Sold by: SugarCRM
Deployed on AWS
Additional contacts (10k)
Note: It is necessary to have previously purchased the Sugar Market Core Package
Overview
Add additional contacts to your Sugar Market license package.
Sugar Market is the all-in-one automation solution built to work for modern marketers. With a curated toolset that includes highly intuitive campaign builders, dynamic personalization, and superior reporting, Sugar Market gives marketers the tools to deliver sales the right leads, at the right time. With a curated toolset that includes highly intuitive campaign builders, dynamic personalization and superior reporting, Sugar Market gives marketers the tools to deliver sales, the righ leads, at the right time.
Take a look at the Sugar Market Overview in the following link: https://sugarcrm-aws-marketplace-public-assets.s3.amazonaws.com/Sugar+Market.pdf
Highlights
- Create content and campaigns, Engage your audience 1:1, Predict what your customers wand and need next, collect prospect and customer feedback, Understand what is working and what is not through interactive dashboards for reporting and ROI tracking.
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Contacts | Additional Contacts (10k) | $1,800.00 |
Vendor refund policy
All transactions are final; no refunds or cancellations will be allowed.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Sugar Support currently provides local support by three regions: US, EMEA, and APAC. Based on the physical location of your company, your support window will align with the appropriate support region. For service-level agreement (SLA) response times and regional business hours, refer to the Support Offerings page for the latest information. You can go to the following link for more information. https://support.sugarcrm.com/resources/working_with_sugar_support/#SLA_Expectations
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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145 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Sanya S.
SugarCRM Solution Suite
Reviewed on Jul 28, 2025
Review provided by G2
What do you like best about the product?
SugarCRM provides high customizability and flexibility, allowing businesses to tailor the platform to their specific areas, marketing and service processes. The intuitive user interface and strong automation features help streamline workflows and increase productivity.
What do you dislike about the product?
The learning curve is steep, it is difficult for non technical users to learn it. Performance also lags when it comes to large databases. Some integrations require third party tools or custom development which increases costs and maintenance involved.
What problems is the product solving and how is that benefiting you?
It provides analytics tools offer valuable insights into customer behaviour and business performance. It provides intuitive user interface and It provides integrations as well as it provides strong API support.
Bailey J.
A truly disjointed and unintuitive system the likes of which I have never seen
Reviewed on Jul 02, 2025
Review provided by G2
What do you like best about the product?
Um. The fact that it technically sends emails and lets you build workflows.
What do you dislike about the product?
Sugar Market was inferior in almost every conceivable way to any other system I've used like Hubspot and SalesForce, or even Jotform. Building workflows, emails, and reports took SO many clicks, it was unbelievable. The biggest frustration was that lead data would only sync every 20 minutes, making it hard for our org to follow up on the leads at the speed they wanted to and causing ample strife between the marketing and salesops teams.
The support experience was also very strange - we worked with a trainer we loved who helped navigate us through the incredibly unintuitive system, but after a point she was taken away from us and we were given less responsive support people (seemingly because the company didn't want to spend as much support time with us even though it was necessary to even use the tool).
Sugar Market ended up being a yearlong time sink that wasted our team's time.
The support experience was also very strange - we worked with a trainer we loved who helped navigate us through the incredibly unintuitive system, but after a point she was taken away from us and we were given less responsive support people (seemingly because the company didn't want to spend as much support time with us even though it was necessary to even use the tool).
Sugar Market ended up being a yearlong time sink that wasted our team's time.
What problems is the product solving and how is that benefiting you?
Theoretically we started using the tool to automate marketing efforts around lead collection and followup and email workflows, but it failed to deliver meaningfully in those departments for how much effort it took.
Broadcast Media
SUGAR CRM
Reviewed on Apr 15, 2025
Review provided by G2
What do you like best about the product?
It helps companies a lot to centralize information and optimize interaction with their customers.
What do you dislike about the product?
Slow loading times have been reported. This slowness can make the difference between closing a sale or losing it to the competition.
What problems is the product solving and how is that benefiting you?
Automate marketing, sales, and customer service processes
Information Technology and Services
Great Marketing all in one tool
Reviewed on Feb 06, 2025
Review provided by G2
What do you like best about the product?
It is a great Marketing all in one tool, you can create landing pages, forms, emails, journeys, and you also have excellent analytics. Its easy to use, very straight forward and a lot of documentation to help you arround when needed.
You can use it Stand alone or connected with a CRM.
You can use it Stand alone or connected with a CRM.
What do you dislike about the product?
It takes a bit to setup but the you always have support through all the process.
What problems is the product solving and how is that benefiting you?
It helps me keep my leds/ contacts in order, and to send emails through Nurtures very easy.
John M.
Excellent help when needed
Reviewed on Feb 03, 2025
Review provided by G2
What do you like best about the product?
Easy to follow anytime I need anything that helps
What do you dislike about the product?
I realy have no regrets by using Sugar Market, they have always operated well within my concerns
What problems is the product solving and how is that benefiting you?
With so many different systems in the market I felt good with theres