Overview

Product video
Automation Anywhere platform features:
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The Process Reasoning Engine (PRE) is the AI brain behind the Agentic Process Automation (APA) System and agentic solutions, securely orchestrating AI agents, automations, and people to run complex, cross-functional business processes at scale. https://www.automationanywhere.com/products/process-reasoning-engine
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Mozart Orchestrator manages decisions, dependencies, context, and exceptions, enabling AI agents to plan, reason, and collaborate across bots, systems, data, and human touchpoints and delivers resiliency at enterprise scale. https://www.automationanywhere.com/products/mozart-orchestrator
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AI Agent Studio allows you to securely build powerful Agents capable of learn, make decisions and perform deep analysis. https://www.automationanywhere.com/products/ai-agent-studio
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Automation CoPilot transforms how your team works with an AI powered automation assistant that lives right inside your existing apps, now with advanced natural language capabilities from Amazon Q Business. https://www.automationanywhere.com/products/automation-co-pilot
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Automation Workspace is one stop shop for creating and managing agentic automations at high speed. https://www.automationanywhere.com/products/automation-workspace
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Automation Cloud Service runs your automation workloads serverless on the Automation Anywhere AWS Cloud and get faster executions while spending less on automation infrastructure (drives consumption on Automation Anywhere tenants). https://www.automationanywhere.com/products/cloud-service
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CoE Manager, from discovery to ROI tracking, is the command center for governing, scaling, and optimizing automation across the enterprise. https://www.automationanywhere.com/products/coe-manager
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Automation Anywhere Code captures intent from any input format and generates structured plans outlining steps, data flows, and error handling for your review and refinement, and finally builds the agentic process automations for you. https://www.automationanywhere.com/products/automation-anywhere-code
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UI Agent agentically automates complex workflows across web and Citrix environments, with unparalleled adaptability when things change. https://docs.automationanywhere.com/r/automation-generative-ai-overview/ui-agent-web-pkg
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Nonprofit discounted package includes 1 Control Room, 1 Bot Creator, 1 Unassisted Bot Runner and 1 Assisted Bot Runner. https://www.automationanywhere.com/company/global-impact
Highlights
- Digital Acceleration and Instant-On Ease Of Use - Cloud automation bypasses the legacy barriers (rigid delivery models, technical complexity, and unfriendly user experience) to automation adoption and application across the enterprise. Open any web browser, log in, and automate. Intuitive experience optimized for every user type.
- Lower Total Cost Of Ownership - One of the biggest benefits of automating with cloud Agentic Automation is the lower total cost of ownership (TCO). Move from a CAPEX to OPEX model and streamline ongoing maintenance activities. Cloud automation eliminates setup time, infrastructure, and maintenance costs while enabling organizations to realize the cost benefits of public cloud.
- Agentic Automation For Every Enterprise Process - Built-in AI skills with intelligent screen recording and drag-n-drop actions. Agentic Automation surfaces automation tools, including artificial intelligence and Generative AI technologies, to more of the business. Bedrock, AgentCore, SageMaker Integrations and joint solution with Amazon Quick and Automation Co-Pilot are generally available.
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
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Buyer guide

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Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Automation 360 | Agentic Process Automation System Sample Solution | $126,000.00 |
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Customer reviews
Automation has reduced human errors and has saved time through high availability and fast tasks
What is our primary use case?
My main use case for Automation Anywhere is automating manual processes.
A specific example of how I use Automation Anywhere , is using it as an integration between systems that cannot talk to each other, or by executing a lot of repetitive tasks done by the employees.
How has it helped my organization?
- Saving time for staff
- Saving money by prevent human errors
- Reduce number of newly heired staff members
What is most valuable?
The best features Automation Anywhere offers are easy to use and fast programming ability, and easy to maintain. High availability solution is the best part of this.
Out of those features, I find high availability to be the most valuable in my day-to-day work because it saves a lot of time and allows us to run many tasks at the same time with many servers. If one goes down, another server can take the load. This way, we have almost 99% uptime.
Automation Anywhere has positively impacted my organization by saving us a lot of time and a lot of money, actually, because a lot of human error has been handled, and it reduced the number of staff we keep hiring every year.
What needs improvement?
Automation Anywhere can be improved by adding microservices because they don't support microservices until now.
Also, the documentation site for support is a little bit vague, and we have some issues with the customer support because they need a little bit of advancement. The documentation needs to be more rich, actually; it should contain more details and also should have direct solutions.
For how long have I used the solution?
I have been using Automation Anywhere for more than six years.
What do I think about the stability of the solution?
I perceive the stability of Automation Anywhere to be very high because, as I told before, we already have high availability. This increases the stability up to 99%, even maybe more.
What do I think about the scalability of the solution?
With high availability, you can easily scale up or down when needed.
How are customer service and support?
The customer support for Automation Anywhere needs a bit of enhancement.
How was the initial setup?
Setup was not complex and Straightforward
What about the implementation team?
No, my RPA team did the production setup
What other advice do I have?
My best advice for others looking into using Automation Anywhere is to go for high availability from day one because it will save a lot of time and a lot of development if you started a normal installation and then decide to go for high availability.
I actually haven't been involved with Automation Anywhere's AI capabilities because it needs cloud access, and in my company, cloud access is forbidden. Only on prem.
You are using Automation Anywhere as an integration tool, so it doesn't integrate with anything.
I would rate this product an 8 out of 10.