JumpCloud
JumpCloud, Inc.External reviews
3,517 reviews
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JumpCloud is quite helpful and it organizes all our logins in one place
What do you like best about the product?
I use JumpCloud almost daily to login across various systems and tools that our company uses and most importantly it gives me the peace of mind that all the security protocols are being managed on the system side. I set it up initially and then I can let everyone sign in and access the systems securely without additional work on my side and it takes me only a few clicks to add or remove users so it’s easy to keep everything current.
What do you dislike about the product?
There are times when it’s a bit of a drag especially when you are waiting for the system to distribute changes to user devices. Also some control settings are a bit too deeply nested in the dashboard, for instance integrating some of the third party systems can take an annoying amount of time. Also I think all users should be able to access the system’s reporting tools without additional fees.
What problems is the product solving and how is that benefiting you?
I can now manage all access and passwords from a single dashboard and remove the extra time needed. And to the users, JumpCloud lets them access all the systems they need without compromising security. And it’s also less stressful to manage the accounts and the system is now far faster and more organized.
Great Security and Easy Access
What do you like best about the product?
Security, ease of access. Good Support, daily usage
What do you dislike about the product?
Nothing as of now, will share later if any.
What problems is the product solving and how is that benefiting you?
Security and device management
Best MDM for Windows and Mac
What do you like best about the product?
A single MDM support all platform like Windows, mac, Linux and Android
What do you dislike about the product?
As of now google chrome os is not supported
What problems is the product solving and how is that benefiting you?
its cover MDM , SSO , password management, AD, Remort support dont need to buy additional solution for RDP, SSO,PAM etc..
Cloud identity management with JumpCloud
What do you like best about the product?
I really liked the user and device management and its cloud-centric approach.
What do you dislike about the product?
I dont like that it can be complex to configure initially.
What problems is the product solving and how is that benefiting you?
JumpCloud is great because its robust and modern for identity control, eliminates the need for on-premises infrasctructure, and simplifies access. Its excellent, it truly meets our expectations.
Assistant Manager IT & Systems
What do you like best about the product?
It simplifies endpoint management, enforces security standards, and eliminates the need for multiple on-prem tools.
What do you dislike about the product?
More real-time control and automation options would be helpful.
What problems is the product solving and how is that benefiting you?
It enables secure authentication, centralized policy enforcement, and automated provisioning, which helps reduce security risks and streamline day-to-day IT operations.
Bringing Different System Functions Together Into One Interface.
What do you like best about the product?
My main system for managing my team’s accounts is JumpCloud. I enjoy having access to all the different features to monitor accounts and control logins all from one system instead of having to deal with multiple different systems. It is all convenient from the admin console, where I can configure all the settings for user onboarding, password resets and authentication, as well as device policy management.
What do you dislike about the product?
Being able to design customizable, detailed configuration for reports is great, yet the user report building tool feels drafted, causing unnecessary manual data extractions to achieve particular views, as well as odd lags in the execution of device commands for streaming and real time troubleshooting.
What problems is the product solving and how is that benefiting you?
For JumpCloud, I can control the management of users and devices from one interface. I regain control of my systems security, user access, and onboarding and offboarding processes all in one streamlined interface.
JumpCloud excellent for managing identities and devices
What do you like best about the product?
I like it because I can easily manage security policies, patches, and users on any operating system with a nice dashboard, and the full integration combines SSO and MFA into a single platform. This is great, and I liked it because it simplifies integration.
What do you dislike about the product?
So far my only exception was the final configuration of the conditional access policies.
What problems is the product solving and how is that benefiting you?
This solution works very well for us, as it allows us to manage multiple systems without the complexity of a traditional active directory. It has helped us enhance our security posture and boost overall efficiency.
All-in-One Identity and Device Management Made Simple
What do you like best about the product?
Centralized Identity, Access, and Device Management allows you to oversee all users, devices, and resources—including applications, servers, and networks—from a single platform, rather than relying on multiple separate tools.
What do you dislike about the product?
The account keeps getting disabled and if we forget the password, we get blocked. We always have to contact the IT team to reset it instead of having an easier self-service recovery option.
Frequent software updates can be disruptive — they come during work hours and interrupt productivity.
Frequent software updates can be disruptive — they come during work hours and interrupt productivity.
What problems is the product solving and how is that benefiting you?
This product addresses several key challenges by centralizing user and device management, which not only streamlines administrative tasks but also strengthens security. It greatly simplifies the processes of onboarding and offboarding employees, making transitions smoother for everyone involved. Among its main benefits, it saves valuable IT time, boosts overall security, and makes logging in much more convenient for users. Additionally, it is designed to scale effectively as the company expands, ensuring continued efficiency and security.
A solid all-in-one identity and device management platform
What do you like best about the product?
JumpCloud makes it really easy to manage users, devices, and authentication from a single platform. I especially like the centralized identity management with SSO and MFA — it reduces friction for employees while keeping security strong. The UI is clean and intuitive, and integrations with different apps and systems save a lot of time for IT teams
What do you dislike about the product?
Some advanced features take a bit of time to set up, and the documentation could be more detailed in certain areas. Reporting and analytics also feel limited compared to other platforms, so getting deep insights sometimes requires extra effort
What problems is the product solving and how is that benefiting you?
JumpCloud centralizes identity and access management, so I no longer need to juggle multiple tools for user provisioning, authentication, and device management. It simplifies onboarding and offboarding employees, enforces security policies like MFA, and provides a single sign-on experience for all apps. This saves a lot of administrative time, reduces errors, and ensures compliance while giving employees a smoother login process
Improved security
What do you like best about the product?
In comparison to our prior security configuration, the jumpcloud implementation seems more secure. Along with the companion application as well for password approvals albeit tedious it seems to work.
What do you dislike about the product?
There are a lot more notifications and access restrictions for things such as slack updates and helper scripts for applications which is a bit annoying.
What problems is the product solving and how is that benefiting you?
Sign in, security are the major problems it targets. Password policy enforcement and regularly updating our passwords systematically is something that jumpcloud is enforcing
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