Outreach Sales Execution Platform
OutreachExternal reviews
3,495 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Streamlines Sales with Powerful Automation and Analytics
What do you like best about the product?
I like that Outreach streamlines our sales processes and it comes with amazing automation features making it even more functional and better.
First, it comes with great sales analytics and since we always get detailed reports, making decision is easy.
It comes with amazing conversational intelligence with helps us understand sentiments and make right decisions.
The tool also handles sales performance management really well and it not only boosts sales but also makes sales agent work easy.
It comes with amazing sales coaching and training features which makes retooling our sales teams easy.
First, it comes with great sales analytics and since we always get detailed reports, making decision is easy.
It comes with amazing conversational intelligence with helps us understand sentiments and make right decisions.
The tool also handles sales performance management really well and it not only boosts sales but also makes sales agent work easy.
It comes with amazing sales coaching and training features which makes retooling our sales teams easy.
What do you dislike about the product?
Outreach is one tool that never disappoint. No issues whatsoever.
What problems is the product solving and how is that benefiting you?
We use Outreach for sales management, training and coaching, sales analytics, and conversational intelligence. With all the great features, we better our sales and make our sales team performance better too.
AI-Driven Automation That Transforms Sales Engagement
What do you like best about the product?
Outreach is an excellent sales engagement platform, thanks to its AI-driven automation and comprehensive workflow tools. I appreciate these features because they streamline our multichannel outreach and deliver actionable insights for our revenue teams.
What do you dislike about the product?
The primary downside of Outreach is its high cost and the necessity for training, which can be particularly challenging for those who are new to the platform. These factors often result in frustration during the onboarding process and when trying to scale.
What problems is the product solving and how is that benefiting you?
Outreach addresses our main sales challenges, such as manual prospecting, disorganized data entry, and irregular follow-ups, by automating multichannel workflows and synchronizing activities with our CRM. This automation reduces repetitive tasks and allows our representatives to concentrate on building valuable relationships and closing deals more quickly. As a result, we have been able to achieve our goals on schedule.
Excellent Tool That Delivers Results
What do you like best about the product?
It keeps a great log of interactions with prospects and accounts and has great integrations.
What do you dislike about the product?
The UI is not great in my mind. It's sometimes clunky and hard to see exactly what I'm looking for quickly. It also logs me out frequently.
What problems is the product solving and how is that benefiting you?
It helps me know when prospects are engaging with the content I share with them.
Game-Changer for Sales Automation and CRM Integration
What do you like best about the product?
Outreach brings a robust automation in matters sales engagement, ensuring that all emails and calls works towards bring more business
The tool is versatile in offering versatile analytics and insights regarding all the emails shared, the replies made and the calls received
Outreach is a game changer in matters CRM integration, and this eliminates chances for data duplication
Users personalize the content to reach their clients effectively and this keeps them more engaged
All calls are handled professionally and this includes proper dialing options and conversations tracking
The tool is versatile in offering versatile analytics and insights regarding all the emails shared, the replies made and the calls received
Outreach is a game changer in matters CRM integration, and this eliminates chances for data duplication
Users personalize the content to reach their clients effectively and this keeps them more engaged
All calls are handled professionally and this includes proper dialing options and conversations tracking
What do you dislike about the product?
Outreach is a challenging application in matters price for small companies
The admin set up demands extra measures and understanding
The admin set up demands extra measures and understanding
What problems is the product solving and how is that benefiting you?
Outreach helps us embrace brilliant sales support and accurate follow up which ensures no cracks faced
The productivity of our sales reps is also significantly improved by this app, offering them robust training measures
The sales activities in a company are well visible and this facilitates the forecasting process in a company
The messaging efficiency is also well maintained and supported by this app
The outstanding CRM integration makes the consolidation of customer data more efficient
The productivity of our sales reps is also significantly improved by this app, offering them robust training measures
The sales activities in a company are well visible and this facilitates the forecasting process in a company
The messaging efficiency is also well maintained and supported by this app
The outstanding CRM integration makes the consolidation of customer data more efficient
Outstanding Sales Automation with Powerful AI and Seamless Integrations
What do you like best about the product?
Outreach is a committed and magnificent sales automation and engagement approach that uses diverse processes such as call reminders, emails, follow ups and others to bring efficiency and boost productivity
The software consists of brilliant AI features that includes conversations insights and sentiment analysis, and this guides the sales rep on the right keywords
Outreach understands the importance of tool integrations, where it supports programs like DocuSign, HubSpot, Salesforce, among others
The process of customer outreach is well personalized, and this is automated and effective
Outreach efficiently supports both small and medium business sizes
The software consists of brilliant AI features that includes conversations insights and sentiment analysis, and this guides the sales rep on the right keywords
Outreach understands the importance of tool integrations, where it supports programs like DocuSign, HubSpot, Salesforce, among others
The process of customer outreach is well personalized, and this is automated and effective
Outreach efficiently supports both small and medium business sizes
What do you dislike about the product?
Outreach lacks basic customer service, where it focuses on self service documentation and this is not effective
Outreach fails to capture the right price for the package, where we don’t understand the actual annual commitment
Outreach fails to capture the right price for the package, where we don’t understand the actual annual commitment
What problems is the product solving and how is that benefiting you?
Outreach facilitates the sales team with automated tasks management plans, which entails scheduling, supports follow ups and ensures tasks are well assigned
The tool is committed in consistent follow ups, and this leads to scheduling of specific sessions that deals with specific topics
The sales tool are designed to specifically integrate with Outreach, bringing an easy synchronization efforts in a company setting
Team leads oversee the business engagement process and this occurs in the system’s dashboard
The tool is committed in consistent follow ups, and this leads to scheduling of specific sessions that deals with specific topics
The sales tool are designed to specifically integrate with Outreach, bringing an easy synchronization efforts in a company setting
Team leads oversee the business engagement process and this occurs in the system’s dashboard
Streamlined Sales Engagement and Automation at Its Best
What do you like best about the product?
Outreach is remarkable in facilitating sales engagement through the automation of different processes, including follow ups, welcome emails and tasks management.
The outreach process has significantly been centralized, ensuring that tasks are assigned efficiently and internal communications are successful
The tool demonstrates dependability in matters CRM control and coordination, snd this ensures no manual data entry
The tool is detailed in tracking different processes, including clicks, replies, sequence performance among others
The call support is fully supported by Outreach, and this facilitates on conversation intelligence
The outreach process has significantly been centralized, ensuring that tasks are assigned efficiently and internal communications are successful
The tool demonstrates dependability in matters CRM control and coordination, snd this ensures no manual data entry
The tool is detailed in tracking different processes, including clicks, replies, sequence performance among others
The call support is fully supported by Outreach, and this facilitates on conversation intelligence
What do you dislike about the product?
Outreach is considered slightly complex and training is a must for new subscribers
The tool has a sluggish customer support, snd there is no live chat that can facilitate the process
The tool has a sluggish customer support, snd there is no live chat that can facilitate the process
What problems is the product solving and how is that benefiting you?
Outreach ensures there are reminders or emails and calls for easy business follow up and this is done automatically
The engagement guide from Outreach is consistent, snd this creates quality communication and ensure the messaging process is standardized
The customer data is comprehensively handled in a singular space and in case some communication is needed, there is easy access of customer contact
The outreach performance is effectively done by Outreach, and this gives us the heath metrics concerning engagement we make
The engagement guide from Outreach is consistent, snd this creates quality communication and ensure the messaging process is standardized
The customer data is comprehensively handled in a singular space and in case some communication is needed, there is easy access of customer contact
The outreach performance is effectively done by Outreach, and this gives us the heath metrics concerning engagement we make
Transforms Conversations into Actionable Insights
What do you like best about the product?
I like Kaia because it turns every sales or CX conversation into structured insight. The real-time transcription, note-taking, and content cards help us keep good notes and forward them to product and marketing for additional customer insight. It was also easy to get added and learn the product.
What do you dislike about the product?
Setting up content cards and the search features aren't as robust as they could be.
What problems is the product solving and how is that benefiting you?
I use Outreach for capturing and summarizing customer interactions, which helps with training, quality assurance, meeting summaries, coaching, and providing data-driven insights. Kaia facilitates real-time transcription and note-taking, offering structured insights from conversations.
Effortless Task Tracking and Usability Across Organizations
What do you like best about the product?
been using it for roughly 7 years and have had it at multiple organizations love the ease of use and seeing what works from tracking and for keeping me on task
What do you dislike about the product?
The coding can break and the Chrome extension needs an update.
What problems is the product solving and how is that benefiting you?
it keeps me on task with my outreach
Excellent Tool for Cold Calling and List Building
What do you like best about the product?
great tool for cold calling and list building
What do you dislike about the product?
a few things, it can be slow at times and the dialer isnt great
What problems is the product solving and how is that benefiting you?
helping me prospect
Insightful Analytics, But UI Needs Work
What do you like best about the product?
I really appreciate how Outreach integrates leveraging new AI tools which has streamlined our workflow significantly. The analytics feature is another valuable asset, greatly enhancing my ability to interpret data easily and make informed decisions. Additionally, the platform serves as a centralized hub for prospect database management, tracking and setting meetings, and keeping detailed account information and notes. This integration allows me to sort through prospects and their information efficiently, making my daily activities much smoother and more organized.
What do you dislike about the product?
I find the homepage's UI to be inadequate, lacking an intuitive layout that facilitates easy navigation and quick access to essential information. I would like to see real-time statistics around call tasks, which are currently missing. This makes it challenging to monitor and manage call activities effectively. Additionally, it would be beneficial to have a comprehensive view, like a single pane of glass for all my sales reps' current call tasks for the day. Furthermore, although I was not present during the initial setup, our admin mentioned that it was a cumbersome process, indicating potential difficulties for new users.
What problems is the product solving and how is that benefiting you?
I use Outreach for managing prospect database, setting meetings, and organizing account information, which streamlines sorting through data and leveraging AI tools enhances our workflow.
showing 1 - 10