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    IBM watsonx Orchestrate as a Service

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    Deployed on AWS
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    IBM® watsonx Orchestrate® orchestrates AI agents and workflows across your business. Connect effortlessly to 400+ systems to automate tasks, surface insights and speed decisions. Start fast with prebuilt agents for HR, sales, procurement and customer care, or build your own with no code, backed by built-in security and governance.

    Overview

    IBM® watsonx Orchestrate® brings all your AI agents, workflows and enterprise tools together in one secure solution. It helps you orchestrate work across HR, sales, procurement, customer care and more by automating manual steps, connecting to 400+ enterprise systems and delivering faster, more consistent outcomes. Agents gather data across systems, summarize insights and trigger actions so teams no longer have to jump between tools to move work forward.

    Start quickly with prebuilt agents or design your own using no-code or pro-code tools, all with enterprise-grade security and governance.

    Built on watsonx, Orchestrate adapts to your business, not the other way around. You can choose the foundation models and automation tools you prefer, orchestrate multiple AI agents in a governed environment, and scale seamlessly across hybrid cloud and on-prem systems without rip-and-replace. Business users can create agents through an intuitive no-code experience, while developers extend capabilities with a full agent development kit (ADK). Both work in the same trusted environment with real-time observability and guardrails.

    Running on AWS, watsonx Orchestrate gives you the agility to scale quickly, the flexibility to support any use case and the security to keep data protected as automation expands. The result is streamlined work, faster decisions and more time for teams to focus on what matters most while your business runs more efficiently at scale.

    Highlights

    • Orchestrate AI agents and workflows in one solution to automate work and accelerate decision-making by surfacing insights and taking action across your tools.
    • Build AI agents your way with no-code or pro-code tools that connect to 400+ business systems.
    • Start quickly with prebuilt agents for HR, sales, procurement and customer care, or build your own with no code, ready to scale securely.

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.

    IBM watsonx Orchestrate as a Service

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (2)

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    Dimension
    Description
    Cost/12 months
    Agentic Essentials Edition
    600 Resource Units to run agentic automations and AI assistant interactions. Ideal for getting started with intelligent, goal-driven automation.
    $6,000.00
    Agentic Standard Edition
    6000 Resource Units to create, customize, and scale agentic AI automations and assistants with greater flexibility.
    $72,000.00

    Vendor refund policy

    IBM does not give credits or refunds for any prepaid, one-time charges, or other charges already due or paid, except as may be specified in an Agreement.

    Custom pricing options

    Request a private offer to receive a custom quote.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Technical Support for IBM watsonx Orchestrate will be provided on a best-effort basis in English only and offered during US business hours from 8am to 8 pm ET (excluding US holidays). It can be accessed through the IBM watsonx Orchestrate application at https://dl.watson-orchestrate.ibm.com  IBM watsonx Orchestrate Documentation - https://www.ibm.com/docs/en/watsonx/watson-orchestrate/current  IBM watsonx Orchestrate Community - https://community.ibm.com/community/user/automation/communities/community-home?CommunityKey=3ad46381-9535-462e-85c9-568b21f4b067  Request a live demo of IBM watsonx Orchestrate - https://www.ibm.com/account/reg/signup?formid=DEMO-dataaiwatsonxorch 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

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    Customer reviews

    Ratings and reviews

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    119 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    German A.

    Interesting

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    I believe this is the best tool for orchestrating and facilitating communication between components within an enterprise.
    What do you dislike about the product?
    It tends to be more costly when used for short-term implementation within an organization.
    What problems is the product solving and how is that benefiting you?
    I am orchestrating many services and component technologies within my organization, and I find that it provides strong security and resilience for our business processes.
    Lloyd N.

    I'm loving the product development especially the inclusion of MCP

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    The ability to orchestrate different capabilities to execute task from disparate applications is really a game changer.
    What do you dislike about the product?
    The user experience structure can definately be improves
    What problems is the product solving and how is that benefiting you?
    Processing of email and documents.
    ganesh m.

    Good start for automation

    Reviewed on Oct 09, 2025
    Review provided by G2
    What do you like best about the product?
    Automating processes without regular workflow
    What do you dislike about the product?
    Still exploring the product capability to utilize for various industry use cases
    What problems is the product solving and how is that benefiting you?
    Automating tasks without the regular workflow
    Tyler V.

    Streamlined Automation and Expanded options

    Reviewed on Oct 08, 2025
    Review provided by G2
    What do you like best about the product?
    Being able to expand the available domain and tasks associated with the daily development and integration lifecycle we expect to deeply impact our ability to sustain and stabilize integrations.
    What do you dislike about the product?
    Initial learning curve can be daunting to more junior team members. Identifying the most appropriate area to start for greatest impact to business and operations can be an area of contention.
    What problems is the product solving and how is that benefiting you?
    Removing some of the variation in task execution based on which services are available for that specific application. A unified method of integration is valuable
    josibell a.

    It is a new tool, low code/no code ideal to start with agents

    Reviewed on Oct 08, 2025
    Review provided by G2
    What do you like best about the product?
    Easy to use, lots of connectors availability, easy to integrate
    What do you dislike about the product?
    I hope to get more online resources and recommendations to start with.
    What problems is the product solving and how is that benefiting you?
    Easy way to start with agents, i can test it easily and share.
    View all reviews