
Overview

Product video
signNow is an eSignature solution designed to scale with your workflows - simplify the signing and management of documents online, make your teams more productive with automated document processes, delight customers with an intuitive and easy-to-use interface, and easily integrate into the business apps that you already use and love. More than 12 million people are already using signNow to automate document workflows and reduce paperwork.
The average satisfaction score among enterprise users is 9.56 out of 10, which makes signNow the #1 eSignature solution for both large and small businesses. Furthermore, a mobile signNow app is available for both iOS and Android to conduct business anytime and anywhere, even while offline with automatic mobile to web sync once reconnected.
signNow Enterprise is our enhanced offering; users can send & eSign documents, brand signature invitations with company logos, set signing reminders, track documents with a detailed Audit Trail, create unlimited templates, send in bulk, and more. They can also request/collect payments, add conditional and calculated fields in documents, and access signNow inside the numerous productivity business applications they already use.
Interested in a 30-day trial? Please reach out to your AWS Account Manager, your trusted AWS partner, or email us at AWSmarketplace@airslate.com to get started!
Highlights
- Simplify complex document workflows from an easy to use interface - Arrange document signing orders for multiple signers, enable/disable document forwarding, preset reminders, and set expiration dates and passwords for confidential documents.
- Approve documents anytime, anywhere - Users can start editing documents in their office and finish from their mobile device, even while offline. All data is securely and instantly synced with the signNow network as soon as connection is restored.
- Safeguard data with the highest security and compliance standards - Password protect documents, access court-admissible audit trails, and track documents in real-time. Compliance includes SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, GDPR, and more!
Details
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Features and programs
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Pricing
Free trial
Dimension | Description | Cost/month |
|---|---|---|
Enterprise | 1 Seat of Enterprise signNow Includes Payment Feature and Integrations | $50.00 |
Vendor refund policy
All fees are non-refundable except as required by law.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
signNow offers live online chat, email, and phone support. Live Chat: support.signnow.com, Email Support: support@signnow.com , Phone Support: 888-785-1150
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Standard contract
Customer reviews
Flexible and Efficient E-Signature Solution
Workflow automation has reduced onboarding effort and now needs more granular admin controls
What is our primary use case?
My main use case for SignNow is onboarding, such as new team member onboarding, and also change management and any access requests.
For onboarding, SignNow is being used when a new team member joins and there is the whole process of policy acknowledgements, equipment handoffs, and different types of forms. In this case, we use SignNow to sign the documents and send them quickly.
What is most valuable?
The best features that I have seen in SignNow are the workflow automation, such as the reminders, expiration, and also the team sharing option. Additionally, I have loved the integrations that SignNow currently has. The security part of it is also really impressive.
The workflow automation and reminders in SignNow have helped my team in day-to-day life. When we have onboarded a new person, there are a few reminders set so that the new onboard gets a particular reminder that the form needs to be signed at that time. This ease is maintained and we do not need to follow up continuously. This is something that really helped.
SignNow has positively impacted my organization because these quick things that need manual intervention are faster, and it is helpful due to fast approvals. Additionally, the lower cost because of email-based processes and strong traceability for audits and compliance purposes is something it has helped with.
What needs improvement?
SignNow can be improved by having more granular admin roles, permissions, and some strong domain organizational controls. Additionally, API or webhook reliability will also guarantee higher and better parity. More richer template versioning and conditional logic in SignNow will really make it better.
On the user experience side, I think things can be more user-friendly.
For how long have I used the solution?
I have been using SignNow for one year.
What do I think about the stability of the solution?
SignNow is stable.
What do I think about the scalability of the solution?
SignNow's scalability is great.
How are customer service and support?
Whenever we had any issues, the customer support was really helpful and quick, so 24/7 support is received from them.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
I did not previously use a different solution; this is something that we have been using from the start.
What was our ROI?
I have seen a return on investment with SignNow because the manual process required the intervention of multiple employees, but here, things are taken care of by SignNow. The reminder and expiration features help, and we have avoided paper. This has helped to avoid courier costs and printing costs, and saved labor as 8 to 15 minutes per document was needed previously, but here SignNow helps. Additionally, there are fewer errors.
What's my experience with pricing, setup cost, and licensing?
My experience with pricing, setup cost, and licensing for SignNow is that all of it is affordable from the point of the organization. The pricing, setup cost, and obviously the maintainability and licensing have helped a lot because there is no mandatory setup fee for SignNow. That is something that I have liked. Things are also on a per-user basis, so we do not actually pay for the whole thing, but we pay per user.
Which other solutions did I evaluate?
I did not evaluate other options before choosing SignNow.
What other advice do I have?
My advice to others looking into using SignNow is to go for it because it will really help to reduce costs on a daily basis. It will also save the time of employees and let employees actually focus on the more important things. I would rate this review a 7 on a scale of 1 to 10.
