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    Agentic Process Automation System (Now Certified for WorkSpaces)

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    Deployed on AWS
    Vendor Insights
    Automation Anywhere achieved Agentic AI, Generative AI and Conversational AI Competencies and transacts solely through Private Offer. The pricing is quoted based on software customization. Pricing stated in this listing is for reference only. Automation Anywhere is a leader in Agentic AI-powered process automation the company's platform is powered with specialized AI, generative AI and offers RPA, end-to-end process orchestration, and analytics, with a security and governance-first approach as one of the first 100 companies worldwide to earn ISO/IEC 42001:2023 certification, the international standard for responsible AI governance. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. Deployment Options: 1) Software as a service (SaaS) automation application that is centrally hosted and uniformly managed by AAI 2) Self Managed 3) Certified for AWS WorkSpaces
    4.5

    Overview

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    Automation Anywhere platform features:

    Highlights

    • Digital Acceleration and Instant-On Ease Of Use - Cloud automation bypasses the legacy barriers (rigid delivery models, technical complexity, and unfriendly user experience) to automation adoption and application across the enterprise. Open any web browser, log in, and automate. Intuitive experience optimized for every user type.
    • Lower Total Cost Of Ownership - One of the biggest benefits of automating with cloud Agentic Automation is the lower total cost of ownership (TCO). Move from a CAPEX to OPEX model and streamline ongoing maintenance activities. Cloud automation eliminates setup time, infrastructure, and maintenance costs while enabling organizations to realize the cost benefits of public cloud.
    • Agentic Automation For Every Enterprise Process - Built-in AI skills with intelligent screen recording and drag-n-drop actions. Agentic Automation surfaces automation tools, including artificial intelligence and Generative AI technologies, to more of the business. Bedrock, AgentCore, SageMaker Integrations and joint solution with Amazon Quick and Automation Co-Pilot are generally available.

    Details

    Delivery method

    Deployed on AWS
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    You can now purchase comprehensive solutions tailored to use cases and industries.

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    Vendor Insights

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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Agentic Process Automation System (Now Certified for WorkSpaces)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Automation 360
    Agentic Process Automation System Sample Solution
    $126,000.00

    Vendor refund policy

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    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Finance & Accounting, Procurement & Supply Chain, Legal & Compliance
    Top
    10
    In Human Resources, Customer Support, Sales & Marketing
    Top
    25
    In Data Integration

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    AI-Powered Process Orchestration Engine
    Process Reasoning Engine (PRE) securely orchestrates AI agents, automations, and people to run complex, cross-functional business processes at scale
    Intelligent Decision and Dependency Management
    Mozart Orchestrator manages decisions, dependencies, context, and exceptions, enabling AI agents to plan, reason, and collaborate across bots, systems, data, and human touchpoints with enterprise-scale resiliency
    Agentic AI Agent Development
    AI Agent Studio enables secure building of powerful agents capable of learning, making decisions, and performing deep analysis
    Natural Language Process Automation
    Automation Anywhere Code captures intent from any input format and generates structured plans outlining steps, data flows, and error handling, then builds agentic process automations
    Serverless Automation Infrastructure
    Automation Cloud Service runs automation workloads serverless on AWS Cloud infrastructure with optimized execution performance
    AI Agent Orchestration
    Coordinates AI agents to automate tasks across HR, sales, procurement, and customer service systems from a unified platform, enabling cross-system workflow execution and action triggering.
    Multi-System Integration
    Connects to 700+ applications and systems including CRM, ERP, and AWS services through APIs, connectors, and visual integration builders for enterprise workflow automation.
    Hybrid Development Environment
    Supports both no-code visual builders for business users and pro-code development with APIs and agent development kit for developers to build, deploy, and manage AI agents.
    AWS Native Service Integration
    Integrates with Amazon S3 for data storage, AWS Lambda for event-driven automation, Amazon API Gateway for system connectivity, IAM for access control, and CloudWatch for monitoring and observability.
    Hybrid and Multi-Cloud Deployment
    Supports SaaS deployment on AWS with capability to orchestrate workflows across hybrid and multi-cloud environments, including on-premises systems, without requiring infrastructure replacement.
    AI Agent Deployment and Management
    Build and deploy AI agents and AI-powered workflows with connections to 700+ enterprise systems, including control over data access and actions.
    MCP Server Governance
    Deploy and govern Model Context Protocol servers centrally through Agent Gateway with ability to extend AI models and agents using workflow-backed tools connected to applications and data sources.
    Unified Observability and Audit
    Run agents, integrations, and AI-infused automations on a single platform with unified observability, audit trails, and access controls.
    PII Data Protection
    Implement PII tokenization capabilities for protecting sensitive personal information across orchestrated workflows and integrations.
    Foundation Model Integration
    Access and integrate Amazon Bedrock foundation models within the platform with infrastructure and data connectivity for enterprise business environments.

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    -
    -
    -
    -
    No security profile
    No security profile

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.5
    5837 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    24%
    2%
    1%
    1%
    52 AWS reviews
    |
    5785 external reviews
    External reviews are from G2  and PeerSpot .
    Amita .

    Bridges AI with Deterministic Tasks, But Pricing and Learning Curve Challenging

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    I like Automation Anywhere Agentic Process Automation for its ability to bridge deterministic execution with probabilistic AI reasoning. The context intelligence graph and native RAG, universal orchestration, built-in AI evaluation, and advanced document automation are features that stand out to me. These contribute to drastic resolution in bot maintenance costs, accelerated time to market for new automation, and infinite scalability without human bottlenecks. It also maximizes return on existing software investment. Additionally, I found the initial setup to be relatively straightforward.
    What do you dislike about the product?
    The pricing structure of Automation Anywhere Agentic Process Automation is complex and high cost, which can be challenging to navigate. There is a high cognitive load and a steep learning curve involved, making it difficult to become proficient quickly. Debugging non-deterministic failures is cumbersome. Integration inconsistencies and edge case bugs add to the frustration. Additionally, the software strains local infrastructure resources.
    What problems is the product solving and how is that benefiting you?
    Automation Anywhere Agentic Process Automation solves high exception handling costs, unstructured data bottlenecks, brittle bots, app toggling, and delayed service. It reduces bot maintenance costs, speeds automation delivery, scales without bottlenecks, and boosts software ROI.
    Nikita A.

    AI Agents + RPA That Automate Complex End-to-End Processes

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Automation Anywhere Agentic Process Automation is its ability to combine AI agents with RPA, enabling systems to understand context, make decisions, and automate complex end-to-end business processes with minimal human intervention.
    What do you dislike about the product?
    The initial setup and governance for agentic workflows can be complex, and debugging AI-driven decisions is more challenging than traditional RPA.
    What problems is the product solving and how is that benefiting you?
    It automates complex, end-to-end business processes that require both AI and RPA, reducing manual effort, improving efficiency, accelerating response times, and allowing teams to focus on higher-value work.
    Foram C.

    AI-Driven End-to-End Automation with Enterprise-Grade Governance

    Reviewed on Jul 07, 2026
    Review provided by G2
    What do you like best about the product?
    What I like best about Automation Anywhere Agentic Process Automation (APA) is that it goes beyond traditional RPA by combining AI agents, workflow orchestration, RPA bots, document processing, and governance in a single platform. Instead of just automating repetitive tasks, APA is designed to handle end-to-end business processes that require decision-making, adaptability, and collaboration across systems. [automation...ywhere.com], [docs.autom...ywhere.com]
    Some standout strengths are:

    AI + Automation in one platform – APA blends generative AI, AI agents, and traditional automation capabilities, reducing the need to stitch together multiple tools. [automation...ywhere.com], [g2.com]
    Enterprise-grade governance – Security, compliance, auditability, and control are built into the platform, which is essential for regulated industries such as banking, healthcare, and finance. [docs.autom...ywhere.com], [roboticsan...onnews.com]
    Human-in-the-loop capabilities – The platform allows AI agents and humans to work together, escalating exceptions or approvals when needed instead of forcing complete automation. [docs.autom...ywhere.com], [youtube.com]
    Natural language interactions – Business users can interact with automations and agents through conversational interfaces, making automation more accessible beyond technical teams. [roboticsan...onnews.com], [automation...ywhere.com]
    Scalability across enterprise processes – It can orchestrate actions across multiple departments, applications, APIs, and bots, enabling broader digital transformation initiatives. [automation...ywhere.com], [navtools.ai]
    What do you dislike about the product?
    “The main drawback is the learning curve and implementation complexity. While the platform offers powerful AI-driven automation capabilities, organizations may need specialized expertise and investment to deploy and scale solutions effectively
    What problems is the product solving and how is that benefiting you?
    Automation Anywhere APA helps solve bottlenecks in customer service and finance operations by automating repetitive tasks such as data entry, document handling, validation, and workflow routing. This reduces turnaround time, improves accuracy, and ensures consistent process execution. For me, this means less time spent on routine administrative work, quicker customer resolutions, better productivity, and more time to focus on customer relationships and business outcomes
    Accounting

    Automation + AI Decision-Making That Streamlines Complex Workflows

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    What I like most is how it combines automation with AI-driven decision-making. That makes it possible to automate more complex, dynamic workflows, rather than being limited to simple, repetitive tasks. Overall, it reduces manual effort, improves consistency, and helps create more efficient end-to-end processes.
    What do you dislike about the product?
    The main downside is that there can be a learning curve, especially when setting up more complex workflows with AI agents, integrations, approvals, and exception handling. It is powerful, but teams still need strong planning and governance to get the best results.
    What problems is the product solving and how is that benefiting you?
    Automation Anywhere Agentic Process Automation is helping reduce repetitive manual work and streamline processes that involve multiple systems, decisions, and approvals. The main benefit is improved efficiency: workflows can move faster, errors are reduced, and teams can focus more on higher-value tasks instead of routine operational work.
    Oscar C.

    Very useful tool for more agile assignment, tracking, and reporting

    Reviewed on Jul 06, 2026
    Review provided by G2
    What do you like best about the product?
    It is a very useful tool that greatly improves the way one can work with the processes of assignment, tracking, and reporting in each work area.
    What do you dislike about the product?
    It helps me with the prediction and guidance of tasks, especially in the support cases I handle. It also facilitates assignment and allows for an immediate response in each case.
    What problems is the product solving and how is that benefiting you?
    Resolve the process of assignment and categorization of calls and requests from users who require support and response to their requests for help.
    View all reviews