Sold by: MSG91Â
MSG91 is a leading omni-channel conversational platform that powers billions of messages across various channels, including Email, WhatsApp, SMS, OTPs, Voice, and RCS. Preferred by brands across diverse verticals, MSG91 enhances messaging experiences for marketing, transactional, authentication and support use cases
Overview
MSG91 is a leading omni-channel conversational platform that powers billions of messages across various channels, including Email, WhatsApp, SMS, OTPs, Voice, and RCS. Preferred by brands across diverse verticals, MSG91 enhances messaging experiences for marketing, transactional, authentication and support use cases
Highlights
- MSG91, SMS, OTP
- MSG91
- MSG91
Details
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on actual usage, with charges varying according to how much you consume. Subscriptions have no end date and may be canceled any time.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/unit |
|---|---|---|
Messages | Price For Per Messages [India] | $0.002 |
Vendor refund policy
For any refund related query, Please contact support support@msg91.com or visit https://msg91.com/refund-policyÂ
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Support
Vendor support
support@msg91.com 9188188 88733
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By MSG91
By OneSignal
By GupShup Inc
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Multi-Channel Messaging
Supports multiple communication channels including Email, WhatsApp, SMS, OTPs, Voice, and RCS
Authentication Messaging
Provides secure one-time password (OTP) generation and verification mechanisms
Communication Use Case Support
Enables messaging for marketing, transactional, authentication, and support scenarios
Scalable Messaging Infrastructure
Capable of powering billions of messages across diverse communication channels
Cross-Vertical Platform
Designed to serve messaging needs across multiple industry verticals
Messaging Channels
"Supports multiple communication channels including push notifications, in-app messaging, SMS, and email"
Message Automation
"Enables creation and automation of user journeys across different communication channels"
Real-time Messaging
"Provides live activity updates and real-time custom app experiences"
Integration Speed
"Offers rapid integration capability with minimal setup time of approximately 15 minutes"
Scalability
"Capable of delivering billions of messages daily across multiple platforms and applications"
Messaging Channels
"Supports multiple messaging channels including SMS, WhatsApp, RCS, Instagram, Web, and App communication"
Carrier Network Coverage
"Direct carrier connections across 200+ countries with 95% OTP delivery success rate within 10 seconds"
Language Support
"Comprehensive support for Unicode and regional language messaging"
Communication Automation
"AI-powered two-way interaction capabilities with industry-trained conversational agents"
Delivery Optimization
"Robust prioritization and fallback system designed to handle peak message loads with high reliability"
Standard contract
Customer reviews
0 ratings
0 AWS reviews
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61 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Adom A.
SMS reminders for appointments and follow-ups
Reviewed on Oct 30, 2025
Review provided by G2
What do you like best about the product?
Super simple interface and automated scheduling make it effortless
What do you dislike about the product?
slightly fewer third-party integrations than competitors.
What problems is the product solving and how is that benefiting you?
MSG91 drastically reduced missed appointments and improved recall for perodic cleanings.
Jerry G.
Reliable API messaging backbone for app alerts
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
Excellent documentation, and the fallback logic between channels is top-tier
What do you dislike about the product?
Could offer better sandbox testing tools.
What problems is the product solving and how is that benefiting you?
We use MSG91 for user notifications and OTPS inside our app. it ensures uptime and user trust across time zones.
Nick K.
Automated policy reminders and claims updates
Reviewed on Oct 29, 2025
Review provided by G2
What do you like best about the product?
Easy workflow creation for renewal sequences through SMS and emails.
What do you dislike about the product?
It could use a built-in contact verification feature.
What problems is the product solving and how is that benefiting you?
Customers no longer miss renewal dates. MSG91's automation saves our agents hours weekly and boost retention.
Kulvinder P.
Instant maintenance alerts and technician coordination
Reviewed on Oct 28, 2025
Review provided by G2
What do you like best about the product?
The API triggers help us send urgent SMS alerts from our maintenance management system automatically.
What do you dislike about the product?
Dashboard design feels dated compared to newer saas tools.
What problems is the product solving and how is that benefiting you?
MSG91 ensure our technicians get job notifications instantly. Downtime for aircraft support takes has dropped noticeably.
James S.
Easy guest communication before and after stays
Reviewed on Oct 28, 2025
Review provided by G2
What do you like best about the product?
Automated pre-check-in reminders and post-stay-thank-you message make our guest experience smoother.
What do you dislike about the product?
Occasional message throttling during holiday spikes.
What problems is the product solving and how is that benefiting you?
MSG91 eliminated manual texting for booking confirmations. it saves staff time and enhances guest satisfaction scores.