Core package 10k contacts
Sugar Market is the all-in-one automation solution built to work
for modern marketers. With a curated toolset that includes
highly intuitive campaign builders, dynamic personalization,
and superior reporting, Sugar Market gives marketers the
tools to deliver sales the right leads, at the right time.
Sugar Market is the all-in-one automation solution built to work
for modern marketers. With a curated toolset that includes
highly intuitive campaign builders, dynamic personalization,
and superior reporting, Sugar Market gives marketers the
tools to deliver sales the right leads, at the right time.
Multi-Channel Marketing Automation Connect and engage with prospects and customers wherever they are across channels like social media, email, ads and more in one flexible solution that lets marketers work how they want.
Sales and Marketing Team Alignment Increase collaboration between sales and marketing teams by providing a complete view of prospects and customers across every touchpoint. Meet cross-functional KPIs with consistent data across systems.
Feed the Funnel and Build the Right Pipeline Integrate into leading sales automation solutions, including Sugar Sell and Sugar Enterprise. Track prospect and customer behaviors and predict interest using SugarPredict Machine Learning capabilities across the entire customer lifecycle.
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing includes one pricing dimension: the Core Package covering up to 10,000 contacts. Pricing is set through an annual contract rather than by user or usage. Your billing is tied to the contact volume in the package, not the number of people who log in. Because a single package is offered here, there are no tiers or add-ons to compare within this listing. You commit for the contract term to gain access to the marketing automation platform for the covered contact count.
Top-of-mind questions for buyers
What counts as a contact for the 10,000-contact limit in this package?
A contact is an individual record in the marketing automation platform, such as a lead or customer you market to. The package covers up to 10,000 such records. Billing is tied to this contact volume, not to how many staff members log in and use the platform.
What happens if my contact count grows beyond the 10,000 covered in this package?
This package is sized for up to 10,000 contacts. It does not automatically expand to cover more. If your contact volume grows past that count, contact the vendor to arrange a package that matches your needs.
Does this package bill per user, or only by contact volume?
This package bills by contact volume, not by the number of users. You commit to an annual contract for coverage of up to 10,000 contacts. The number of staff who log in does not change your cost under this dimension.
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You can go to the following link for more information.
https://support.sugarcrm.com/resources/working_with_sugar_support/#SLA_Expectations
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Streamline customer service and provide a differentiated, positive experience at every touch point with Sugar Serve, the customer support software for the customer service heroes.
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