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    Yext Digital Presence Platform

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    Sold by: Yext 
    Deployed on AWS
    Wherever your customers seek information or make decisions in a digital world, Yext puts your brand front and center to deliver impact for your business.

    Overview

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    Yext is the leading digital presence platform for multi-location brands, powering the knowledge behind every customer engagement. With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.

    Yext Content The foundation for building powerful digital experiences starts with content management. Yext experiences are built on Content, a headless Content Management System (CMS) structured with real-world entities and their relationships. Our Connectors framework and Content Delivery API make it easy to unify your content and deliver it anywhere.

    Yext Search Build amazing AI-powered search experiences based on natural language understanding and a multi-algorithm approach. From backend configuration to frontend customization, Search provides the tools you need to answer your users questions on your website, in your app, or anywhere people are searching.

    Yext Listings In addition to the first-party experiences you can build on the Yext platform, Yext also boasts a network of 200+ third-party publishers to push your brand's data to. These integrations include: Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, Meta, and many more.

    Yext Reviews Yext provides the tools to monitor & analyze reviews, respond to reviews using a number of intelligent response methods, and generate first-party reviews for your locations, people, products, and more.

    Yext Analytics Actionable insights are critical for optimizing your digital experiences. Yext unifies data sources from across the web to bring you a comprehensive view of your customer interactions across all digital touchpoints.

    Yext Pages Pages is the complete development toolbox for content editors and developers to build high performance web pages at scale. State-of-the-art streaming static generation infrastructure allows your teams to build fast and user-friendly websites.

    Yext Social Manage and amplify your brand's social presence across a variety of 3rd party sites like Apple, Facebook, Google, and Instagram. Create, respond, and track performance without leaving our platform.

    Yext Chat Deliver an LLM-powered chatbot that answers users' questions based on your content, collects user inputs, and performs configured tasks. Spend your limited time on strategic initiatives, not conversations that could be automated.

    Public offer is for Yext Search. For all other platform components and for custom pricing, EULA, or a private offer, please contact AWS-Marketplace@yext.com .

    Highlights

    • The Yext Digital Presence Platform enables you to iterate as your needs change. Choose any combination of products and easily integrate with other tools.
    • With one central platform, brands can turn their digital presence into a differentiator by delivering consistent, accurate, and engaging experiences to customers anywhere in the digital world.
    • Yext was named a major player in the IDC Marketscape for our approach to search and knowledge discovery. The world's leading brands like Samsung, FedEx, Subway build on Yext.

    Details

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    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Yext Digital Presence Platform

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    20K Searches
    Basic Plan
    $5,000.00

    Vendor refund policy

    Purchased subscriptions may not be cancelled and all fees paid are non-refundable

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Please visit our help site here: https://help.yext.com/hc/en-us  or check out the Hitchhikers platform here: https://hitchhikers.yext.com/home/  support@yext.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Natural Language Processing
    Top
    10
    In Research
    Top
    10
    In Natural Language Processing

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Content Management
    Headless Content Management System (CMS) structured with real-world entities and relationships, supported by a Connectors framework and Content Delivery API
    Search Capabilities
    AI-powered search experiences using natural language understanding and multi-algorithm approach with configurable backend and frontend customization
    Third-Party Integrations
    Network of 200+ third-party publishers including Google, Apple, Amazon Alexa, Yelp, Waze, TripAdvisor, Uber Eats, WebMD, and Meta
    Web Page Generation
    High-performance web page development toolbox with streaming static generation infrastructure for scalable content creation
    Conversational AI
    LLM-powered chatbot capable of answering user questions based on content, collecting user inputs, and performing configured tasks
    AI-Powered Search
    Advanced AI engine that understands user intent and context in real-time across enterprise content
    Content Unification
    Single, AI-enriched index that aggregates and connects content from multiple enterprise platforms without complex data migrations
    Flexible Deployment
    Supports deployment options ranging from no-code tools to custom UIs with full API and SDK access
    Enterprise Security
    ISO 27001 certified platform with document-level access controls, HIPAA compliance, and alignment with NIST security standards
    Advanced Analytics
    Real-time analytics engine that tracks user interactions to power relevance tuning and identify content optimization opportunities
    Social Media Management
    Enables multi-location businesses to manage and deploy localized content at scale while maintaining brand consistency
    Review Aggregation and AI Response
    Aggregates reviews from over 20 key networks and provides intelligent, automated review responses using advanced AI technology
    Business Listings Optimization
    Manages business listings at scale, synchronizes updates, and provides custom audits to improve local search rankings
    Local Web Page Deployment
    Allows rapid creation of branded web pages with real-time updates and localized content for multiple locations
    Advertising Insights
    Provides comprehensive reporting and analytics for social advertising campaigns across account, group, and location levels

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    -
    -
    -
    No security profile

    Contract

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    Standard contract
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    865 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Marketing and Advertising

    Review for Yext

    Reviewed on Jul 17, 2025
    Review provided by G2
    What do you like best about the product?
    Yext has been helpful in keeping real time updates from customers
    What do you dislike about the product?
    Tools within the site will change or move with no notice, for example the Export button.
    What problems is the product solving and how is that benefiting you?
    Helping locate bad reviews so we can improve our customer experience
    Mallory B.

    Yext is very user friendly and I love to utilize it in office.

    Reviewed on Jul 17, 2025
    Review provided by G2
    What do you like best about the product?
    I get to see all of our reviews in one place.
    What do you dislike about the product?
    I have not found anything I dislike at this point.
    What problems is the product solving and how is that benefiting you?
    I am no longer having to track down reviews in different locations.
    Ralph C.

    Overall user friendly and easy to navigate

    Reviewed on Jul 17, 2025
    Review provided by G2
    What do you like best about the product?
    Easy access and data availability on the platform
    What do you dislike about the product?
    At time site is too busy. Not always specific data available to choose from.
    What problems is the product solving and how is that benefiting you?
    Guest experience feedback and data collection to analyze our business needs.
    Shane K.

    Yext is the real deal

    Reviewed on Jul 17, 2025
    Review provided by G2
    What do you like best about the product?
    Yext gives you control of your local directory profiles in one place which is very powerful. They offer other benefits as well if needed. The product is very easy to use and I can pass it on to my entire team and they get it quickly. Setup was a breeze and their support is very helpful. Once you setup everything, you only need to go in when you have changes on your end to update or refine content.
    What do you dislike about the product?
    While you can make updates in Yext, there is no guarantee on when the partners will update their content especially for smaller partners.
    What problems is the product solving and how is that benefiting you?
    With over 17 hotels in our porfolio, we use Yext as a single place to update our information and have it go out to all of their partners. It is easier than remembering all of the partners and their systems individually. This makes things easy when we have turnover or when someone at one of the hotels wants to make their own updates.
    Michelle H.

    Office Manager

    Reviewed on Jul 15, 2025
    Review provided by G2
    What do you like best about the product?
    Helps me keep up with our patient experience.
    What do you dislike about the product?
    Have nothing that I dislike at the moment.
    What problems is the product solving and how is that benefiting you?
    Helping me with improving with the patient experience at the office.
    View all reviews