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Woztell is your all-in-one platform to seamlessly create, manage, and deploy chatbots across WhatsApp, Messenger, Instagram, and Websites. Powered by cutting-edge GenAI engines, Woztell empowers you to execute personalized broadcasts, manage unlimited live chat agents, and integrate effortlessly with any third-party software via our robust OpenAPI.
Overview
Unleash Your Potential.
Designed with a single-tenant architecture, Woztell ensures you maintain 100% ownership of your data. This architecture not only offers security and control but also delivers substantial cost savings. Scale without boundaries - unlimited operators, agents, and system users - all customized to meet the unique needs of each business unit.
Powered by Innovation.
With integrated support for multiple GenAI engines, Woztell lets you deploy AI solutions swiftly, tailoring them to specific use cases with the right balance of cost, language, and capability. Whether you're testing proof-of-concept projects or scaling microservices, Woztell provides the flexibility to innovate at your pace.
Empower Your Team.
While mastering Woztell offers a learning curve, the control and flexibility gained are unparalleled. Developers can dive into our comprehensive API documentation to accelerate project launches. Marketers can explore our YouTube channel, packed with over 100 video guides, to harness the full power of Woztell.
Highlights
- Woztell is your all-in-one platform to seamlessly create, manage, and deploy chatbots across WhatsApp, Messenger, Instagram, and Websites.
- Designed with a single-tenant architecture, Woztell ensures you maintain 100% ownership of your data while offering security and substantial cost savings.
- With integrated support for multiple GenAI engines, Woztell lets you deploy AI solutions swiftly tailored to specific use cases with the right balance of cost, language, and capability.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Free trial
Try this product free according to the free trial terms set by the vendor.
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Free Trial | Register a WhatsApp API number for free and interact with up to 100 users, ideal for POCs or demos. | $0.00 |
Woztell Starter Plan | Build unlimited chatbots under one channel type, manage live agents, and integrate via OpenAPI; covers 400 users. | $49.00 |
Woztell Growth Plan | Build unlimited chatbots, manage live agents, and integrate via OpenAPI; covers 1,000 users. | $99.00 |
Woztell Agency Plan | Build unlimited chatbots, manage live agents, and integrate via OpenAPI; covers unlimited users. | $399.00 |
Dimension | Description | Cost/unit |
|---|---|---|
Monthly Active Users and WhatsApp API Fees | $0.08 per MAU per channel, except agency plan and WhatsApp API fees by volume | $0.01 |
Vendor refund policy
We'll give you a refund for a prepaid month or year if we stop providing our Services to you for a reason that's not laid out in the Terms and Conditions. You won't be entitled to a refund from us under any other circumstances. We may offer a refund if you apply for one based on the requirements posted on our Website.
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
If you want to learn about the operational details of the Woztell Platform, please refer to our knowledge base here: https://support.woztell.com/portal/en/kb . You can also reach us at support@woztell.com .
If you are a developer looking to jumpstart your project or solution with business messaging, please refer to our API documentation at https://doc.woztell.com/docs/reference/open-api-reference/Â .
If you are a marketer and prefer a Do-It-Yourself approach, check out our YouTube channel with over 100+ video guides at
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
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AI generated from product descriptions
Multi-Channel Messaging Support
Supports chatbot deployment across WhatsApp, Messenger, Instagram, and websites with integrated communication channels
Single-Tenant Architecture
Utilizes single-tenant infrastructure ensuring complete data ownership and enhanced security isolation
Generative AI Engine Integration
Enables flexible integration with multiple generative AI engines for customizable AI solution deployment
API Extensibility
Provides comprehensive OpenAPI framework for seamless third-party software integration and custom development
Scalable User Management
Supports unlimited operators, agents, and system users with granular customization across business units
Messaging Platform Capabilities
Supports multi-channel communication across WhatsApp, RCS, Instagram, Web, and App interfaces
AI-Powered Interaction Engine
Enables two-way interactions with industry-trained AI agents for automated customer engagement
Advanced Messaging Features
Provides support for rich media messaging including flows, catalogs, carousel messages, voice calling, and group messaging
Conversational AI Toolset
Offers AI journeys, personalized campaigns, and AI-driven tools like AI Copilot for enhanced customer interactions
Performance Analytics Framework
Integrates comprehensive dashboard for tracking ad, journey, and remarketing performance with detailed ROI metrics
Multi-Channel Support
Provides support across web, social, mobile, messaging, live chat, email, and voice communication channels
AI-Powered Customer Service
Includes AI-powered bots and intelligent routing capabilities for automated customer interactions
Agent Workspace Integration
Centralized workspace with comprehensive customer context and over 1,200 pre-built integrations
Knowledge Management
Comprehensive knowledge base system for managing and organizing customer support information
Real-Time Analytics
Built-in real-time reporting and analytics tools for tracking and optimizing customer service performance
Standard contract
No
Customer reviews
reviewer2744712
After implementing messaging features, API simplicity broadens customer use cases while a modern UI is considered for future
Reviewed on Jul 23, 2025
Review from a verified AWS customer
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What is our primary use case?
I use WhatsApp Business messaging for OTP authentication and utility purposes.
How has it helped my organization?
I recently implemented this software for WhatsApp Business messaging, and I couldn't be happier with the experience.
The user experience is friendly and clear, making it easy to navigate, while the extensive API endpoints allow me to handle a wide range of use cases for my customers.
After researching various options, I found this solution to be the perfect choice for launching my messaging capabilities.
What is most valuable?
The API is very simple to use.
What needs improvement?
The software can consider a more modern UI in the future.
For how long have I used the solution?
I have been using the solution for one year.
Which solution did I use previously and why did I switch?
I previously used Twilio .
What's my experience with pricing, setup cost, and licensing?
The setup cost was competitive.
Which other solutions did I evaluate?
I considered Twilio .