
Overview
RudderStack is the leading warehouse Customer Data Platform that makes it easy to collect and send customer data to the tools and teams that need it.
Innovative companies such as Stripe, Grafana, and Crate and Barrel use RudderStack to:
- Reduce costs by avoiding engineering time spent on building and maintaining integrations
- Reduce security risks by leveraging their warehouse as a CDP
- Increase revenue by unlocking advanced use cases such as real-time product recommendations, personalization, and churn prediction
For custom pricing, EULA, or a private contract, please contact aws-mp@rudderstack.com , for a private offer.
Highlights
- To see how data leaders drive business outcomes with RudderStack, visit https://www.rudderstack.com/customers/
- HIPAA, SOC2, and GDPR compliant Customer Data Platform
- For an overview of pricing packages, visit https://www.rudderstack.com/pricing/
Details
Introducing multi-product solutions
You can now purchase comprehensive solutions tailored to use cases and industries.
Features and programs
Financing for AWS Marketplace purchases
Pricing
Dimension | Description | Cost/12 months |
|---|---|---|
Starter | RudderStack Event Stream - up to 25M events/month | $17,100.00 |
Vendor refund policy
Read more about our Master Services Agreement and refund policy here: https://www.rudderstack.com/master-service-agreement/ .
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Delivery details
Software as a Service (SaaS)
SaaS delivers cloud-based software applications directly to customers over the internet. You can access these applications through a subscription model. You will pay recurring monthly usage fees through your AWS bill, while AWS handles deployment and infrastructure management, ensuring scalability, reliability, and seamless integration with other AWS services.
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Support
Vendor support
RudderStack is a customer-obsessed company and provides support through the following: - World-class documentation: https://www.rudderstack.com/docs/ - An active Slack community: https://www.rudderstack.com/join-rudderstack-slack-community/ - White-glove support for paying customers For any AWS Marketplace Support please reach out to: partnerships@rudderstack.com For support for RudderStack please reach out to: support@rudderstack.com
AWS infrastructure support
AWS Support is a one-on-one, fast-response support channel that is staffed 24x7x365 with experienced and technical support engineers. The service helps customers of all sizes and technical abilities to successfully utilize the products and features provided by Amazon Web Services.

Standard contract
Customer reviews
Data insights have transformed how we track booking rates and improve customer experiences
What is our primary use case?
My main use case for RudderStack is creating dashboards and analytics.
A specific example of how I use RudderStack for creating dashboards and analytics is calculating booking rates, where we store the data in our database regarding jobs booked for certain people, and we have linked it with RudderStack to see the analytics for the rate or for the percentage of calls that are being booked, the percentage of calls which are being dropped off or those that are not booked. Based on that at a customer level, we are seeing the rates at which we are generating leads, the booking rate for different customers, and so on.
In my previous company, we used to create custom customer-specific dashboards with RudderStack where we would track all the metrics for the customer, and that used to help us find any anomaly or gain certain insights which were useful for us to improve the experience of the customer and improve our product through it.
What is most valuable?
The best features RudderStack offers include table joining features, creating dashboards and analytics, and metrics.
The table joining feature in RudderStack helps us because we have certain data spread across multiple database tables, and there is no direct tool that we can use to actually combine certain things and query on top of that and visualize it or transform it into a dashboard or a table. RudderStack usually helps us to do that. Regarding metrics and analytics, it is mostly for different use cases, such as getting the booking lead percentage, understanding where the user is dropping off, counting certain things, or tracking certain customer behavior. So for those purposes, analytics, metrics, and dashboards are valuable.
RudderStack has positively impacted our organization by helping us keep our customers happy because we are able to track the data, and according to that, we are improving the product and the experience of the customer. So if our customers are happy, the organization is also happy and positive as well.
What needs improvement?
I cannot think of anything major that RudderStack can be improved on right now. I cannot really think of anything small or a feature that could make my work even smoother as of now.
For how long have I used the solution?
I have been using RudderStack for two to three years at my previous company, whereas in this one, we have started a few months back, so it has been six to seven months.
What other advice do I have?
My advice to others looking into using RudderStack is to just go for it if you are looking for dashboards and analytics that can be run on top of different databases.