Productiv SaaS Intelligence Platform

What do you like best about the product?

Over the past year, Productiv has been an exceptional solution for managing Nav’s SaaS portfolio. It has provided real-time visibility into application usage, enabled the elimination of redundant or underutilized tools, and supported more informed renewal and budgeting decisions. Its impact has spanned IT, finance, and legal—most notably through enhanced license optimization, centralized contract management, more effective vendor negotiations, and improved compliance oversight. Seamless integration with our existing systems, intuitive workflows, and actionable insights have empowered us to take a proactive, data-driven approach to software acquisition, spend, and usage.

The implementation experience was by far the smoothest we’ve had with any vendor. The Productiv team has been exceptional—highly responsive, proactive in their support, and consistently helpful in guiding us through best practices. Their account management and customer support stand out as the best we've encountered.

The platform itself is clean, intuitive, and thoughtfully designed. It aligns seamlessly with our access and approval processes and allows teams to derive value quickly, without extensive onboarding or training. Most importantly, the cost savings we’ve achieved have significantly exceeded the cost of the platform itself.

Productiv continues to deliver outstanding value, and we are confident that it will remain a critical component of our SaaS management strategy in the years ahead.

What do you dislike about the product?

Notably, many of our feature requests—initially considered “nice to have”—were added to Productiv’s roadmap and successfully delivered within the year.

While expanded self-serve reporting capabilities would be a welcome enhancement, we’ve never experienced delays when requesting custom reports. The responsiveness and follow-through from the Productiv team have consistently exceeded expectations.

What problems is the product solving and how is that benefiting you?

Productiv is solving key problems around lack of visibility into SaaS usage, inefficient license management, unmanaged renewals, and decentralized access and approval processes.

What do you like best about the product?

Working with Productiv has been an exceptional experience that has significantly advanced our strategic goals at IPSY, particularly in the areas of finance and technology. Their team partnered closely with us to identify and develop innovative use cases that are transforming the way we make capital investment decisions.

Productiv brought not only deep expertise in SaaS management and data visibility but also a genuine commitment to understanding our unique business needs. Their collaborative approach helped bridge the gap between finance and IT, enabling us to make more informed, data-driven decisions. By leveraging their intuitive and easy-to-use platform, we've gained unprecedented insight into software usage patterns, contract value, and team adoption metrics — all critical inputs for evaluating ROI and aligning our investments with business priorities.

The use cases we developed together have empowered our teams to optimize spending, eliminate redundancies, and forecast technology capex needs with greater accuracy. This has had a direct and positive impact on our bottom line, as well as our ability to scale efficiently.

Equally impressive has been Productiv’s outstanding customer support. Their responsiveness, professionalism, and forward-thinking mindset made them a true partner in innovation — always available to guide us and ensure we get maximum value from the platform. We're excited about the continued collaboration and the potential for even greater impact in the future.

What do you dislike about the product?

While Productiv offers strong capabilities for IT and finance teams, one of my main frustrations has been the limited focus on broader functional use. It’s not marketed—or seemingly designed—with other departments like HR, procurement, or operations in mind, which makes it harder to drive company-wide adoption. A more inclusive approach could unlock even greater value across the organization.

What problems is the product solving and how is that benefiting you?

Productiv has been instrumental in improving our cash expenditure and outflow forecasting. By developing features within a single, centralized system, they enabled us to easily identify and analyze payment terms, amounts, and frequency across our SaaS portfolio. This level of visibility has significantly enhanced our ability to forecast with accuracy, manage cash flow proactively, and make more informed financial decisions.

This has been a long-standing challenge for our small company, particularly as we faced growing pains while scaling. Productiv’s solution addressed a critical gap that previously limited our ability to align spending with growth, helping us establish more financial discipline and confidence during a pivotal stage in our development.

What do you like best about the product?

provides deep visibility into SaaS usage and engagement across the organization. It helps optimize software spend and improve license management with real-time insights.

What do you dislike about the product?

advanced features are ambiguous and needs better documentation for users

What problems is the product solving and how is that benefiting you?

Productiv helps solve the problem of shadow IT and underutilized SaaS subscriptions by offering real-time visibility into app usage and license allocation

What do you like best about the product?

Productiv is a single source of truth/database for software platforms. This is critical for any business to maintain visibility over spend, usage, renewals, etc. Without a central "source of truth", platforms get lost in the shuffle of IT (management), finance (spend), and the end-users.

What do you dislike about the product?

Due to the large number of software platforms, there are different levels of integration and visibility for various platforms.

What problems is the product solving and how is that benefiting you?

Global visibility into all platforms.

What do you like best about the product?

Productiv is most helpful in providing a comprehensive view and control over our SaaS applications. It offers valuable insights into application usage, spending, and compliance in a centralized platform.

What do you dislike about the product?

Productiv is a comprehensive platform with a wide range of features, which can make it overwhelming for new users. It may take some time to familiarize yourself with the interface and fully utilize its capabilities. Actionable recommendation may need to interpreted on your own as it mayu not be looking at the data the same way you or your org is.

What problems is the product solving and how is that benefiting you?

Visibility into spending and collaboration between IT, Finance, and Procurement.