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    Yext Digital Presence Platform

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    Sold by: Yext 
    Deployed on AWS
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Natural Language Processing
    Top
    10
    In Research
    Top
    10
    In Natural Language Processing

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Content Management
    Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
    Search Capabilities
    AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
    Third-Party Integrations
    Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
    Web Page Generation
    High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
    Conversational AI
    LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
    AI-Powered Search
    Advanced AI engine that understands user intent and context in real-time across enterprise content
    Content Unification
    Single AI-enriched index that consolidates enterprise content without requiring complex data migrations
    Machine Learning Integration
    Native support for retrieval and scalability using foundational large language models (LLMs)
    Enterprise Platform Compatibility
    Native integrations with enterprise platforms including Salesforce, ServiceNow, and SAP
    Security Framework
    ISO 27001 certified platform with document-level access controls and compliance with HIPAA, NIST, and ISM3 standards
    Social Media Management
    Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
    Review Aggregation and AI Response
    Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
    Business Listings Optimization
    Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
    Local Web Page Deployment
    Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
    Advertising Insights
    Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    -
    No security profile

    Contract

     Info
    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    872 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Alison C.

    Great for Managing Reviews & Listings

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    Yext makes it easy to manage multiple review channels and especially Google Business updates all in one place. Having everything consolidated helps us maintain consistency across platforms and saves time. The interface is straightforward, and the core features deliver value. Their customer support team has also been responsive and helpful whenever we’ve needed support. The UX/UI is easy to figure out. We don't use it on a daily or weekly basis as it's purely for location management, but it saves a lot of time without needing to log into multiple platforms each time.
    What do you dislike about the product?
    While the core product is strong, Scout feels a bit premature and doesn’t provide enough value to justify the extra cost. I also wish we could take better advantage of more advanced features like AI rankings (Scout), but it feels like it's not intuitive enough or fully developed.
    What problems is the product solving and how is that benefiting you?
    Instead of managing each channel separately, we can update and monitor everything from a single dashboard. This saves time, reduces the risk of inconsistencies across platforms, and makes it easier to maintain a professional and accurate online presence.
    Kuldeep K.

    Excellent contain and product

    Reviewed on Aug 20, 2025
    Review provided by G2
    What do you like best about the product?
    Contain and logic of product which help to new user
    What do you dislike about the product?
    Need to development for api based solution
    What problems is the product solving and how is that benefiting you?
    Used for real life scenario
    Financial Services

    Great vendor and partner!

    Reviewed on Aug 05, 2025
    Review provided by G2
    What do you like best about the product?
    Yext has been an amazing, trusted vendor in the financial services space. They continue to innovate and keep us on the cutting edge.
    What do you dislike about the product?
    We don't have as much control of the core product which can be frustrating. For example, the left-hand nav in the Knowledge Graph is horrible and we had no say on its implementation.
    What problems is the product solving and how is that benefiting you?
    websites and search
    Marketing and Advertising

    Good tool for my organic SEO clients

    Reviewed on Jul 31, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use, and the price hasn't changed
    What do you dislike about the product?
    Hard to see which sites are in the network or find partner info.
    What problems is the product solving and how is that benefiting you?
    Organic SEO
    Marketing and Advertising

    Review for Yext

    Reviewed on Jul 17, 2025
    Review provided by G2
    What do you like best about the product?
    Yext has been helpful in keeping real time updates from customers
    What do you dislike about the product?
    Tools within the site will change or move with no notice, for example the Export button.
    What problems is the product solving and how is that benefiting you?
    Helping locate bad reviews so we can improve our customer experience
    View all reviews