Sold by: StreamScape
Overview
Digital Managed Services is a SaaS Subscription Service for managing Applications and Services running on AWS. This is an AI powered offer for monitoring applications thru a combination of CloudWatch, CloudTrail Logging and fully configurable Real-Time metrics collection. At the heart of the solution is the AIOps Management Console (Cumul.OS™) powered by our Cognitive AI engine that automates Issue Classification, Pattern Detection, Response Actions and integration with E-Mail, Call Center systems like ServiceNow and collaboration tools such as Slack.
The offer includes setup, management and 365x24x7 Support of application monitoring, as well as reporting of statistics, topology view and cost analysis via the StreamScape AIOps Management Console. The system provides Alerts, Root Cause Analysis and Corrective Action Recommendations that can advise users in response to anomalies or error conditions. Support for Multi-Region applications is also provided as an add-on capability and includes standard Business Continuity services such as fail-over, fail-back coordination and state monitoring.
Users can add Managed Applications to their Subscription and work with our Site Reliability Engineers to define Application Topology Views, Task Lists, Notifications and Automation Run-books for Resource Management and Reporting. A unit based subscription model lets you control cost and reduce operational risk. Please see our License Addendum for Application Support Services and SLA options included with the offer.
Additional option: Multi-Region Support Services provide additional Durability, Fault-Tolerance and Business Continuity for Applications Managed or Hosted via StreamScape AIOps Services. Applications are set up and deployed across multiple AWS East Regions. AIOps services continuously monitor AWS infrastructure. In the event of regional failure, managed applications and resources are automatically failed-over and restarted if appropriate. Most recovery processors may be automated in response to failure. Coordinated fail-back can be affected when the primary region becomes available again.
Multi-Region Support typically requires duplication of AWS application components in the fail-over region in addition to AIOps Service components and resources. Some services may require additional licensing based on applications being supported. This is handled on a case-by-case basis.
Highlights
- Fully Managed Applications on AWS, Powered by Cognitive AI
- Automate Anomaly Detection, Root Cause Analysis & Issue Resolution
- Discover Patterns, Trends & Common Infrastructure Problems
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Custom Managed App | AIOPS - Managed Instance of a Custom Application | $7,400.00 |
Multi-Region East | Business Continuity - Managed Instance Multi-Region Support | $4,500.00 |
Vendor refund policy
no refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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AI generated from product descriptions
Monitoring Infrastructure
AI-powered monitoring through CloudWatch, CloudTrail Logging, and configurable real-time metrics collection
Anomaly Detection
Cognitive AI engine for automated issue classification, pattern detection, and response actions
Multi-Region Support
Automated fail-over and fail-back coordination across multiple AWS regions with infrastructure state monitoring
Incident Management
Integration with external systems like ServiceNow, Slack, and email for comprehensive incident response
Application Topology Management
Configurable application topology views, task lists, notifications, and automation run-books for resource management
Observability
"Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
Cloud Infrastructure Monitoring
"Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
AI-Driven Analytics
"Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
Runtime Application Security
"Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
Multi-Cloud Technology Support
"Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
Event Detection and Diagnosis
Advanced machine learning-powered system that automatically detects and diagnoses disruptive events across digital operations
Incident Response Automation
Comprehensive incident management framework that orchestrates end-to-end response with intelligent team mobilization and escalation
Integration Ecosystem
Extensive integration support with over 700 integrations, including native AWS service connections like CloudWatch, GuardDuty, and EventBridge
Runbook Automation
Managed cloud service enabling DevOps teams to create, delegate, and automate operational tasks and workflows across IT and development processes
AIOps Noise Reduction
Machine learning-driven alert management system capable of reducing operational noise by up to 98% through adaptive learning and context-aware filtering
Standard contract
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