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Great network monitoring tool with cloud integrations
What do you like best about the product?
SAAS platform. Lightening fast support and hybrid deployment. The oids are updated regularly and support for vendors that are not Available on other platforms
What do you dislike about the product?
The cost of the tool is a bit high and the integrations are somewhat complex to configure.
What problems is the product solving and how is that benefiting you?
This is our enterprise Network monitoring tool. The dashboards and customised alert history helps us track our network performance and site outages.
More than just SNMP polling
What do you like best about the product?
Ability to reach into customer environments using probes rather than port forwarding. It's customisable alerts are extrememly helpful
What do you dislike about the product?
The interface is exremely cluttered. It is difficult to navigate until you become familiar with its view.
What problems is the product solving and how is that benefiting you?
Logic monitor bridged the gap that we had between our SIEM and Desktop management system.
First time Logic Monitor user
What do you like best about the product?
Broad range of out-of-the-box features that allows both infrastructure and application monitoring.
Initial learning curve to get started is low. More advanced features require more time to get familiar with.
Ability to create custom modules
Initial learning curve to get started is low. More advanced features require more time to get familiar with.
Ability to create custom modules
What do you dislike about the product?
Application monitoring maturity can be improved.
Update frequency of modules not always following the latest available versions of systems/applications to be monitored.
Some feature limitation (for example maximum 15 Log pipelines)
Update frequency of modules not always following the latest available versions of systems/applications to be monitored.
Some feature limitation (for example maximum 15 Log pipelines)
What problems is the product solving and how is that benefiting you?
Standardize monitoring platform that can be used cross business unites and support teams
Single pane of glass/end-to-end view.
Single pane of glass/end-to-end view.
LogicMonitor review
What do you like best about the product?
No need to install agents on every host.
What do you dislike about the product?
No "free tier"- can be expensive for small Teams
What problems is the product solving and how is that benefiting you?
Centralized view of our cloud infrastructure
Cloud Native Platform
What do you like best about the product?
Monitors on-prem, cloud, and hybrid environments.
Supports a wide range of technologies: servers, networks, containers, applications, cloud services (AWS, Azure), and more. No on-premises infrastructure needed.Fast to deploy and scale.
Supports a wide range of technologies: servers, networks, containers, applications, cloud services (AWS, Azure), and more. No on-premises infrastructure needed.Fast to deploy and scale.
What do you dislike about the product?
Heavily reliant on internet connectivity for cloud monitoring. Advanced features (like custom DataSources and LogicModules) may require training or scripting skills (e.g., Groovy, PowerShell, or Python).
Less appealing for air-gapped environments.
Less appealing for air-gapped environments.
What problems is the product solving and how is that benefiting you?
Its automation, wide technology support, and integrations make it a solid choice for enterprises. However, it may not be ideal for smaller teams with limited budgets or minimal scripting expertis
Powerful Network Infrastructure Monitoring Tool
What do you like best about the product?
Loads of built-in modules for various vendor hadrware
What do you dislike about the product?
Online documentation outdated referring to old UI, when we're being pushed to migrate to the new UI
What problems is the product solving and how is that benefiting you?
Identifying root-cause and visibility into server stability
Great tool and valuable partner!
What do you like best about the product?
LogicMonitor provides excellent data on all our devices and our client devices, enabling our Enterprise NOC to continually support and improve our client's environments without spending countless hours investigating devices. LM's broad range of data points and graphs of historical data go a long way towards making problem management easy. The LM API has enabled us to tie in our other tools and customize our integrations to suit our specific use case. Training users on the basics of reading data and alerts is easy, and has allowed us to expand our team without significant barriers.
What do you dislike about the product?
Not every built in integration is particularly useful, so we have written our own on occasion. There are a few things within the platform that don't perfectly fit our needs and have required workarounds. Some features are only available in one version of the UI or the other. Individual licenses are expensive, relatively speaking, and cheaper license options like the website monitors for internal or external ping checks are somewhat unintuitive. It can be time consuming to determine which alerts are actionable and which are noise, and to tune the thresholds appropriately.
What problems is the product solving and how is that benefiting you?
As a MSP that provides enterprise services, our primary use of LM is using alerts to create tickets, which directs our work solving issues and notifying our clients when things happen within their environments. Additionally gives us excellent visibility into our client environments, which allows us to continually tune their environments to maintain and improve them over time. That data can also be used to drive revenue by allowing our technical teams to reach out to account managers when opportunities for upgrade projects or hardware replacements come in.
Logicmonitor in an enterprise level.
What do you like best about the product?
It is agentless! It is easy to implement in an already live environment, whether hybrid or cloud, it saves time.
What do you dislike about the product?
Steep learning curve if you want to make use of the advanced features.
What problems is the product solving and how is that benefiting you?
Its functionality and features offers a single source /single pane of the glass option to monitor an IT infrastructure.
LogicMonitor Operational Review
What do you like best about the product?
Great coverage across cloud services, with good detail and drilldown functionality, good GUI views
What do you dislike about the product?
Need to be careful re cloud costs and monitor them accordingly
What problems is the product solving and how is that benefiting you?
In depth monitoring of cloud resources
Powerful and Comprehensive
What do you like best about the product?
First, their dashboard its user friendly and can be configured for easier monitoring. Second, their alerts and logs monitoring it's powerful and comprehensive. Third is their online support, it's fast and their engineers are great.
What do you dislike about the product?
The downside is you need to be aware of your cost. For us the AWS cloudwatch cost but once you configured it properly it should be smooth sailing after that.
What problems is the product solving and how is that benefiting you?
Easier troubleshooting where is the particular issue and cost optimization. It's makes your life easier.
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