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    Agentic Process Automation System (Now Certified for WorkSpaces)

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    Deployed on AWS
    Vendor Insights
    Automation Anywhere achieved Agentic AI, Generative AI and Conversational AI Competencies and transacts solely through Private Offer. The pricing is quoted based on software customization. Pricing stated in this listing is for reference only. Automation Anywhere is a leader in Agentic AI-powered process automation the company's platform is powered with specialized AI, generative AI and offers RPA, end-to-end process orchestration, and analytics, with a security and governance-first approach as one of the first 100 companies worldwide to earn ISO/IEC 42001:2023 certification, the international standard for responsible AI governance. Automation Anywhere empowers organizations worldwide to unleash productivity gains, drive innovation, improve customer service and accelerate business growth. Deployment Options: 1) Software as a service (SaaS) automation application that is centrally hosted and uniformly managed by AAI 2) Self Managed 3) Certified for AWS WorkSpaces
    4.5

    Overview

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    Automation Anywhere platform features:

    Highlights

    • Digital Acceleration and Instant-On Ease Of Use - Cloud automation bypasses the legacy barriers (rigid delivery models, technical complexity, and unfriendly user experience) to automation adoption and application across the enterprise. Open any web browser, log in, and automate. Intuitive experience optimized for every user type.
    • Lower Total Cost Of Ownership - One of the biggest benefits of automating with cloud Agentic Automation is the lower total cost of ownership (TCO). Move from a CAPEX to OPEX model and streamline ongoing maintenance activities. Cloud automation eliminates setup time, infrastructure, and maintenance costs while enabling organizations to realize the cost benefits of public cloud.
    • Agentic Automation For Every Enterprise Process - Built-in AI skills with intelligent screen recording and drag-n-drop actions. Agentic Automation surfaces automation tools, including artificial intelligence and Generative AI technologies, to more of the business. Bedrock, AgentCore, SageMaker Integrations and joint solution with Amazon Quick and Automation Co-Pilot are generally available.

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    Delivery method

    Deployed on AWS
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    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
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    Pricing

    Agentic Process Automation System (Now Certified for WorkSpaces)

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Automation 360
    Agentic Process Automation System Sample Solution
    $126,000.00

    Vendor refund policy

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    Custom pricing options

    Request a private offer to receive a custom quote.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Accolades

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    Top
    10
    In Finance & Accounting, Procurement & Supply Chain, Legal & Compliance
    Top
    10
    In Human Resources, Customer Support, Sales & Marketing
    Top
    25
    In Data Integration

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
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    Ease of use
    Customer service
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    Overview

     Info
    AI generated from product descriptions
    AI-Powered Process Orchestration Engine
    Process Reasoning Engine (PRE) securely orchestrates AI agents, automations, and people to run complex, cross-functional business processes at scale
    Intelligent Decision and Dependency Management
    Mozart Orchestrator manages decisions, dependencies, context, and exceptions, enabling AI agents to plan, reason, and collaborate across bots, systems, data, and human touchpoints with enterprise-scale resiliency
    Agentic AI Agent Development
    AI Agent Studio enables secure building of powerful agents capable of learning, making decisions, and performing deep analysis
    Natural Language Process Automation
    Automation Anywhere Code captures intent from any input format and generates structured plans outlining steps, data flows, and error handling, then builds agentic process automations
    Serverless Automation Infrastructure
    Automation Cloud Service runs automation workloads serverless on AWS Cloud infrastructure with optimized execution performance
    AI Agent Orchestration
    Coordinates AI agents to automate tasks across HR, sales, procurement, and customer service systems from a unified platform, enabling cross-system workflow execution and action triggering.
    Multi-System Integration
    Connects to 700+ applications and systems including CRM, ERP, and AWS services through APIs, connectors, and visual integration builders for enterprise workflow automation.
    Hybrid Development Environment
    Supports both no-code visual builders for business users and pro-code development with APIs and agent development kit for developers to build, deploy, and manage AI agents.
    AWS Native Service Integration
    Integrates with Amazon S3 for data storage, AWS Lambda for event-driven automation, Amazon API Gateway for system connectivity, IAM for access control, and CloudWatch for monitoring and observability.
    Hybrid and Multi-Cloud Deployment
    Supports SaaS deployment on AWS with capability to orchestrate workflows across hybrid and multi-cloud environments, including on-premises systems, without requiring infrastructure replacement.
    AI Agent Deployment and Management
    Build and deploy AI agents and AI-powered workflows with connections to 700+ enterprise systems, including control over data access and actions.
    MCP Server Governance
    Deploy and govern Model Context Protocol servers centrally through Agent Gateway with ability to extend AI models and agents using workflow-backed tools connected to applications and data sources.
    Unified Observability and Audit
    Run agents, integrations, and AI-infused automations on a single platform with unified observability, audit trails, and access controls.
    PII Data Protection
    Implement PII tokenization capabilities for protecting sensitive personal information across orchestrated workflows and integrations.
    Foundation Model Integration
    Access and integrate Amazon Bedrock foundation models within the platform with infrastructure and data connectivity for enterprise business environments.

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    -
    -
    -
    -
    No security profile
    No security profile

    Contract

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    Standard contract
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    No

    Customer reviews

    Ratings and reviews

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    4.5
    5853 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    24%
    2%
    1%
    1%
    54 AWS reviews
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    5799 external reviews
    External reviews are from G2  and PeerSpot .
    Civil Engineering

    Smart Multi-Agent Workload Sharing That Helps Prevent Hallucinations

    Reviewed on Jul 26, 2026
    Review provided by G2
    What do you like best about the product?
    The connection between different agents won’t overwhelm a single agent. Instead, it divides the work across all of them, which helps prevent the agents from hallucinating.
    What do you dislike about the product?
    RAG: It’s quite hard to create an IP-secured environment with agentic knowledge. Also, using the knowledge is fairly complex; even with good instructions, the knowledge that was taken wasn’t adequate.
    What problems is the product solving and how is that benefiting you?
    It’s helping me handle repetitive calculations that are based on our own Excel calculation tools. I set up an environment where these calculations can be done by agents, and by doing this we’re trying to save a huge amount of time.
    Oleksii K.

    Improves processes with AI, but requires serious configuration

    Reviewed on Jul 25, 2026
    Review provided by G2
    What do you like best about the product?
    I like the use of AI functions in Automation Anywhere Agentic Process Automation and their gradual learning, which removes the main limitation of traditional RPA, especially its fragility. It learns from mistakes and takes them into account next time, making solutions more resilient.
    What do you dislike about the product?
    Sometimes I notice that Automation Anywhere Agentic Process Automation gives slightly different answers to the same task, and the cost is somewhat higher compared to regular solutions. Also, if the input is unstructured, the program might invent data. The setup is not the easiest either; it requires serious work, such as setting up the infrastructure and coordinating all issues with IT security. It happens that non-standard data and the fragility of SAP can disrupt the process.
    What problems is the product solving and how is that benefiting you?
    I use Automation Anywhere Agentic Process Automation to replace manual work with automated solutions, which saves time and reduces errors. AI features enhance the process by eliminating the fragility of conventional RPA, learning from mistakes, and increasing the resilience of solutions.
    Anonymous

    Adaptable AI, Less Downtime for Automations

    Reviewed on Jul 24, 2026
    Review provided by G2
    What do you like best about the product?
    I like how Automation Anywhere Agentic Process Automation handles unpredictable workflows. The agentic framework allows the bot to reason through changes, adapt to variable inputs, and complete processes without needing human intervention. The biggest value is the massive reduction in IT maintenance and bot downtime. It means our automations are incredibly resilient, achieving the scalability promised, allowing our IT team to focus on building new solutions instead of maintaining broken bots. I also appreciate the seamless integration with our CRM and ITSM tools, making processes efficient.
    What do you dislike about the product?
    I find there's definitely a steep learning curve when moving from basic task recording to building true agentic workflows. It requires more technical know-how than I expected, which makes it tough for non-technical business users like me to get started without heavy IT support. I think it would be great if they provided simpler, step-by-step onboarding guides or more intuitive error explanations for beginners. The documentation is heavily geared toward developers, and as a business user, I often struggle to understand the 'why' behind certain model configurations. I need simpler, business-friendly documentation that explains how AI logic works in plain English, not just technical specifications.
    What problems is the product solving and how is that benefiting you?
    I use Automation Anywhere Agentic Process Automation to automate invoices and purchase orders, reducing bot failure due to layout changes. It handles exceptions and reduces IT maintenance, allowing scalability and less downtime by adapting to changes without manual intervention.
    Ulises A.

    Powerful AI-Driven Automation, but Setup and Governance Add Complexity

    Reviewed on Jul 22, 2026
    Review provided by G2
    What do you like best about the product?
    I like that it combines AI agents with process automation to handle complex workflows, make context-aware decisions, and streamline end-to-end business processes while keeping humans in the loop when needed.
    What do you dislike about the product?
    The main downside is the added complexity. Setting up, governing, and maintaining AI-driven workflows can require more expertise and oversight than traditional automation, especially during initial implementation.
    What problems is the product solving and how is that benefiting you?
    Automation Anywhere Agentic Process Automation helps solve the challenge of automating complex, decision-based business processes that traditional RPA alone cannot handle. By combining AI agents with workflow automation, it reduces manual effort, speeds up task completion, improves accuracy, and enables faster decision-making. The benefit is increased productivity, more time to focus on higher-value work, and more efficient end-to-end business operations.
    Sapna B.

    Easier, More Reliable Automation with Less Custom Scripting

    Reviewed on Jul 17, 2026
    Review provided by G2
    What do you like best about the product?
    I like best about Automation Anywhere Agentic Process Automation is that it helps solve some of the common challenges we face while developing and maintaining automation scripts. In traditional automation, we often have to write complex logic to handle exceptions, different input formats and changing business scenarios.For example, in a ticket processing automation, users may submit request in different formats, requiring multiple validation checks and exception handling scripts. Agentic automation can understand the context, determine the appropriate action and handle many of these variations with less custom scripting. This reduces maintenance effort,improve process reliability and allow us to focus more on enhancing the automation rather than constantly fixing edge cases. Its easy to use and to implement.
    What do you dislike about the product?
    What i like least is that it takes some time to learn in the beginning, The platform has many useful features but understanding how to use the agentic capabilities effectively requires practice and experience. Once you get familiar with it, it becomes much easier to work with.
    What problems is the product solving and how is that benefiting you?
    Handling exceptions that don't follow predefined rules, Reducing complex if-else logic and decision trees in scripts, Managing unstructured inputs like emails, tickets and documents, Minimizing manua lintervention when unexpected scenarios occur,Reducing script maintenance when business rules change, Coordinating actions across multiplications and systems.
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