Sold by: IBM Software
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IBM® watsonx Orchestrate® orchestrates AI agents and workflows across your business. Connect effortlessly to 400+ systems to automate tasks, surface insights and speed decisions. Start fast with prebuilt agents for HR, sales, procurement and customer care, or build your own with no code, backed by built-in security and governance.
Overview
IBM® watsonx Orchestrate® brings all your AI agents, workflows and enterprise tools together in one secure solution. It helps you orchestrate work across HR, sales, procurement, customer care and more by automating manual steps, connecting to 400+ enterprise systems and delivering faster, more consistent outcomes. Agents gather data across systems, summarize insights and trigger actions so teams no longer have to jump between tools to move work forward.
Start quickly with prebuilt agents or design your own using no-code or pro-code tools, all with enterprise-grade security and governance.
Built on watsonx, Orchestrate adapts to your business, not the other way around. You can choose the foundation models and automation tools you prefer, orchestrate multiple AI agents in a governed environment, and scale seamlessly across hybrid cloud and on-prem systems without rip-and-replace. Business users can create agents through an intuitive no-code experience, while developers extend capabilities with a full agent development kit (ADK). Both work in the same trusted environment with real-time observability and guardrails.
Running on AWS, watsonx Orchestrate gives you the agility to scale quickly, the flexibility to support any use case and the security to keep data protected as automation expands. The result is streamlined work, faster decisions and more time for teams to focus on what matters most while your business runs more efficiently at scale.
Highlights
- Orchestrate AI agents and workflows in one solution to automate work and accelerate decision-making by surfacing insights and taking action across your tools.
- Build AI agents your way with no-code or pro-code tools that connect to 400+ business systems.
- Start quickly with prebuilt agents for HR, sales, procurement and customer care, or build your own with no code, ready to scale securely.
Details
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Deployed on AWS
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Pricing
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Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
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Dimension | Description | Cost/12 months |
|---|---|---|
Agentic Essentials Edition | 600 Resource Units to run agentic automations and AI assistant interactions. Ideal for getting started with intelligent, goal-driven automation. | $6,000.00 |
Agentic Standard Edition | 6000 Resource Units to create, customize, and scale agentic AI automations and assistants with greater flexibility. | $72,000.00 |
Vendor refund policy
IBM does not give credits or refunds for any prepaid, one-time charges, or other charges already due or paid, except as may be specified in an Agreement.
Custom pricing options
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
Technical Support for IBM watsonx Orchestrate will be provided on a best-effort basis in English only and offered during US business hours from 8am to 8 pm ET (excluding US holidays). It can be accessed through the IBM watsonx Orchestrate application at https://dl.watson-orchestrate.ibm.com IBM watsonx Orchestrate Documentation - https://www.ibm.com/docs/en/watsonx/watson-orchestrate/current IBM watsonx Orchestrate Community - https://community.ibm.com/community/user/automation/communities/community-home?CommunityKey=3ad46381-9535-462e-85c9-568b21f4b067 Request a live demo of IBM watsonx Orchestrate - https://www.ibm.com/account/reg/signup?formid=DEMO-dataaiwatsonxorch
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Customer reviews
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345 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Suvendu S.
My experiance
Reviewed on Aug 18, 2025
Review provided by G2
What do you like best about the product?
I love how IBM watsonx Orchestrate simplifies automation using natural language commands. It easily connects with popular business tools, making it effortless to streamline repetitive tasks and boost productivity—even for non-technical users. The user-friendly interface makes creating and adjusting workflows intuitive and accessible
What do you dislike about the product?
The learning curve is a bit steep at first, and documentation can be overwhelming. Periodic lags during heavy workflows and some limitations—like file upload size, restricted multi-agent support, and basic AI responses—mean it isn’t always perfect for every situation. There’s room for more real-time support and feature depth.
What problems is the product solving and how is that benefiting you?
IBM watsonx Orchestrate solves the major problem of repetitive manual work and complexity in automating business processes. By letting you automate multi-step tasks, manage workflows, and integrate easily with enterprise tools (like Microsoft, Salesforce, SAP, ServiceNow, and more), it breaks down silos and saves you and your team significant time and effort
Abdullah Khalid M.
Powerful AI-driven platform that that bridges business and technical workflows seamlessly.
Reviewed on Aug 14, 2025
Review provided by G2
What do you like best about the product?
Watsonx Orchestrate makes it easy to build and deploy intelligent agents without code, connect to enterprise tools, and quickly turn ideas into working automation
What do you dislike about the product?
While Watsonx Orchestrate is powerful, some limitations slow down adoption. Connector capabilities are still maturing — certain integrations require manual workarounds or don’t yet support advanced authentication flows like OAuth2 with custom scopes. Model selection is also restricted in the current UI, and features like elasticsearch search sometimes return limited results despite having multiple sources
What problems is the product solving and how is that benefiting you?
Watsonx Orchestrate automates repetitive tasks, integrates with our enterprise tools, and speeds up PoC delivery — saving time, improving client engagement, and enabling us to scale AI-driven workflows quickly
arbaz h.
Generative AI tool
Reviewed on Aug 13, 2025
Review provided by G2
What do you like best about the product?
It uses natural language and automate tasks with generative AI. Also provide automated solution and deploy multiple agents across workflow l.
What do you dislike about the product?
It is not feasible and adaptable with all the other system storage ERP. Compatibility can be improvised
What problems is the product solving and how is that benefiting you?
Compatibility with different connection like for anaplan ado feasibility
Shubham V.
A Powerful Automation Tool That Actually Saves Time
Reviewed on Aug 10, 2025
Review provided by G2
What do you like best about the product?
The best thing about IBM watsonx Orchestrate is its incredible ease of use and powerful natural language processing. The platform is remarkably intuitive; we were able to get it up and running with minimal friction. It completely democratizes automation—you don't need to be a developer to create complex workflows. Just being able to tell the AI what you want to do in plain English is a total game-changer. The number of pre-built "skills" and the seamless ease of integration with our existing tools like Salesforce and Slack are also huge wins. It genuinely makes our team more efficient and has freed up a lot of time from tedious, repetitive tasks.
What do you dislike about the product?
The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting.
What problems is the product solving and how is that benefiting you?
We were just drowning in repetitive tasks—copying and pasting data, switching between apps, and scheduling meetings manually. It was a huge drain on our time and honestly, it led to a lot of frustration and small mistakes.
Now, watsonx Orchestrate handles all of that. Our team is so much more productive because they're not getting bogged down by administrative work. We're getting more done, our workflows are smoother, and everyone is happier because they can focus on the important stuff instead of the busywork. It's a huge benefit for our entire team.
Now, watsonx Orchestrate handles all of that. Our team is so much more productive because they're not getting bogged down by administrative work. We're getting more done, our workflows are smoother, and everyone is happier because they can focus on the important stuff instead of the busywork. It's a huge benefit for our entire team.
Saba P.
One solution.
Reviewed on Aug 09, 2025
Review provided by G2
What do you like best about the product?
what I like most about Watsonx Orchestrate is the most important factor is facilitates the automation of repetitive tasks, reducing manual effort. It connects with multiple data sources and applications, allowing for seamless data flow and quick decision making. easy to get customer support, easy implementation of your prompts.
What do you dislike about the product?
Sometimes we have to face missing features, complex usability, and the setup can be a bit complicated at times and may take longer than expected. it can also have compatibility issues with other tools.
What problems is the product solving and how is that benefiting you?
IBM Watsonx Orchestrate is helping us solve time-consuming manual workflows, enabling us to streamline, and making processes and work more efficiently.