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Reviews from AWS customer

3 AWS reviews

External reviews

641 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Balu D.

If there is API avilable you can integrate anything via Workato

  • September 16, 2025
  • Review provided by G2

What do you like best about the product?
Easy to authenticate, map the fields, convert the data using formula, send notifications, integrating multiple tools and updating.
What do you dislike about the product?
checking logs for backdated event, finding any particulate job that is completed.
What problems is the product solving and how is that benefiting you?
Workato is helping us automate processes and reduce manual work, which saves time and improves accuracy and updates our system real-time.


    Harish R.

Use this for the quick automation and Integraion

  • September 11, 2025
  • Review provided by G2

What do you like best about the product?
Easy to build and understand the development. It has the understandable User Interface with out struggles. Excellent customer Support and it has pack of features available for Integration and Automation
What do you dislike about the product?
Not seen any dislikes while using this tool
What problems is the product solving and how is that benefiting you?
It helps us to integrate multiple systems and Automate the process as well.


    Pablo Sebastian A.

excelent tool easy to use and fast live implementation

  • September 01, 2025
  • Review provided by G2

What do you like best about the product?
the live implementation of the different recipes is amazing
What do you dislike about the product?
the easy as it is to implement as easy is to missed the objetive i think it still need more focus on test cases... some way to automatize them even more.
What problems is the product solving and how is that benefiting you?
integration for netsuit, salesforce and other internal databases


    Marcus S.

Workato ftw

  • August 28, 2025
  • Review provided by G2

What do you like best about the product?
Workato allows me to never say no. If I need a specific automation to help close a deal. I know that I can solve it.

Im now a confident workato builder, and it takes me minutes to integrate and automate systems. Building is rapid and the result is instant.
What do you dislike about the product?
The workflows and the nodes could need a face lift. But hey... it works!
What problems is the product solving and how is that benefiting you?
Workato is often the cherry on the top. Helping me close deals for my reps by adding that extra or Final part of the sales flow.


    DeveshGupta

Implementation has transformed process automation with quick deployment and excellent support

  • August 25, 2025
  • Review provided by PeerSpot

What is our primary use case?

We use Workato for our G&A across finance, accounting, procurement, audit and compliance, HR, GTM which covers sales, marketing, customer success, as well as IT.

Wherever we need process automation, APIs, reverse ETL, event-based automation, intelligent document processing, or need to build AI agents, that's where we are using Workato.

Currently, I cannot share the exact count of users, but it includes the COE (Center of Excellence) and several lines of business including the marketing and HR departments.

What is most valuable?

There are several features I find best about Workato, with the first being its ease of use, reduced time to market, and their customer support.

It serves as a one-stop shop where you can maximize coverage on both the automation and AI side.

The initial setup of Workato is easy to use, and the customer support team ensures proper adoption of the Workato platform, helping us solve the right problems. We are getting benefits from it, adding business impact and value.

What needs improvement?

While there are still a few areas where Workato has room for improvement, they’re making impressive strides in advancing their AI capabilities and enhancing their RPA features. Their recent conference showcased significant progress in this direction and was truly a remarkable experience.

For how long have I used the solution?

I have been using Workato for almost three years now.

What do I think about the stability of the solution?

The stability of the product is quite stable.

How are customer service and support?

Their customer success team, support team, leadership and account executives are amazing.

How would you rate customer service and support?

Which solution did I use previously and why did I switch?

I have used different solutions before.

What other advice do I have?

I have experience in the automation space for more than 18 years, and I have worked on multiple integration platforms including JCAPS, Oracle SOA Suite, Oracle Service Bus, BPM, MuleSoft, Boomi, and SnapLogic.

With Workato, you can automate any use case, but before implementing your use cases, I suggest understanding your processes better.

Try to optimize the processes and make sure you have good data quality because with Workato, you can automate any complex process, but if you do not optimize your processes or work on your data quality, it will be garbage in, garbage out.

I would recommend this product to other people. I rate Workato an 8 out of 10. I believe if they offer RPA capabilities, it will become a Swiss army knife to solve all automation use cases.

Work on the process, data quality, and then focus on the automation.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other


    Real Estate

Workato Review: Enterprise-Grade Power, But at a Price

  • August 22, 2025
  • Review provided by G2

What do you like best about the product?
Workato is in the same “low-code integration & automation” space as Logic Apps, Zapier, Power Automate, etc. What stands out about Workato compared to others is:
What do you dislike about the product?
Pricing Complexity & Cost
Steeper Learning Curve than “Zapier-style” Tools
Connector Coverage vs Azure / Zapier
What problems is the product solving and how is that benefiting you?
Connecting Disparate Systems
Automating Repetitive Business Processes
Enabling Business + IT Collaboration


    Roopal J.

Streamlined Automation Platform with Powerful Integration

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
Workato stands out for its user-friendly interface and low-code/no-code approach. The platform supports a wide variety of connectors. I especially appreciate the intuitive recipe builder, which simplifies complex workflows without needing deep coding knowledge.
What do you dislike about the product?
Workato can have a steep learning curve for beginners, especially when setting up advanced recipes with nested logic or custom connectors.
What problems is the product solving and how is that benefiting you?
It helps automate communication between Jira and Slack, so we don’t miss important updates and can respond faster. This removes manual work and keeps everyone in the loop without needing to check Jira constantly. It’s a small but valuable boost to our team's efficiency.


    Jenefer .

Automation Feels Like a Breeze with Workato!

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
We use Workato almost everyday to solve complex use-cases and I love how I can spin up recipes from scratch to production in a matter of hours. Super user-friendly and easy to integrate with a lot of other platforms. Rodrigo from Workato's Solution team has also been very helpful in sharing the best practices to follow.
What do you dislike about the product?
Reporting between different sub-tenants can be improved.
What problems is the product solving and how is that benefiting you?
- Connecting with different Platforms where we do not support Native Integration


    Srinivas N.

Workato & Wow review

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Eas of use and great product updates, AI.
What do you dislike about the product?
Pricing visibility - recommend to give more tools to calculate pricing.
What problems is the product solving and how is that benefiting you?
Order to Cash, Procure to pay


    Consulting

Workato provides efficiency and automation with ease

  • August 20, 2025
  • Review provided by G2

What do you like best about the product?
Automation tools are incredible and the low-code interface makes it really easy for users to build.
What do you dislike about the product?
Workato overall is great. Very hard to dislike, but at times there is so much they offer that it can be hard to narrow down what you need.
What problems is the product solving and how is that benefiting you?
Manual operations and manual labor l. Workato is providing fast and efficient automations. It’s syncing data for clients across systems.