Our primary use case for Dynatrace is full-stack monitoring. We use it to monitor the performance and availability of our applications, infrastructure, and services. It helps us quickly detect issues, analyze user behavior, and perform root cause analysis using AI-powered insights.
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Full-stack monitoring offers comprehensive insights into user interaction patterns
What is our primary use case?
How has it helped my organization?
Dynatrace has significantly improved our organization by providing full-stack visibility and automated root cause analysis. It helps us detect and resolve issues faster, reduce downtime, and improve user experience. The OneAgent simplifies deployment, and the AI-powered insights allow our team to focus on innovation instead of firefighting.
What is most valuable?
We use Dynatrace full-stack monitoring because it allows us to trace issues across the entire stack — from user interactions to backend infrastructure. It’s very effective for identifying where problems occur, making it highly valuable for end-to-end observability.
Dynatrace's user behavior monitoring and analysis also works well. It provides powerful insights into user interaction patterns, session behavior, and user experience metrics, which help us understand how our applications are being used.
One of the features I appreciate most is the OneAgent. We only need to install a single agent per host, and it automatically collects metrics, logs, traces, events, and more — without requiring multiple separate tools or manual instrumentation.
We also benefit from Dynatrace’s AI-powered anomaly detection. The Davis AI engine detects unusual patterns, performs root cause analysis, and sends smart alerts — all automatically, which significantly improves our incident response time.
What needs improvement?
More customizable dashboards
Better log search and retention features
Easier tagging and permission management at scale
Improved mobile app monitoring support
reduction in costpricing
For how long have I used the solution?
I have been working with Dynatrace monitoring and other monitoring systems for about three years. During this time, I’ve gained hands-on experience with full-stack observability, user behavior analysis, anomaly detection, and automated root cause analysis using Dynatrace.
What do I think about the stability of the solution?
Dynatrace is very stable and reliable. Its OneAgent runs with minimal impact on system performance, and the platform itself experiences very few outages. Regular updates and proactive monitoring by Dynatrace ensure high availability and consistent performance, which is critical for our continuous monitoring needs.
What do I think about the scalability of the solution?
Dynatrace scales very well across different environments, from small setups to large enterprise systems. Its automatic discovery and instrumentation make it easy to manage thousands of hosts, containers, and services without significant overhead. The platform handles high data volumes efficiently and maintains performance, making it suitable for dynamic cloud-native and hybrid environments.
How are customer service and support?
My experience with Dynatrace customer service and support has been positive. The support team is responsive and knowledgeable, providing timely assistance for technical issues. Additionally, the available documentation and community resources help resolve many questions quickly. Occasionally, complex issues may require escalation, but overall, the support experience is reliable.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We previously used a full monitoring system with Zabbix, which worked well but required a lot of manual configuration and maintenance. With Dynatrace, we benefit from extensive automation tools that significantly reduce manual effort. This automation is a key difference that sets Dynatrace apart from Zabbix and other monitoring solutions.
How was the initial setup?
The initial setup of Dynatrace is generally straightforward thanks to the OneAgent, which automates discovery and instrumentation across the environment. However, configuring advanced features, custom dashboards, and integrations can be more complex and may require some learning and planning. Overall, the automation significantly reduces manual effort compared to traditional monitoring tools.
Which other solutions did I evaluate?
Dynatrace is ideal for clients who need advanced, automated monitoring. However, some clients may not fully understand its value and might not need to invest in a high-end solution if their requirements can be met with free tools like Zabbix.
What other advice do I have?
The SaaS version of Dynatrace is typically suitable only for proof of concept (POC) purposes. When customers commit to Dynatrace, they usually opt for the managed version for production use.
Overall, I would rate Dynatrace 9 out of 10 as a product solution.
Which deployment model are you using for this solution?
On-premises
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
My experience as a Dynatrace Partner
What do you like best about the product?
Dynatrace offers a great platform for combined observability and visibility for my infrastructure, apps and services. It offers a big variety of features, that are easy to integrate and install.
What do you dislike about the product?
Dynatrace has a big learning curve. Most things are user friendly but require a lot of reading to get used to. Also at times the customer support at tickets is a bit too slow
What problems is the product solving and how is that benefiting you?
Dynatrace helps to combine all observability tools in one platform. There is no need to have many different platforms, views logs and alerts on different platforms, you can see everything in the Dynatrace tenant and its dashboards.
Really great tool for system stats monitoring
What do you like best about the product?
Get pure path to find the cause of system slowness.
What do you dislike about the product?
Make system slower at times due to lot of logger.
What problems is the product solving and how is that benefiting you?
Application monitoring to find the system slowness and requests taking more time to serve.
Has improved how we assess and optimize operational efficiency
What is our primary use case?
I see you did the research into Dynatrace and OpenTelemetry on the website. Are you an expert or user of this product? Let me confirm that you say you're just a user of Dynatrace. Are you a customer? We have your email as ptorres@bankinter.com.
What is most valuable?
Could you mention some advantages of this product?
What needs improvement?
Some new features could be added to Dynatrace to make it better. Can you mention some examples of what new functions can be added to Dynatrace to make it better?
What was my experience with deployment of the solution?
What about maintenance? Is it easy to support and maintain the product?
What do I think about the stability of the solution?
What about the stability of Dynatrace? Do you think the solution is very stable, or maybe you see some glitches or latency issues sometimes?
What do I think about the scalability of the solution?
What about the scalability of Dynatrace? Do you think the solution is scalable or maybe there are some limitations on the scalability part?
How are customer service and support?
What rating would you give to technical support from Dynatrace? 1 is bad support, 10 is very good support?
How would you rate customer service and support?
Positive
How was the initial setup?
What about installation? Is it easy to install, or can installation be difficult?
What was our ROI?
Does the solution save you time and money? Is it effective for time and money or not effective?
What's my experience with pricing, setup cost, and licensing?
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it? Is price the main problem or do you have some other problems with the product?
What other advice do I have?
Buenos días. I apologize for interrupting. This position is for an IT Project Manager. As for this review, we will publish it on the website on peerspot.com in written or audio formats. If you want to stay anonymous, your name will not appear with the review. You will get notifications and the use of the review is subject to PeerSpot's terms of use. You can access it at peerspot.com/tos. We can send you an email with all of this if you want to. The reviewer gave this solution a rating of nine out of ten.
Integration empowers detailed reporting and automated alert management
What is our primary use case?
We decided to integrate Dynatrace primarily to monitor the availability and latency of our applications. We have a significant number of applications, and we needed a system that could manage their availability. Previously, we lacked evidence to show whether an application was available when a customer raised an issue. With Dynatrace, we can verify this information, even after a month.
What is most valuable?
Dynatrace offers exceptional features compared to other monitoring tools. It allows the creation of different dashboards related to application availability and server latency. The integration with Power BI for generating detailed reports is a standout feature. Furthermore, the automation of alert management, which integrates with ticketing systems to automatically raise and assign tickets, is a significant advantage over tools like Centreon. Dynatrace also integrates with AI tools to generate business reports.
What needs improvement?
When making comparisons with other tools, Dynatrace stands out, but it is a bit complex to understand and implement on servers. There are occasional issues with language and text, which can be frustrating. Despite this, it remains superior to Centreon.
For how long have I used the solution?
I started using Dynatrace six months ago.
What do I think about the stability of the solution?
There have been no stability issues with Dynatrace. It is well-maintained and, being supported by cloud infrastructure, we have experienced no interruptions.
What do I think about the scalability of the solution?
We have faced no scalability or reliability issues with Dynatrace. Everything functions smoothly.
How are customer service and support?
The technical support from Dynatrace is excellent. Recently, we had an issue, and the support team resolved it within 20 to 25 minutes. Their support is very fast and effective.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
In the past, I used Icinga and Centreon. Compared to these, Dynatrace remains the top priority. Its features surpass the typical expectations for monitoring tools.
What about the implementation team?
The implementation of Dynatrace was handled by a different team, so I don't have insights into their process.
What was our ROI?
The integration of Dynatrace has allowed us to monitor application stability and create business reports. However, I haven't quantified the ROI.
What's my experience with pricing, setup cost, and licensing?
Dynatrace is known to be costly, which delayed its integration into our system. However, the advanced features it provides are unmatched, making it a valuable investment for organizations with a higher budget.
What other advice do I have?
I highly recommend Dynatrace for organizations with a significant budget because it decreases resource costs and manpower. It is a versatile tool for IT organizations, providing features that are beneficial for comprehensive application monitoring. I rate Dynatrace a 9 out of 10.
Which deployment model are you using for this solution?
Public Cloud
If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?
I've seen a few tools but Dynatrace is a keeper!
What do you like best about the product?
The technology stack they support and the insights you get out of them
What do you dislike about the product?
The fact that in quite some cases the documentation isn't up to date whih leads up to unessary support tickets.
What problems is the product solving and how is that benefiting you?
In general the MTTR is far lower then before. This helps us to keep incident cost lower then before. Furhtermore we use it troughout DTAP and try to identify issues as early as possible.
Best tool for Operations and Alerts
What do you like best about the product?
In my organization dynatrace is basically used for creating dashboards,creating alerts and is best tool in terms of operations.
What do you dislike about the product?
So far i dont see any drawback with dynatrace
What problems is the product solving and how is that benefiting you?
Mainly we use dynatrace for creating dashboards from logs and creating alerts which will benefit whenever an issue or error occurs
Monitoring made easier
What do you like best about the product?
The GUI is very user friendly when it comes to dashboards monitoring.
What do you dislike about the product?
The queries are so hard to understand and seem almost counter-intuitive at times. You can't customize metric consumption easily.
What problems is the product solving and how is that benefiting you?
Having a platform where the whole tech department can use to observe problems and dashboards.
Dynatrace for devops
What do you like best about the product?
It has many tools that can be used for monitoring and observability
What do you dislike about the product?
Sometimes it gets overwhelming and complicated especially when creating dashboards
What problems is the product solving and how is that benefiting you?
That it consolidated all the logs from different cloud platforms and resources into one place
great monitoring observability tool
What do you like best about the product?
ease of use
frequency of use
number of features
frequency of use
number of features
What do you dislike about the product?
implementation will require more assistance with
What problems is the product solving and how is that benefiting you?
app security
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