Sold by: SugarCRMÂ
Deployed on AWS
Comprehensive sales force automation, including sales intelligence, advanced forecasting & analytics, productivity tools, and enhanced support.
Overview
Sugar Sell: AI-Powered Sales and Intelligent Account Management Take the guesswork out of your CRM with features that drive sales success such as robust forecasting, 360-degree customer views, and built-in AI. When the platform does the work, everyone wins.
You can find more information in the Sugar Sell Overview, which can be downloaded from the following link: https://sugarcrm-aws-marketplace-public-assets.s3.us-east-1.amazonaws.com/Sugar+Sell.pdfÂ
We also recommend reviewing the Sugar Sell Editions Overview & Comparison Chart, available at the following link: https://sugarcrm-aws-marketplace-public-assets.s3.us-east-1.amazonaws.com/Sugar+Sell+editions+overview+and+comparison+charts.pdfÂ
Please read our Pricing Policy https://www.sugarcrm.com/legal/pricing-policy/Â
Highlights
- Lead, Opportunity, Account Activity, and Contact Management, pipeline management, intelligent lead prioritization, Mobility, Enhanced Forecasting and Analytics, Flexible workflows, Subscription management, Guided Selling
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
User | Minimum of 10 Users | $16,200.00 |
Vendor refund policy
All transactions are final; no refunds or cancellations will be allowed.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Sugar Support currently provides local support by three regions: US, EMEA, and APAC. Based on the physical location of your company, your support window will align with the appropriate support region. For service-level agreement (SLA) response times and regional business hours, refer to the Support Offerings page for the latest information. You can go to the following link for more information. https://support.sugarcrm.com/resources/working_with_sugar_support/#SLA_ExpectationsÂ
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
0 ratings
0 AWS reviews
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695 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Sanya S.
SugarCRM Solution Suite
Reviewed on Jul 28, 2025
Review provided by G2
What do you like best about the product?
SugarCRM provides high customizability and flexibility, allowing businesses to tailor the platform to their specific areas, marketing and service processes. The intuitive user interface and strong automation features help streamline workflows and increase productivity.
What do you dislike about the product?
The learning curve is steep, it is difficult for non technical users to learn it. Performance also lags when it comes to large databases. Some integrations require third party tools or custom development which increases costs and maintenance involved.
What problems is the product solving and how is that benefiting you?
It provides analytics tools offer valuable insights into customer behaviour and business performance. It provides intuitive user interface and It provides integrations as well as it provides strong API support.
Katarzyna W.
Reliable
Reviewed on Mar 19, 2025
Review provided by G2
What do you like best about the product?
They are very confident in what they do and they are doing it very fast. There is always very little of what I have to explain.
What do you dislike about the product?
I don't think there is anything I don't like about this software
What problems is the product solving and how is that benefiting you?
Sales analysis, product performance, customer performance
Jack R.
Positive experience
Reviewed on Mar 13, 2025
Review provided by G2
What do you like best about the product?
It links our existing legacy system and shows great intuitive reporting and visuals for tracking
What do you dislike about the product?
It does the job required i havent got much to dislike
What problems is the product solving and how is that benefiting you?
Shows wide range of data and reporting, assists tracking of opportunities.
David V.
Experience with Sugar CRM
Reviewed on Mar 10, 2025
Review provided by G2
What do you like best about the product?
Pipeline Management of Opportunities and integration with MS Outlook
What do you dislike about the product?
I haven't found any dislikes about Sugar CRM in my experience
What problems is the product solving and how is that benefiting you?
Opportunity and pipeline management
muhamed w.
perfect
Reviewed on Mar 03, 2025
Review provided by G2
What do you like best about the product?
easy use and makes you familiar with the process get used to it easily
What do you dislike about the product?
some bugs that may interrupt our work flow
What problems is the product solving and how is that benefiting you?
nothing