Productiv SaaS Intelligence Platform
ProductivReviews from AWS customer
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An Outstanding Solution for Driving ROI, Enhancing Efficiency, and Backed by Exceptional Support
What do you like best about the product?
Over the past year, Productiv has been an exceptional solution for managing Nav’s SaaS portfolio. It has provided real-time visibility into application usage, enabled the elimination of redundant or underutilized tools, and supported more informed renewal and budgeting decisions. Its impact has spanned IT, finance, and legal—most notably through enhanced license optimization, centralized contract management, more effective vendor negotiations, and improved compliance oversight. Seamless integration with our existing systems, intuitive workflows, and actionable insights have empowered us to take a proactive, data-driven approach to software acquisition, spend, and usage.
The implementation experience was by far the smoothest we’ve had with any vendor. The Productiv team has been exceptional—highly responsive, proactive in their support, and consistently helpful in guiding us through best practices. Their account management and customer support stand out as the best we've encountered.
The platform itself is clean, intuitive, and thoughtfully designed. It aligns seamlessly with our access and approval processes and allows teams to derive value quickly, without extensive onboarding or training. Most importantly, the cost savings we’ve achieved have significantly exceeded the cost of the platform itself.
Productiv continues to deliver outstanding value, and we are confident that it will remain a critical component of our SaaS management strategy in the years ahead.
The implementation experience was by far the smoothest we’ve had with any vendor. The Productiv team has been exceptional—highly responsive, proactive in their support, and consistently helpful in guiding us through best practices. Their account management and customer support stand out as the best we've encountered.
The platform itself is clean, intuitive, and thoughtfully designed. It aligns seamlessly with our access and approval processes and allows teams to derive value quickly, without extensive onboarding or training. Most importantly, the cost savings we’ve achieved have significantly exceeded the cost of the platform itself.
Productiv continues to deliver outstanding value, and we are confident that it will remain a critical component of our SaaS management strategy in the years ahead.
What do you dislike about the product?
Notably, many of our feature requests—initially considered “nice to have”—were added to Productiv’s roadmap and successfully delivered within the year.
While expanded self-serve reporting capabilities would be a welcome enhancement, we’ve never experienced delays when requesting custom reports. The responsiveness and follow-through from the Productiv team have consistently exceeded expectations.
While expanded self-serve reporting capabilities would be a welcome enhancement, we’ve never experienced delays when requesting custom reports. The responsiveness and follow-through from the Productiv team have consistently exceeded expectations.
What problems is the product solving and how is that benefiting you?
Productiv is solving key problems around lack of visibility into SaaS usage, inefficient license management, unmanaged renewals, and decentralized access and approval processes.
Amazed to See a Company Work with Finance to Develop Features to Support Technology Investments
What do you like best about the product?
Working with Productiv has been an exceptional experience that has significantly advanced our strategic goals at IPSY, particularly in the areas of finance and technology. Their team partnered closely with us to identify and develop innovative use cases that are transforming the way we make capital investment decisions.
Productiv brought not only deep expertise in SaaS management and data visibility but also a genuine commitment to understanding our unique business needs. Their collaborative approach helped bridge the gap between finance and IT, enabling us to make more informed, data-driven decisions. By leveraging their intuitive and easy-to-use platform, we've gained unprecedented insight into software usage patterns, contract value, and team adoption metrics — all critical inputs for evaluating ROI and aligning our investments with business priorities.
The use cases we developed together have empowered our teams to optimize spending, eliminate redundancies, and forecast technology capex needs with greater accuracy. This has had a direct and positive impact on our bottom line, as well as our ability to scale efficiently.
Equally impressive has been Productiv’s outstanding customer support. Their responsiveness, professionalism, and forward-thinking mindset made them a true partner in innovation — always available to guide us and ensure we get maximum value from the platform. We're excited about the continued collaboration and the potential for even greater impact in the future.
Productiv brought not only deep expertise in SaaS management and data visibility but also a genuine commitment to understanding our unique business needs. Their collaborative approach helped bridge the gap between finance and IT, enabling us to make more informed, data-driven decisions. By leveraging their intuitive and easy-to-use platform, we've gained unprecedented insight into software usage patterns, contract value, and team adoption metrics — all critical inputs for evaluating ROI and aligning our investments with business priorities.
The use cases we developed together have empowered our teams to optimize spending, eliminate redundancies, and forecast technology capex needs with greater accuracy. This has had a direct and positive impact on our bottom line, as well as our ability to scale efficiently.
Equally impressive has been Productiv’s outstanding customer support. Their responsiveness, professionalism, and forward-thinking mindset made them a true partner in innovation — always available to guide us and ensure we get maximum value from the platform. We're excited about the continued collaboration and the potential for even greater impact in the future.
What do you dislike about the product?
While Productiv offers strong capabilities for IT and finance teams, one of my main frustrations has been the limited focus on broader functional use. It’s not marketed—or seemingly designed—with other departments like HR, procurement, or operations in mind, which makes it harder to drive company-wide adoption. A more inclusive approach could unlock even greater value across the organization.
What problems is the product solving and how is that benefiting you?
Productiv has been instrumental in improving our cash expenditure and outflow forecasting. By developing features within a single, centralized system, they enabled us to easily identify and analyze payment terms, amounts, and frequency across our SaaS portfolio. This level of visibility has significantly enhanced our ability to forecast with accuracy, manage cash flow proactively, and make more informed financial decisions.
This has been a long-standing challenge for our small company, particularly as we faced growing pains while scaling. Productiv’s solution addressed a critical gap that previously limited our ability to align spending with growth, helping us establish more financial discipline and confidence during a pivotal stage in our development.
This has been a long-standing challenge for our small company, particularly as we faced growing pains while scaling. Productiv’s solution addressed a critical gap that previously limited our ability to align spending with growth, helping us establish more financial discipline and confidence during a pivotal stage in our development.
Easiest and effective
What do you like best about the product?
provides deep visibility into SaaS usage and engagement across the organization. It helps optimize software spend and improve license management with real-time insights.
What do you dislike about the product?
advanced features are ambiguous and needs better documentation for users
What problems is the product solving and how is that benefiting you?
Productiv helps solve the problem of shadow IT and underutilized SaaS subscriptions by offering real-time visibility into app usage and license allocation
A critical SAAS Management Tool for every business
What do you like best about the product?
Productiv is a single source of truth/database for software platforms. This is critical for any business to maintain visibility over spend, usage, renewals, etc. Without a central "source of truth", platforms get lost in the shuffle of IT (management), finance (spend), and the end-users.
What do you dislike about the product?
Due to the large number of software platforms, there are different levels of integration and visibility for various platforms.
What problems is the product solving and how is that benefiting you?
Global visibility into all platforms.
All-In-One Productivity Powerhouse
What do you like best about the product?
Productiv is most helpful in providing a comprehensive view and control over our SaaS applications. It offers valuable insights into application usage, spending, and compliance in a centralized platform.
What do you dislike about the product?
Productiv is a comprehensive platform with a wide range of features, which can make it overwhelming for new users. It may take some time to familiarize yourself with the interface and fully utilize its capabilities. Actionable recommendation may need to interpreted on your own as it mayu not be looking at the data the same way you or your org is.
What problems is the product solving and how is that benefiting you?
Visibility into spending and collaboration between IT, Finance, and Procurement.
Great experience the Productiv Team
What do you like best about the product?
I love the support that they give in handling any issue that pops up. We've met with their Dev Team to help work on things.
What do you dislike about the product?
Nothing comes to mind about things that I dislike with Productiv.
What problems is the product solving and how is that benefiting you?
Productiv is helping us with license reclamation, contract renewals, and
Efficient license management and workflow automation
What do you like best about the product?
What I like best about Productiv is the no-code workflow automation. This feature streamlines our processes, significantly reducing manual effort and minimizing errors. With just a few clicks, I can automate routine tasks, freeing up valuable time for more strategic activities. We've enhanced contract renewal notifications along more proactive timelines, and the automatic creation of a collaborative Slack channel between the app owner and sourcing manager has been game changing.
What do you dislike about the product?
Productiv could improve by enhancing the way it handles contracts shared across different business units.
What problems is the product solving and how is that benefiting you?
Productiv is solving a visibility issue by compiling usage data from Okta, spend data from NetSuite, and contract data into one comprehensive platform. This helps us get a clear view of the current state of each application and informs our long-term strategy planning for our tech stack. Additionally, Productiv's renewal notifications and workflows enable us to proactively manage contract renewals, preventing them from sneaking up on us.
incredible experience and, from now on, essential for the business.
What do you like best about the product?
What I like most about Productiv is the flexibility in the way the information is displayed. The information, before the implementation of Productiv, was there. but it was not fully integrated as it is now. I definitely consider, in my role as FinOps Manager, my main work tool.
What do you dislike about the product?
I don't feel that it is something that I "dislike" but as a possibility for improvement, it would be very good if there was a way to estimate future expenses. For example, plan a company's annual budget for all SaaS in the portfolio. The information is there, however I must resort to an external form to be able to transpose it.
What problems is the product solving and how is that benefiting you?
several. But to summarize, we have all the information from our portfolio together in one place, not only "trusting" the budget holder's forecast, but validating the information with current contracts, with real expenses, with assigned licenses, etc.
Glad we made the switch to Productiv
What do you like best about the product?
Productiv allows you to capture so many different pieces of information. It has helped me capture spend, renewal dates, business owner contacts, etc. I feel confident in the information Productiv captures through the different connectors. i.e. NetSuite/expense connectors. Our account manager is in constant contact with us making sure we have everything we need. Support is quick to respond.
What do you dislike about the product?
The reporting isn't very intuitive and a bit overwhelming.
What problems is the product solving and how is that benefiting you?
It has helped us identify shadow IT, stay on top of renewal dates and auto renewals, allows us to track the spend per tool, whether the tool has a contract or not.
Great insights for SaaS spending
What do you like best about the product?
Productiv is very user friendly and easy to use. We were able to connect it to all of our systems very quickly, and it immediately gave us actionable data. We run all of our renewals out of Productiv using the contracts feature, and it ensures we don't miss any renewals, or stumble into an auto-renewal. Our CSM is also great to work with, and ensures that we get connected to the right people to solve any problem.
What do you dislike about the product?
The only bad thing I have to say about Productiv is that their customer support can be slow to respond since I think they off-shore them and they are not available during US business hours. When I have an issue that requires an urgent response, I tend to go straight to our CSM rather than utilizing support.
What problems is the product solving and how is that benefiting you?
Productiv gives us full visibility into all of our SaaS spending, and how well utilized our investments in SaaS are. It helps us better track all of our SaaS contracts, and gives company-wide visibility for savings opportunities.
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