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    Communications Workflow and Multi-Channel Communications Platform

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    Sold by: Whispir 
    Schedule, automate, and send messages by SMS, email, rich media message, web forms, social media, voice recording, video, natural voice text to speech, and all from a single software platform and all from one easy to use backend.
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    Overview

    Whispir allows organisations to create automated, intelligent communication solutions that target a variety of audiences, across multiple channels. Using a single platform to send SMS, email, rich media message, web forms, social media, voice recording, video, natural voice text to speech provides organisations with the power to drive results and tailor their communications for maximum impact.

    Enterprise businesses can reduce operational cost and drive meaningful engagement by adopting an organisation wide communication platform or simply utilising RESTful APIs.

    With RESTful APIs developers can build custom native integrations between Whispir and existing internal applications to automate triggers, events and workflow across your business.

    Benefits of an all in one communication platform:

    • Communication consistency across departments
    • Increased operational efficiency through intelligent workflows
    • Reduced costs through platform consolidation and employee time
    • Increased speed to market when needed most - specialised in crisis communications, - business continuity, and operational communications
    • Multi-channel solutions to ensure effective communication

    Whispir's data security and privacy are word-class. All data centres are ISO 27001 & ISO27018 certified. The platform supports governments and major global enterprise businesses with the delivery of time sensitive and confidential information.

    To find out more, visit: <www.whispir.com >

    If you have any questions or enquiries, please reach out to sales@whispir.com  and our friendly representative will contact you within 24 hours.

    Highlights

    • Reduce time for teams to manage communications by automating communications and allowing users to manage all channels (SMS, email, voice, etc.) from one platform.
    • Trusted by governments communicating to citizens, organisations communicating to employees, and businesses communicating to customers.
    • Admin user and developer friendly: - The no code user admin workspace can be setup to send messages in a matter of minutes. - Developers and IT can use the REST API to build custom integrations and complex workflows.

    Details

    Sold by

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    Communications Workflow and Multi-Channel Communications Platform

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    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (2)

     Info
    Dimension
    Description
    Cost/month
    Platform
    Business Edition - Whispir SaaS platform to send messages
    $595.00
    Essential Edition
    Essential Edition - Whispir SaaS platform
    $1,295.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Description
    Cost/user/hour
    Charge per message
    Charge per message
    $0.09
    Per user charge above agreed
    Per user charge above agreed
    $95.00
    Business Edition - Set up charge
    Business Edition - Set up charge
    $500.00
    Business WhatsApp
    Business WhatsApp
    $0.10
    Rich Message sms
    Rich Message sms
    $0.09
    EmailMessage
    Email Message PAYG
    $0.003

    Vendor refund policy

    We do not issue any refunds upon termination or cancellation.

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Support

    Vendor support

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly

    Accolades

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    Top
    10
    In Text, Sales & Marketing, Contact Center
    Top
    25
    In Contact Center

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    1 reviews
    Insufficient data
    Insufficient data
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    4 reviews
    Insufficient data
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    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Multi-Channel Message Delivery
    Support for SMS, email, rich media messages, web forms, social media, voice recordings, video, and natural voice text-to-speech from a unified platform
    RESTful API Integration
    RESTful APIs enabling developers to build custom native integrations with existing internal applications and automate triggers, events, and workflows
    Workflow Automation
    Automated, intelligent communication solutions with capability to schedule and automate message delivery across multiple channels and audiences
    Data Security and Compliance
    ISO 27001 and ISO 27018 certified data centres with support for secure delivery of time-sensitive and confidential information
    No-Code Administration Interface
    User-friendly admin workspace enabling setup and configuration of message delivery within minutes without requiring code
    Message Prioritization and Fallback System
    Robust prioritization and fallback system that handles peak loads seamlessly for reliable delivery of transactional and promotional messages
    Multi-Channel Carrier Connectivity
    Direct carrier connections across 200+ countries with low latency, achieving 95% success rates for OTPs within 10 seconds
    Advanced Campaign Analytics and Reporting
    Comprehensive reporting tools and analytics for measuring campaign effectiveness, tracking engagement insights through trackable URL links, and optimizing performance
    Multi-Language and Unicode Support
    Support for Unicode and regional languages enabling personalized messaging across diverse geographic markets
    Two-Way Messaging and Automation
    Two-way messaging capabilities with automated SMS campaigns and real-time delivery reports for transactional alerts, promotional offers, and customer engagement
    AI-Powered Communication Platform
    Cloud-based communications platform with AI-driven tools for phone, messaging, video, contact center, and virtual events capabilities.
    Omnichannel Contact Center
    Contact center solution supporting voice and over 20 digital touchpoints for customer engagement across multiple channels.
    Video Meeting and Recording Capabilities
    Video conferencing with AI-powered transcripts, summaries, and recording functionality for meetings and virtual events.
    System Reliability and Uptime
    99.999% uptime SLA guaranteeing uninterrupted communications and service availability.
    Third-Party Platform Integration
    Integration capabilities with popular business tools and platforms to enhance workflow and maintain communication across business systems.

    Contract

     Info
    Standard contract
    No

    Customer reviews

    Ratings and reviews

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    3
    1 ratings
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    1 external reviews
    External reviews are from G2 .
    Computer Software

    Starter employee survey

    Reviewed on Nov 16, 2021
    Review provided by G2
    What do you like best about the product?
    User friendly , the ability to schedule survey send outs to adhere other timelines.
    What do you dislike about the product?
    You have to upload survey respondents list using a CSV file. There's not an integration with our ATS system
    What problems is the product solving and how is that benefiting you?
    Candidate experience survey
    View all reviews