Jitterbit Harmony is a unified AI-infused low-code platform for integration, orchestration, automation, and app development that accelerates business transformation. Harmony empowers IT teams and line-of-business groups to become more productive, efficient, and responsive, leading to reduced organizational friction, improved efficiency, and better business outcomes.
Jitterbit provides a unified AI-infused low-code platform for integration, orchestration, automation and app development that accelerates business transformation, boosts productivity and unlocks value.
Jitterbit iPaaS Provides secure, scalable, cloud-native integration, enhancing operational efficiency through seamless connectivity across on-premises and cloud systems with over 250 connectors. Its Intuitive, low-code interface and AI-powered chatbots empower IT and business teams to accelerate deployment, reduce costs, automate processes, drive faster time-to-market, improve agility and reduce technical barriers.
Jitterbit API Manager Empowers IT and business users to rapidly build, secure and manage APIs from iPaaS integrations, driving real-time workflow automation. With API Manager, you can quickly expose integrations as APIs with an easy to-use wizard. Accelerate digital transformation by streamlining API creation, control and consumption. A centralized approach offers comprehensive control, visibility and security over API lifecycle management, fostering innovation and agility.
Jitterbit App Builder (formerly Vinyl) Empowers IT and line-of-business teams to create scalable, secure and compliant end-to-end applications fully integrated into your tech stack. Solve complex business problems at scale simply and quickly with web and mobile applications that run on any device. Use AI assistants to create applications as simple as a dashboard and as complex as a system-level enterprise application.
Jitterbit EDI Manages B2B transactions in a single, seamlessly integrated platform. Effortlessly connect EDI with ERP systems, automate end-to-end workflows, and easily add new trading partners from our list of more than 1,000 trading partners. Monitor your transactions from a single dashboard and leverage AI-driven insights to optimize workflows, reduce errors and improve supply chain visibility.
Unified Platform An AI-infused unified low-code platform that supports enterprise transformation by enabling organizations to automate and orchestrate critical business processes, operations and workflows.
Ease of Use An intuitive, responsive user interface that is accessible to both technical and non-technical users. Pre-built integrations and connectors accelerate implementation and reduce deployment complexity.
AI-infused A choice of AI Assistants speed automation, integration and application development to streamline business processes end-to-end.
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers one pricing option: the Harmony Standard Edition for AWS, billed as a unit under a 1-year contract. You commit for a 12-month term, and pricing scales by the number of units you purchase. As a single-dimension option, there are no tiers or add-on choices to compare within this listing. The platform combines integration, automation, and app development capabilities in one subscription. All plans require an annual contract, so your commitment aligns with a yearly cycle rather than usage-based or hourly billing.
Top-of-mind questions for buyers
What does one unit of the Harmony Standard Edition cover for billing?
The listing bills the Harmony Standard Edition as units under a 1-year contract. The pricing table does not break down exactly what each unit maps to in terms of connections, agents, or environments. To confirm what a single unit includes for your deployment, contact the vendor before purchasing.
How is billing structured, and does usage change my cost during the term?
You commit upfront for a 12-month term, and cost scales by the number of units you purchase. This is a fixed subscription, not usage-based or hourly billing. Your fee stays the same for the contract period regardless of how much you use the platform during those months.
What capabilities are included in this Harmony subscription?
The Harmony platform combines integration, orchestration, automation, and app development in one subscription. It includes low-code integration design, workflow automation, API lifecycle management, and a central management console. You build and monitor integrations across cloud and on-premises applications from a single web-based interface.
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Vendor refund policy
The Jitterbit Harmony service is a subscription service, payable in advance for a set term, no refunds are available during such term. Customers may opt not to renew at the end of their term.
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
There are different ways of getting support, depending on your situation and requirements. If you are a customer of Jitterbit, you have the option to: Submit a support case using the Jitterbit Support Portal, Call in, or Ask the Jitterbit Community for assistance. support@jitterbit.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Harmony is the proactive, intelligent IT stack, replacing point solutions including the service desk, asset management, software management, workflows and AI. It provides out-of-the-box workflows to transform the IT experience and an AI layer that continuously resolves issues and improves the organizational uptime.
Red Hat® Ansible® Automation Platform Service is an end-to-end automation platform to configure systems, deploy software, and orchestrate advanced workflows. It includes resources to create, manage, and scale across the entire enterprise and your AWS cloud. Ansible provides a differentiated user experience to start automating and managing AWS resources and your broader IT ecosystems of resources and applications.
Red Hat® Ansible® Automation Platform Service on AWS is a fully managed Ansible Automation Platform controller. Red Hat will manage the deployment and operation of the controler and monitor for it issues, perform patching and upgrades, and will handle back ups and restore. Execution nodes for automation will be need to be deployed separately.
Enterprise I: The Odyssey Digital Automation Platform, a true no-code solution, creates enterprise-class business applications, integrations, automations and workflows with minimal software development cost and time.
Easy to Use with Helpful Support and a Great Analyst Experience
Reviewed on Aug 18, 2026
Review provided by G2
What do you like best about the product?
Very easy to use as well as competent User Help. Have also had great experience with the analyst assigned for new work
What do you dislike about the product?
The customer interface is sometimes not very user friendly. not a big deal, just something that could be made more clear on future releases
What problems is the product solving and how is that benefiting you?
We make use of Jitterbug to integrate our web orders with our SAP product. the interface is fast, reliable, consistent, and easy to modify.
Manufacturing
We like Jitterbit!
Reviewed on Aug 18, 2026
Review provided by G2
What do you like best about the product?
Customer service is always quick to respond and help.
What do you dislike about the product?
It isn’t as intuitive as I’d like. Sometimes we have orders that don’t flow through, and it would be helpful to receive an email notification so we know when that happens.
What problems is the product solving and how is that benefiting you?
They help us make sure things are linked across multiple interfaces.
Alissa T.
Fast Response Times and Prompt Problem Resolution
Reviewed on Aug 14, 2026
Review provided by G2
What do you like best about the product?
Fast response time, and they solve problems promptly when they come up.
What do you dislike about the product?
Well, nothing for now, but Jitterbit explanations are sometimes very difficult to understand because there are too many IT-specific terms used in the emails.
What problems is the product solving and how is that benefiting you?
I use it to add new items for EDI orders. When some orders aren’t downloading, or when ASNs and invoices aren’t uploading, we send Jitterbit an email, and they always resolve the issue in a timely manner.
Steven K.
Easy UI and Seamless Multi-System Integration in One Platform
Reviewed on Aug 13, 2026
Review provided by G2
What do you like best about the product?
Ability to integrate multiple systems from 1 single platform with wide variety of systems available. Easy UI experience
What do you dislike about the product?
Not really anything specific, only a minor thing I've spotted but the deploy button when you make a change is a little hidden as you have to expand to see it but no real issue
What problems is the product solving and how is that benefiting you?
Ability to transfer data between multiple systems to reduce duplication of work and ensure data has 1 source of truth. Plan to also expand use of this across other systems in other areas.
Higher Education
I have good experience with Jitterbit
Reviewed on Jul 24, 2026
Review provided by G2
What do you like best about the product?
UX is easy to use and good knowledge base
What do you dislike about the product?
error message is not very helpful and cannot report the failures inside the successful completed operation
What problems is the product solving and how is that benefiting you?
it helps us to connect the data across the systems