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    Honeycomb Enterprise

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    Deployed on AWS
    Honeycomb helps DevOps, SRE, and engineering teams understand and troubleshoot complex relationships within distributed services. See how services are performing, and drill down to issues with individual users without having to correlate and make guesses across different data types.

    Overview

    Honeycomb is an observability platform for cloud native apps that gives you high-level data regarding how your services are performing, combined with the ability to drill down all the way to the individual user level to troubleshoot issues without having to hop across different data types to piece the data together.

    Traditionally, when debugging production incidents with dashboards and metrics, it is difficult to drill down beyond aggregate measures. For example, a graph with error rates can't tell you which exact customers are experiencing the most errors. Logs can show you the raw error data, but it's hard to see the bigger patterns unless you know exactly where to look.

    Honeycomb's event-based telemetry model and its powerful query engine make it possible to slice your data across billions of rows and thousands of fields to find hidden patterns. The ability to quickly get results means teams can resolve incidents faster and figure out where to make system optimizations.

    Teams using Honeycomb ship faster, have faster MTTR, happier customers and less alert fatigue and burnout.

    For custom pricing, EULA, or a private contract, please contact AWS-Marketplace@honeycomb.io  for a private offer.

    Highlights

    • Faster Incident Response. Quickly locate sources of problems across complex applications. Use distributed tracing to find issues buried deeply within your stack.
    • Treat Performance Like a Feature. Slow is the new down. Honeycomb is designed to help teams make smart investments in optimizing performance for better user experiences.
    • Release Features Faster. Unknown unknowns in production make teams fear deploying. Honeycomb helps you understand production in ways that others simply chalk up as unknowable. With Honeycomb you ship more features faster, with fewer failures.

    Details

    Delivery method

    Deployed on AWS

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    Pricing

    Honeycomb Enterprise

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Honeycomb
    Honeycomb AWS Marketplace Public Listing
    $50,000.00

    Vendor refund policy

    Please contact sales.

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    Legal

    Vendor terms and conditions

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

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    Vendor resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Log Analysis
    Top
    10
    In Application Performance and UX Monitoring
    Top
    10
    In Observability, Monitoring and Observability

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
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    1 reviews
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    Overview

     Info
    AI generated from product descriptions
    Distributed Tracing
    Advanced event-based telemetry model for tracking and analyzing performance across complex distributed services
    Query Engine
    Powerful analytical engine capable of processing and slicing data across billions of rows and thousands of fields
    Performance Monitoring
    Comprehensive observability platform for analyzing service performance and identifying hidden system patterns
    Incident Investigation
    Detailed troubleshooting capabilities that enable drilling down to individual user-level issues across different data types
    Cloud Native Observability
    Specialized monitoring platform designed for analyzing and optimizing cloud-based application performance
    Data Lake Architecture
    Centralized data ingestion into AWS S3 with 10x compression for efficient event data storage
    Data Graph Technology
    Connected datasets representation enabling rapid context-based investigation across different system components
    Multi-Environment Integration
    Pre-built library of Data Apps supporting integration with Kubernetes, cloud platforms, and development tools
    Event Data Ingestion
    Comprehensive data collection capability with over 250 integration points across different systems and platforms
    Observability Data Correlation
    Automated graph-based correlation of datasets spanning customer interactions, infrastructure logs, and application metrics
    Automated Discovery
    Auto-discovers application components, traces requests, and maps dependencies across infrastructure and application environments
    Performance Monitoring
    Provides 1-second granularity performance monitoring with comprehensive request tracing across full-stack environments
    Technology Integration
    Supports over 300 technologies with seamless integration across Kubernetes containers, micro-services, and cloud environments
    Real-time Tracing
    Captures 100% of all requests in real-time without sampling, ensuring complete application performance visibility
    Intelligent Alerting
    Offers SmartAlerts with automated root cause analysis and tailored recommendations for faster issue resolution

    Security credentials

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    Validated by AWS Marketplace
    FedRAMP
    GDPR
    HIPAA
    ISO/IEC 27001
    PCI DSS
    SOC 2 Type 2
    No security profile
    No security profile
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    Contract

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    Standard contract
    No

    Customer reviews

    Ratings and reviews

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    0 AWS reviews
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    2 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Diego Gomes De Lima

    Easy to use and the dashboard is very intuitive

    Reviewed on Aug 29, 2024
    Review provided by PeerSpot

    What is our primary use case?

    The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on this, but I have been working on my SLOs and defining SLOs for the last seven months.

    What is most valuable?

    The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing. The solution is very easy to use, and the dashboard is very intuitive.

    What needs improvement?

    We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry.

    Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.

    For how long have I used the solution?

    I have been using Honeycomb.io for two years.

    What do I think about the stability of the solution?

    We’ve never had any issues with the solution’s stability.

    What do I think about the scalability of the solution?

    Honeycomb.io is a scalable solution. The service is very resilient and can handle a lot of data. The quantity of data Honeycomb.io can parse and use to create charts is really good. More than 100 users are using the solution in our tech team.

    I rate the solution’s scalability an eight or nine out of ten.

    How was the initial setup?

    The solution's initial setup is easy. I think the hardest part is to understand OpenTelemetry in general.

    What other advice do I have?

    We set up Honeycomb.io on all the services so that we can have all the set traces of the communication between all the services inside the company. This helps us understand where it could be failing, which in turn helps with failures and observability.

    When we are not thinking about one specific failure but a major one, we can create queries for statistics views like the P99 or P95 behaviors. That's very helpful. I would recommend the solution to other users because it is very helpful.

    Overall, I rate the solution a nine out of ten.

    Redowan D.

    Honeycomb is a great and much cheaper alternative to Datadog

    Reviewed on Apr 18, 2024
    Review provided by G2
    What do you like best about the product?
    - It's cheaper than Datadog
    - Distributed tracing works fairly well
    - The SDKs follow open telemetry conventions
    What do you dislike about the product?
    - Support is pretty slow to respond
    - The SDKs could be better
    - Documentation is undiscoverable
    What problems is the product solving and how is that benefiting you?
    - Distributed tracing
    - Measuring database query performance
    View all reviews