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makes managing my google business page easier
What do you like best about the product?
1 stop to answer reviews on my google business page.
What do you dislike about the product?
It conflicts if I edit a review through google business
What problems is the product solving and how is that benefiting you?
Allows me to see conflicting listings and manage them
Great for Managing Reviews & Listings
What do you like best about the product?
Yext makes it easy to manage multiple review channels and especially Google Business updates all in one place. Having everything consolidated helps us maintain consistency across platforms and saves time. The interface is straightforward, and the core features deliver value. Their customer support team has also been responsive and helpful whenever we’ve needed support. The UX/UI is easy to figure out. We don't use it on a daily or weekly basis as it's purely for location management, but it saves a lot of time without needing to log into multiple platforms each time.
What do you dislike about the product?
While the core product is strong, Scout feels a bit premature and doesn’t provide enough value to justify the extra cost. I also wish we could take better advantage of more advanced features like AI rankings (Scout), but it feels like it's not intuitive enough or fully developed.
What problems is the product solving and how is that benefiting you?
Instead of managing each channel separately, we can update and monitor everything from a single dashboard. This saves time, reduces the risk of inconsistencies across platforms, and makes it easier to maintain a professional and accurate online presence.
Excellent contain and product
What do you like best about the product?
Contain and logic of product which help to new user
What do you dislike about the product?
Need to development for api based solution
What problems is the product solving and how is that benefiting you?
Used for real life scenario
Great vendor and partner!
What do you like best about the product?
Yext has been an amazing, trusted vendor in the financial services space. They continue to innovate and keep us on the cutting edge.
What do you dislike about the product?
We don't have as much control of the core product which can be frustrating. For example, the left-hand nav in the Knowledge Graph is horrible and we had no say on its implementation.
What problems is the product solving and how is that benefiting you?
websites and search
Good tool for my organic SEO clients
What do you like best about the product?
Easy to use, and the price hasn't changed
What do you dislike about the product?
Hard to see which sites are in the network or find partner info.
What problems is the product solving and how is that benefiting you?
Organic SEO
Review for Yext
What do you like best about the product?
Yext has been helpful in keeping real time updates from customers
What do you dislike about the product?
Tools within the site will change or move with no notice, for example the Export button.
What problems is the product solving and how is that benefiting you?
Helping locate bad reviews so we can improve our customer experience
Yext is very user friendly and I love to utilize it in office.
What do you like best about the product?
I get to see all of our reviews in one place.
What do you dislike about the product?
I have not found anything I dislike at this point.
What problems is the product solving and how is that benefiting you?
I am no longer having to track down reviews in different locations.
Overall user friendly and easy to navigate
What do you like best about the product?
Easy access and data availability on the platform
What do you dislike about the product?
At time site is too busy. Not always specific data available to choose from.
What problems is the product solving and how is that benefiting you?
Guest experience feedback and data collection to analyze our business needs.
Yext is the real deal
What do you like best about the product?
Yext gives you control of your local directory profiles in one place which is very powerful. They offer other benefits as well if needed. The product is very easy to use and I can pass it on to my entire team and they get it quickly. Setup was a breeze and their support is very helpful. Once you setup everything, you only need to go in when you have changes on your end to update or refine content.
What do you dislike about the product?
While you can make updates in Yext, there is no guarantee on when the partners will update their content especially for smaller partners.
What problems is the product solving and how is that benefiting you?
With over 17 hotels in our porfolio, we use Yext as a single place to update our information and have it go out to all of their partners. It is easier than remembering all of the partners and their systems individually. This makes things easy when we have turnover or when someone at one of the hotels wants to make their own updates.
Office Manager
What do you like best about the product?
Helps me keep up with our patient experience.
What do you dislike about the product?
Have nothing that I dislike at the moment.
What problems is the product solving and how is that benefiting you?
Helping me with improving with the patient experience at the office.
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