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    eFax Corporate

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    Deployed on AWS
    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app.
    4.5

    Overview

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    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app. The eFax Corporate suite of products includes administrative, end-user tools and applications that will meet companies' specific business and technical requirements.

    Highlights

    • Leverage our 20-year experience in digital cloud fax with the largest and most resilient infrastructure. Compared to classic paper faxing, digital cloud fax technology will eliminate most manual workflows and have an immediate impact in savings.
    • No paper, no printing required - All eFax Corporate transmissions are fully digital, saving money and time via improved workflows. No phone, POTS, or T1 lines - eFax Corporate manages all network infrastructure so you do not. Connectivity to PCs, laptops, tablets & smartphones - Fax via app, browser, or email, easily and quickly.
    • The Fax API uses encryption for fax transmissions and AES 256-bit encryption for fax storage.

    Details

    Delivery method

    Deployed on AWS
    New

    Introducing multi-product solutions

    You can now purchase comprehensive solutions tailored to use cases and industries.

    Multi-product solutions

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    eFax Corporate

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    eFax Business Bundle
    20 Local/Toll Free Numbers, 2,000 Included Pages and TLS Security
    $300.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Standard Pages
    $0.10
    Standard Pages - Tier 2
    $0.10
    Standard Pages - Tier 3
    $0.10
    Standard Pages - Tier 4
    $0.10
    Standard Pages - Tier 5
    $0.10
    Premium Send Rates (Variable)
    $0.01

    Vendor refund policy

    No refunds

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    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

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    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Email and 24/7 phone support are available. corporatesupport@mail.efax.com , 1(323) 817-3202 or 1 (800) 810-2641

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

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    Updated weekly
    By Consensus Cloud Solutions, Inc.
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    Accolades

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    Top
    10
    In Content Management, Media & Entertainment
    Top
    10
    In Human Resources

    Customer reviews

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    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Multi-Channel Transmission Interface
    Fax transmission capability through email, web portal, API integration, and mobile application
    Encryption and Data Security
    AES 256-bit encryption for fax storage and encryption for fax transmissions
    Cloud-Based Infrastructure
    Digital cloud fax service with resilient infrastructure eliminating requirement for traditional phone lines, POTS, or T1 lines
    Cross-Device Compatibility
    Support for faxing across multiple device types including PCs, laptops, tablets, and smartphones
    Administrative and End-User Tools
    Suite of administrative and end-user applications designed to meet specific business and technical requirements
    Document Workflow Automation
    Arrangement of document signing orders for multiple signers with capabilities to enable/disable document forwarding, preset reminders, set expiration dates, and password protection for confidential documents.
    Mobile and Offline Functionality
    Mobile application available for iOS and Android platforms with offline editing capability and automatic synchronization between mobile and web interfaces upon reconnection.
    Audit Trail and Document Tracking
    Real-time document tracking with court-admissible audit trails providing detailed logging of document activities and access history.
    Security and Compliance Standards
    Compliance with SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, and GDPR standards with password protection and data encryption capabilities.
    Template and Bulk Operations
    Creation of unlimited document templates with bulk sending capabilities and support for conditional and calculated fields within documents.
    Electronic Signature Capability
    Enables users to digitally sign documents online with support for multiple signer options and customizable signature requests.
    Document Workflow Automation
    Provides built-in reminders and advanced signer options to streamline document completion and signing processes.
    Template Management System
    Allows users to save and reuse documents as templates for commonly used forms such as NDAs, Offer Letters, and Sales Agreements.
    Audit Trail and Compliance
    Maintains an auditable record of document signing activities with secure and safe transaction logging for legal compliance.
    Brand Customization
    Supports addition of company logo, tagline, and custom messaging to personalize signature requests and maintain brand consistency.

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    4.5
    215 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    72%
    19%
    4%
    1%
    4%
    1 AWS reviews
    |
    214 external reviews
    External reviews are from G2  and PeerSpot .
    Cheryl T.

    Simple, Economical, and HIPAA-Compliant

    Reviewed on Aug 21, 2026
    Review provided by G2
    What do you like best about the product?
    I like using eFax Online Fax Service because it is easy, convenient, and economical. The HIPAA compliance is crucial for my massage therapy business where I handle referrals, medical records, and prescriptions. I appreciate that it's online, allowing me to view, print, and store my faxes easily. The service is simple and straightforward, which is something I value since I dislike complicated user interfaces. The price is good, making it an economical choice. I've had no complaints and have already recommended it to others.
    What do you dislike about the product?
    There isnʻt anything I dislike about eFax Online Fax Service.
    What problems is the product solving and how is that benefiting you?
    I use eFax Online Fax Service because it's HIPAA compliant, letting me securely receive referrals, medical records, and prescriptions. It's online, making it easy to access and store faxes. It's also economical and simple to use, meeting my business needs effectively.
    Anonymous

    Essential Fax Solution with Proven Delivery

    Reviewed on Aug 21, 2026
    Review provided by G2
    What do you like best about the product?
    I like using eFax Online Fax Service because it solves the problem of some agencies still needing documents faxed when no one has traditional faxes anymore. It's nice that we always have a record of what has been sent out and that it was received. If someone says they did not receive it, we have proof of it being sent. It's a great tool for us, especially since many tax agencies lose paperwork. The ability to prove that documents were sent and sent on time eliminates issues for us. It's also very easy to use, with no initial setup issues, and it works great without any complaints. I also appreciate that we can use it on our phones.
    What do you dislike about the product?
    We really have no complaints.
    What problems is the product solving and how is that benefiting you?
    I use eFax Online Fax Service because some agencies still require documents to be faxed. It provides an easy solution, ensures we have records of sent documents, and helps avoid penalties by proving timely submission.
    Caron L.

    Effortless, Highly Recommended Faxing Service

    Reviewed on Aug 21, 2026
    Review provided by G2
    What do you like best about the product?
    I use eFax Online Fax Service for sending faxes to other carriers. It's easy to use and doesn't take up a lot of my time setting it up. I find it easy to understand, and I really like the way it works. I would rate it a 10 and recommend it to anyone.
    What do you dislike about the product?
    nothing
    What problems is the product solving and how is that benefiting you?
    eFax Online Fax Service is easy to use and doesn't take much time to set up, making sending faxes simple and efficient.
    Anonymous

    Reliable Online Fax with Room for Improvement

    Reviewed on Aug 21, 2026
    Review provided by G2
    What do you like best about the product?
    I like that it has a decent web portal and everything can be done online. It works reliably, and I can send fax via the portal, which is great. The initial setup was easy and fast.
    What do you dislike about the product?
    I was not able to send large files via the "File Share" - it doesn't seem to work.
    What problems is the product solving and how is that benefiting you?
    I use eFax Online Fax Service to send fax messages conveniently when needed. It has a decent web portal, reliable online functionality, and allows me to reach addressees easily.
    Legal Services

    Easy, Affordable Faxing Right From Your Computer

    Reviewed on Aug 21, 2026
    Review provided by G2
    What do you like best about the product?
    Old fax machines are so hit or miss, this service is so easy to use and it is all right on your computer, where you were doing the work anyway. It's very affordable. I have never had a fax fail like I would on an old school fax machine. It's just great!
    What do you dislike about the product?
    I have not found a single thing that I dislike about this service.
    What problems is the product solving and how is that benefiting you?
    I have found that some companies are using upgraded technology and it was causing some of my faxes to not be sent at all. This is not happening with this service!
    View all reviews