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    Digital Managed Services

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    AIOps for Managed Applications: Custom

    Overview

    Digital Managed Services is a SaaS Subscription Service for managing Applications and Services running on AWS. This is an AI powered offer for monitoring applications thru a combination of CloudWatch, CloudTrail Logging and fully configurable Real-Time metrics collection. At the heart of the solution is the AIOps Management Console (Cumul.OS™) powered by our Cognitive AI engine that automates Issue Classification, Pattern Detection, Response Actions and integration with E-Mail, Call Center systems like ServiceNow and collaboration tools such as Slack.

    The offer includes setup, management and 365x24x7 Support of application monitoring, as well as reporting of statistics, topology view and cost analysis via the StreamScape AIOps Management Console. The system provides Alerts, Root Cause Analysis and Corrective Action Recommendations that can advise users in response to anomalies or error conditions. Support for Multi-Region applications is also provided as an add-on capability and includes standard Business Continuity services such as fail-over, fail-back coordination and state monitoring.

    Users can add Managed Applications to their Subscription and work with our Site Reliability Engineers to define Application Topology Views, Task Lists, Notifications and Automation Run-books for Resource Management and Reporting. A unit based subscription model lets you control cost and reduce operational risk. Please see our License Addendum for Application Support Services and SLA options included with the offer.

    Additional option: Multi-Region Support Services provide additional Durability, Fault-Tolerance and Business Continuity for Applications Managed or Hosted via StreamScape AIOps Services. Applications are set up and deployed across multiple AWS East Regions. AIOps services continuously monitor AWS infrastructure. In the event of regional failure, managed applications and resources are automatically failed-over and restarted if appropriate. Most recovery processors may be automated in response to failure. Coordinated fail-back can be affected when the primary region becomes available again.

    Multi-Region Support typically requires duplication of AWS application components in the fail-over region in addition to AIOps Service components and resources. Some services may require additional licensing based on applications being supported. This is handled on a case-by-case basis.

    Highlights

    • Fully Managed Applications on AWS, Powered by Cognitive AI
    • Automate Anomaly Detection, Root Cause Analysis & Issue Resolution
    • Discover Patterns, Trends & Common Infrastructure Problems

    Details

    Delivery method

    Deployed on AWS

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    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Digital Managed Services

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    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

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    Dimension
    Description
    Cost/month
    Custom Managed App
    AIOPS - Managed Instance of a Custom Application
    $7,400.00
    Multi-Region East
    Business Continuity - Managed Instance Multi-Region Support
    $4,500.00

    Vendor refund policy

    no refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    100
    In Data Governance
    Top
    10
    In Observability, Migration
    Top
    10
    In Agile Lifecycle Management, IT Business Management, ML Solutions

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    5 reviews
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Monitoring Infrastructure
    AI-powered monitoring through CloudWatch, CloudTrail Logging, and configurable real-time metrics collection
    Anomaly Detection
    Cognitive AI engine for automated issue classification, pattern detection, and response actions
    Multi-Region Support
    Automated fail-over and fail-back coordination across multiple AWS regions with infrastructure state monitoring
    Incident Management
    Integration with external systems like ServiceNow, Slack, and email for comprehensive incident response
    Application Topology Management
    Configurable application topology views, task lists, notifications, and automation run-books for resource management
    Observability
    "Full-stack monitoring with automatic discovery and continuous tracking of AWS applications and infrastructure from code-level insights to end-user tracing"
    Cloud Infrastructure Monitoring
    "Automatic discovery and optimization of EC2 instances across Availability Zones using CloudWatch API"
    AI-Driven Analytics
    "Real-time analysis of complex ecosystems and billions of events with AI-powered root cause analysis and correlation"
    Runtime Application Security
    "Instant detection and blocking of vulnerabilities and threats in runtime cloud applications"
    Multi-Cloud Technology Support
    "Native integration with Amazon EC2, Elastic Container Service, Elastic Kubernetes Service, Fargate, Lambda, and over 90 AWS technologies"
    Event Detection and Diagnosis
    Advanced machine learning-powered system that automatically detects and diagnoses disruptive events across digital operations
    Incident Response Automation
    Comprehensive incident management framework that orchestrates end-to-end response with intelligent team mobilization and escalation
    Integration Ecosystem
    Extensive integration support with over 700 integrations, including native AWS service connections like CloudWatch, GuardDuty, and EventBridge
    Runbook Automation
    Managed cloud service enabling DevOps teams to create, delegate, and automate operational tasks and workflows across IT and development processes
    AIOps Noise Reduction
    Machine learning-driven alert management system capable of reducing operational noise by up to 98% through adaptive learning and context-aware filtering

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    5 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Robert M.

    Fails to deliver Values

    Reviewed on Dec 01, 2023
    Review provided by G2
    What do you like best about the product?
    Streamscape takes too much time to simplify tasks . The advanced functionalities seem daunting. There are no benefits to have some sort of tutorial or guide for these features. The pricing is on the side but the value it delivers is not reliable.
    What do you dislike about the product?
    The accuracy of data modeling and processing raises doubts. It pales in comparison, to the swift automation process. When compared to methods the data quality derived from automation falls short on accuracy. User interface is bit Confusing
    What problems is the product solving and how is that benefiting you?
    Streamscape has limited business operations. With its streaming platform it monitors. The problem of reaching a broader audience and engaging with them in real time. This has resulted in heightened brand awareness decreased customer satisfaction. My business growth is decreasing day by day by using this software.
    Kartik A.

    Impressive new Approach for Data Storage

    Reviewed on Aug 22, 2023
    Review provided by G2
    What do you like best about the product?
    1. The built-in automation that they have implemented is amazing, all my data is automatically classified.
    2. Their integrated security protects my sensitive data from external attacks.
    3. Their powerful query engine helped my team to develop components faster.
    What do you dislike about the product?
    1. Some features are quite complex when we try to use them, a better tutorial or a guide is required for those features. So it we can use them easily.
    What problems is the product solving and how is that benefiting you?
    They helped to analyse and classify the data automatically which reduced the overall time of the process. I can connect to their platform using any language which make things very easy.
    Akshay S.

    Make Most Of Your Data With Streamscape

    Reviewed on Aug 18, 2023
    Review provided by G2
    What do you like best about the product?
    What I love about Streamscape is the feature to manage data and in-depth analysis of data. It saves me time and helps us to make strong queries.
    What do you dislike about the product?
    There is no major downside to Streamscape but there can be some improvements. Its query and analyze feature needs some work.
    What problems is the product solving and how is that benefiting you?
    It helps me to analyze my data and automate various processes. It integrates well with our system and other data sources which we use. It also helps us to maintain the quality and accuracy of data.
    Construction

    So far so good

    Reviewed on Jul 24, 2023
    Review provided by G2
    What do you like best about the product?
    Streamscape helps with data integration with no code applications
    What do you dislike about the product?
    Pricing is difficult to find on the webpage.
    What problems is the product solving and how is that benefiting you?
    Taking data and using it to enhance ai and machine learning
    Praveen K.

    Complex but featurefull

    Reviewed on Jul 07, 2023
    Review provided by G2
    What do you like best about the product?
    The best tool I have ever used for automation. The features like automation transactional processing to memory optimization is really impressive and usefull. We can use these features with automation.
    What do you dislike about the product?
    The automation is more useful feature in the Streamscape but the Feature is complex to use without any instructions and training. The pricing is also little bit high.
    What problems is the product solving and how is that benefiting you?
    The Manual data modeling, processing has some accuracy and it is slow but the automation is really fast and the data quality which we will get is not accurate as Manual.
    View all reviews