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    Tray Universal Automation Cloud

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    Sold by: Tray.ai 
    Deployed on AWS
    The only AI-ready iPaaS - Turn AI into standout business performance. Unified, AI-powered iPaaS for every team to automate at scale

    Overview

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    Tray.ai offers a composable AI integration and automation platform that enterprises use to turn AI into standout business performance. The Tray Universal Automation Cloud is a single, AI-ready platform that eliminates the need for disparate tools and technologies to integrate and automate sophisticated internal and external business processes. The fast growing companies and largest enterprises like Eventbrite, HackerOne, NetApp, Cisco, NetApp, and thousands more run Tray.ai to integrate their data and apps, automate their business processes, infuse AI, and deliver at 10X velocity. From prototype to production, with Tray.ai, the development of integrations, the delivery of intelligent apps and the integration of trusted data anywhere is fast, flexible and safe.

    For Private Offers/Custom Scoping: Please contact aws_sales@tray.ai 

    Highlights

    • Scalable, secure, and robust governance to drive automation & AI across the organization including IT, Sales, Marketing, and Finance
    • Build and deploy AI agents in days using templates, low-code workflows and built-in connectors for enterprise tools like Salesforce, Slack, Jira and many more. Access top foundation models from Amazon Bedrock to build adaptable, future-ready AI workflows.
    • Strengthen governance with built-in safeguards like PII tokenization, audit trails, and data access controls.

    Details

    Delivery method

    Deployed on AWS

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Tray Universal Automation Cloud

     Info
    Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Tray Enterprise Edition
    Enterprise License with task consumption (includes Enterprise Support)
    $150,000.00

    Vendor refund policy

    Tray.io sells an annual subscription service that is payable in advance. Unfortunately, refunds are not available during the term. Customers can elect not to renew at the end of their subscription.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    Get help with Frequently Asked Questions and common troubleshooting topics at our support center: https://tray.io/documentation/help/  or contact support@tray.ai  for assistance.

    Learn to automate your apps with online learning at Tray Academy:

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    25
    In Data Integration
    Top
    10
    In Device Connectivity
    Top
    10
    In Intelligent Automation, ML Solutions, Collaboration & Productivity

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Integration Capabilities
    Unified platform for integrating data, applications, and business processes with built-in enterprise tool connectors
    AI Workflow Automation
    Low-code workflow development with support for foundation models from Amazon Bedrock for creating adaptable AI agents
    Enterprise Governance
    Comprehensive security controls including PII tokenization, audit trails, and granular data access management
    Scalable Architecture
    Composable integration and automation platform supporting sophisticated internal and external business process automation
    Multi-Department Support
    Flexible platform enabling automation across diverse organizational departments including IT, Sales, Marketing, and Finance
    Application Connectivity
    Supports rapid connectivity to applications and data sources across cloud and on-premises environments using hundreds of pre-built connectors
    Integration Technologies
    Enables multiple integration approaches including API-led, event-driven, messaging, and hybrid integration methodologies
    AI-Powered Data Mapping
    Provides AI Mapping Assist feature that delivers intelligent mapping recommendations by analyzing metadata between source and destination applications
    No-Code Development
    Offers a simple, no-code interface with drag-and-drop capabilities for business users and integration specialists to create and deploy integration flows
    Hybrid Management
    Supports comprehensive management and monitoring capabilities across cloud and on-premises environments with dashboard tools for integration flow performance tracking
    Intelligent Automation
    AI-enabled digital workers with machine-learning based orchestration to maximize efficiency and flexibility of process automations
    Process Integration
    No code and low code integration capabilities with AWS services and third-party software through digital exchange platforms
    Deployment Flexibility
    Multiple deployment options including cloud-hosted and self-managed enterprise environments on AWS infrastructure
    Workflow Orchestration
    Ability to write process steps and connectors once and reuse across different automation scenarios
    Digital Worker Capabilities
    Emulation of human actions for performing repetitive and time-intensive tasks using software and AWS services including OCR and ICR technologies

    Contract

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    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

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    0 ratings
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    0 AWS reviews
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    154 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Raman M.

    Tray for amanging worflows and integration with Salesforce

    Reviewed on Jan 28, 2025
    Review provided by G2
    What do you like best about the product?
    We use tray for lead routing across all regions by setting up customised rules. Loved the new AI integration features
    What do you dislike about the product?
    It's a little complex rule to be used if you are new to it. Also it can't be used if the lead routing rules are complex
    What problems is the product solving and how is that benefiting you?
    We are using Tray at Docusign for managing the lead routing
    Melanie T.

    Tray review

    Reviewed on Dec 19, 2024
    Review provided by G2
    What do you like best about the product?
    It's a reverse ETL tool with drag and drop features so it can accommodate a lot
    What do you dislike about the product?
    There's definitely a learning curve while figuring out some functionality
    What problems is the product solving and how is that benefiting you?
    Tray was helping to orchestrate data pipelines that couldn't be solved with an ETL tool alone
    Chris R.

    Depends on Skill Level

    Reviewed on Jul 25, 2024
    Review provided by G2
    What do you like best about the product?
    Incredibly flexible way to customize flows. Interface that helped me to visualize the process
    What do you dislike about the product?
    Difficult to get other people to understand and use it too.
    What problems is the product solving and how is that benefiting you?
    Integrating other platforms into salesforce. AI assisted workflow increases accuracy and decreases time. Also, less frequent switching between apps seems to decrease user fatigue.
    Jithu V.

    Best Automation for Enterprise Clients

    Reviewed on Jun 06, 2024
    Review provided by G2
    What do you like best about the product?
    The best thing about tray.io is Merlin AI chatbot
    What do you dislike about the product?
    Pricing is pretty heavy for a SME and single users
    What problems is the product solving and how is that benefiting you?
    Automating my business and well as managing API has been very easy after we started using tray.io
    Information Technology and Services

    Simple and easy setup for automation tasks.

    Reviewed on May 20, 2024
    Review provided by G2
    What do you like best about the product?
    Simple and easy setup for automation tasks.
    What do you dislike about the product?
    Limited supported software compatibility.
    What problems is the product solving and how is that benefiting you?
    Automation of manual processes.
    View all reviews