Sold by: Whispir
Schedule, automate, and send messages by SMS, email, rich media message, web forms, social media, voice recording, video, natural voice text to speech, and all from a single software platform and all from one easy to use backend.
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Overview
Whispir allows organisations to create automated, intelligent communication solutions that target a variety of audiences, across multiple channels. Using a single platform to send SMS, email, rich media message, web forms, social media, voice recording, video, natural voice text to speech provides organisations with the power to drive results and tailor their communications for maximum impact.
Enterprise businesses can reduce operational cost and drive meaningful engagement by adopting an organisation wide communication platform or simply utilising RESTful APIs.
With RESTful APIs developers can build custom native integrations between Whispir and existing internal applications to automate triggers, events and workflow across your business.
Benefits of an all in one communication platform:
- Communication consistency across departments
- Increased operational efficiency through intelligent workflows
- Reduced costs through platform consolidation and employee time
- Increased speed to market when needed most - specialised in crisis communications, - business continuity, and operational communications
- Multi-channel solutions to ensure effective communication
Whispir's data security and privacy are word-class. All data centres are ISO 27001 & ISO27018 certified. The platform supports governments and major global enterprise businesses with the delivery of time sensitive and confidential information.
To find out more, visit: <www.whispir.com >
If you have any questions or enquiries, please reach out to sales@whispir.com and our friendly representative will contact you within 24 hours.
Highlights
- Reduce time for teams to manage communications by automating communications and allowing users to manage all channels (SMS, email, voice, etc.) from one platform.
- Trusted by governments communicating to citizens, organisations communicating to employees, and businesses communicating to customers.
- Admin user and developer friendly: - The no code user admin workspace can be setup to send messages in a matter of minutes. - Developers and IT can use the REST API to build custom integrations and complex workflows.
Details
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Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
Platform | Business Edition - Whispir SaaS platform to send messages | $595.00 |
Essential Edition | Essential Edition - Whispir SaaS platform | $1,295.00 |
Dimension | Description | Cost/user/hour |
|---|---|---|
Charge per message | Charge per message | $0.09 |
Per user charge above agreed | Per user charge above agreed | $95.00 |
Business Edition - Set up charge | Business Edition - Set up charge | $500.00 |
Business WhatsApp | Business WhatsApp | $0.10 |
Rich Message sms | Rich Message sms | $0.09 |
EmailMessage | Email Message PAYG | $0.003 |
Dimensions summary
This contract pricing combines platform access with usage-based messaging charges. You choose a platform base: Business Edition or Essential Edition, both billed per user. Business Edition also carries a one-time set up charge. On top of the platform, you pay for messages by channel. Separate per-message rates apply to Business WhatsApp, Rich Message SMS, and pay-as-you-go Email Message. A general charge per message covers standard sends. If you exceed your agreed user count, a per-user charge applies above that threshold. Platform commitment and message volume together determine your total cost.
Top-of-mind questions for buyers
The platform dimensions bill per user account on either Business Edition or Essential Edition. If your active user count passes the level you agreed to, a separate per-user charge applies to each user above that threshold. This charge is added on top of your platform fee.
Two parts combine on your bill. First, a per-user platform fee for Business or Essential Edition, plus a one-time set up charge for Business Edition. Second, per-message charges by channel. Platform fees scale with user count. Message charges scale with volume, so heavy senders see messaging dominate the total.
Each channel has its own per-message rate. Business WhatsApp, Rich Message SMS, and pay-as-you-go Email Message are billed separately per message sent. A general charge per message covers standard sends. You pay based on the volume you send through each channel, so mixing channels affects your total.
www.whispir.com
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Vendor refund policy
We do not issue any refunds upon termination or cancellation.
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
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Support
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AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Multi-Channel Message Delivery
Supports SMS, email, rich media messages, web forms, social media, voice recording, video, and natural voice text-to-speech from a unified platform
RESTful API Integration
Provides RESTful APIs for developers to build custom native integrations and automate triggers, events, and workflows with existing internal applications
Workflow Automation
Enables creation of automated, intelligent communication solutions with scheduling and workflow capabilities across multiple channels
Data Security and Compliance
All data centres are ISO 27001 and ISO 27018 certified for data security and privacy
No-Code Administration Interface
Offers a no-code user admin workspace that enables setup and message delivery configuration within minutes without requiring developer involvement
Message Delivery and Prioritization
Robust prioritization and fallback system that handles peak loads seamlessly with direct carrier connections across 200+ countries, achieving 95% success rates for OTPs within 10 seconds
Multi-Channel Communication Support
Two-way messaging capabilities across SMS, WhatsApp, RCS, Instagram, Web, and App channels with support for Unicode and regional languages
Campaign Analytics and Reporting
Comprehensive reporting tools and analytics for measuring campaign effectiveness, tracking engagement through trackable URL links, and optimizing performance with real-time delivery reports
Regulatory Compliance Framework
Adherence to regional telecom regulations including TRAI and GDPR with secure data management practices
System Integration Capabilities
Seamless integration with CRMs, ERPs, and other business systems for streamlined messaging workflows
AI-Powered Communication Platform
Cloud-based communications platform with AI-driven tools for phone, messaging, video, contact center, and virtual events capabilities.
Omnichannel Contact Center
Contact center solution supporting voice and over 20 digital touchpoints for customer engagement across multiple channels.
Video Meeting and Recording Capabilities
Video meeting functionality with AI-powered transcripts, summaries, and recording features for virtual, hybrid, and onsite events.
System Reliability and Uptime
99.999% uptime SLA guaranteeing uninterrupted communications and service availability.
Third-party Integration Support
Seamless integration capabilities with popular business tools and platforms to enhance workflow and maintain communication continuity.
Standard contract
No
Customer reviews
Computer Software
Starter employee survey
Reviewed on Nov 16, 2021
Review provided by G2
What do you like best about the product?
User friendly , the ability to schedule survey send outs to adhere other timelines.
What do you dislike about the product?
You have to upload survey respondents list using a CSV file. There's not an integration with our ATS system
What problems is the product solving and how is that benefiting you?
Candidate experience survey