is responsive and knowledgeable, providing timely assistance for technical issues. Additionally, the available documentation and community resources help resolve many questions quickly. Occasionally, complex issues may require escalation, but overall, the support experience is reliable.

    How would you rate customer service and support?

    Neutral

    Which solution did I use previously and why did I switch?

    We previously used a full monitoring system with Zabbix , which worked well but required a lot of manual configuration and maintenance. With Dynatrace, we benefit from extensive automation tools that significantly reduce manual effort. This automation is a key difference that sets Dynatrace apart from Zabbix  and other monitoring solutions.

    How was the initial setup?

    The initial setup of Dynatrace is generally straightforward thanks to the OneAgent, which automates discovery and instrumentation across the environment. However, configuring advanced features, custom dashboards, and integrations can be more complex and may require some learning and planning. Overall, the automation significantly reduces manual effort compared to traditional monitoring tools.

    Which other solutions did I evaluate?

    Dynatrace is ideal for clients who need advanced, automated monitoring. However, some clients may not fully understand its value and might not need to invest in a high-end solution if their requirements can be met with free tools like Zabbix.

    What other advice do I have?

    The SaaS version of Dynatrace is typically suitable only for proof of concept (POC) purposes. When customers commit to Dynatrace, they usually opt for the managed version for production use.

    Overall, I would rate Dynatrace 9 out of 10 as a product solution.

    Which deployment model are you using for this solution?

    On-premises

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Karolos G.

    My experience as a Dynatrace Partner

    Reviewed on Jul 08, 2025
    Review provided by G2
    What do you like best about the product?
    Dynatrace offers a great platform for combined observability and visibility for my infrastructure, apps and services. It offers a big variety of features, that are easy to integrate and install.
    What do you dislike about the product?
    Dynatrace has a big learning curve. Most things are user friendly but require a lot of reading to get used to. Also at times the customer support at tickets is a bit too slow
    What problems is the product solving and how is that benefiting you?
    Dynatrace helps to combine all observability tools in one platform. There is no need to have many different platforms, views logs and alerts on different platforms, you can see everything in the Dynatrace tenant and its dashboards.
    Mohd S.

    Really great tool for system stats monitoring

    Reviewed on Jun 27, 2025
    Review provided by G2
    What do you like best about the product?
    Get pure path to find the cause of system slowness.
    What do you dislike about the product?
    Make system slower at times due to lot of logger.
    What problems is the product solving and how is that benefiting you?
    Application monitoring to find the system slowness and requests taking more time to serve.
    Pedro-Torres

    Has improved how we assess and optimize operational efficiency

    Reviewed on May 19, 2025
    Review provided by PeerSpot

    What is our primary use case?

    I see you did the research into Dynatrace  and OpenTelemetry  on the website. Are you an expert or user of this product? Let me confirm that you say you're just a user of Dynatrace . Are you a customer? We have your email as ptorres@bankinter.com.

    What is most valuable?

    Could you mention some advantages of this product?

    What needs improvement?

    Some new features could be added to Dynatrace to make it better. Can you mention some examples of what new functions can be added to Dynatrace to make it better?

    What was my experience with deployment of the solution?

    What about maintenance? Is it easy to support and maintain the product?

    What do I think about the stability of the solution?

    What about the stability of Dynatrace? Do you think the solution is very stable, or maybe you see some glitches or latency issues sometimes?

    What do I think about the scalability of the solution?

    What about the scalability of Dynatrace? Do you think the solution is scalable or maybe there are some limitations on the scalability part?

    How are customer service and support?

    What rating would you give to technical support from Dynatrace? 1 is bad support, 10 is very good support?

    How would you rate customer service and support?

    Positive

    How was the initial setup?

    What about installation? Is it easy to install, or can installation be difficult?

    What was our ROI?

    Does the solution save you time and money? Is it effective for time and money or not effective?

    What's my experience with pricing, setup cost, and licensing?

    If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it? Is price the main problem or do you have some other problems with the product?

    What other advice do I have?

    Buenos dĂ­as. I apologize for interrupting. This position is for an IT Project Manager. As for this review, we will publish it on the website on peerspot.com in written or audio formats. If you want to stay anonymous, your name will not appear with the review. You will get notifications and the use of the review is subject to PeerSpot's terms of use. You can access it at peerspot.com/tos. We can send you an email with all of this if you want to. The reviewer gave this solution a rating of nine out of ten.

    Aadinath Tikone

    Integration empowers detailed reporting and automated alert management

    Reviewed on Apr 28, 2025
    Review from a verified AWS customer

    What is our primary use case?

    We decided to integrate Dynatrace  primarily to monitor the availability and latency of our applications. We have a significant number of applications, and we needed a system that could manage their availability. Previously, we lacked evidence to show whether an application was available when a customer raised an issue. With Dynatrace , we can verify this information, even after a month.

    What is most valuable?

    Dynatrace offers exceptional features compared to other monitoring tools. It allows the creation of different dashboards related to application availability and server latency. The integration with Power BI for generating detailed reports is a standout feature. Furthermore, the automation of alert management, which integrates with ticketing systems to automatically raise and assign tickets, is a significant advantage over tools like Centreon . Dynatrace also integrates with AI tools to generate business reports.

    What needs improvement?

    When making comparisons with other tools, Dynatrace stands out, but it is a bit complex to understand and implement on servers. There are occasional issues with language and text, which can be frustrating. Despite this, it remains superior to Centreon .

    For how long have I used the solution?

    I started using Dynatrace six months ago.

    What do I think about the stability of the solution?

    There have been no stability issues with Dynatrace. It is well-maintained and, being supported by cloud infrastructure, we have experienced no interruptions.

    What do I think about the scalability of the solution?

    We have faced no scalability or reliability issues with Dynatrace. Everything functions smoothly.

    How are customer service and support?

    The technical support from Dynatrace is excellent. Recently, we had an issue, and the support team resolved it within 20 to 25 minutes. Their support is very fast and effective.

    How would you rate customer service and support?

    Positive

    Which solution did I use previously and why did I switch?

    In the past, I used Icinga  and Centreon. Compared to these, Dynatrace remains the top priority. Its features surpass the typical expectations for monitoring tools.

    What about the implementation team?

    The implementation of Dynatrace was handled by a different team, so I don't have insights into their process.

    What was our ROI?

    The integration of Dynatrace has allowed us to monitor application stability and create business reports. However, I haven't quantified the ROI.

    What's my experience with pricing, setup cost, and licensing?

    Dynatrace is known to be costly, which delayed its integration into our system. However, the advanced features it provides are unmatched, making it a valuable investment for organizations with a higher budget.

    What other advice do I have?

    I highly recommend Dynatrace for organizations with a significant budget because it decreases resource costs and manpower. It is a versatile tool for IT organizations, providing features that are beneficial for comprehensive application monitoring. I rate Dynatrace a 9 out of 10.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

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