Sold by: YextÂ
Deployed on AWS
Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.
Overview
Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.
Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.
Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.
Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.
Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.
Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.
Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.
Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.
Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .
Highlights
- The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
- With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
- Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.
Details
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Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
20K Searches | Basic Plan | $5,000.00 |
Vendor refund policy
Purchased subscriptions may not be cancelled and all fees paid are non-refundable
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Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Please visit our help site here: https://help.yext.com/hc/en-us or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/ support@yext.comÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Functionality
Ease of use
Customer service
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Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Content Management
Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
Search Capabilities
AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
Third-Party Integrations
Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
Web Page Generation
High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
Conversational AI
LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
AI-Powered Search
Advanced AI engine that understands user intent and context in real-time across enterprise content
Content Unification
Single AI-enriched index that consolidates enterprise content without requiring complex data migrations
Machine Learning Integration
Native support for retrieval and scalability using foundational large language models (LLMs)
Enterprise Platform Compatibility
Native integrations with enterprise platforms including Salesforce, ServiceNow, and SAP
Security Framework
ISO 27001 certified platform with document-level access controls and compliance with HIPAA, NIST, and ISM3 standards
Social Media Management
Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
Review Aggregation and AI Response
Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
Business Listings Optimization
Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
Local Web Page Deployment
Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
Advertising Insights
Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
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Customer reviews
0 ratings
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12 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Manny C.
If you want to waste your money, start using Yext!
Reviewed on Feb 06, 2017
Review provided by G2
What do you like best about the product?
Yext has a pretty good integration with a lot of directory listing, they have the most comprehensive list of directories, but not all of them are important, or make the actual change for your location.
What do you dislike about the product?
To start using Yext they show you a demo, a super nice scenario where everything is working like a charm, but they don't offer any trial period or anything. After that they will make you sign a contract for one year for X amount of locations, it doesn't matter if you really manage that amount or not, they will charge you anyway.
There is NO WAY you can cancel your contract with them!
If you check your locations with other free solutions out there you will find that your listing is not accurate, even do they (Yext) guarantee you will have the correct information in all your listings.
In a period of 2 months they change my rep several times, and every time I asked for support they were offline and they write to me back the next day or the other and I'm paying to them a lot of money!
When I tried to cancel my plan my rep tried to trick me offering me a lower plan but I had to sign another contract, for one year, starting that moment!
There is NO WAY you can cancel your contract with them!
If you check your locations with other free solutions out there you will find that your listing is not accurate, even do they (Yext) guarantee you will have the correct information in all your listings.
In a period of 2 months they change my rep several times, and every time I asked for support they were offline and they write to me back the next day or the other and I'm paying to them a lot of money!
When I tried to cancel my plan my rep tried to trick me offering me a lower plan but I had to sign another contract, for one year, starting that moment!
What problems is the product solving and how is that benefiting you?
Have accurate information for all my locations in all the listing directories.
Recommendations to others considering the product:
Do not waste your money with Yext, there is another great solutions out there without the hassle of signing a contract!
Marketing and Advertising
Great tool, but expensive
Reviewed on Nov 29, 2016
Review provided by G2
What do you like best about the product?
Yext allows me to manage my clients local directories with ease. It's simple to upload them into the program. Also, they manage duplicates as part of the package.
What do you dislike about the product?
They are very expensive. ALso, sometimes it take a day or two to hear back from support.
What problems is the product solving and how is that benefiting you?
I manage my clients local directories thru Yext, so that they can rank higher for local search. Yext lets me do this with ease.
Recommendations to others considering the product:
Consider the price and the terms you'll be signing up for.
Louise A.
Update your listings across the web!
Reviewed on Oct 18, 2016
Review provided by G2
What do you like best about the product?
Text makes power listings easy. So many sites have partnered with Yext, which means SEO is much easier if you have an active subscription. If you are looking to update listings across the web without a headache, this can be a great investment to make sure you get on all of the major listing sites.
What do you dislike about the product?
I'm not sure I'm fond of the hold Yext has on some sites (looking at you Yahoo). If you want perfect listings, you almost have to purchase a subscription with them.
What problems is the product solving and how is that benefiting you?
SEO and NAP consistency is really important to my clients, so Yext makes it easy to keep listings updated and provide detailed reports when things change.
Marketing and Advertising
Local SEO made simple!
Reviewed on Aug 04, 2016
Review provided by G2
What do you like best about the product?
With so many directories out there it's a pain trying to keep up with consistency across the board. Yext makes it simple.
What do you dislike about the product?
Nothing to complain about. It does what it says it does.
What problems is the product solving and how is that benefiting you?
As an agency that focuses on local SEO, this helped us streamline our clients local directory listings.
Recommendations to others considering the product:
Great product and just linked with Google and Yahoo. Yext is the best solution for hands off local directory submissions.
Marketing and Advertising
Good product spoiled by overly aggressive sales tactics
Reviewed on Aug 02, 2016
Review provided by G2
What do you like best about the product?
PowerListings really is a decent product for getting your local listings consistent across multiple sources. The real-time update feature is unique among its competitors.
What do you dislike about the product?
Make no mistake, this is "rent a listing". Unlike other vendors like Placeable and MomentFeed, they don't lift a finger to help you clean your local data, so that the day you drop PowerListings your data reverts to whatever state it's always been. Their salespeople have been trained to convince you this isn't true. It is.
Speaking of their salespeople, once they have you in the hook they are aggressive to the point of being borderline harrassment. And if you're an agency, think twice before revealing the contact information of your clients, as they will not hesitate to go over your head to contact them if you tell them no.
Speaking of their salespeople, once they have you in the hook they are aggressive to the point of being borderline harrassment. And if you're an agency, think twice before revealing the contact information of your clients, as they will not hesitate to go over your head to contact them if you tell them no.
What problems is the product solving and how is that benefiting you?
Local Search. We wanted a solution to unify listings on multiple sites. Like I said, Yext provided temporary help, but it wan't until we went to a bona-fide Local Search vendor that we got permanent resilts.
Recommendations to others considering the product:
Do your homework. Yext has the hlitziest sales pitch of all the vendors but look at companies with real search expertise in their DNA like Moz Local, Placeable, or Momentfeed.