Sold by: RingCentralÂ
Deployed on AWS
RingCentral is the leading AI-powered cloud communications platform offering seamless phone, messaging, video, contact center, and virtual events solutions. Trusted by over 400,000 businesses worldwide, RingCentral enhances productivity and collaboration with reliable, secure, and easy-to-use tools. Elevate your business communications with RingCentral's innovative and comprehensive solutions.
Overview
RingCentral is the premier AI-powered cloud communications platform that revolutionizes the way businesses connect and collaborate. Offering an all-in-one solution, RingCentral integrates phone, messaging, video, contact center, and virtual events capabilities to provide seamless communication experiences. Trusted by over 400,000 businesses worldwide, RingCentral ensures that your business communications are reliable, secure, and efficient.
Key Features:
- AI-Powered Cloud Communications: Experience the future of business communication with AI-driven tools that enhance efficiency and customer engagement.
- Omni-channel Contact Center: With RingCX, connect with your customers across voice and over 20 digital touch points, ensuring a consistent and engaging customer experience.
- Reliable and Secure: RingCentral offers a 99.999% uptime SLA, guaranteeing uninterrupted communications and top-tier security for your business operations.
- Video Meetings and Virtual Events: Host smarter video meetings with AI-powered transcripts, summaries, and recordings. Manage comprehensive virtual, hybrid, and onsite events with ease.
- Integration with Popular Tools: Seamlessly integrate with platforms to enhance your workflow and maintain smooth communication across all your business tools.
Why Choose RingCentral?
RingCentral is recognized as a leader in cloud communications, offering an easy-to-use, scalable solution that meets the needs of businesses of all sizes. With AI-powered innovations and a commitment to reliability, RingCentral is the trusted choice for enhancing productivity and fostering seamless, secure communications.
Elevate your business communications with RingCentral's innovative and comprehensive solutions. Experience the future of cloud communications with AI-powered efficiency and reliability.
Highlights
- AI-Powered Cloud Communications: Enhance productivity with RingCentral's AI-driven phone, messaging, video, contact center, and virtual events solutions, designed for seamless business communication.
- Reliable and Secure: Trusted by over 400,000 businesses worldwide, RingCentral offers a 99.999% uptime SLA, ensuring uninterrupted and secure communications.
- Comprehensive Omnichannel Support: Connect with customers across voice and 20+ digital touchpoints with RingCX, our AI-first contact center solution that simplifies and enhances customer interactions.
Details
Sold by
Delivery method
Deployed on AWS
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Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor. This entitles you to a specified quantity of use for the contract duration. If you choose not to renew or replace your contract before it ends, access to these entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/12 months |
|---|---|---|
Core | Up to 1000 users with reliable core phone system | $240,000.00 |
Advanced | Up to 1000 users with the supercharged phone system | $300,000.00 |
Ultra | Up to 1000 users with powerful telephony, video, chat, SMS and fax | $420,000.00 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA)Â .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Support
Vendor support
https://support.ringcentral.com/Â 1 (888) 898-4591
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
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Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Cloud Communication Platform
AI-powered cloud platform integrating phone, messaging, video, contact center, and virtual events capabilities
Omnichannel Contact Center
Supports customer interactions across voice and over 20 digital touchpoints with AI-driven engagement tools
Communication Integration
Seamless integration capabilities with multiple business productivity platforms and tools
AI-Enhanced Communication Tools
Advanced AI features including transcripts, summaries, and intelligent meeting recordings for video communications
High Availability Infrastructure
Enterprise-grade communication infrastructure with 99.999% uptime service level agreement
Microservices Architecture
Cloud-native platform built with microservices-based architecture enabling modular and scalable design
Omnichannel Communication
Supports unified customer interactions across multiple channels including voice, chat, email, and social platforms
AI-Powered Analytics
Integrated artificial intelligence capabilities for customer journey analytics and sentiment analysis
API-First Development
Open API development approach allowing flexible integration and customization of communication systems
Experience Orchestration
Advanced platform for connecting contextual interactions and delivering proactive, predictive customer engagement across marketing, sales, and service touchpoints
AI-Powered Customer Service
Advanced AI engine trained on large customer experience dataset for intelligent service automation
Omnichannel Routing
Seamless cross-channel routing and journey orchestration with AI-powered guidance across self-service and agent interactions
Cloud Native Platform
Enterprise-grade open cloud foundation supporting global scalability, rapid deployment, and secure service delivery
Intelligent Self-Service
AI conversational bots and proactive outreach capabilities for automated customer interaction resolution
Performance Analytics
Real-time guidance and comprehensive operational visibility for continuous customer experience improvement
Validated by AWS Marketplace
FedRAMP
GDPR
HIPAA
ISO/IEC 27001
PCI DSS
SOC 2 Type 2
No security profile
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No security profile
Standard contract
No
No
Customer reviews
0 ratings
0 AWS reviews
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1111 external reviews
Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
Chris W.
RingCentral is the GOAT
Reviewed on Aug 19, 2025
Review provided by G2
What do you like best about the product?
As the IT Director, onboarding and offboarding users requiring a company phone number is simple and fast. Coming from an IPC system, RingCentral almost feels like cheating. The basic feature set for the cost is amazing. Support is always helpful.
What do you dislike about the product?
After 2 years finding things in the admin UI still takes several attempts to find.
What problems is the product solving and how is that benefiting you?
Call recording. Our previous phone system required a 3rd party for call recording and it there was a per line fee. Every call inbound and outbound is now recorded and is part of the base service. Its allowed us to review calls for our call center and to resolve customer disputes.
Ron S.
Great modern solution to business telecom
Reviewed on Aug 19, 2025
Review provided by G2
What do you like best about the product?
RingCentral has enabled my company to move away from large capital expense phone systems and move to a predictable operating cost while reducing the amount of staff required to manage.
What do you dislike about the product?
It may sound silly but there are too many features - many of which are redundant to existing solutions we have already implemented. I would prefer to be able to turn some features off for users so they would not see them on their application. Currently they are informed that features are "disabled by the administrator" - which prompts calls.
What problems is the product solving and how is that benefiting you?
Allowed easy work from home/anywhere. We were also able to reduce support staff compared to our legacy phone system.
Erik U.
RingCentral Platform
Reviewed on Aug 19, 2025
Review provided by G2
What do you like best about the product?
Features that are available through the platform and available integrations
What do you dislike about the product?
Phone support until you get a case escalated.
What problems is the product solving and how is that benefiting you?
Centralized Phone System for the Business
Kanza A.
"Extremely good"
Reviewed on Aug 15, 2025
Review provided by G2
What do you like best about the product?
The application is easy to use and texting.
What do you dislike about the product?
nothin to say anything for Ringcentral..
What problems is the product solving and how is that benefiting you?
we needs to call and text to candidate. Ringcentral is working fine for the same and there is 0% downtime. Voice clearity is too good.
Amy Murray Hyde C.
Easy onboarding
Reviewed on Aug 14, 2025
Review provided by G2
What do you like best about the product?
We have been working with this service for a few months and I love the ease of generating reports, the capabilities that allowed us to cancel other products and the price is pretty competitive!
What do you dislike about the product?
I still have not figured out how to use the fax feature and I would love to be able to see the total call handling time without going through multiple report steps.
What problems is the product solving and how is that benefiting you?
Allow everyone to be out of office but still use our phone number.