Overview

Product video
eG Enterprise is a SaaS-based monitoring, diagnostic and reporting solution for IT applications and infrastructures of any size. With support for monitoring 200+ applications, 10+ operating systems, 10+ virtualization platforms and 20+ storage device types, eG Enterprise offers broad coverage for all your monitoring needs. Our machine learning and automated root-cause diagnosis technology makes troubleshooting simple, yet effective. This cloud service is ideal if you are looking to monitor heterogeneous environments, key business applications including Java and .NET web applications, SAP, SaaS services like O365 or digital workspace technologies like Citrix, VMware Horizon, AWS Workspaces/AppStream and Microsoft Windows Virtual Desktops.
Highlights
- Single agent for apps and OS. Install in seconds, up and running within minutes.
- Out-of-the-box specialized monitors for all apps and infra provide deep insight and domain expertise.
- Automated root-cause diagnosis helps troubleshoot issues quickly. Get customized dashboards and reports from web console
Details
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Pricing
Free trial
Dimension | Description | Cost/month |
---|---|---|
eG OS Monitor | Monitoring of server hosts - hardware, OS, network, TCP, logs | $40.00 |
eG App/Virtual Monitor | Monitoring of any application/virtual/storage/cloud technology-per OS | $120.00 |
eG Conc User Monitor | Monitoring of digital workspaces - by Concurrent User | $8.00 |
Vendor refund policy
no refunds
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Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Vendor support
We offer a range of services including standard office hours email and telephone support and training on our products. We also offer additional assistance for performing assessments, diagnostics and analysis of application and infrastructure performance.
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.