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Review for Yext
What do you like best about the product?
Yext has been helpful in keeping real time updates from customers
What do you dislike about the product?
Tools within the site will change or move with no notice, for example the Export button.
What problems is the product solving and how is that benefiting you?
Helping locate bad reviews so we can improve our customer experience
Yext is very user friendly and I love to utilize it in office.
What do you like best about the product?
I get to see all of our reviews in one place.
What do you dislike about the product?
I have not found anything I dislike at this point.
What problems is the product solving and how is that benefiting you?
I am no longer having to track down reviews in different locations.
Overall user friendly and easy to navigate
What do you like best about the product?
Easy access and data availability on the platform
What do you dislike about the product?
At time site is too busy. Not always specific data available to choose from.
What problems is the product solving and how is that benefiting you?
Guest experience feedback and data collection to analyze our business needs.
Yext is the real deal
What do you like best about the product?
Yext gives you control of your local directory profiles in one place which is very powerful. They offer other benefits as well if needed. The product is very easy to use and I can pass it on to my entire team and they get it quickly. Setup was a breeze and their support is very helpful. Once you setup everything, you only need to go in when you have changes on your end to update or refine content.
What do you dislike about the product?
While you can make updates in Yext, there is no guarantee on when the partners will update their content especially for smaller partners.
What problems is the product solving and how is that benefiting you?
With over 17 hotels in our porfolio, we use Yext as a single place to update our information and have it go out to all of their partners. It is easier than remembering all of the partners and their systems individually. This makes things easy when we have turnover or when someone at one of the hotels wants to make their own updates.
Office Manager
What do you like best about the product?
Helps me keep up with our patient experience.
What do you dislike about the product?
Have nothing that I dislike at the moment.
What problems is the product solving and how is that benefiting you?
Helping me with improving with the patient experience at the office.
Very easy to utilize
What do you like best about the product?
It helps me keep track of all my reviews that are coming
What do you dislike about the product?
nothing that i can think of t the moment
What problems is the product solving and how is that benefiting you?
helps me build my platform so I'm able to focus on my office performance
Yext is Great!
What do you like best about the product?
Yext is allowing us to keep our listing information consistent across 100s of locations.
What do you dislike about the product?
The platform has taken a while to get up and running, but most of that is due to publisher limitations.
What problems is the product solving and how is that benefiting you?
Yext allows us to keep our listing information consistent across thousands of listings by keeping one source of truth.
Yext provides clear insight
What do you like best about the product?
The data visualization is clear, insightful, and engaging.
What do you dislike about the product?
Nothing so far. I haven't run into any issues.
What problems is the product solving and how is that benefiting you?
Yext helps my role by providing clear, intuitive guided user interfaces for me to use in my demos. My clients enjoy how simple the tools are, which is great because I don't have a lot of support issues to solve.
Easy to use
What do you like best about the product?
Yext is fast, simple, and easy to use. Make changing my hours for my work location a breeze
What do you dislike about the product?
So far I have yet to have any dislikes. Yext is newer to myself and my team.
What problems is the product solving and how is that benefiting you?
Text helps us update hours on our webpage so clients can stay informed.
Yext Review
What do you like best about the product?
Yext helps us figure out reviews from all platforms!
What do you dislike about the product?
I would like there to be an app we can use for this.
What problems is the product solving and how is that benefiting you?
Figuring out what our issues are directly from customers (per reviews)
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