IBM watsonx Orchestrate as a Service
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My experiance
What do you like best about the product?
I love how IBM watsonx Orchestrate simplifies automation using natural language commands. It easily connects with popular business tools, making it effortless to streamline repetitive tasks and boost productivity—even for non-technical users. The user-friendly interface makes creating and adjusting workflows intuitive and accessible
What do you dislike about the product?
The learning curve is a bit steep at first, and documentation can be overwhelming. Periodic lags during heavy workflows and some limitations—like file upload size, restricted multi-agent support, and basic AI responses—mean it isn’t always perfect for every situation. There’s room for more real-time support and feature depth.
What problems is the product solving and how is that benefiting you?
IBM watsonx Orchestrate solves the major problem of repetitive manual work and complexity in automating business processes. By letting you automate multi-step tasks, manage workflows, and integrate easily with enterprise tools (like Microsoft, Salesforce, SAP, ServiceNow, and more), it breaks down silos and saves you and your team significant time and effort
Powerful AI-driven platform that that bridges business and technical workflows seamlessly.
What do you like best about the product?
Watsonx Orchestrate makes it easy to build and deploy intelligent agents without code, connect to enterprise tools, and quickly turn ideas into working automation
What do you dislike about the product?
While Watsonx Orchestrate is powerful, some limitations slow down adoption. Connector capabilities are still maturing — certain integrations require manual workarounds or don’t yet support advanced authentication flows like OAuth2 with custom scopes. Model selection is also restricted in the current UI, and features like elasticsearch search sometimes return limited results despite having multiple sources
What problems is the product solving and how is that benefiting you?
Watsonx Orchestrate automates repetitive tasks, integrates with our enterprise tools, and speeds up PoC delivery — saving time, improving client engagement, and enabling us to scale AI-driven workflows quickly
Generative AI tool
What do you like best about the product?
It uses natural language and automate tasks with generative AI. Also provide automated solution and deploy multiple agents across workflow l.
What do you dislike about the product?
It is not feasible and adaptable with all the other system storage ERP. Compatibility can be improvised
What problems is the product solving and how is that benefiting you?
Compatibility with different connection like for anaplan ado feasibility
A Powerful Automation Tool That Actually Saves Time
What do you like best about the product?
The best thing about IBM watsonx Orchestrate is its incredible ease of use and powerful natural language processing. The platform is remarkably intuitive; we were able to get it up and running with minimal friction. It completely democratizes automation—you don't need to be a developer to create complex workflows. Just being able to tell the AI what you want to do in plain English is a total game-changer. The number of pre-built "skills" and the seamless ease of integration with our existing tools like Salesforce and Slack are also huge wins. It genuinely makes our team more efficient and has freed up a lot of time from tedious, repetitive tasks.
What do you dislike about the product?
The main thing to be aware of is that while the basic functionality is very straightforward, there's a bit of a steep learning curve for the more advanced features and custom integrations. The platform is incredibly powerful, which also means it can be a little overwhelming at first. For someone who isn't very technical, creating a more complex "skill flow" can take some time to get the hang of. Also, while the integrations are a big selling point, the initial setup process for some of our non-IBM applications was a bit more complex than we anticipated. It's nothing that can't be figured out, but it's worth noting.
What problems is the product solving and how is that benefiting you?
We were just drowning in repetitive tasks—copying and pasting data, switching between apps, and scheduling meetings manually. It was a huge drain on our time and honestly, it led to a lot of frustration and small mistakes.
Now, watsonx Orchestrate handles all of that. Our team is so much more productive because they're not getting bogged down by administrative work. We're getting more done, our workflows are smoother, and everyone is happier because they can focus on the important stuff instead of the busywork. It's a huge benefit for our entire team.
Now, watsonx Orchestrate handles all of that. Our team is so much more productive because they're not getting bogged down by administrative work. We're getting more done, our workflows are smoother, and everyone is happier because they can focus on the important stuff instead of the busywork. It's a huge benefit for our entire team.
One solution.
What do you like best about the product?
what I like most about Watsonx Orchestrate is the most important factor is facilitates the automation of repetitive tasks, reducing manual effort. It connects with multiple data sources and applications, allowing for seamless data flow and quick decision making. easy to get customer support, easy implementation of your prompts.
What do you dislike about the product?
Sometimes we have to face missing features, complex usability, and the setup can be a bit complicated at times and may take longer than expected. it can also have compatibility issues with other tools.
What problems is the product solving and how is that benefiting you?
IBM Watsonx Orchestrate is helping us solve time-consuming manual workflows, enabling us to streamline, and making processes and work more efficiently.
Unlocking the power of automation -Hands-on review of IBM Watsonx
What do you like best about the product?
1. Using it is very easy to automate tasks such as data entry, approvals, report generation, and more.
2. It is able to easily collaborate with our other AI tool UIPath without deep programming knowledge.
3. Security is one of the key feature of IBM Watsonx that has helped us largely.
2. It is able to easily collaborate with our other AI tool UIPath without deep programming knowledge.
3. Security is one of the key feature of IBM Watsonx that has helped us largely.
What do you dislike about the product?
1. Smaller firms might have to opt for a different product due to the cost and this software being positioned as an enterprise grade product.
2. IBM watsonx and its features have the best effectiveness inside of IBM ecosystem. If using somthing from outside might pose challenges.
2. IBM watsonx and its features have the best effectiveness inside of IBM ecosystem. If using somthing from outside might pose challenges.
What problems is the product solving and how is that benefiting you?
We have been using this primarily for our Back-end operations (like automatic invoicing, procurement), connecting with UIPath and Appian using Low code integrations, and candidate screening for reducing manual interventions. It has largely reduced our manual workload, reduced errors and unified our existing automation investments like appian and UIPath.
IBM power AI tool
What do you like best about the product?
Automate alote if tasks, facilitate daily work
What do you dislike about the product?
Nothing it is just perfect!! Good application
What problems is the product solving and how is that benefiting you?
Natural Language Processing (NLP): This allows Watson to understand, interpret, and generate human language. This is fundamental to many of its applications.
I feel it is a very positive experience that values constant progress
What do you like best about the product?
I like it because it is a practical solution that helps improve the triage and execution of many services.
What do you dislike about the product?
It takes time to make improvements to the assistant user interface.
What problems is the product solving and how is that benefiting you?
Anyone in this moment
WA Benefits and improvements
What do you like best about the product?
I have experience with WA since 2018.
The new version is much more pratical than some other tools and the WA v1.
I think a drag and drop option to create the flow should be a good featrure for a new version.
The new version is much more pratical than some other tools and the WA v1.
I think a drag and drop option to create the flow should be a good featrure for a new version.
What do you dislike about the product?
The reported bugs in are not corrected. Some errors were reported by me more than 1 year ago and they were not fixed yet. Example: option "skip" replaces instead of skip (for copy actions between assistants).
The customer support is not good. For any request we have to open a ticket with video and sometimes the videos are not analyzed correctly.
The customer support is not good. For any request we have to open a ticket with video and sometimes the videos are not analyzed correctly.
What problems is the product solving and how is that benefiting you?
It is helping to delivery a good channel for your users and clients using WhatsApp
It is a organized digital assistant which helps in automates the processes and workflow.
What do you like best about the product?
* No need to be an tech expert, just do drag and drop and build the workflow without any code.
*It helps to automate the repeated works like sending follow-ups, onboarding the new hirings and updating the Records.
*It can also connect seamlessly with lots of business apps like Emails, Slack, Salesforce.
*It works 24*7 and starts simply and can be handle more complex tasks and can be use frequently without any break.
*Customer support is quite good whenever you needs.
*It helps to automate the repeated works like sending follow-ups, onboarding the new hirings and updating the Records.
*It can also connect seamlessly with lots of business apps like Emails, Slack, Salesforce.
*It works 24*7 and starts simply and can be handle more complex tasks and can be use frequently without any break.
*Customer support is quite good whenever you needs.
What do you dislike about the product?
*It Can perform well if integration with other IBM product in the organization, if it's nowt can be create issue to work seamlessly.
*It is easy to start but some features can take time to learn.
*To integrate with the systems you must need IT person help.
*It is easy to start but some features can take time to learn.
*To integrate with the systems you must need IT person help.
What problems is the product solving and how is that benefiting you?
Save time in too much repetitive work like Sending emails, Data Entries, Updating Spreadsheets. Various teams using multiple apps like Emails, CRMs, HR tools so it's hard to sync everything without manual efforts so.
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