Listing Thumbnail

    JumpCloud

     Info
    Deployed on AWS
    Free Trial
    AWS Free Tier
    Grant users secure, frictionless access to everything they need to do their work using JumpCloud's everything in one, Open Directory Platform. Manage all of your cross-OS server and device and user identities, including single sign-on (SSO), conditional, and passwordless access, all from a single pane of glass.

    Overview

    Open Cloud Directory Platform - A modern cloud directory to centralize access across all of your identities with integrations to:

    • AWS Identity Center
    • Google Workspace
    • Microsoft 365
    • Active Directory
    • HRIS platforms
    • Network infrastructure resources

    Single Sign-On (SSO) & Multi-Factor Authentication (MFA) - Frictionless, secure access to AWS resources and over 900 pre-built applications.

    • Automate user provisioning to Amazon IAM Identity Center
    • Leverage group-based permissions to grant the right level of access

    Cross-OS Server & Device Management - Deploy, manage, and remotely assist your AWS servers and corporate devices from a single cloud platform. Securely manage, configure, monitor, and patch:

    • Windows
    • macOS and iOS
    • Linux and AWS Linux AMIs
    • Android

    JumpCloud Platform - Modernize your infrastructure and simplify cloud transformation projects by combining everything in one package, including:

    • Cloud directory identity management
    • Access management with passwordless SSO, MFA, and password management
    • Cross-OS server & device management

    JumpCloud Platform Prime - Get all the benefits and capabilities of the JumpCloud Platform package, plus 24/7 premium support and conditional access to help you reach your Zero Trust goals. Ensure that only specific users working on trusted devices and networks can access AWS resources with complete IAM, device management, and enhanced access controls.

    To learn more about JumpCloud, please visit us at https://cloud.jumpcloud.com/awsreferral 

    For custom pricing or a private contract, please contact AWS-Marketplace@jumpcloud.com  for a private offer.

    Highlights

    • Centralize access with a modern cloud directory, plus SSO and MFA
    • SSO: Enable phishing-resistant, one-click user access via JumpCloud Go™
    • Cross-OS Server & Device Management: Secure and manage your AWS Linux AMIs and your fleet of on-premise and remote Windows, macOS, iOS, Linux, and Android devices, all from one console

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Buyer guide

    Gain valuable insights from real users who purchased this product, powered by PeerSpot.
    Buyer guide

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Free trial

    Try this product free according to the free trial terms set by the vendor.
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (5)

     Info
    Dimension
    Description
    Cost/12 months
    SSO & MFA
    Cloud Directory, SSO, Identity, Access, and Push MFA for 100 users
    $13,200.00
    Device Identity Mgmt
    Cross-OS Server & Device Management for 100 users
    $15,600.00
    Cloud Insights
    Cloud Directory and Cloud Insights for 100 users
    $12,000.00
    JumpCloud Platform
    Identity, Access, and Device Management for 100 users
    $22,800.00
    JumpCloud Platform Prime
    JumpCloud Platform with Zero Trust, 24/7 Support for 100 users
    $28,800.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Overage fee per user/month above contracted amount - SSO & MFA
    $11.00
    Overage fee per user/month above contracted amount - Device Mgmt
    $13.00
    Overage fee per user/month above contracted amount - Cloud Insights
    $5.00
    Overage fee per user/month above contracted amount - JC Platform
    $19.00
    Overage fee per user/month above contracted amount - JC Platform Plus
    $24.00
    Overage fee per user/month above contracted amount - Misc Offering
    $0.01

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Start a free 30-day JumpCloud trial for unlimited access to the full platform. Explore one feature or implement them all. For additional support, premium 24/7 phone, chat services and professional implementation packages are available. To learn more, visit: https://jumpcloud.com/premium-support 

    Support Email: AWS-Support@jumpcloud.com  Support Contact: AWS-Support@jumpcloud.com  Refund Policy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly
    By JumpCloud, Inc.
    By Cisco Systems, Inc.

    Accolades

     Info
    Top
    10
    In Application Servers
    Top
    100
    In Applications
    Top
    10
    In Data Analysis, Centralized Identity Management

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    8 reviews
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Identity Management
    Centralized cloud directory platform supporting cross-platform identity management across multiple operating systems and infrastructure resources
    Single Sign-On
    Passwordless authentication with multi-factor authentication supporting over 900 pre-built applications and integration with major identity providers
    Device Management
    Cross-OS server and device management capabilities for Windows, macOS, iOS, Linux, AWS Linux AMIs, and Android platforms
    Access Control
    Group-based permissions and conditional access controls for securing resource access across different infrastructure environments
    Platform Integration
    Native integrations with AWS Identity Center, Google Workspace, Microsoft 365, Active Directory, and HRIS platforms for comprehensive identity ecosystem management
    Single Sign-On (SSO)
    Supports automatic user synchronization across multiple directories with one-click access to corporate applications across on-premises and cloud environments
    Multi-Factor Authentication
    Provides diverse authentication methods including passwordless, passkeys, one-time passcodes, push notifications, biometric data, and security keys with real-time reporting capabilities
    Identity Lifecycle Management
    Enables role-based user provisioning with least-privileged access controls and automated user management workflows
    Cloud Directory Services
    Offers secure cloud-based directory management with web interface for managing users, authentication policies, and access controls
    Security Integration
    Supports pre-built authentication connectors with third-party web applications and integrations with cloud infrastructure platforms like AWS IAM, AWS SSO, Amazon Cognito, and Amazon EventBridge
    Multi-Factor Authentication
    Phishing-resistant multi-factor authentication with proximity verification to prevent authentication bypass
    Identity Management
    Centralized identity directory serving as a single source of truth for authentication and security
    Single Sign-On
    Unified single sign-on mechanism providing consistent user access across multiple applications
    Device Trust
    Endpoint security controls to block access from unknown or unregistered devices and enforce trusted device policies
    Passwordless Authentication
    Complete end-to-end passwordless authentication experience without reliance on traditional password mechanisms

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.3
    2 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    100%
    0%
    0%
    0%
    2 AWS reviews
    |
    3617 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Financial Services

    JumpCloud is great!

    Reviewed on Oct 29, 2025
    Review provided by G2
    What do you like best about the product?
    I like that JumpCloud is an all in one identity solution that is constantly growing.
    What do you dislike about the product?
    The password manager could have more features.
    What problems is the product solving and how is that benefiting you?
    SSO and Cloud Directory Services
    Consumer Goods

    Easy Setup and Versatile Features

    Reviewed on Oct 29, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of setup/implementation, wide variety of features. support for Windows and Mac devices
    What do you dislike about the product?
    Some features require manual work to implement, can be difficult to transition from another MDM (not that bad)
    What problems is the product solving and how is that benefiting you?
    JumpCloud has helped to standardize MDM services across our hybrid windows/mac workspace. SSO and IAM help to speed up our workforce, and minimize troubleshooting steps
    Computer & Network Security

    Easy to Use and Secure, But Faces Strong Competition

    Reviewed on Oct 29, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use, ability to replace a full server for user security
    What do you dislike about the product?
    Other products on the market also work well and cost effective
    What problems is the product solving and how is that benefiting you?
    Clients have aging servers and want alternatives to replacement
    Justin N.

    Powerful and Handy Tool That Delivers

    Reviewed on Oct 29, 2025
    Review provided by G2
    What do you like best about the product?
    Powerful and handy. I started using it for cross platform utilization of my company's system.
    What do you dislike about the product?
    Nothing I dislike to be honest. All my colleagues love it.
    What problems is the product solving and how is that benefiting you?
    Managing the user login credential.
    Jonathan L.

    User-Friendly, But Password Manager UI Needs Improvement

    Reviewed on Oct 29, 2025
    Review provided by G2
    What do you like best about the product?
    Ease of use, central control, software management
    What do you dislike about the product?
    Password manager UI is awful, need to rewrite the entire thing from scratch.
    What problems is the product solving and how is that benefiting you?
    User management
    View all reviews