FARO is a leader in providing cloud solutions to the government marketplace. Integration Modules offer government agencies and departments numerous opportunities for more growth, efficiency, and the development of new business models. FARO delivers a SaaS offering (engineered environment), testable code, and robust support based on several defined parameters that are documented in the onboarding process.
Highlights
Accelerating Time to Value for Application Users
Lowering Total Cost of Implementation and Operations
Increasing Security and Sustainability of the Solution
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
This listing offers two support options billed by units under a contract model. The Premium Govt SaaS option provides government SaaS support, while the HyperCare Govt SaaS option provides government SaaS support at a different service level. Each option is priced per unit, so your total cost scales with the number of units you buy. The two options are independent choices, not stacked tiers. You select the support level that fits your agency, then set the unit quantity to match your deployment. Subscriptions typically run on an annual basis and require advance payment.
Top-of-mind questions for buyers
What counts as one unit for billing on these support options?
A unit reflects licensing complexity. This product structures offerings into Feature and Capability Units for complexity-based licensing and Micro Service Blocks for tailored support. Your total scales with the number of units you buy. Contact the vendor to confirm how units map to your specific deployment and support scope.
Do I pay if I cancel or use the support partway through the term?
You pay for the full term regardless of actual use. This vendor does not offer pro-rated licenses. Subscriptions are sold as full-term agreements, so mid-term start or early cancellation still requires full payment. Subscription fees are non-refundable except where the vendor fails obligations in the SLA or a refund is legally mandated.
How do the two support options relate on my bill?
You choose one support level, not both stacked together. Each option bills per unit under the contract model. The Premium Govt SaaS and HyperCare Govt SaaS options are independent choices at different service levels. Your invoice reflects the selected option multiplied by the unit quantity you set for your deployment.
www.farosolutions.com
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SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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