Sold by: Consensus Cloud Solutions, Inc.
Deployed on AWS
World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app.
4.4
Overview
World's leading DIGITAL CLOUD FAX as a service. Fax by email, web portal, API integration or mobile app. The eFax Corporate suite of products includes administrative, end-user tools and applications that will meet companies' specific business and technical requirements.
Highlights
- Leverage our 20-year experience in digital cloud fax with the largest and most resilient infrastructure. Compared to classic paper faxing, digital cloud fax technology will eliminate most manual workflows and have an immediate impact in savings.
- No paper, no printing required - All eFax Corporate transmissions are fully digital, saving money and time via improved workflows. No phone, POTS, or T1 lines - eFax Corporate manages all network infrastructure so you do not. Connectivity to PCs, laptops, tablets & smartphones - Fax via app, browser, or email, easily and quickly.
- The Fax API uses encryption for fax transmissions and AES 256-bit encryption for fax storage.
Details
Delivery method
Deployed on AWS
New
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
AWS Marketplace now accepts line of credit payments through the PNC Vendor Finance program. This program is available to select AWS customers in the US, excluding NV, NC, ND, TN, & VT.
Pricing
Pricing is based on the duration and terms of your contract with the vendor, and additional usage. You pay upfront or in installments according to your contract terms with the vendor. This entitles you to a specified quantity of use for the contract duration. Usage-based pricing is in effect for overages or additional usage not covered in the contract. These charges are applied on top of the contract price. If you choose not to renew or replace your contract before the contract end date, access to your entitlements will expire.
Additional AWS infrastructure costs may apply. Use the AWS Pricing Calculator to estimate your infrastructure costs.
Dimension | Description | Cost/month |
|---|---|---|
eFax Business Bundle | 20 Local/Toll Free Numbers, 2,000 Included Pages and TLS Security | $300.00 |
Dimension | Cost/unit |
|---|---|
Standard Pages | $0.10 |
Standard Pages - Tier 2 | $0.10 |
Standard Pages - Tier 3 | $0.10 |
Standard Pages - Tier 4 | $0.10 |
Standard Pages - Tier 5 | $0.10 |
Premium Send Rates (Variable) | $0.01 |
Vendor refund policy
No refunds
Legal
Vendor terms and conditions
Upon subscribing to this product, you must acknowledge and agree to the terms and conditions outlined in the vendor's End User License Agreement (EULA) .
Content disclaimer
Vendors are responsible for their product descriptions and other product content. AWS does not warrant that vendors' product descriptions or other product content are accurate, complete, reliable, current, or error-free.
Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
Resources
Vendor resources
Support
Vendor support
Email and 24/7 phone support are available. corporatesupport@mail.efax.com , 1(323) 817-3202 or 1 (800) 810-2641
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.
Updated weekly
By Consensus Cloud Solutions, Inc.
By Cloud Worldwide Services
By airSlate
Top
10
In Content Management, Media & Entertainment
Sentiment is AI generated from actual customer reviews on AWS and G2
Functionality
Ease of use
Customer service
Cost effectiveness
Positive reviews
Mixed reviews
Negative reviews
AI generated from product descriptions
Multi-Channel Transmission Interface
Fax transmission capability through email, web portal, API integration, and mobile application
Encryption and Data Security
AES 256-bit encryption for fax storage and encryption for fax transmissions
Cloud-Based Infrastructure
Digital cloud fax service with resilient infrastructure eliminating requirement for traditional phone lines, POTS, or T1 lines
Cross-Device Compatibility
Support for faxing across multiple device types including PCs, laptops, tablets, and smartphones
Administrative and End-User Tools
Suite of administrative and end-user applications and tools for managing fax operations
Certified Fax Delivery
CertiFAX feature delivers faxes with legally binding Proof of Delivery and content certification for regulated industries and compliance-driven workflows.
End-to-End Encrypted Messaging
SecureFAX provides end-to-end encrypted fax delivery for sensitive documents compliant with Dodd-Frank Act, MiFID II, and HIPAA standards.
Payment Card Data Transmission
PCIFAX enables transmission of documents containing sensitive payment card data in full compliance with PCI-DSS standards.
Multi-Protocol Integration
Native integration with Microsoft Teams and Cisco Webex via bot and REST API, plus SAP R3 integration for enterprise ERP workflows and multifunction device support.
Global Fax Number Availability
Fax number provisioning and portability across 8,000+ cities in 50 countries with ISO 27001-certified datacenters in USA, Europe, Asia, and Latin America.
Document Workflow Automation
Arrangement of document signing orders for multiple signers with capabilities to enable/disable document forwarding, preset reminders, set expiration dates, and password protection for confidential documents.
Mobile and Offline Functionality
Mobile application available for iOS and Android platforms with offline editing capability and automatic synchronization between mobile and web interfaces upon reconnection.
Audit Trail and Document Tracking
Court-admissible audit trails with real-time document tracking and detailed logging of document activities for compliance and verification purposes.
Security and Compliance Standards
Compliance with SOC 2 Type II, 21 CFR Part 11, PCI DSS, CCPA, and GDPR standards with password protection and data encryption mechanisms.
Template and Bulk Operations
Creation of unlimited document templates with bulk sending capabilities, conditional and calculated fields, and payment collection functionality.
Standard contract
No
No
No
Customer reviews
Michael S M.
Easy, Secure Faxing from Any Device
Reviewed on Jul 17, 2026
Review provided by G2
What do you like best about the product?
easy to acces and secure faxing from PC, MAC or smartphone
What do you dislike about the product?
The Reports dont update fast enough, other then that perfect
What problems is the product solving and how is that benefiting you?
easy to be able to fax when requested to fax instead of email
Online Media
Easy, Reliable eFax with Smart Features—But Limited Email Password Customization
Reviewed on Jul 17, 2026
Review provided by G2
What do you like best about the product?
What I like best about eFax Online Fax Service is its ease of use and reliability. The user interface is clean and intuitive, making it simple to send, receive, organize, and search faxes without requiring much training. The overall user experience is straightforward whether using the web portal or mobile app.
eFax also integrates well with email, allowing documents to be sent and received directly from an email account, which streamlines workflows and reduces the need for dedicated fax hardware. Integration with cloud storage and document management services further improves productivity.
From a performance standpoint, fax transmission is generally fast and dependable, with delivery confirmations and a searchable archive that make it easy to track important documents.
Compared to maintaining traditional fax machines, phone lines, paper, and toner, eFax offers a good return on investment by reducing operating costs while providing the convenience of secure digital document management.
The onboarding process is straightforward, and customer support resources—including online documentation and support channels—help users get started quickly and resolve issues when they arise.
Finally, eFax has begun incorporating AI-powered features, such as intelligent document handling, OCR (optical character recognition), and workflow automation, which make it easier to search, organize, and manage faxed documents electronically. These capabilities improve efficiency and reduce the amount of manual work required when processing documents.
eFax also integrates well with email, allowing documents to be sent and received directly from an email account, which streamlines workflows and reduces the need for dedicated fax hardware. Integration with cloud storage and document management services further improves productivity.
From a performance standpoint, fax transmission is generally fast and dependable, with delivery confirmations and a searchable archive that make it easy to track important documents.
Compared to maintaining traditional fax machines, phone lines, paper, and toner, eFax offers a good return on investment by reducing operating costs while providing the convenience of secure digital document management.
The onboarding process is straightforward, and customer support resources—including online documentation and support channels—help users get started quickly and resolve issues when they arise.
Finally, eFax has begun incorporating AI-powered features, such as intelligent document handling, OCR (optical character recognition), and workflow automation, which make it easier to search, organize, and manage faxed documents electronically. These capabilities improve efficiency and reduce the amount of manual work required when processing documents.
What do you dislike about the product?
eFAX allows five email addresses to be used on my account. eFAX has the option to password protect documents when faxes are received. Unfortunately, a personalized password assigned to each email address is not possible.
What problems is the product solving and how is that benefiting you?
What is solved is that I don't have to rely on places like Office Depot to send faxes on my behalf. I can do everything at my home at 10 PM.
Insurance
Easy to use!
Reviewed on Jul 16, 2026
Review provided by G2
What do you like best about the product?
easy to use. and fast.We have been using it for a few yeasrs with no issues. yes!
What do you dislike about the product?
sometimes it logs you out and sometimes it is hard to log into the right plantform.
What problems is the product solving and how is that benefiting you?
it helps us send off documents via fax for neveada health link and medicaid medicare.
Mental Health Care
Fast, Detailed, and Convenient Faxing Made Easy
Reviewed on Jul 14, 2026
Review provided by G2
What do you like best about the product?
Fast, detailed, and convenient—easy to use.
What do you dislike about the product?
Sometimes my faxes don’t send even though all the details are correct.
What problems is the product solving and how is that benefiting you?
They send the required documents quickly and in a timely manner.
Bruce B.
eFax Makes Faxing Easy with Great UI, Fair Pricing, and Strong Support
Reviewed on Jun 24, 2026
Review provided by G2
What do you like best about the product?
eFax performs really well by saving both received and sent faxes for later review. This is a big plus when I need to research something at a later date. The pricing is fair, and support is better than ever. With the use of AI, sending faxes has become easier, and the integration process is straightforward. The UI is also great.
What do you dislike about the product?
eFax has become much easier and I find no difficulties any longer.
What problems is the product solving and how is that benefiting you?
I have had eFax since early 2000's.