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    Embedded Integrations Platform as a Service (iPaaS)

     Info
    Deployed on AWS
    Workato is a cloud-based integration platform that allows you to automate your customers' business processes and workflows. With Workato, you can easily connect your product to your customers' cloud applications and services (Salesforce, Slack, Zendesk, and many more) to create powerful integrations and streamline their business operations.

    Overview

    Workato is a cloud-based integration platform that allows you to automate your customers' business processes and workflows. With Workato, you can easily connect your product to your customers' cloud applications and services (Salesforce, Slack, Zendesk, and many more) to create powerful integrations and streamline their business operations.

    Workato's drag-and-drop interface makes it easy to build customer integrations without coding, and the platform's powerful features enable you to automate complex workflows easily. Workato also provides extensive reporting and analytics to help you monitor and optimize your customers' integrations.

    As an AWS Marketplace embedded solution, Workato is fully integrated with AWS services and solutions (S3, EC2, Lambda, Redshift, and many more). Workato also has pre-built Connectors for popular AWS services like DynamoDB, SNS, SQS, and SageMaker so you can easily integrate your AWS solutions with your other cloud applications and services.

    Workato provides a powerful, easy-to-use solution that can help you streamline your customers' operations and improve efficiency. Try Workato today and see how it can transform your business!

    Highlights

    • Low-code/no-code platform enables business and IT teams to build integrations at five times the speed of typical integration platforms
    • A fully cloud-native architecture that is built for scale and speed significantly reduces operational footprint and overall costs
    • A leader in the Gartner Magic Quadrant and the only North American company named a Gartner Customer's Choice for Enterprise IPaaS

    Details

    Delivery method

    Deployed on AWS

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    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Custom pricing options

    Pricing is based on your specific requirements and eligibility. Request a private offer to receive a custom quote. Sign in to view any offers that have been extended to you.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    The Workato Success Center offers customers and prospects access to free documentation, tutorials, and community forums (support.workato.com). Workato also allows customers to file Support tickets through the Workato Success Center (https://support.workato.com/en/support/tickets/new ). Enterprise Support, which includes Customer Success and faster SLA's, is also available as a paid service.

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

     Info
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    3 AWS reviews
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    641 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Balu D.

    If there is API avilable you can integrate anything via Workato

    Reviewed on Sep 16, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to authenticate, map the fields, convert the data using formula, send notifications, integrating multiple tools and updating.
    What do you dislike about the product?
    checking logs for backdated event, finding any particulate job that is completed.
    What problems is the product solving and how is that benefiting you?
    Workato is helping us automate processes and reduce manual work, which saves time and improves accuracy and updates our system real-time.
    Harish R.

    Use this for the quick automation and Integraion

    Reviewed on Sep 11, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to build and understand the development. It has the understandable User Interface with out struggles. Excellent customer Support and it has pack of features available for Integration and Automation
    What do you dislike about the product?
    Not seen any dislikes while using this tool
    What problems is the product solving and how is that benefiting you?
    It helps us to integrate multiple systems and Automate the process as well.
    Pablo Sebastian A.

    excelent tool easy to use and fast live implementation

    Reviewed on Sep 01, 2025
    Review provided by G2
    What do you like best about the product?
    the live implementation of the different recipes is amazing
    What do you dislike about the product?
    the easy as it is to implement as easy is to missed the objetive i think it still need more focus on test cases... some way to automatize them even more.
    What problems is the product solving and how is that benefiting you?
    integration for netsuit, salesforce and other internal databases
    Marcus S.

    Workato ftw

    Reviewed on Aug 28, 2025
    Review provided by G2
    What do you like best about the product?
    Workato allows me to never say no. If I need a specific automation to help close a deal. I know that I can solve it.

    Im now a confident workato builder, and it takes me minutes to integrate and automate systems. Building is rapid and the result is instant.
    What do you dislike about the product?
    The workflows and the nodes could need a face lift. But hey... it works!
    What problems is the product solving and how is that benefiting you?
    Workato is often the cherry on the top. Helping me close deals for my reps by adding that extra or Final part of the sales flow.
    DeveshGupta

    Implementation has transformed process automation with quick deployment and excellent support

    Reviewed on Aug 25, 2025
    Review provided by PeerSpot

    What is our primary use case?

    We use Workato  for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sales, marketing, customer success, as well as IT.

    Wherever we need process automation, APIs, reverse ETL, event-based automation, intelligent document processing, or need to build AI agents, that's where we are using Workato .

    Currently, I cannot share the exact count of users, but it includes the COE (Center of Excellence) and several lines of business including the marketing and HR departments.

    What is most valuable?

    There are several features I find best about Workato, with the first being its ease of use, reduced time to market, and their customer support.

    It serves as a one-stop shop where you can maximize coverage on both the automation and AI side.

    The initial setup of Workato is easy to use, and the customer support team ensures proper adoption of the Workato platform, helping us solve the right problems. We are getting benefits from it, adding business impact and value.

    What needs improvement?

    While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advancing their AI capabilities and enhancing their RPA  features. Their recent conference showcased significant progress in this direction and was truly a remarkable experience.

    For how long have I used the solution?

    I have been using Workato for almost three years now.

    What do I think about the stability of the solution?

    The stability of the product is quite stable.

    How are customer service and support?

    Their customer success team, support team, leadership and account executives are amazing.

    How would you rate customer service and support?

    Which solution did I use previously and why did I switch?

    I have used different solutions before.

    What other advice do I have?

    I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms including JCAPS, Oracle SOA Suite , Oracle Service Bus , BPM , MuleSoft, Boomi , and SnapLogic .

    With Workato, you can automate any use case, but before implementing your use cases, I suggest understanding your processes better.

    Try to optimize the processes and make sure you have good data quality because with Workato, you can automate any complex process, but if you do not optimize your processes or work on your data quality, it will be garbage in, garbage out.

    I would recommend this product to other people. I rate Workato an 8 out of 10. I believe if they offer RPA  capabilities, it will become a Swiss army knife to solve all automation use cases.

    Work on the process, data quality, and then focus on the automation.

    Which deployment model are you using for this solution?

    Public Cloud

    If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

    Other
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