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    Courier Intelligent Notification Infrastructure Platform

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    Sold by: Courier 
    Courier is the leading development platform for creating notification infrastructure for web and mobile apps. Product and engineering teams can create exceptional user experiences, with communication that triggers from the app at just the right time in just the right way. Channels such as email, chat, in-app, SMS, and push are centralized in one powerful API for developers and a web studio for non-technical users to design notification templates and flows. Our highly-automated and fully-managed infrastructure makes it possible to develop, scale, and manage notifications faster and with fewer resources. Companies including LaunchDarkly, Contentful, Lattice, Vanta, and ApartmentList power their product notifications with Courier.

    Overview

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    Courier is the fastest way to design your notifications once and deliver them through push notifications, direct messages like Slack and Facebook Messenger, SMS, and email - with a single Courier API rather than having to integrate each provider API separately.

    Courier's Notification Designer empowers every team member to build beautiful notifications. -Drag & drop content without writing code -Consistent rendering across every email client -Re-use content for any channel -Consistent branding across all your notifications

    Route each message to the most effective notification channel using a robust delivery rules engine without touching your code. -Drag and drop channel prioritization -Always send settings -"Best of" channel settings

    Courier Data Logs and Metrics give you insight into your notification performance across all channels. -Find the best channel for each user -Compare deliverability across multiple providers -Detailed event log for every user on every channel

    For custom pricing, EULA, or a private contract, please contact sales@courier.com  for a private offer.

    Highlights

    • Courier equips you with an intelligent notification infrastructure so your customers can get the experience they deserve.
    • Courier allows you to observe, analyze, and understand the notification experience your users are receiving across all channels and providers - making it far easier to debug issues, understand trends, and optimize your user experience.
    • Courier's omnichannel templating system supports drag-and-drop designs via Courier Studio, and JSON-based templates through Courier Elemental.

    Details

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    Delivery method

    Deployed on AWS

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    Pricing

    Courier Intelligent Notification Infrastructure Platform

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    12-month contract (1)

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    Dimension
    Description
    Cost/12 months
    Courier
    Courier Platform with 10K MAU included and auto-billing of overages
    $72,000.00

    Additional usage costs (1)

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    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Additional overages as defined in contract and at courier.com/pricing
    $0.17

    Vendor refund policy

    All fees are non-cancellable and non-refundable except as required by law.

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    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Vendor resources

    Support

    Vendor support

    Email support is offered Monday - Friday during normal business hours. support@courier.com 

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Overview

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    AI generated from product descriptions
    Notification Infrastructure
    Centralized API for managing notifications across multiple communication channels including email, chat, in-app, SMS, and push notifications
    Notification Design System
    Drag-and-drop content designer with consistent rendering and branding capabilities across different notification channels
    Delivery Rules Engine
    Robust routing mechanism for prioritizing and selecting optimal notification channels based on configurable settings
    Multi-Channel Analytics
    Comprehensive data logging and metrics tracking for comparing deliverability and performance across different notification providers
    Template Management
    Support for both visual drag-and-drop templates and JSON-based template configurations through a unified design studio
    Data Integration
    Collect and activate customer and business data from multiple sources with real-time event processing and schema-agnostic data handling
    Cross-Channel Messaging
    Deliver unified brand experiences across email, SMS, mobile app, web acquisition, and REST channels with personalized messaging
    Marketing Workflow Automation
    Create reusable and scalable messaging workflows with agile marketing user interfaces for rapid strategy development and validation
    Real-Time Data Activation
    Enable immediate use of customer data for messaging programs with up-to-the-second data processing capabilities
    Multi-Channel Personalization
    Build audience segments and discover trends to create intelligent, personalized customer experiences at enterprise scale
    Data Integration
    Advanced integration capabilities with modern data stack and ability to handle high-volume data processing
    Cross-Channel Communication
    Natively integrated communication channels including web, email, SMS, and in-app messaging for unified customer engagement
    AI-Powered Optimization
    Built-in artificial intelligence for campaign optimization, task automation, and experience personalization
    Customer Segmentation
    Dynamic customer segmentation and journey design capabilities with flexible data mapping
    Enterprise Architecture
    Scalable cloud-based platform supporting complex marketing workflows and data transformation across multiple sources

    Contract

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    Standard contract
    No
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