Listing Thumbnail

    eFax Corporate

     Info
    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app.

    Overview

    Play video

    World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app. The eFax Corporate suite of products includes administrative, end-user tools and applications that will meet companies' specific business and technical requirements.

    Highlights

    • Leverage our 20-year experience in digital cloud fax with the largest and most resilient infrastructure. Compared to classic paper faxing, digital cloud fax technology will eliminate most manual workflows and have an immediate impact in savings.
    • No paper, no printing required - All eFax Corporate transmissions are fully digital, saving money and time via improved workflows. No phone, POTS, or T1 lines - eFax Corporate manages all network infrastructure so you do not. Connectivity to PCs, laptops, tablets & smartphones - Fax via app, browser, or email, easily and quickly.
    • The Fax API uses encryption for fax transmissions and AES 256-bit encryption for fax storage.

    Details

    Unlock automation with AI agent solutions

    Fast-track AI initiatives with agents, tools, and solutions from AWS Partners.
    AI Agents

    Features and programs

    Financing for AWS Marketplace purchases

    AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
    Financing for AWS Marketplace purchases

    Pricing

    eFax Corporate

     Info
    Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
    Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator  to estimate your infrastructure costs.

    1-month contract (1)

     Info
    Dimension
    Description
    Cost/month
    eFax Business Bundle
    20 Local/Toll Free Numbers, 2,000 Included Pages and TLS Security
    $300.00

    Additional usage costs (6)

     Info

    The following dimensions are not included in the contract terms, which will be charged based on your usage.

    Dimension
    Cost/unit
    Standard Pages
    $0.10
    Standard Pages - Tier 2
    $0.10
    Standard Pages - Tier 3
    $0.10
    Standard Pages - Tier 4
    $0.10
    Standard Pages - Tier 5
    $0.10
    Premium Send Rates (Variable)
    $0.01

    Vendor refund policy

    No refunds

    How can we make this page better?

    We'd like to hear your feedback and ideas on how to improve this page.
    We'd like to hear your feedback and ideas on how to improve this page.

    Legal

    Vendor terms and conditions

    Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .

    Content disclaimer

    Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.

    Usage information

     Info

    Delivery details

    Software as a Service (SaaS)

    SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.

    Resources

    Support

    Vendor support

    Email and 24/7 phone support are available. corporatesupport@mail.efax.com , 1(323) 817-3202 or 1 (800) 810-2641

    AWS infrastructure support

    AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

    Product comparison

     Info
    Updated weekly
    By Consensus Cloud Solutions, Inc.
    By airSlate

    Accolades

     Info
    Top
    10
    In Content Management, Media & Entertainment

    Customer reviews

     Info
    Sentiment is AI generated from actual customer reviews on AWS and G2
    Reviews
    Functionality
    Ease of use
    Customer service
    Cost effectiveness
    0 reviews
    Insufficient data
    Insufficient data
    Insufficient data
    Insufficient data
    Positive reviews
    Mixed reviews
    Negative reviews

    Overview

     Info
    AI generated from product descriptions
    Cloud Fax Infrastructure
    Comprehensive digital cloud fax service with resilient network infrastructure supporting multiple transmission methods
    Multi-Platform Connectivity
    Supports faxing through email, web portal, mobile app, and API integration across PCs, laptops, tablets, and smartphones
    Transmission Encryption
    Uses encryption for fax transmissions with AES 256-bit encryption for secure fax storage
    Digital Workflow Optimization
    Eliminates manual paper-based workflows through fully digital transmission technology
    Network Management
    Manages complete network infrastructure without requiring traditional phone lines or physical communication lines
    Document Format Support
    "Supports multiple document formats including Microsoft Office, txt, pdf, tif, and jpeg for transmission"
    Cloud Storage
    "Provides secure cloud storage with unlimited capacity for sensitive documents and data"
    Communication Flexibility
    "Enables virtual fax and SMS transmission from any internet-connected device globally"
    Compliance Management
    "Ensures adherence to privacy regulations including GDPR standards"
    Scalable Infrastructure
    "Allows dynamic scaling of fax numbers and user accounts without infrastructure constraints"
    Electronic Signature Workflow
    Advanced document signing platform with configurable signing orders and document routing capabilities
    Cross-Platform Synchronization
    Seamless document editing and synchronization across mobile and web platforms with offline support
    Security Compliance
    Multi-standard compliance including SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, and GDPR
    Document Authentication
    Password protection, court-admissible audit trails, and real-time document tracking mechanisms
    Integration Capabilities
    Native integration with multiple productivity business applications for streamlined document management

    Contract

     Info
    Standard contract
    No
    No
    No

    Customer reviews

    Ratings and reviews

     Info
    1
    1 ratings
    5 star
    4 star
    3 star
    2 star
    1 star
    0%
    0%
    0%
    0%
    100%
    1 AWS reviews
    |
    144 external reviews
    Star ratings include only reviews from verified AWS customers. External reviews can also include a star rating, but star ratings from external reviews are not averaged in with the AWS customer star ratings.
    Accounting

    No issues but old system works better

    Reviewed on Jul 29, 2025
    Review provided by G2
    What do you like best about the product?
    In my experience eFax has always worked with no connection issues.
    What do you dislike about the product?
    I keep switching back to their classic/old system because it is easier to use then their new layout.
    What problems is the product solving and how is that benefiting you?
    Alot less expensive than having an additional phone line.
    Hospital & Health Care

    Effortless Faxing with eFax. Highly Recommend!

    Reviewed on Jul 07, 2025
    Review provided by G2
    What do you like best about the product?
    Security is solid with encrypted transmission that gives me peace of mind when handling sensitive information. For anyone in a professional field, especially healthcare, this tool is an excellent choice. Incredibly easy to use.
    What do you dislike about the product?
    Not a fan of the fax page limits. Charges extra per sheet you are over in the month.
    What problems is the product solving and how is that benefiting you?
    Security eFax offers with encrypted transmission.
    Health, Wellness and Fitness

    Annoying

    Reviewed on Jun 26, 2025
    Review provided by G2
    What do you like best about the product?
    They keep a record of all of our faxes and we can send them digitally.
    What do you dislike about the product?
    Half the time faxes won't go through, often the website doesn't work and won't let us send a fax, searching for contacts is a nightmare.
    What problems is the product solving and how is that benefiting you?
    having to have a physical fax machine. It saves space and money.
    Bo R.

    Newspapers use eFax

    Reviewed on Jun 18, 2025
    Review provided by G2
    What do you like best about the product?
    It allows us to communicate easily with a section of the Amish community that will use fax but not email. We do not get very many faxes from these advertisers, but we get a fair amount of total revenue. We can send them a pdf of their ad without them needing to have an email account or computer access.
    What do you dislike about the product?
    The interface for sending faxes is a little clunky.
    What problems is the product solving and how is that benefiting you?
    It gives us a method for us to stick to email to communicate even if the client wants to use FAX still.
    Consulting

    Quality fax

    Reviewed on Jun 13, 2025
    Review provided by G2
    What do you like best about the product?
    Online access and helpful while on the road
    What do you dislike about the product?
    Sometimes the fax doesn’t work correctly
    What problems is the product solving and how is that benefiting you?
    I don’t have to many problems
    View all reviews