Sold by: SugarCRMÂ
Deployed on AWS
Sales force automation and extensibility with mail and calendar integration, built-in AI, and standard support.
Overview
Take the guesswork out of your CRM with features that drive sales success such as robust forecasting, 360-degree customer views, and built-in AI. When the platform does the work, everyone wins.
You can find more information in the Sugar Sell Overview, which can be downloaded from the following link: https://sugarcrm-aws-marketplace-public-assets.s3.us-east-1.amazonaws.com/Sugar+Sell.pdfÂ
We also recommend reviewing the Sugar Sell Editions Overview & Comparison Chart, available at the following link: https://sugarcrm-aws-marketplace-public-assets.s3.us-east-1.amazonaws.com/Sugar+Sell+editions+overview+and+comparison+charts.pdfÂ
Please read our Pricing Policy https://www.sugarcrm.com/legal/pricing-policy/Â
Highlights
- Lead, Opportunity, Account Activity and Contact Management, Pipeline Management, Intelligent Lead Prioritization, Mobility, Flexible workflows, Subscription Management
Unlock automation with AI agent solutions
Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
User | Minimum of 10 Users | $10,200.00 |
Vendor refund policy
All transactions are final; no refunds or cancellations will be allowed.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Sugar Support currently provides local support by three regions: US, EMEA, and APAC. Based on the physical location of your company, your support window will align with the appropriate support region. For service-level agreement (SLA) response times and regional business hours, refer to the Support Offerings page for the latest information.
You can go to the following link for more information. https://support.sugarcrm.com/resources/working_with_sugar_support/#SLA_ExpectationsÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
|
10 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Juan G.
Satisfactory and favorable experience.
Reviewed on Sep 16, 2025
Review provided by G2
What do you like best about the product?
The reports are very simple and easy to understand. We have managed to adjust the system to suit what our business needs and we have also connected it with other tools. Now we use it completely as a system to manage our potential clients.
What do you dislike about the product?
There are some errors in the system that, at times, can interrupt our workflow, causing delays or inconveniences while we perform our daily tasks.
What problems is the product solving and how is that benefiting you?
We see the entire client process, from the first contact to the sale. Everything is in one tool, which helps us improve our marketing strategies.
Mariana K.
The system is fully modular for the business, meeting all the company's needs.
Reviewed on Dec 11, 2024
Review provided by G2
What do you like best about the product?
Modular and we can leave it with our process design
What do you dislike about the product?
Few consultancies in Brazil and the high cost for our currency
What problems is the product solving and how is that benefiting you?
Have a complete view of the lead, from the first marketing impact to the sale. We have our relationship with the customer in the same tool, and this helps us adjust all marketing strategies.
Mining & Metals
Intuitive Platform
Reviewed on Nov 13, 2024
Review provided by G2
What do you like best about the product?
Sugar Sell is an intuitive platform allowing for in-depth stats on accounts and strategic actions and objectives.
What do you dislike about the product?
Integrations with custom ERP solutions.
What problems is the product solving and how is that benefiting you?
Promote proactively by contacting customers.
Information Technology and Services
Stunning Product
Reviewed on Apr 11, 2024
Review provided by G2
What do you like best about the product?
Ease of use
Flexibility
Ease of integration
Flexibility
Ease of integration
What do you dislike about the product?
Brand Awareness
Few plugins
Customer support
Few plugins
Customer support
What problems is the product solving and how is that benefiting you?
Sales and Customer Service
Daniel D.
Good CRM for large companies, easy to use and
Reviewed on Feb 26, 2024
Review provided by G2
What do you like best about the product?
Possibility of developing custom applications
What do you dislike about the product?
its scalability for small businesses is not so good
What problems is the product solving and how is that benefiting you?
Contact and business management in the cloud